View Full Version : Jim, the vast majority of us RED owners are ecstactic about the upgrade offers
Justin O'Neill
11-14-2008, 01:43 PM
Jim, as an owner of 3 RED Ones (and probably more by the time Scarlet and EPIC ship) I want you to know that I am absolutely ecstatic about the upgrade options you have offered us early adopters. I can not imagine any other company in the world offering such a generous upgrade path.
I feel I have to make this post due to the very small percentage of RED One owners how are posting that they feel you have abandoned us. I don't want the few who feel this way to change your vision or your quest to push technology light years ahead of what other companies are currently offering.
Here are the reasons I don't feel abandoned in the least:
1. Accessories: Every owner complaining about their RED One being "obsolete" seems to be ignoring that fact that all of their accessories can be used with Scarlet and EPIC! (Except the RED top mount and CF module.) The accessories I have purchased for my RED bodies come to about $60k per camera. When I trade in a RED body for an EPIC or buy a Scarlet every single one of those accessories is compatible!
2. First in line: RED owners can purchase a Scarlet or Epic before anyone else can. This in itself is huge. We will have the opportunity to rent to non owners wanting to test them out before they buy. We will also be the first to offer clients production with the new Mysterium X sensor.
3. EPIC trade in and 12% Scarlet credit: This is an unprecedented offer. Non owners will have to pay $28,000 for the S35 EPIC and we will get it for $10,000. All of my current accessories will work with it. If I want to keep one of my RED Ones I get $300, $840 or $1,440 off on a Scarlet. That is free money for being an early adopter.
4. Sensor upgrade: If I want to keep a RED One I can upgrade the sensor for a price and get all the benefits of the Mysterium X. This is major upgrade that no other camera company has ever offered. Depending on the cost of this upgrade the $10k retail trade in for an EPIC may be a better deal. The sensor is the major component of the $17,500 body so I would expect the upgrade to cost a good chunk of that. It is possible that for the price of the upgrade you can get a whole new 5k brain that is compatible with all your current RED One accessories. That is just incredible.
5. Progress: The most important thing to me is that RED make the absolute best and most advanced cameras they can. So many products don't see their full potential because companies have to fully support their legacy products as well. If technology has jumped ahead and the RED One body is no longer the best platform to realize those advances, I fully support putting 100% of your resources into the next generation. I bought into the RED brand because they were clearly dedicated to offering technology on the cutting edge packaged in way that their customers needed. I believe the modularity of the EPIC and Scarlet systems is exactly where this industry needed to go and I feel RED has recognized our support and provided us early adopters with generous and unprecedented upgrade paths.
That is all.
Jarred Land
11-14-2008, 01:47 PM
Thx Justin..
conrad gaunt
11-14-2008, 01:54 PM
Thx Justin, but you're not speaking on behalf of me matey, and many other I've spoken to. R1=beta=obselete. If my Red ever performs properly I won't need an upgrade, as its capable of recording breath taking images, if it doesn't, why wasn't I told a working Red would cost me twice as much? Why no brain upgrade for R1? I get this in build 15/16 and now 17. My loyalty as always is to my investors and clients. I'm sick of explaining to clients the risks with longer shoots.
Jarred Land
11-14-2008, 01:58 PM
ronx if you ever post images that size again im gonna have the Web Police come down and kick your butt :)
heh heh heh.
conrad gaunt
11-14-2008, 01:59 PM
ronx if you ever post images that size again im gonna have the Web Police come down and kick your butt :)
heh heh heh.
How else can people see the image anomolies? Oh, they've gone..???
Justin O'Neill
11-14-2008, 02:01 PM
Ronx, I see the trade in for an EPIC as basically being a RED One brain upgrade. The RED body is useless without accessories and all those accessories will be compatible with the EPIC and Scarlet.
I am sorry you are having problems but all three of my REDs perform flawlessly most of the time.
Jarred Land
11-14-2008, 02:06 PM
Ronx.. if you post an inline 4k image, it screws up people's browsers. Not cool.
As for the issues you are having, who did you speak to at RED via tech support on this so i can look into it?
