REd cine and red alert crashing

[Dan McCain]

I just received my camera and Ive never been able to work with red cine or red alert because i didn't have an intel mac. So I just got the latest mac book pro and I tried working with some r3d files and upon export red alert crashes right away and red cine freezes half way through the clip and now crashes upon boot. What am I doing wrong here?

[jbeale]

Are your R3D files in 2:1 or 16:9 aspect ratio? The Quicktime component, and Red Alert! currently do not function with 16:9 material. Redcine is supposed to work with 16:9 although it can be very picky about the specific display hardware you have, probably more so than any other program I have run (and I've been programming and using computers since 1979).

[Dan McCain]

I am actually using the footage that was sent to me by Silverado studios in their generous mail out. I am not sure how they shot the footage but I am assuming it is 2:1

Could the fact that I have quicktime 7.4.5 be the issue? I just received the computer today and dont have any previous versions.

[Curran Giddens]

Go to your volume/Library and trash the Redcine folder.

Now open Redcine and load some different R3D files from one of the other DVDs. Some of the Silverado files were corrupted.

[Jeff Brown]

Also use Redcine Reset by Anders Holk to open with (trashes prefernces on startup). Don't run other programs when rendering - especially QT. Mininmise the preview window when rendering and set to lowest res for quicker render speeds.

Regards

Jeff Brown
RED708