1501-1750?

[Mark Pedersen]

OK, this is my group baby and I'm ready for that email of emails!

It's been a long year waiting ;)

Any news?

M

[Brent@RED]

Being prepped as we speak. You should wake up with an email from RED in your Inbox :)

BC

[DAServices]

Sweet, can't wait

[C.H.Haskell]

Hey Brent...so you think with my number group, we will be able to finalize orders at NAB?

[Jonas Nyström]

Long working hours at the RED factory...

I've just got outa bed, shouting my kids to school...

[Brandon Fraley]

ugh, for #1853 (me) it feels so far away! i dont know if i can wait 'till NAB! wow, i never considered they might not make that deadline. WHAT AM I GUNNA DO!?!?

[Jonas Nyström]

I'm around the bend.

SEND THE MAIL! SEND IT! SEND IT! ;-)

[Erasmus]

. . . .It's been a long year waiting ;) . . .

Truth!

[Chosei Funahara]

i want my email!i want my email!i want my email!

[Matthew Rogers]

I feel better now that I woke up and I'm not the only one that doesn't have the email.

Matthew

[Emmanuel Cambier]

Well email was 3 weeks ago, everything allready paid for, and still waiting for tracking number.

Seems like red is running a bit late, so be patient…

Emmanuel

[Matthew Rogers]

Email just arrived!

Matthew

[Russell Fogle]

Was it just me or did anyone else in this group dream about getting their camera last night? We've been on the sidelines for a full year and now we're finally about to get called into the game... Just don't drop the damn thing ;)

Thank you Jim Jannard! I truly appreciate you're brilliance & guts for putting up a huge chunk of money and sacrificing countless hours from your family to bring us incredibly high quality tools & keeping them cost friendly! I know that you must do it for the love of the industry, because I'm sure there are a heck of a lot safer ways to invest your time & money!

Holly crap!... My email notification just came in as I was typing this... Yepeeee!! 7:35am East Coast!

[Chosei Funahara]

Thanks Polo,

I GOT AN EMAIL!

THANK, THANK, THANK YOU!!!!!!!

[Jim McKinney]

Yee Haa!

[Jonas Nyström]

IIIIIIIIIIIIIIIII got mail!!!!!!!!!!!!!!!!!

[Russ Campbell]

Mail also arrived. Time to spend some money:w00t:

[Derth Adams]

I got the golden ticket, I got the golden ticket...

Er, I mean Red order notification email.

[Jan Reiff]

Well email was 3 weeks ago, everything allready paid for, and still waiting for tracking number.

Seems like red is running a bit late, so be patient…

Emmanuel

what´s the reason for those heavy delays?

[Matthew Rogers]

what´s the reason for those heavy delays?

I hope that it has to do with either his order being weird or that he's in France. Since I will be paying interest on the day I pay RED I want to get my camera ASAP since I need to be making money with it.

Matthew

[Brice Ansel]

Well email was 3 weeks ago, everything allready paid for, and still waiting for tracking number.
Seems like red is running a bit late, so be patient…
Emmanuel
Same for us, I guess it's the price to pay. :)

[Emmanuel Cambier]

I hope that it has to do with either his order being weird or that he's in France. Since I will be paying interest on the day I pay RED I want to get my camera ASAP since I need to be making money with it.

Matthew

No sir

My order was paid well in advance.

From our batch (1250-1500) I know of only one camera that has been received so far, #1327 weirdly.

Sorry to blow your bubble guys, but that's the present situation.

Emmanuel

[Mike Prevette]

no email yet :<

[Emmanuel Cambier]

Same for us, I guess it's the price to pay. :)

J'y crois pas!!!:sick:

I can't believe it!!!

[Brice Ansel]

I hope that it has to do with either his order being weird or that he's in France. Since I will be paying interest on the day I pay RED I want to get my camera ASAP since I need to be making money with it.
Matthew
Nothing to do with destination. Our red is suppose to be deliever in New york city.

[Russell Fogle]

With NAB coming up in two weeks and all of the pre-prep for it, I would care to guess that things will get only get slower for us gentlemen... Realistically I'm sure some Red Team members will be pulled away from fulfillment duties for NAB tasks.

Thanks for the reality check 1251-1500's... Good to know where we stand at this point...

Seems to be a lengthening gap between the "Now Serving" statement and actually shipping product. Oh well it's been 12 months what's 1 more?

Think of it this way if it was Sony or Panasonic you wouldn't be getting a reasonably priced 4k camera for at least another 4-5 years...

[Matthew Rogers]

Seems to be a lengthening gap between the "Now Serving" statement and actually shipping product. Oh well it's been 12 months what's 1 more?

Think of it this way if it was Sony or Panasonic you wouldn't be getting a reasonably priced 4k camera for at least another 4-5 years...

The problem is that some of us will be paying interest on equipment that we don't have to make money with. I really feel that once RED has gotten our money, it should ship out within 3 days. If they aren't ready to ship this many, then don't take our money yet. I don't mind waiting...it's the money issue.

Matthew

[RivaiC]

No sir

My order was paid well in advance.

From our batch (1250-1500) I know of only one camera that has been received so far, #1327 weirdly.

Sorry to blow your bubble guys, but that's the present situation.

Emmanuel

Huh serious ? Why ?

[Jan Reiff]

i think more reds from this delivery - unit are already delivered.
a delay caused by NAB would be a bad surprise.

[Brent@RED]

Hey Brent...so you think with my number group, we will be able to finalize orders at NAB?

We will not be finalizing orders at NAB booth. We will have staff still based at RED for that during NAB.

BC

[Brent@RED]

Plan is to not have NAB affect deliveries. I can safely say that not just one camera from the #1251-#1500 group has been shipped. We fulfill orders in order of payment received by RED. As it says in your blast emails, it can take up to 3 days to receive a wire to RED. Then, once payment is received, it is a minimum of a 3-5 day processing time. We are getting out orders as fast as we can. Yes, some people have taken longer than the "minimum 3-5 days" processing time. But, on average, we have been in that 3-5 day window once we have received payment.

Thanks, BC

[Russell Fogle]

[QUOTE=macville;186229]The problem is that some of us will be paying interest on equipment that we don't have to make money with. I really feel that once RED has gotten our money, it should ship out within 3 days.

I hear you and agree Matthew...3-4 weeks of interest can hurt a fellow. Raise your hand everyone who has considered dipping into your kids college fund...

[RivaiC]

Plan is to not have NAB affect deliveries. I can safely say that not just one camera from the #1251-#1500 group has been shipped. We fulfill orders in order of payment received by RED. As it says in your blast emails, it can take up to 3 days to receive a wire to RED. Then, once payment is received, it is a minimum of a 3-5 day processing time. We are getting out orders as fast as we can. Yes, some people have taken longer than the "minimum 3-5 days" processing time. But, on average, we have been in that 3-5 day window once we have received payment.

Thanks, BC

So how's the 3 weeks late is possible ? We clearly see some contradiction here, which one is true ?

[Russell Fogle]

"Fulfill orders in order of payment received"

Oh... Crap I better get to the bank...