Sidney L. Plaut
11-14-2008, 02:10 PM
I totally agree.
I got my RED 3 days ago. I am thrilled beyond belief having my own RED!
next year i will be thrilled having a scarlet (12% off) and either:
A: my beautiful (in its own way) RED 1 as it is now (plus all the new builds - anamorphic today what tomorrow??)
B: my RED 1 with sensor upgrade (fantastic offer, Jim and team)
c: my Brand new EPIC (with a 17500usd rebate- tell me im not dreaming!!!!)
you guys are the best!
did I mention how happy I am? - can any one seriously tell me why I shouldnt be?
conrad gaunt
11-14-2008, 02:12 PM
Ronx, I see the trade in for an EPIC as basically being a RED One brain upgrade.
I am sorry you are having problems but all three of my REDs perform flawlessly most of the time.
Most of the time statements like your thread title are highly subjective ass kissing euphoria, but maybe you're right..
Ralph Wong
11-14-2008, 02:13 PM
I am kind of curious on what the percentages are of RED owners who are excited about the new announcements compared to those who are angry at them. Seems like a lot of posters are just assuming that most people feel the way that they do.
Dylan Macleod, CSC
11-14-2008, 02:13 PM
Thx Justin, but you're not speaking on behalf of me matey, and many other I've spoken to. R1=beta=obselete. If my Red ever performs properly I won't need an upgrade, as its capable of recording breath taking images, if it doesn't, why wasn't I told a working Red would cost me twice as much? Why no brain upgrade for R1? I get this in build 15/16 and now 17. My loyalty as always is to my investors and clients. I'm sick of explaining to clients the risks with longer shoots.
My RED performs properly?
Deanan
11-14-2008, 02:14 PM
Ronx.. if you post an inline 4k image, it screws up people's browsers. Not cool.
As for the issues you are having, who did you speak to at RED via tech support on this so i can look into it?
We can't look you up because we don't know the real name behind "RONX" .
Justin O'Neill
11-14-2008, 02:16 PM
I based the title of this post on my reading all 210 pages of the "13th responses here... " thread.
Everything in my post is genuinely how I feel.
Emmanuel Cambier
11-14-2008, 02:16 PM
This is only good news, if you look carefully enough.
Either you are making good money with your Red One and ugrading won't be a problem.
Or you are not making enough money with your Red One and upgrading won't be a necessity.
A bit brutal but quite true.
Emmanuel
Jarred Land
11-14-2008, 02:17 PM
We can't look you up because we don't know the real name behind "RONX" .
time to switch to real names?
Justin O'Neill
11-14-2008, 02:19 PM
time to switch to real names?
YES!! I've wanted to switch to my real name for a long time now but couldn't figure out how.
Brent@RED
11-14-2008, 02:21 PM
Names or make RED ONE serial number mandatory so we can quickly help people.
BC
Deanan
11-14-2008, 02:22 PM
time to switch to real names?
Real names would be great for reduser as it would make for more responsible and curteous posting. You'll notice that those that post with their real names are usually the most helpful posts.
planet e
11-14-2008, 02:23 PM
All you have to do is start an account with your real name...it's simple. I did it many months ago.
speaking of which, Jarred, can you check your PM...my real name account got de-activated...and I feel like I'm wearing old clothes that do not fit.
Sorry if I'm hijacking. I know you guys are hella busy....
Jarred Land
11-14-2008, 02:23 PM
ok... this sounds like a good idea.
Joe D'Arcym
11-14-2008, 02:23 PM
YES!! I've wanted to switch to my real name for a long time now but couldn't figure out how.
I rejoined as a new member. Unfortunately I had to lose all of my 'Saved Threads'
Jason Ing
11-14-2008, 02:24 PM
One more vote here. Real names please.
Of course, that would mean I would have to change my user name to Brad Pitt, but that's cool with me if people around here have some accountability.
Vincent Thomas
11-14-2008, 02:24 PM
Why are you not selling your Red if you are not satisfed?
