ANYONE Having Issues with PRO LCD?

[Alex Carr]

I have had numerous shut downs and reboots ever since using the Pro LCD, No other gear is consistant and the incidents only happen when something video related occurs... Like Plugging in BNC cables, unplugging EVF or LCD for Jib / Steadicam. This issue seems related to the Video controller inside the Red. However the camera reboots while idle between setups... All of this has stopped when using 5.6" LCD.

This is not a Body specific Issue, 3 bodies have had this same issue with the same LCD, same firmware, multiple re-installs, no other piece of gear could interfere as there are duplicates of each, Red Drive, EVF, or Panasonic 17",

1) is the software in Build 16 3.2.5 not optimized yet for the Pro LCD?

2) Do we have a bad LCD?

3) Can the Video Controller not handle the pro LCD or getting too hot?


What's the deal?

[Greg M]

no problems here...use it all day long. You might try a different cable.

[Alex Carr]

Tried multiple cables,

[Chris Parker]

mine seems fine....

[Alex Carr]

The LCD works like it should, and it does work about 99% of the time, but when actors are on set and waiting for a camera to reboot it makes us Camera Dept. look bad...

I just wonder is this LCd too much for the RED to Handle on Build 16? Software not optimized?

[Dave Edsall]

I have a client who may be having the same issue. They are on their second body w/ 7" Pro LCD, B16. The first body started to reboot intermittently both in standby and while in record, they said it happened more frequently when they would plug and unplug BNC. Maybe a video card issue? The second body has died and refuses to reboot. It starts to reboot but than crashes. They've switched bodies again and gone to a 5.6" lcd. I'm still waiting to hear if B17 solves this issue.

Dave
Camera Dept.
Hand Held Films, NYC

[Alex Carr]

I'm Alex the DIT on that show, I'm trying to solve the issue...

[Greg M]

I am on B17...did not have the LCD w/ B16

[Pete Wells]

I'm having the same issue right now, but with a 5" LCD. Any ideas would be very helpfull.

[Alex Carr]

I installed B17 3.4.1 on it and still no success, It won't even boot at all sometimes. I had it running for about 30 minutes on Thursday night, it recorded fine for a while. I was just recording on Flash cards on this Body while the replacement was working on Steadicam. Then after two Hours of me testing it on the new firmware everything seemed fine. until I tested the Pro LCD, I left the EVF and Pro LCD plugged in for 30 minutes and it started crashing and constantly rebooting. I've left it alone since it seems Hardware related and multiple Firmware installs doesn't help,

The Lemo Connections are all intact and working normally, We have two Plates, a Cradle and a Power supply all doing the same things.