Brent I have my total figure based on the items. The one thing that I do not know is the shipping / insurance costs... I enquired about this to my rep this morning. DO I wire 99.9% now and get a figure on shipping later and possibly pay that minor fee by credit card? Or do I need the shipping costs first before the wire?

Thanks for your time...

[Brent@RED]

So how's the 3 weeks late is possible ? We clearly see some contradiction here, which one is true ?

I did state that some people have taken longer than the 3-5 day processing time. Some were special circumstances, some waited on some accessories to come off of backorder until their camera order shipped, some did not get full payment into RED when they thought they did, etc.

BC

[Brent@RED]

"Fulfill orders in order of payment received"

Oh... Crap I better get to the bank...

Brent I have my total figure based on the items. The one thing that I do not know is the shipping / insurance costs... I enquired about this to my rep this morning. DO I wire 99.9% now and get a figure on shipping later and possibly pay that minor fee by credit card? Or do I need the shipping costs first before the wire?

Here is how it works. We sent out the first "your order is nearly ready to ship" blast (like we did very early this morning to #1501-#1750). This is so you can correct any contact info, look at accessories in the system for you, etc. Sure, you can make a payment to RED via wire if you feel confident in your order as-is. If you don't feel confident and want to wait until that next email blast (Apr 7 for this group) that has updated totals, then that is cool. Note that second email is the trigger that we are actually shipping that batch. So, any people paid in full when that second email goes out will be the first in queue to be processed. It does not mean it will go out that day, it means it will start to be processed that day.

So, entirely your option to pay before that second email goes out. Most people who do that pad the wire total to allow for shipping fees and added accessories down the line to ensure there is enough money on their RED account to begin being processed the first day that batch begins shipping.

Hope that helps,
BC

[Russell Fogle]

Thanks!... You guys are using Fed Ex correct? What's a ball park rough average for Shipping weight? Camera & accessories, no lenses. This way I can figure shipping & insurance go a little above and include it in the wire that I will send tomorrow.

Any chance of using my own Fed Ex account # for shipping so that I do not have to guess all of this?

[RivaiC]

I did state that some people have taken longer than the 3-5 day processing time. Some were special circumstances, some waited on some accessories to come off of backorder until their camera order shipped, some did not get full payment into RED when they thought they did, etc.

BC

Thanks for clarification. It makes a huge difference "some did not get full payment into RED when they thought they did".

Thansk again

[Kevin Lang]

I can safely say that not just one camera from the #1251-#1500 group has been shipped. We fulfill orders in order of payment received by RED. As it says in your blast emails, it can take up to 3 days to receive a wire to RED. Then, once payment is received, it is a minimum of a 3-5 day processing time.
Thanks, BC

Really? I am just getting a little concerned we have not received tracking numbers and our money was qualified 3 weeks ago! I love you guys, but please the patience is waring thin! I only have seen on the boards one other person in our serial # range in the 1300's mind you and they sent the money in a day after us and they got there camera a week ago.

[Brent@RED]

Thanks!... You guys are using Fed Ex correct? What's a ball park rough average for Shipping weight? Camera & accessories, no lenses. This way I can figure shipping & insurance go a little above and include it in the wire that I will send tomorrow.

Any chance of using my own Fed Ex account # for shipping so that I do not have to guess all of this?

Yes, you can give your BOMB SQUAD rep a Fed Ex number to use so there will be no RED shipping and handling charges for your order.

Roughly, about $600 USD for Fed Ex Intl Priority and roughly $200 for US Fed Ex 2 Day Air.

Thanks, BC

[Russell Fogle]

Perfect! Thanks...

[Brent@RED]

Really? I am just getting a little concerned we have not received tracking numbers and our money was qualified 3 weeks ago!

To clarify, the first day we start shipping cameras is the day of the "Your RED ONE order is ready to ship". So everyone paid in full at that time, that is when your order begins to be processed - the first day of shipment. Paying in full 3 weeks ago - or 3 months ago even - does not mean your order will begin processing before the first date of shipment. We have only been shipping #1251-#1500 for a week. And we state the minimum processing time is 3-5 days. So, it's not time to start pressing any panic buttons :)

I understand everyone's excitement and desire to get their camera right away - we are processing as fast as we can. Trust me, there is no lack of effort, dedication, or desire to get you them as soon as we can.

BC

[BASSAM MSSALATIE]

Plan is to not have NAB affect deliveries.
This is great plan from Red .

[Kevin Lang]

everything is ok! I just got my tracking #'s they will be here tomarrow. I love Red again.

[Emmanuel Cambier]

Not ok for me yet…

[Ken K]

Hmm... so nudging on the forums expedites the process? :)

[Emmanuel Cambier]

Well… I'm not through nudging for today.:gun:

[Brice Ansel]

it can take up to 3 days to receive a wire to RED. Then, once payment is received, it is a minimum of a 3-5 day processing time. We are getting out orders as fast as we can. Yes, some people have taken longer than the "minimum 3-5 days" processing time. But, on average, we have been in that 3-5 day window once we have received payment.Thanks, BC
Sorry but 3/5 days sound like a optimistic estimation due to our experience with the delivery.

[shin sugino]

おめでとー、ようやくですね！
Mine is #1906 and #270? end of April and mid July. w/zoom lenses. Nikon mount and Canon mount from Birger.

Shin Sugino
www.suginostudios.com

[Emmanuel Cambier]

Got my tracking numbers.

[Brice Ansel]

Congrat Emmanuel,
Our tracking number poped up aswell.

[Brent@RED]

Just a heads up, we had a small snafu with prepping last night's email blast to #1501-#1750 (you can blame me). It will go out this evening.

Thanks, BC

[Ivan G]

Brent can you please update me on my order? Payment has been sent overnight priority mail March 18th and all I'm getting is "it's in the warehouse".

[Brent@RED]

Abu Reno, I have your BOMB SQUAD rep, Hoover, looking into it. I know there was some issues with taking a long time for payment to clear with RED and so forth that you have discussed with Hoover. He is still on it and he'll get it out as soon as he can!

BC

[Jonas Nyström]

Brent

Here is a kind of stupid question: do I have to wait for the "7th of April mail" (which was mentioned in the first mail) before I wire the money? I have received your corrected invoices from Marco.

[Max Fischer]

Two weeks since I wired funds (which was also the very day I got the official email) and still waiting for tracking info. I hope it's soon, I've already got it booked! Max

[Brent@RED]

Brent

Here is a kind of stupid question: do I have to wait for the "7th of April mail" (which was mentioned in the first mail) before I wire the money? I have received your corrected invoices from Marco.

You can make a payment at any time to your RED account, yup.

Thanks, BC

[Brent@RED]

Gearhead, you should be getting that tracking info pretty soon!

BC

[Jonas Nyström]

Do we get any message from you when you have received the wire?

[Brent@RED]

Usually takes a couple of days to get to us and post to your account. Once that is done, your BOMB SQUAD rep is notified and can print a pick list to begin the order fulfillment process. During that order fulfillment process, you will be notified either with status or - even better - with tracking numbers the morning after it ships!

BC

[Emmanuel Cambier]

Got my camera monday morning… another happy camper.

Thanks RED

Emmanuel

[Jonas Nyström]

Sooo... will you all go to NAB (I don't blame you, you'll need some time off), or will you keep up the furious pace of delivery?