I don't think Red ever said they did a perfect camera, but for the price they did something less worse than the others :)
And i rarely seen so much motivation, passion, innovation and care behind a product... I'm also concerned by your worries but what they did and try to do now is worth respect. At least i gave mine....
Digital cameras still need time be totally mature, be patient. If you are want to be sure not losing money after one year, don't investigate in technology, put your money in a bank. Hum... well or gold :)
v*
Vincent Thomas
11-14-2008, 02:28 PM
was speaking to Ronx... :)
you guys are way to fast :)
Dj Joofa
11-14-2008, 02:37 PM
Red is in a difficult situation as far as the interpretation of honoring the commitment regarding basic guarantees about Red One is concerned, at least the way people have perceived it to be in the past.
The new product line certainly looks wonderful. I see two type of people here. One, which appear to be more funded, are basically very pleased with the announcement. However, those who do not have that good grasp on finances, see it as a break of their trust. The big guys of course, as always happen, are taking them to be cry babies.
Comments regarding having a similar level of support from other vendors such as Canon, etc., are not applicable, IMHO, as Red delivered a camera that was not fully functional in various senses, including post production. Various updates were provided not as courtesy, but to address the problems resulting from delivering a not fully mature camera.
One thing is clear. With the new announcement Red could have taken a harsher stance and said this is it and deal with it. However, there appears to be an element of still trying to appease the customer base, perhaps, a little bending backwards. It is a difficult situation, and in the best interest of the company, I think there are little options otherwise.
Ariana
11-14-2008, 02:45 PM
Comments regarding having a similar level of support from other vendors such as Canon, etc., are not applicable, IMHO, as Red delivered a camera that was not fully functional in various senses, including post production. Various updates were provided not as courtesy, but to address the problems resulting from delivering a not fully mature camera.
You can probably list a whole lot of features that were completely new. The fact that they continuously strive to improve quality and features contrary to reality.
And since you are not a camera owner, please don't speak for us. I was happy as clam with the camera a long time ago and every build is new features and new surpises I never expected would be on the camera. Anamorphic modes, timelapse, 3k, 2k, etc. Even compact flash is a new feature from when I first placed my reservation.
Ben Holmes
11-14-2008, 02:45 PM
Real names please - I'm a big fan on certain other forums I can't mention here.
My bet is it's the last we hear from Ronx.
Kholi Hicks
11-14-2008, 02:45 PM
Hey man, Kholi is my real name. =T Brownie Points? Or a 12% credit toward S35 Scarlet?
Justin O'Neill
11-14-2008, 02:46 PM
Joofa, how would people who feel RED has broken their trust feel if the RED One sensor upgrade was offered at ~$10k? (Just a guess.) Everyone who could afford to upgrade would have a better camera then them.
I just feel like those people had unreal expectations that RED would offer the Mysterium X upgrade for a couple grand. RED never promised the upgrades would be cheap.
Joe D'Arcym
11-14-2008, 02:52 PM
The new product line certainly looks wonderful.... Various updates were provided not as courtesy, but to address the problems resulting from delivering a not fully mature camera....
The updates (Builds) are a combination of both addressing problems and also of immense creativity and ingenuity delivering many extras free of charge.
Steve Gibby
11-14-2008, 02:53 PM
Jim, as an owner of 3 RED Ones (and probably more by the time Scarlet and EPIC ship) I want you to know that I am absolutely ecstatic about the upgrade options you have offered us early adopters. I can not imagine any other company in the world offering such a generous upgrade path.
I feel I have to make this post due to the very small percentage of RED One owners how are posting that they feel you have abandoned us. I don't want the few who feel this way to change your vision or your quest to push technology light years ahead of what other companies are currently offering.
Here are the reasons I don't feel abandoned in the least:
1. Accessories: Every owner complaining about their RED One being "obsolete" seems to be ignoring that fact that all of their accessories can be used with Scarlet and EPIC! (Except the RED top mount and CF module.) The accessories I have purchased for my RED bodies come to about $60k per camera. When I trade in a RED body for an EPIC or buy a Scarlet every single one of those accessories is compatible!
