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cmaeditor
04-05-2008, 02:04 PM
I've got about 3 1/2 hours of footage that for some reason I am just getting a white screen when opening the Red proxies on our Mac. We've installed the REDCODE codec into the Quicktime library, and still the picture is white. We downgraded the quicktime version to 7.31 and no change. We've upgraded Final cut to 6.02 even though we aren't using it as well. Is there something I can do to force the system to recognize the REDCODE codec?

Cüneyt Kaya
04-05-2008, 02:08 PM
is your footahe 16:9 or 2:1 (you can check in Redcine) if it is 16:9 there is no support for Proxies

cmaeditor
04-05-2008, 02:17 PM
The original footage was shot 4k 2:1, and some offspeed footage was 2k.

MichaelP
04-05-2008, 02:24 PM
Did you update RedCine lately? Go to the Library and delete the RedCine stuff and try again.

Michael

cmaeditor
04-05-2008, 02:30 PM
Redcine won't run on our G5.

Cüneyt Kaya
04-05-2008, 02:42 PM
So will the Proxies not work on the G5....Intel Only...

cmaeditor
04-05-2008, 02:58 PM
I've talked to another editor who has a G5 and he has no problem with the proxies. Very odd.

Cüneyt Kaya
04-05-2008, 03:51 PM
I've talked to another editor who has a G5 and he has no problem with the proxies. Very odd.

a lot of people transform the proxies to prores in compressor...these you could edit on a g5....did he get transcoded files?

cmaeditor
04-05-2008, 04:20 PM
Not from what he told me. He was able to look at the proxies and bring them into his final cut project.

cmaeditor
04-05-2008, 05:37 PM
So I borrowed a Macbook and installed the RED codec and still got the white screen. So I don't think it's an intel only thing, as this was an intel mac.

NateWeaver
04-05-2008, 09:28 PM
You've got two different problems.

1-The Red codec does not work on PPC machines. That's the way it is. If somebody is telling you different, then there's confusion.

2-If it's not working on a Macbook, then that's a separate problem.

fiendish
04-09-2008, 08:34 AM
Am I right in thinking that the only thing QT recode doesn't support is 4K 16:9? Or does it not support 2K 16:9 either?

Cüneyt Kaya
04-09-2008, 08:35 AM
no 16:9 yet

Rob Lohman
04-09-2008, 09:02 AM
1. you indeed need an Intel Mac. None of our software works on the older PPC Macs, that includes REDCODE QuickTime codec

2. the codec currently does not support 4K 16:9 files (it works fine in 16:9 with 3K & 2K files). Next update fixes that

3. under Tiger (on Intel) you need to be at QT 7.3.x or 7.4.5+ to not have the white screen problem

After this it should be smooth sailing