[Mike Prevette]

My money is on the way!

[Jonas Nyström]

My money is on the way!

I wired express yesterday!

[Brent@RED]

Sooo... will you all go to NAB (I don't blame you, you'll need some time off), or will you keep up the furious pace of delivery?

A lot of our design, marketing, and BOMB SQUAD team members will be there. Our operations and remaining BOMB SQUADERS will be keeping up this pace back at RED. To prove it, those in #1751-#2000 will be getting their "Your RED ONE is nearly ready" email mid-NAB :)

And NAB is anything but time off! "Wear comfortable shoes"....

BC

[Tim Bradley]

I got my "Camera ready to ship" email !!

Anyone in the 1501 to 1750 actually got their camera yet ?

Cheers, Tim.

[Brent@RED]

timb, we just sent out the email to #1501-#1750. Give us a little time to process the orders :)

BC

[Russell Fogle]

I was on the ball when I got the very first email and settled up my order & wired the following day. My rep told me on the 7th that it should ship in 7-10 days. So theoretically sometime next week... But when I mentioned that target again... he seemed a bit hesitant. So my gut tells me not to get my hopes up next week but more likely the following week.

Brent next week you guys send out the email for 1751-2000?... & it starts all over for you again? Man the fun never ends for you does it?

[Brent@RED]

Every two weeks or so, another delivery group gets notice that their order is nearly ready to ship. And the crazy things is - we still get stoked to send out each and every camera.

BC

[Russell Fogle]

A company run by people who really love what they are doing!

Now there's a novel idea...

Take note corporate America!

[Jonas Nyström]

And NAB is anything but time off! "Wear comfortable shoes"....

BC

I thought of that as well yesterday. Stupid of me! Have a beer @ NAB, put on my account ;-) (I hope I can come over to NAB next year).

And I'm so happy today, I received mail from Dan!

[C.H.Haskell]

So I take you will be sending out 17501 to 2000 at NAB, I will look for you guys and pester you to do so! :) Great work Brent n RED team, look forward to meeting.

[Jonas Nyström]

Off topic: Nice reel Haskell!

[Russell Fogle]

First person this this group to get a tracking number let us know!

[Mike Prevette]

. . . tapping my feet. OH GOD THE WAIT IS KILLING ME!!

[Pawel Achtel]

So I take you will be sending out 17501 to 2000 at NAB,...

17501? That's bit optimistic, unless you are thinking NAB 2009 :wink:

[C.H.Haskell]

Thank Jonas, and right back at you...great work.

Pawel, thanks for pointing out my typo! Yeah I think its obvious I hinting at the next batch but I dont want to hijack this thread so good luck every getting your gear.

best

[Brent@RED]

Haskell, your Your-order-is-in-the-home-stretch email is coming mid-NAB :)

BC

[Tim Bradley]

Anyone got a tracking number yet for 1501 to 1750 ?

Cheers, Tim

[Mike Prevette]

NOPE, Every time I try and call Red to make sure they got my money I get voice mail hell. I know it's NAB so I understand a bit, BUT I WANT MY CAMERA! :)

[Max Fischer]

Anyone got a tracking number yet for 1501 to 1750 ?

Cheers, Tim

I hope not, since I'm still waiting for a tracking number for Serial #1268. And I confirmed the order the day it was emailed to me, and wired the $$$ the day it was requested (March 25th).

Last week the delay was because RED was "waiting for more lens mount lubrication" and this week because they are "stretched thin from NAB."

I still don't understand why others with higher serial #s and located in other countries have already received their shipments. I was told that orders were shipped in the order that they're paid for, but I wired the funds within 6 hours. Hmmmmmmm...a very interesting order fulfillment process.:huh:

[Jonas Nyström]

"lower serial #s" I assume you mean higher!?

[Max Fischer]

Fixed:sarcasm:

[Richard Lackey]

Well, I'm very happy that delivery seems to have sped up the past couple months. I'm in the next batch though with #2163. I wonder how many cameras have been sold so far?

[Jonas Nyström]

We want tracking numbers! We want tracking numbers! We want tracking numbers! We want... ok, sorry ;-)

[Tim Bradley]

Anyone in 1501 to 1700 got their tracking numbers yet ?

[Jonas Nyström]

...no one....?

[Russell Fogle]

Silence, Only the sound of crickets in the night...

My guess is most likely sometime next week... That's basically how it worked with the batch before us... The week after we got our initial emails the batch before us started to receiving their product. Since the batch behind us just received their emails tells me that our batch is pretty much close to being squared away and they are ready to take on another group of knuckle heads.

Try not to think to much about it and spend some time with your families this weekend, because next weekend we'll all be out messing around shooting test footage on our spanking new REDs!

Cheers.

[PMascetta]

Can not sleep....reeedddddd........... I feel like Homer in a beer daze....


--- Anyone else up.....

[Mike Prevette]

yep, but your 10 sooner than me :)

[Jonas Nyström]

PLEEEAAAASSEEE RED, make my weekend, send the FedEx#!!!!!!!

[PMascetta]

Too bad Mike you aren't in LA i'd bye you a beer...

[Mike Prevette]

I might be down for a shoot in a couple weeks though, still up in the air. Also to bad Tim Bradley isn't here or we could have 1676,1686,1696.

[Tim Bradley]

Sounds great ... just a little to far from Oz to come for a beer.

Lets hope the tracking numbers arrive first thing Monday !

Cheers, Tim.

[PMascetta]

I might be down for a shoot in a couple weeks though, still up in the air. Also to bad Tim Bradley isn't here or we could have 1676,1686,1696.

Just let me know.

[Schuster]

I know this is not relevant to most of you but since it pertains to you all approaching your delivery and knowing what numbers you are. For those of you that ordered and put down payments on your Red Ones... how do you know what number yours will be?

Put down a deposit today and the excitement is already building!!!!


Stephen

[PMascetta]

Stephen,
I can only speak for myself, but they sent me an email some time after I ordered giving me my reservation number. In my case it was like 7 months, but that was a different time and things have changed. I suspect in your case it will be a matter of a couple weeks... if not less.

[Schuster]

I know on the site it is estimating July ship dates. Bravo to all of you that waited it out for so long. I REALLY wish I would have jumped on board several months ago but now that the Birgen Canon lens adapter seems ready to ship and with all the positive feedback coming out of NAB... it was time to pull the trigger.

Thank you for the reply.

[PMascetta]

Mike Prevette you up man. Its terrible, I haven't slept in a day or so. Impatient I am...

[Mike Prevette]

I'm dying here.

[Jonas Nyström]

Send it! Send it! Send it! Send it! Send it! Send it! Send it! Send it!

[PMascetta]

...............

[Chosei Funahara]

おめでとー、ようやくですね！
Mine is #1906 and #270? end of April and mid July. w/zoom lenses. Nikon mount and Canon mount from Birger.

Shin Sugino
www.suginostudios.com

ありがとう。
今日やっと届きました。

Thanks, Shin.

[Jonas Nyström]

ありがとう。
今日やっと届きました。

Thanks, Shin.

Couldn't agree more! (I hope)

[Russell Fogle]

Anyone bug their rep today to get some insight?...