2. First in line: RED owners can purchase a Scarlet or Epic before anyone else can. This in itself is huge. We will have the opportunity to rent to non owners wanting to test them out before they buy. We will also be the first to offer clients production with the new Mysterium X sensor.
3. EPIC trade in and 12% Scarlet credit: This is an unprecedented offer. Non owners will have to pay $28,000 for the S35 EPIC and we will get it for $10,000. All of my current accessories will work with it. If I want to keep one of my RED Ones I get $300, $840 or $1,440 off on a Scarlet. That is free money for being an early adopter.
4. Sensor upgrade: If I want to keep a RED One I can upgrade the sensor for a price and get all the benefits of the Mysterium X. This is major upgrade that no other camera company has ever offered. Depending on the cost of this upgrade the $10k retail trade in for an EPIC may be a better deal. The sensor is the major component of the $17,500 body so I would expect the upgrade to cost a good chunk of that. It is possible that for the price of the upgrade you can get a whole new 5k brain that is compatible with all your current RED One accessories. That is just incredible.
5. Progress: The most important thing to me is that RED make the absolute best and most advanced cameras they can. So many products don't see their full potential because companies have to fully support their legacy products as well. If technology has jumped ahead and the RED One body is no longer the best platform to realize those advances, I fully support putting 100% of your resources into the next generation. I bought into the RED brand because they were clearly dedicated to offering technology on the cutting edge packaged in way that their customers needed. I believe the modularity of the EPIC and Scarlet systems is exactly where this industry needed to go and I feel RED has recognized our support and provided us early adopters with generous and unprecedented upgrade paths.
That is all.
As an owner of multiple RED One camera systems, some of which I've owned and been shooting with for over 14 months now, I 100% agree with you Justin. Couldn't have said it better myself...
I've been real mobile, so I haven't been able to counter the flame and flak here on RED User yesterday and today. In a quick review of the threads of the past two days, I'm stunned by the lack of appreciation expressed by some here for RED's foresight, hard work, and current products and future products. I write some of that off to trolls, FUD, competitive industry plants, chronic whiners, wannabes, and people who simply get off on showboating on online forums. Everyone seems to get real brave behind a keyboard with an anonymous handle.
Some here seem to enjoy the easy tag of fanboy for anyone who is positive about RED products and expresses their appreciation. Well, there is a big difference between being a blind fanboy and being a pioneer who jumps in and incorporates new equipment in their workflow - and if that equipment works well for you there is nothing wrong with expressing your appreciation in public or in private to the manufacturers.
If you have a technical problem with a RED product you own, and are truly interested in getting it solved fast, why not get it solved by the fastest route - by contacting the RED Bomb Squad directly - rather than waste time online dragging your problem through a forum thread? Unless of course your true objective to showboat and embarrass RED.
I definitely agree that real names make people think about the ramifications of what they post. My real name is Gibby and I registered with that on the very first day RED User opened in December 2005. I stand behind my posted opinions and I don't hide behind a cloak of anonymity.
As for the RED One owners whining about supposedly being shortchanged by RED, I'll add my voice to that of Justin, Haakon, Kilgroe, and many other RED One owners here, in fact IMO the huge majority of RED One owners here, in saying that RED has not only treated us very fairly in the upgrade and trade-in paths for Red One, but also the other factors that Justin clearly listed.
I couldn't be happier about RED's announced new product line. It reflects the logical next paradigm of modularity, scalability, and flexibility that drew me to RED clear back in 2005. I will be buying multiple Epic and multiple Scarlet, trading some of my RED One cameras into Epic, but also keeping at least one of them (RED #8) - because it is an unbelievably cool and potent camera.
I support real names and real accountability for what everyone posts here.
Rob Gardner
11-14-2008, 02:55 PM
I agree with Obendega completely. I bought a second Red One body last week. Our first Red body has worked almost without a glitch and the workflows are working out too. The trade-in and upgrade paths to the new systems seem extraordinarily generous to me.
I just sold a HDX900 to finance the second Red and guess what? I took a loss because it was a year or so old. That’s the way of the world.
