I just placed my order

[Álex Montoya]

Which has an absurdly high number:
983120XXX

I just hope that doesn't mean I'll get the camera December 2008.

[Justin Kirchhoff]

Congrats and welcome to the REDvolution.

[martinnoweck]

no, it means 2012 ... :-)
just kidding - welcome!!!

[Bachman]

Hi, when did you place your order? I placed mine on thursday and still waiting for confirmation.. hope that dosn't mean I'll get mine about 2012

[Álex Montoya]

Some minutes ago.

[Bachman]

sure thats not your credit card number?

[Álex Montoya]

Nope... After placing the order a screen came, titled order receipt. The number I posted was labelled as "Order No."

[Jeremy Hughes]

If it's the "Order No.", is it still the "Reservation No."?

[Scott H. Jones]

I believe the reservation number will be emailed to you with your order confirmation. We ordered on Thursday and are still waiting. Not sure why it takes RED so long to confirm orders.

[Jonas Nyström]

I ordered early monday morning - I've been in contact with the Reds since then several times (because duplicate charges - solved nice and easy), but I still haven't received the magic number. So I don't think you have to worry (or maybe I should worry big time) - I assume it may take a few days. Those people have been at the NAB aswell...

[Justin Kirchhoff]

As all of you may know, the RED team was swamped at NAB and will probably return back to work after a good weekends rest. You will probably hear from them next week.

Kelly takes care of the reservation numbers and she does a great job. Give her some time guys! It took her a few weeks to get my order through (in Oct), and I finally figured out it was my shoddy e-mail address that made everything go wrong. I'd contact them after maybe a week and a half. Just allow her to catch up!

[Álex Montoya]

I am hoping that the increase of demand will speed up production though that's just wishful thinking

[Brook Willard]

Production will be scaled according to demand, but RED always aims for engineering goals... not shipment goals.

[Álex Montoya]

Fair enough.

[garydxd]

I ordered on Wedensday, During NAB, does that mean I'm a "Red Reservation Holder"? and not what they are calling a "Firm Order"?

[Stephen Williams]

I ordered on Wedensday, During NAB, does that mean I'm a "Red Reservation Holder"? and not what they are calling a "Firm Order"?

Hi,

Yours is a firm order.

Stephen

[Brian D. Goff]

Stuped me, this RED # is only the ticket # from my request - well one can have dreams:whistling:

"Your ticket has been
assigned an ID of [RED #640]. Please include this ID in the
subject line of all future correspondence about this issue, or just hit the
"reply" button in your email system."

[Kelly]

To clear things up, those numbers are not your serial numbers. That is your order number, which is time stamped and that will decipher your order in the production line. I hope this helps!

[Brian D. Goff]

To clear things up, those numbers are not your serial numbers. That is your order number, which is time stamped and that will decipher your order in the production line. I hope this helps!

Thanks Kelly!