[PMascetta]

During that order fulfillment process, you will be notified either with status or - even better - with tracking numbers the morning after it ships!

BC

Anyone think the morning will be good to us. I sure as hell hope so. :angry03:

[Mike Prevette]

I called for the umpteenth time. My reps voice mailbox has been full for weeks, so I finally called the operator. I was fully paid up on the 10th, and my order didn't get picked till the 16th (when I called last time) and most likely won't ship till the 26th. When I called on the 16th the rep I spoke too was surprised my order didn't get picked earlier, but since my bomb squad guy was at NAB it seems to have fallen by the wayside. So he picked it immediately. The guy I talked to today was also surprised by the hold up.

Even though I'm a grown up (at least partially) I'm still super bummed. I have 3 jobs this week and it would have been awesome not to rent on one, and not to shoot HVX on the others. I've been waiting a year, but this last little bit is killing me.

http://www.freedomfromgravity.com/stuff/crazy.gif

[JustinGD]

Just got my shipping number!!!! says it was sent yesterday and is "in transit"!!!!!!!!!!!!!!!!!!!!!!!!!!!

[JustinGD]

I paid on the 7th, my rep said my money was posted to my account on the 9th. Good luck, I'll post when I get it in my hands.

[Andrae Palmer]

Just got my shipping number!!!! says it was sent yesterday and is "in transit"!!!!!!!!!!!!!!!!!!!!!!!!!!!

Congratulations! We pay for ours tomorrow... hope it arrives in 3 weeks or less after the payment.

[Russell Fogle]

It's encouraging to hear that product in our batch is moving out the door.

[Russell Fogle]

From my rep today...

"Your camera is going through final stages of Quality assurance and should be shipping soon. Thank you for your patience, and feel free to contact me anytime."

[BASSAM MSSALATIE]

Chope it arrives in 3 weeks or less after the payment.

Why 3 weeks . is that too much . i wonder why :angry01:

[Andrae Palmer]

Why 3 weeks . is that too much . i wonder why :angry01:

I have a terminal illness and will die in exactly 3 weeks... its called watinonreditis

[Mike Prevette]

I just got a week long traveling job for next week, which means if it doesn't ship tomorrow I'm fucked. I wouldn't get to see my new camera for a few weeks.

[PMascetta]

Hey Mike,
Gotta tell you, dont get your hopes up. My packing label went in on the 11th, and I still got nothing. I might be able to help you out with the camera though, is it the job coming to LA?

[Mike Prevette]

Job is MON: Kentucky WEN: Florida THU: Texas MON: SF. All on the HVX though. I'm just bummed my new little buddy will be all locked up in his cardboard cage while I'm away.

[PMascetta]

Yea that sucks...

[Tim Bradley]

Mike sounds like bad timing ... but won't it be great to come home to a new toy !!

[Russell Fogle]

Where in Florida Mike?...

I'd be happy to help you out if you are in my area... (West Palm Beach South to Miami) the only catch is that if you are talking about Thursday May 1st. I have a shoot in the middle of the day for 2-3 hours. Hopefully I'll be using my RED by then... Afterwards I could send out the camera (if I have it) with my tech (both at no charge) if you need it. Although I doubt that you want to mix HVX & Red One footage.

Jared's post this morning of delays only boost my concerns.

Have you considered using a different shipping address of an area that you will be in at the time and having a "Hold at Fed Ex Office" and going and showing ID and picking it up while on the road?

I would think that there has to be a work around to getting the camera too you while you are on the road.

Feel free to PM me to discuss further if you like...

[DAServices]

I paid on the April 8th and the wire was posted to my account on the 10th. I called last Thursday after I returned from NAB, they said it was on the bench; system check, back focus, etc. They told me it was gong to ship first part of this week. Now, I just got word of the delay. I think my camera should go out before the others that jump in front of me. They have had my cash for two weeks, I don't think it fair to delay. I'm hoping for the best, they said they would contact me later and let me know where I stand.

[Andrae Palmer]

I paid on the April 8th and the wire was posted to my account on the 10th. I called last Thursday after I returned from NAB, they said it was on the bench; system check, back focus, etc. They told me it was gong to ship first part of this week. Now, I just got word of the delay. I think my camera should go out before the others that jump in front of me. They have had my cash for two weeks, I don't think it fair to delay. I'm hoping for the best, they said they would contact me later and let me know where I stand.

Wow and here I am thinking it sucked for me. I feel your pain.... a moment of silence for our fellow RED brothers with cameras on the table only to be delayed for weeks. Your suffering is incalculable.

[BASSAM MSSALATIE]

Me too i feel you pain .cause i am in the same pain

[Russell Fogle]

I just got a vague email from my rep saying that they're working on it but couldn't give me any ideas of what week it would ship... this week, next week, etc.

No one seems to be mentioning the big white elephant in the room... (NAB) Undoubtedly it had a huge effect on our deliveries.

People holding out with serial numbers before us who then executed their orders once they saw the NAB offerings and estimated delivery times.... And obviously the drain on company resources for he event, even though they claimed that they were trying to prevent that from happening...

I wonder what the interest is on $5,000,000 a week?
Conservative figures: 200 Cameras packages at approximately $25K each.

What can you do... just have to roll with the punches... After all it is the camera of the future... It's just a little more personal when their holding your funds I guess.

[Andrae Palmer]

It's just a little more personal when their holding your funds I guess.

You should be happy that they at least collected your funds... I'm just a lowly 10% depositor on the totem pole. At least you can say I paid for my RED One... I have no such vestige of notoriety. Never in my life have I ever wanted a company to collect my money so desperately. Just so that I'd be one step closer to RED #1888. I'm sure this is a feeling reminiscent of the stockholm syndrome.

[Russell Fogle]

I'm practically about to have this thing paid off by the time it shows up, but for others who are paying interest daily on $30K it's definitely a bit more painful...

So in reality... you're probably in a better spot than you think...

I think we're currently in Purgatory...

[Andrae Palmer]

I think we're currently in Purgatory...

:biggrin:

[Jonas Nyström]

I want my camera, I want it right now, it's sooo far beyond frustrating after a whole year of waiting...

However I can understand....

...if you want a camera provider who put half of the resources (or more) into overhead, administration, marketing go for Sony/JVC/Canon. If you the real shit, guys who put all their efforts to build the best digital cinema camera ever built - you are in the right pain! There are no shortcuts out there.

[Russ Campbell]

Purgatory sounds about right.

[Jonas Nyström]

...and if we don't all call RED every minute, they get some time over to fullfill our shipments...

[Mike Prevette]

Not sure where yet. I think I'm going to be fine. It's just some small interviews and b-roll, no reason to go red. I might hit you up for some gaffer names if my producer doesn't come through.

And yes I will probably get it held at fedex, IF i get a tracking number.

_mike



Where in Florida Mike?...

I'd be happy to help you out if you are in my area... (West Palm Beach South to Miami) the only catch is that if you are talking about Thursday May 1st. I have a shoot in the middle of the day for 2-3 hours. Hopefully I'll be using my RED by then... Afterwards I could send out the camera (if I have it) with my tech (both at no charge) if you need it. Although I doubt that you want to mix HVX & Red One footage.

Jared's post this morning of delays only boost my concerns.