If I want into the new Epic camera systems, I get a real break on the price and place in the front of the line. If I don’t the Red One continues to be a superior camera.
And I cannot say enough good thing’s about Red’s customer service and the basic corporate personality as I have experienced it.
So my vote goes with Obendega.
Rob Gardner (my real name)
conrad gaunt
11-14-2008, 03:09 PM
Ronx.. if you post an inline 4k image, it screws up people's browsers. Not cool.
As for the issues you are having, who did you speak to at RED via tech support on this so i can look into it?
Yes. Its been suggested I send it back to Red HQ, but I've asked if it will be possible to get it looked at at the european service center at a later date, so I don't have to lose the clients I have right now. No response yet. Never got two answers from two questions in any email I've made to Red, should have split them.
The hassle of re-exporting from the UK is a major pain in the ass, and if the camera needed to be replaced (which Nate assured me is rare), I'm hit with $3060 of uk value added tax during re-import (even if the replacement is under warranty and free, don't ask me how that helps the UK!).
Anyway, its coming back, but not till my current "understanding" client is done with the camera (after the weekend), and I can be sure I've filled out the myriad of forms. It'll mean kissing goodbye to seven already booked jobs.
I've been slow getting on top of all this because of several family health problems/operations in the last six months.
All i want is happy unstressed clients. I'm sick of worried clients and having to defend the camera. Its draining, I already got worries, necessary ones..
I hope there's a fault with my individual camera and not a codec issue cos the brain ain't upgradeable, and that worries me too.
It all still feels very beta, and that fact alone, and that statement, is one I've heard from most of my clients so far who've used, or taken a look at my camera. The first new camera from Red that removes reliability problems, performance issues, and all that worry, from my clients brains (and mine) will render the R1 obselete.
mikeburton
11-14-2008, 03:26 PM
Real names would be great for reduser as it would make for more responsible and curteous posting. You'll notice that those that post with their real names are usually the most helpful posts.
Please do this! Everyone should take responsibility for themselves here as it is a professional forum (well, most of the time:-)
There is no need for anyone to hide behind a "code name" unless of course it is there business name.
conrad gaunt
11-14-2008, 03:28 PM
We can't look you up because we don't know the real name behind "RONX" .
Serial number 1912
Emmanuel Cambier
11-14-2008, 03:44 PM
Yes. Its been suggested I send it back to Red HQ, but I've asked if it will be possible to get it looked at at the european service center at a later date, so I don't have to lose the clients I have right now. No response yet. Never got two answers from two questions in any email I've made to Red, should have split them.
The hassle of re-exporting from the UK is a major pain in the ass, and if the camera needed to be replaced (which Nate assured me is rare), I'm hit with $3060 of uk value added tax during re-import (even if the replacement is under warranty and free, don't ask me how that helps the UK!).
Anyway, its coming back, but not till my current "understanding" client is done with the camera (after the weekend), and I can be sure I've filled out the myriad of forms. It'll mean kissing goodbye to seven already booked jobs.
I've been slow getting on top of all this because of several family health problems/operations in the last six months.
All i want is happy unstressed clients. I'm sick of worried clients and having to defend the camera. Its draining, I already got worries, necessary ones..
I hope there's a fault with my individual camera and not a codec issue cos the brain ain't upgradeable, and that worries me too.
It all still feels very beta, and that fact alone, and that statement, is one I've heard from most of my clients so far who've used, or taken a look at my camera. The first new camera from Red that removes reliability problems, performance issues, and all that worry, from my clients brains (and mine) will render the R1 obselete.
You must specify to custom that it is a temporary export for repair of a product under warranty.
fedex will charge you a couple 100 pounds to fill the forms for ya.
Emmanuel
conrad gaunt
11-14-2008, 03:44 PM
Real names please - I'm a big fan on certain other forums I can't mention here.
My bet is it's the last we hear from Ronx.
My serial number is 1912, whats yours Ben? Full name? And who you betting with, your friends? And the reasoning/purpose/psychology behind that most interesting and informative post is..? Didn't like what i said? Oh, how interesting, thanks for contributing.. :calm:
conrad gaunt
11-14-2008, 03:58 PM
You must specify to custom that it is a temporary export for repair of a product under warranty.
fedex will charge you a couple 100 pounds to fill the forms for ya.
