please help drives wont mount

[shashbugu]

I have been shooting a feature for 3 weeks now everything worked well except for the sound, but we fixed that, the camera wont read the red drive or the cf cards. it freezes when we try to reboot
1,the is an error message saying media too slow
2, there is another message saying media is mounting,

whats going on?

Red team please help
Please let me know if there are any specifics you would like to know

[shashbugu]

now it says, no digital magazine attached

[T. Glen Phelps]

What are your RESOLUTION, QUALITY and FRAMERATE settings in the PROJECT menu?

[shashbugu]

4k 2:1, rc36, 24fps , after reset its stuck at mounting again

[BASSAM MSSALATIE]

Try to Format the media after setting your project settings

[shashbugu]

Glen, Bassam This So Wiered I Plugged In Dc Power Because The Battery Was Dying, Now All Of A Sudden Its Working Perfectly.
Hold On Though Let Me Put In A Battery,

[shashbugu]

Arghh What Is Wrong Now It Says Drive Not Verified For Speed

[shashbugu]

Is There A Different Settin For Compact Flash Cards From The Red Drive

[shashbugu]

please help i have a shoot in two hours and an an all nighter tonite, had to cancel halfway through last night

[Harry Clark]

Call Red. They may be able to help.
Where are you? Maybe there is another Red user who can rent you a replacement body.
I would have suggested checking the drive cable, but you say CF cards don't work either?
Have you tried dropping back to RC28? The throughput of 36 may be the culprit.
Cheers,
Harry

[Zakaree Sandberg]

there shouldnt be a speed issue with the drives.. however. if you are receiving the "not speed verified" thing on the cf cards.. it could be an age issue. when did you get your cards?

[shashbugu]

i only tried using the cf cards to msee if it was a drive issue, it is a rental from a friend and he happens to be in china for the olympic games, I have been using the hard drive, however it was used with the compact flash cards exclusively by different filmmakers this weekend to shoot a video

[shashbugu]

it is really acting up, it reboots fully ready for operation,it says drive is not formated, you format it says formating successful, then it reverts to unformatted, you reboot its ready then when i press record it gives me an error code I have no clue about

[shashbugu]

error code is frame rate is too high

[shashbugu]

waiting for red to get back to me

[Sean R.]

Contact me directly if we have not already communicated:
949-206-7900 ext.7922
or
sean@red.com

[shashbugu]

the upgrade fails

[Stuart English]

I would try resetting the camera parameters as a debug step.

SYSTEM / SETUP / MAINTENANCE / RESTORE

Check all the boxes, hit RESTORE and power cycle the camera.

Next thing I would do is re-format your media if that can be done (i.e you don't have any clips on there that you need to keep)

What is the CF card type that you are using BTW ?

[shashbugu]

i am not using cf card just the red drive, i only tested the cf cards to see if itwas a camera or drive problem, sean sent me upgrade files but they fail to updrade half way

[shashbugu]

the cf cards are red cards

[shashbugu]

to upgrade i put the redone.su card in a folder named upgrade, the camera recognizes this, startsbthe upgrade wiyh the blue scan line then reports failed to upgrade

[shashbugu]

helllllllllp

[shashbugu]

red drive still wont format

[Deanan]

Can you try upgrading from the SD card?

[shashbugu]

thanks fir replying deanan yes i did, it failed, so i copied back the last clips from last week hoping the camera would recognize the files, it did mounted fine but now it wont record

[shashbugu]

it say internal record error, then it says framerate too high, its at 23.98 fps, no varispeed etc

[shashbugu]

now it says drive is mounting, but nothing is happening

[Deanan]

Are you on build15 or build 16?

[shashbugu]

build 16 3.2.5

[RyanKunkleman]

have you unplugged everything from the camera, restarted and only plug the drive in?

[RyanKunkleman]

no lcd no evf no remote on/off