Have you considered using a different shipping address of an area that you will be in at the time and having a "Hold at Fed Ex Office" and going and showing ID and picking it up while on the road?

I would think that there has to be a work around to getting the camera too you while you are on the road.

Feel free to PM me to discuss further if you like...

[Derek Wiesehahn]

I am beginning to feel like a bit of an idiot. I wired my money on April 2nd, the day after the emails went out. I wanted to get the money out immediately because I had plans to shoot with it in April, and I had been told that the cameras would be going out in order of payment. Now my rep tells me that they are being sent out in order of serial number instead. I am really OK with waiting, and I'm not really surprised that it has been difficult for Red to keep up with such an ambitious production schedule. At the same time, I think there needs to be a bit more consistency with regard to these fulfillment policies so that people don't feel unnecessarily jerked around. I would much rather have just left the money in my account where it was making me interest.

[Matthew Rogers]

I am beginning to feel like a bit of an idiot. I wired my money on April 2nd, the day after the emails went out. I wanted to get the money out immediately because I had plans to shoot with it in April, and I had been told that the cameras would be going out in order of payment. Now my rep tells me that they are being sent out in order of serial number instead. I am really OK with waiting, and I'm not really surprised that it has been difficult for Red to keep up with such an ambitious production schedule. At the same time, I think there needs to be a bit more consistency with regard to these fulfillment policies so that people don't feel unnecessarily jerked around. I would much rather have just left the money in my account where it was making me interest.

I think you nailed it. I have a friend who had his check to RED clear on April first and his camera still hasn't shipped. Nothing special about his order either--just the RED, production pack, LCD, and some batteries. It's great that people from earlier numbers are starting to have their RED's shipped. However, if someone from 1000-1750 paid before, let's say camera 890, then they should get it shipped first. Of course, the rep could be wrong and we could be considering crap (of course, without a RED to shoot with we all have too much time on our hands.)

Matthew

[Derek Wiesehahn]

Just saw in another thread that someone in the same 1500-1750 group with a higher serial number than mine received their camera today. I hope that means that they paid on April 1st and that Red are in fact shipping in payment order. Could be a good sign. Then again, I might wind up putting my head through a wall.

[Tim Bradley]

I Paid in full a couple of weeks before the emails went out as I took advantage of a good exchange rate. So my figuring is that I would have been one of the first to pay in full for 1501 to 1750 and I still have no tracking numbers.

I understand the back log but as you said shipping in order of payment....

[DAServices]

Yes, I agree. They need to ship in order of payment. It's not fair to tie up peoples hard earned money, which they could be earning a crap interest rate on. I don't think it would be fair for someone who passed on their camera to come and jump in front of someone who has paid in full prior to them. They elected to delay their camera. By all means they should be in front of people who have not paid in the 1501-1750 range.

[Brent@RED]

To clear this up - we are shipping in order of payment received and posted to your account at RED for people #1750 and before. No one is "jumping in line" here. The people from early batches who decided to take delivery of their RED ONEs a few weeks ago knew that RED's policy was to get them their cameras within a goal of (30) days. And we are sticking to that. If a later serial number (ie, #1400) paid before say, #1000, #1400 gets their camera first.

After we catch up on #1750 and before for whom we have already received payment, we will send the "Your RED ONE is ready to ship" email to #1751-#2000 and start shipping that batch in order of payment received.

Thanks, BC

[DAServices]

I'm cool with that. I wasn't sure, I've been getting mixed feed back. Any idea how it's looking? i.e. time frame, May is approaching quick

[Andrae Palmer]

To clear this up - we are shipping in order of payment received and posted to your account at RED for people #1750 and before. No one is "jumping in line" here. The people from early batches who decided to take delivery of their RED ONEs a few weeks ago knew that RED's policy was to get them their cameras within a goal of (30) days. And we are sticking to that. If a later serial number (ie, #1400) paid before say, #1000, #1400 gets their camera first.

After we catch up on #1750 and before for whom we have already received payment, we will send the "Your RED ONE is ready to ship" email to #1751-#2000 and start shipping that batch in order of payment received.

Thanks, BC

Thank you sir.

[Andrae Palmer]

Can we send in a payment before we receive the approximate total for our order. Heck if you are shipping by who paid first... I want to pay now.

[Jonas Nyström]

I can put i a few bucks on the first Epic for sale ;-)

[Dexter Gregoire]

To clear this up - we are shipping in order of payment received and posted to your account at RED for people #1750 and before. No one is "jumping in line" here. The people from early batches who decided to take delivery of their RED ONEs a few weeks ago knew that RED's policy was to get them their cameras within a goal of (30) days. And we are sticking to that. If a later serial number (ie, #1400) paid before say, #1000, #1400 gets their camera first.

After we catch up on #1750 and before for whom we have already received payment, we will send the "Your RED ONE is ready to ship" email to #1751-#2000 and start shipping that batch in order of payment received.

Thanks, BC

You also told us that NAB won't slow down shipping orders and that orders would go out 3-5 days after payment has been posted. I'm more than 2 weeks fully paid up here and still no tracking number. What do you think would be the reasoning behind that?

[Andrae Palmer]

You also told us that NAB won't slow down shipping orders and that orders would go out 3-5 days after payment has been posted. I'm more than 2 weeks fully paid up here and still no tracking number. What do you think would be the reasoning behind that?

I bet you global warming has something to do with it.

[Brent@RED]

You also told us that NAB won't slow down shipping orders and that orders would go out 3-5 days after payment has been posted. I'm more than 2 weeks fully paid up here and still no tracking number. What do you think would be the reasoning behind that?

See this post from Jarred for reasoning:


As many of you know the next round of emails for delivery were supposed to go out in the next couple days, unfortunately we will need to pause that email and catch up a bit.

Production is still rolling and we are cranking the cameras out as fast as we can, but in the last couple weeks we have had an unforeseen amount of earlier serial number customers that previously decided to wait on delivery, call in and tell us they are ready to take their cameras.

As I hope you all will understand, we need to honor our existing promises to those earlier customers. Big Jon will keep you guys posted on the slightly modified forward delivery schedule, that should only affect the next batch or two of numbers.

Thanks, BC

[Mike Prevette]

I think Dexter's point was he is part of the previous group, that is supposedly not effected by the hold. As am I. Supposedly.

[Gunleik Groven]

edit...

[Tim Bradley]

Can we send in a payment before we receive the approximate total for our order. Heck if you are shipping by who paid first... I want to pay now.

I prepaid my order a couple of weeks before the emails went out. As it turns out I am still in the line for tracking numbers. So I am not sure this helps.

[DAServices]

According to Big Jon end of April for 1501-1750. Only 4 days left, still no tracking number, and my money has been with Red for almost 3 weeks now.
Any word how many cameras they have or how long in may be? I don't think the end of April is going to be realistic.

[Andrae Palmer]

I prepaid my order a couple of weeks before the emails went out. As it turns out I am still in the line for tracking numbers. So I am not sure this helps.

I think you are right Sir. It sure doesn't look like it judging by user reports.

[Russell Fogle]

According to Big Jon end of April for 1501-1750. Only 4 days left, still no tracking number, and my money has been with Red for almost 3 weeks now.
Any word how many cameras they have or how long in may be? I don't think the end of April is going to be realistic.