Emmanuel
Thanks, I was about to investigate any possible Fedex-do-it-for-you options last week, then my fathers new hip replacement fractured and I got distracted, but I'll look into it again after Monday.
Fedex had told me to fill in two forms. Uk customs gave me three more to do that Fedex didn't know about. Then I got nervous about the whole ordeal.
UK customs can charge full VAT, even on cameras that are replaced under warranty. VAT is not charged if a camera under warranty is only repaired though. I can point you to the appropriate notices if you wish.
Cüneyt Kaya
11-14-2008, 04:01 PM
UK customs can charge full VAT, even on cameras that are replaced under warranty. VAT is not charged if a camera under warranty is only repaired though. I can point you to the appropriate notices if you wish.
dont you get back the
vat ?
Deanan
11-14-2008, 04:05 PM
Serial number 1912
Thanks. I believe Brent has already talked to you by now.
conrad gaunt
11-14-2008, 04:13 PM
dont you get back the
vat ?
Only if you're VAT registered, which I'm in the process of becoming, which has been my other delay. Obviously you have to charge VAT to clients if you do this though
Cüneyt Kaya
11-14-2008, 04:24 PM
Only if you're VAT registered, which I'm in the process of becoming, which has been my other delay. Obviously you have to charge VAT to clients if you do this though
i see,
yes but clients get it back too...mostly.
David M
11-14-2008, 04:55 PM
Ronx.. if you post an inline 4k image, it screws up people's browsers. Not cool.
This sort of thing is beginning to totally piss me off on this forum and many others. Because one thoughtless person insists on posting a six foot wide image, everybody else's posts come out as one single line of text six feet long!
Apart from that, not everybody has unlimited bandwidth. Huge images can take forever to load, and blow out people's download allocation in no time.
So don't just post gigantic images willy-nilly, use the link icon http://reduser.net/forum/images/style/editor/createlink.gif to direct users to the site where the files are stored, if they want to access them!
There's any number of websites that will store your files for free.
They can be downloaded by anybody you give the correct link address to. Some give you up to 5GB storage per account with up to 1GB files upload size.
There's no catch.
When you direct somebody to the storage site, the files available for download are clearly listed in a box surrounded by ads that support the service.
Most of them require an email address to register, but you can always set up a free hotmail address if you're worried about spam.
This site http://www.smashingdownloads.com/2008/10/15/28free-file-storage-hosting-websites-something-you-need-to-bookmark/ lists 28 services, but there are countless others.
If you absolutely HAVE to post an image why not just make a much smaller "thumbnail" to show here, as well as link to the full-size file on the storage site.
And if you happen to have your own web site, a little bit of professionalism like this goes a long way to impressing your potential clients.:love:
Dominic Cochran
11-14-2008, 04:55 PM
I am sorry you are having problems but all three of my REDs perform flawlessly most of the time.
(Emphasis mine)
Most of the time is ok with you? Wow, I wish our clients felt the same way! I should add though that I've only had our camera do a mysterious shut down one time, but it wasn't rolling. It took three attempts at booting to get it back, and no the battery wasn't dead and we were on release Build 16.3.2.5. Luckily that wasn't a disastrous situation, but none of my other cameras have ever done that. Overall we're very happy with our Red.
Also, another vote for real names here. We should have done this from the beginning.
Justin O'Neill
11-14-2008, 05:07 PM
(Emphasis mine)
Most of the time is ok with you? Wow, I wish our clients felt the same way!
I have never had any camera work flawlessly 100% the time. Obviously I want our REDs to come as close to perfect as possible but problems have become farther and fewer between with every firmware update so I am satisfied that the few issues left are being worked on. Our clients have been very satisfied because we were able to solve any problems that came up and they got incredible footage at good price.
conrad gaunt
11-14-2008, 05:08 PM
i see,
yes but clients get it back too...mostly.