Ahhh Yes... I tormented myself with this same question, it's important to realize the exact wording of this statement.

"1501-1750 begin shipping in April"

The key word being "begin" meaning as long as a few in that group have gone out in April, (which has already happened) then technically they have already met this. It doesn't say the bulk of the group or all of the group will ship in April, just "begin" shipping.

At least two people from our group have posted their deliveries over on the "Unboxing" thread. There's probably a few others who have received product that haven't posted.

It's like watching your wife being pregnant for 11 months and wondering when the hell is your new baby showing up???

[JustinGD]

I just picked mine up late yesterday. I bothered my rep after every step. When I sent the money, then 3 days later he told me the money was posted to my account and to allow 7 to 10 business days. It was sent in 8.

Anybody who isn't sure what's going on, you should check if the money has been "Posted to your account" with Red. I did a wire transfer, so it was very fast. Good luck!

[Russell Fogle]

You picked yours up in California and paid tax on it even though you're based in Toronto? Perhaps cheaper doing so and smuggling it home other than paying the import taxes... Or you picked it up from a shipping office locally to you?

I thought that they did not allow pickups anymore from Red HQ.

Several of us have wired & formally posted fairly early to the first & second email... Besides the obvious overwhelming demand I think there's various parts shortages that are holding many of us up.

Congratulations on your landing of Mr. 1628. What (if any) items were missing from your order?

[Andrae Palmer]

I ordered the RED primes last year... would I have to pay for those to get the RED ONE? I have no idea when these primes will be ready to ship... would hate to have to pay 20k for something I won't see for a long stretch.

[JustinGD]

No, I did not go to California, I picked it up from the Fed Ex office after a couple of days figuring out customs.

I was only missing the Bottom Plate, and the Shoulder Dove Tail. So it's heavy and uncomfortable, but I'm glad they didn't wait to get those in stock before they shipped.

[Mike Prevette]

ok now I'm getting pissed. My money was posted to my account on the 7th. Still no camera. It's becoming very clear to me that no matter when you pay, or what serial number you are, that your "bombsquad" team member is the real determining factor.

[Tim Bradley]

ok now I'm getting pissed. My money was posted to my account on the 7th. Still no camera. It's becoming very clear to me that no matter when you pay, or what serial number you are, that your "bombsquad" team member is the real determining factor.

I transfered my money on 18/3/08 ... well before the emails went out. Even if you allow a week for the wire transfer to be put to my account I still should be one of the first to be shipped.

Anyone at Red Please let us know whats actually going on. The least you should do is let us know where in the paymnent recieved line we stand !

[Jonas Nyström]

Any news, anyone..?

[BASSAM MSSALATIE]

i hope catching up end soon:huh: :cold:

[Jonas Nyström]

Is there more happy owner than #1628, 1649 & 1740 in this batch out there...

[Jonas Nyström]

Tennis anyone...

[Chris Parker]

at this stage, i will say that RED is doing a poor job of communicating with me. my camera is apparently boxed and ready to ship, but it has been 5 days since i asked what is going on, and as of yet, have only heard (many times) "please be patient, we will tell you what is happening soon.' no explanation, nothing.

very very frustrating.

[BASSAM MSSALATIE]

:detective2: Classefied

[Russell Fogle]

Is there more happy owner than #1628, 1649 & 1740 in this batch out there...

Well not entirely... #1740 arrived only to soon report that his camera had a "shiny curled aluminum grinding dust" that is on the actual sensor behind the sealed glass. Most likely in need of a factory repair. It's visible in his shot images.

See post:
http://www.reduser.net/forum/showthread.php?t=12692

Not getting your camera sucks... Getting your camera and having to ship it straight back to RED right away for repairs sucks even more...

So we wait....

P.S. I've gotten the same vague message in different forms for weeks... "Your camera is in the final stages of quality assurance." Which I'm believing less and less. How many weeks does it take to QC one of these things?... again more likely some kind of parts shortage would be my guess. Why all the games I wonder?:shiftyph34r:

[Mark Pedersen]

Guys,

Since I started this thread (albeit after I noticed someone else had chimed in) I'll say I got my camera the weekend before NAB and other than a backordered shoulder dovetail and Arri 19mm bottom plate (still MIA), everything arrived in perfect condition. We had no problems on our first shoot and we put the camera through its paces.

Nate was great and stayed on my order. I did a lease through my bank, they did a wire transfer, I followed up every step of the way and had no problems. The guys at Red are very diligent. Communication is the key.

But it does sound like NAB impacted schedules, and I'm not surprised.

Hang in there. I know its frustrating...

I'm sure everything will get worked out.

M




Ahhh Yes... I tormented myself with this same question, it's important to realize the exact wording of this statement.

"1501-1750 begin shipping in April"

The key word being "begin" meaning as long as a few in that group have gone out in April, (which has already happened) then technically they have already met this. It doesn't say the bulk of the group or all of the group will ship in April, just "begin" shipping.

At least two people from our group have posted their deliveries over on the "Unboxing" thread. There's probably a few others who have received product that haven't posted.

It's like watching your wife being pregnant for 11 months and wondering when the hell is your new baby showing up???

[Jonas Nyström]

Guys,

Since I started this thread (albeit after I noticed someone else had chimed in) I'll say I got my camera the weekend before NAB and other than a backordered shoulder dovetail and Arri 19mm bottom plate (still MIA), everything arrived in perfect condition. We had no problems on our first shoot and we put the camera through its paces.

Nate was great and stayed on my order. I did a lease through my bank, they did a wire transfer, I followed up every step of the way and had no problems. The guys at Red are very diligent. Communication is the key.

But it does sound like NAB impacted schedules, and I'm not surprised.

Hang in there. I know its frustrating...

I'm sure everything will get worked out.

M

Great! Good to hear that people are getting their cameras!

[Max Fischer]

#1268, wired the funds 34 days ago, and still no tracking number...turned down three jobs so far, first monthly payment with interest down the tubes. Tick, tock, tick tock...

[Jonas Nyström]

#1268, wired the funds 34 days ago, and still no tracking number...turned down three jobs so far, first monthly payment with interest down the tubes. Tick, tock, tick tock...

34 days - you must received any kind of commentary on that..?

[Matthew Rogers]

Any more word about shipping? I finally paid today and if the "original" statement is true, the RED should have my money by Friday, and ship by the next Friday. However, I don't think that is going to hold true....I am correct in saying that none of the 1750-2000 group--even if they paid already, will get their camera before any of us before--if we pay asap. Correct?

Matthew

[Tim Bradley]

The cameras seem to be rolling out again as I just got my tracking number for 1697.

Now the worst wait for it to arrive begins.

Thanks all at Red ! Can't wait to shoot my first 4K shots.

[Mark Pedersen]

Did you pick up the phone and call your bomb squad lead?

M



#1268, wired the funds 34 days ago, and still no tracking number...turned down three jobs so far, first monthly payment with interest down the tubes. Tick, tock, tick tock...

[Brent@RED]

I am correct in saying that none of the 1750-2000 group--even if they paid already, will get their camera before any of us before--if we pay asap. Correct?

Matthew

We do not begin shipping a delivery batch until after they get their second email from us called "Your RED ONE is ready to ship". #1751-#2000 got email one, but not this second one. The whole point of us not sending out the second was for us to be able to catch up with deliveries to #1750 and before. So, until we feel we are getting caught up, that group will not get their second email (hence, begin taking delivery).

FYI, Big Jon's updated schedule is still our target.

BC

[DAServices]

Edit. Just saw when Timb sent his funds

[Mike Prevette]

CONGRATS! So Jealous!


The cameras seem to be rolling out again as I just got my tracking number for 1697.

Now the worst wait for it to arrive begins.

Thanks all at Red ! Can't wait to shoot my first 4K shots.

[BASSAM MSSALATIE]

that group will not get their second email (hence, begin taking delivery).

FYI, Big Jon's updated schedule is still our target.

BC
Thanks Brent that you are having time to reply posts.

I trust you and every redteam member that you will beat timeline and acheive

New Record .and i hope Big Jon's updated schedule will be steady..

[Russell Fogle]

Wow!!

I was waiting on someone to show up for an interview that I was about to begin shooting and low and to my amazement it was Fed Ex with Three Huge Boxes!

RED ONE #1639 has landed. My rep said the previous two weeks that it was in the final stages of Quality Control. I spoke to my rep Monday and he said that that's where my camera should have been but it hadn't even hit the work bench yet... Maybe next week. Then to my surprise the camera shows up today completely unannounced (No tracking # notice, anything)

So all bets are off on when you will recieve camera has been my experience.

Apparently product is going out the door for our batch!

Cheers & good luck to the rest of you!

[Cüneyt Kaya]

Wow!!

I was waiting on someone to show up for an interview that I was about to begin shooting and low and to my amazement it was Fed Ex with Three Huge Boxes!

RED ONE #1639 has landed. My rep said the previous two weeks that it was in the final stages of Quality Control. I spoke to my rep Monday and he said that that's where my camera should have been but it hadn't even hit the work bench yet... Maybe next week. Then to my surprise the camera shows up today completely unannounced (No tracking # notice, anything)

So all bets are off on when you will recieve camera has been my experience.

Apparently product is going out the door for our batch!

Cheers & good luck to the rest of you!

is it the right cam?
did you checked the serial?

[BASSAM MSSALATIE]

Kaya:biggrin:

[Cüneyt Kaya]

hey just little joking....:)

[Chosei Funahara]

Wow!!

I was waiting on someone to show up for an interview that I was about to begin shooting and low and to my amazement it was Fed Ex with Three Huge Boxes!

RED ONE #1639 has landed. My rep said the previous two weeks that it was in the final stages of Quality Control. I spoke to my rep Monday and he said that that's where my camera should have been but it hadn't even hit the work bench yet... Maybe next week. Then to my surprise the camera shows up today completely unannounced (No tracking # notice, anything)

So all bets are off on when you will recieve camera has been my experience.

Apparently product is going out the door for our batch!

Cheers & good luck to the rest of you!


Hey Russell,

Congratulation,

My 1740 should come back to me soon, 1740 went into the Clean Room for Intensive Quality Check, but, luckily I found out the little bug living in my camera during test shoot.

Cheers!

[Russell Fogle]

Glad to hear that Chosei. Red is usually good about fixing quality issues right away, based on past posts of this nature.

K. Berlin attached is for you sir. ;)

The only items missing are bottom plate for the production pack & 19mm Arri Plate. I'll have to figure something out since my monster Cooke 18-100 will probably tear the PL mount off.

Once I figure this out and I have a moment... I'll shoot & post some tests that I have lined up. Absolutely swamped in work.

Good luck on everyone on receiving their goods!

[Cüneyt Kaya]

Glad to hear that Chosei. Red is usually good about fixing quality issues right away, based on past posts of this nature.

K. Berlin attached is for you sir. ;)

The only items missing are bottom plate for the production pack & 19mm Arri Plate. I'll have to figure something out since my monster Cooke 18-100 will probably tear the PL mount off.

Once I figure this out and I have a moment... I'll shoot & post some tests that I have lined up. Absolutely swamped in work.

Good luck on everyone on receiving their goods!

what a feeling it must be to have it in the hands......jealous, i am jealous.....grrr
have fun with your baby

[Jeff Coatney]

Red #1502 has landed. Thanks, Travis, Brian B, Jim, Jarred and the rest of RED Team for the pleasant surprise. I was ready to put Red #1502's picture on a milk carton. Now I can no longer tell that joke about sending $25,000 to a total stranger in Orange county. If you'll excuse me, I have to take my new found power to create stunning moving images in 4K and change the world;). Later!

(and it happened on my 200th post anniversary!)

[Derek Wiesehahn]

Got my tracking number for #1644 today!
I will have to figure something out for a baseplate system since they are still backordered.

[Jonas Nyström]

YIIIIIIIIIIIIIIIIIIIIIIIIIIIIIPEEEEEEEEEEEEEEEEEEE EEEEAAAAAAAAAAAAAAAAAAAH

Tracking # Received!

[Kwan Khan]

ufffffffff... I still have too wait

[Chosei Funahara]

YIIIIIIIIIIIIIIIIIIIIIIIIIIIIIPEEEEEEEEEEEEEEEEEEE EEEEAAAAAAAAAAAAAAAAAAAH

Tracking # Received!

I can't wait your post of opening boxes!!!!!

Hehehehe!!!

[Keith Alan Morris]

this is good news that cameras are going out the door. ol' number 1525 still waiting with bated breath.

[Mike Prevette]

YIIIIIIIIIIIIIIIIIIIIIIIIIIIIIPEEEEEEEEEEEEEEEEEEE EEEEAAAAAAAAAAAAAAAAAAAH

Tracking # Received!



CONGRATS! I'm about to give up hope here. I wish you the smoothest of deliveries.

[Andrae Palmer]

Good to see cameras going out the door for you guys.

[Mike Prevette]

_____(thump-thump)____/\__/\__/\__________(beeeeeeeeep)__________________________ __

[ATF]

Heya,

#1644 landed? I'm 1614. Confusion sets in!

Congrats!

ATF

[Matthew Rogers]

Because he evidently paid before you did. Same reason that some of us in the 1500-1750 group are getting a camera before my friend in the previous group.

Matthew

[ATF]

Heya,

I should have put a smiley face with the message.

ATF

[Mike Prevette]

people who are receiving cameras now, when did your payment clear?

[Keith Alan Morris]

i think they're too busy shooting. sigh...

[Dexter Gregoire]

people who are receiving cameras now, when did your payment clear?

My payment cleared on the 4th of April and shipped on the 1st of May. I received the next day at 11:30 am which is May 2, 2008. Basically when I received the First e-mail I went out to make arrangments for the wire transfer. It took 2 days to get posted to my RED account. I received the "Your RED ONE is nearly ready to ship" on the 1st of April.

[Keith Alan Morris]

though i haven't received mine yet, i received the "Your Red One is nearly ready to ship" email on April 9. I wired them April 11. It took 2 days to transfer and clear, I think. By Dexter's timeline, mine should be here in under 10 days from now, right? I'm 26 days into waiting right now. I'm thinking he got his even amidst the latest delay, so cameras are still going out the door...and if they're on the same track...its ten days wait for me. time to get that birger mount!

[Mike Prevette]

I JUST GOT TRACKING NUMBERS!!!!

My payment cleared on the 12th so km9000 you should be coming up soon.

[Tim Bradley]

Have fun with your new camera Mike !

You know the last day waiting for the packages to arrive were the worst :)

[Mike Prevette]

I'm tracking the shit out of those boxes.

[Keith Alan Morris]

I JUST GOT TRACKING NUMBERS!!!!

My payment cleared on the 12th so km9000 you should be coming up soon.

Gahh!!!

[DAServices]

Got my camera on Monday, 5/5. Serial #1740, funds posted on April 9th.

[Chosei Funahara]

Got my camera on Monday, 5/5. Serial #1740, funds posted on April 9th.
#1740's funds posted on 4/7/2008.

[Russ Campbell]

Tracking number received on my birthday. How cool is that?

[Matthew Rogers]

If you post that you got a tracking number or actually received your red, can you post the date your money cleared RED?

Matthew

[Brent@RED]

Guys, rest assured we are fulfilling in order money posted to RED - NO exceptions. Fyi, don't confuse the date money was sent to RED with the date it posted to your RED account (allow for processing times).

Thanks for everyone's patience - cameras are indeed going out the door as quickly as possible...

BC

[Matthew Rogers]

Guys, rest assured we are fulfilling in order money posted to RED - NO exceptions. Fyi, don't confuse the date money was sent to RED with the date it posted to your RED account (allow for processing times).

Thanks for everyone's patience - cameras are indeed going out the door as quickly as possible...

I hope you weren't taking my post the wrong way. I was just saying post your day that RED actually credited your account so we can know where abouts we are. For example, I had my most post on April 30th, so when I see people who's money posted near then start getting shipments, I will know my time is soon.

Matthew

[Keith Alan Morris]

Got My Tracking Numbers!

[Mike Prevette]

SAAAAAAAAAWWWEEEEEEEEEETT!


I waited for Fedex half the day and spent the rest of the day. . .

playing with my lovely new camera. She is a total babe, but needs a name.

[PMascetta]

SAAAAAAAAAWWWEEEEEEEEEETT!


I waited for Fedex half the day and spent the rest of the day. . .

playing with my lovely new camera. She is a total babe, but needs a name.


Hey Mike that is great news. Its about time, congrats.

[IAN SUN]

After more than a year and a half of anticipation, I finally got my tracking numbers!

[Keith Alan Morris]

i was going to name my camera Scarlett way back when we first started talking names, but now that's not gonna happen. Red's new camera in the works changed that, and the real Scarlett is now engaged to some doof.

And the camera is in town and on the truck!

[Jonas Nyström]

She's here. She's something else.

[Mike Prevette]

Congrats Jonas! It was worth the wait wasn't it?

[C.H.Haskell]

Cheers Jonas, Enjoy!

[Matthew Rogers]

No word from anyone about when the paid and if they've gotten any shipping info?

Matthew

[Jonas Nyström]

Congrats Jonas! It was worth the wait wasn't it?

Thanks Mike and Haskell - it sure is!

I been to London last week, and I rented Max Hugs RED, to shoot with for two days. The footage is amazingly stunning!!! And the RED is so easy to shoot with. The post part of the production still have some issues though.

Just hang in there!

[ATF]

Woo Haa!

Just got tracking numbers in email! Estimated delivery is the 15th.

Serial #: 1614

Payment was sent on 4/30.

Can't wait!

Best!

ATF

[Matthew Rogers]

I just got my tracking number also! Serial 1731 with payment on April 30th! Should also arrive tomorrow, it's gonna be a VERY LONG DAY...sigh.

Matthew

[Jan Reiff]

red´s catching up process seems to work - slow, but cams are getting out , so i am optimistic that latest shedule list will be solid. and everybody gets a bug-free product now and this is worth to wait.

[Mark Andersen]

I also sent in payment only a week ago, but the camera will be here Friday. Guess things are picking up at Red.

[Brandon Fraley]

i hope so. I was confirmed an paid almost a month ago. I seems like it'll be a while before they get to 1853 :(

[ATF]

Better check your body out. I got my cam and now I have to send it back. Giant vertical scratch down the back of the rear LCD.

SIGH.

So close yet so far.

ATF

[C.H.Haskell]

1750-2000 still might be served at the end of this month (those paid up that is)...perhaps its just wishful thinking but I have a good feeling RED is working hard to beat the recent updated schedule.

Sorry to hear about your scratched LCD ATF, I am sure RED will take care of that quickly.

[Matthew Rogers]

I'm guessing they may start shipping the next group that's paid up. My payment was April 30th and I got my camera yesterday. I am figuring that I was probably one of the later payees of that group.

Matthew

[Jan Reiff]

i don´t think there will be a surprise in current shedule.
may is announced as the catching up month, and it seems to in time. june will be a 250 unit month only, so this should be realistic to get out this units in a month.

maybe it is possible to start with 2001-2400 end of june, but end of june or starting july doesn´t make the fish bigger now...

most important thing is, no more delays from right on.

[BASSAM MSSALATIE]

i don´t think there will be a surprise in current shedule.
may is announced as the catching up month, and it seems to in time. june will be a 250 unit month only, so this should be realistic to get out this units in a month.

maybe it is possible to start with 2001-2400 end of june, but end of june or starting july doesn´t make the fish bigger now...

most important thing is, no more delays from right on.

i hope they announce that Catching up is finish ,, very soon ,

Another Warrior Desperate Wish is to resume deliver 1751-2000 within

this month .allowing new regular delivery process starting june

As they said they will beat the schedule and i believe in them

i still remmember Jannard said 2 dayes ago that they almost done with

catching up

[WAYNE GLOVER]

As an old man, I've learned to wait patiently. I have noted that my check was cashed on April 30, 2008. My number is 1566. But one thread boasted they just received #1726 & 1727. Is there still a NAB backlog problem? Is there still a bad glass problem with the chip? Even after I receive the camera, can you tell me when the EVF or the Red Ram Drive will ship?
Finally, I'm still not certain if the camera has a fan noise / heating problem, and if so, is anyone working on a third party "refrigerator" for the Red? Thanks.

[Brandon Fraley]

As an old man, I've learned to wait patiently. I have noted that my check was cashed on April 30, 2008. My number is 1566. But one thread boasted they just received #1726 & 1727. Is there still a NAB backlog problem? Is there still a bad glass problem with the chip? Even after I receive the camera, can you tell me when the EVF or the Red Ram Drive will ship?
Finally, I'm still not certain if the camera has a fan noise / heating problem, and if so, is anyone working on a third party "refrigerator" for the Red? Thanks.

yikes, have you contacted your rep about that? Also EVF's are shipping "as quickly as possible" however no mention has been made on the RED RAM front. They're still prototyping it, so I wouldn't count on seeing that for a long time.

[jimhare]

The heating problem has been long fixed. People are commonly using it in 105 degree heat with no problems.

My understanding is the fan is the fan... When it's on, you can hear it, but if you can shoot in silent mode, where it turns off during a take, you should be fine.