I'll absorbed the VAT cost for non-registered clients, because I'm trying to service lower budgets.
Zakaree Sandberg
11-14-2008, 05:10 PM
real names are cool.. since there are no other ZAKAREE's in the world.. can i not use my last name.. i wanna be like Madonna.. or cher
Zakaree Sandberg
11-14-2008, 05:13 PM
by the way.. i was a little "worried", but i see my options now.. and im ok with upgrading.
i wont bitch and moan. im just gunna try and rent my shit out as much as possible over the next few months to pay it off
JustinGD
11-14-2008, 05:18 PM
Ronx I hope your camera issues get solved soon, I've had my camera since May and it's worked almost flawlessly, even post production. And I support real names too. This is a very diverse thread.
Obendega and Gibby have multiple camera's and come from a background of high end production. They are probably very used to replacing expensive equipment. Those owners who feel that Red broke their promise probably took a bigger risk when buying their Red One. I am one of those who risked a lot on my purchase, but am VERY excited about the new line up and the trade in options Red has offered us.
I am at the far opposite end of the spectrum from guys like Obendega and Gibby. I went from a DVX100a to a Red ONE. It cost me more than both of my cars and the down payment on my house combined. I risked a lot when I bought that camera, and I don't regret it for a second, and I think the trade in options are incredibly generous.
I've had the camera for 6 months, and it's almost paid for itself. The best part is, last year at this time I was only making money shooting corporate video's and fundraising video's. Since I got my Red ONE I have been hired to shoot 2 music video's, and a short film (as well as all of the corporate stuff). In a year from now, if my company has $10,500 of profits, I can upgrade to an Epic!! If my company hasn't profited that much, I should probably work harder and build my client base before I need the Best camera in the world (a Red Epic) and just struggle with a crummy old Red One (only 2nd best). I didn't know what to expect when upgrades came around, but $10,500 does not seem unreasonable to me. So if $10,500 got my current Red ONE new guts, or gets me a whole new camera, it's still an upgrade.
I've written letters to Panasonic and Apple after buying equipment that was replaced on the market a few weeks after I bought it, and I think the options Red is offering are extremely generous.
I think Red is staying very loyal to their customers, and I think it's amazing. Thank you Red, I hope to one day take advantage of your incredible upgrade offer.
Justin G. Dyck (real name, not that I would even show up on google)
P.S. this post looks kinda like I'm a fanboy, so everybody should just ignore my opinion. I only bought the camera so Jarred would think I'm cool.
conrad gaunt
11-14-2008, 05:23 PM
This sort of thing is beginning to totally piss me off on this forum and many others. Because one thoughtless person insists on posting a six foot wide image, everybody else's posts come out as one single line of text six feet long!
Apart from that, not everybody has unlimited bandwidth. Huge images can take forever to load, and blow out people's download allocation in no time.
So don't just post gigantic images willy-nilly, use the link icon http://reduser.net/forum/images/style/editor/createlink.gif to direct users to the site where the files are stored, if they want to access them!
There's any number of websites that will store your files for free.
They can be downloaded by anybody you give the correct link address to. Some give you up to 5GB storage per account with up to 1GB files upload size.
There's no catch.
When you direct somebody to the storage site, the files available for download are clearly listed in a box surrounded by ads that support the service.
Most of them require an email address to register, but you can always set up a free hotmail address if you're worried about spam.
This site http://www.smashingdownloads.com/2008/10/15/28free-file-storage-hosting-websites-something-you-need-to-bookmark/ lists 28 services, but there are countless others.
If you absolutely HAVE to post an image why not just make a much smaller "thumbnail" to show here, as well as link to the full-size file on the storage site.
And if you happen to have your own web site, a little bit of professionalism like this goes a long way to impressing your potential clients.:love:
yeah yeah yeah. sorry, the place was empty when I arrived, needed filling.
There's me worrying about stuff when you have real problems. 200k is 200k. most people post images close to the limit, if not exactly that, takes no longer to download them. As for stretched lines, sssooorrrrryyy. I don't deserve to eat tomorrow!
Anyway, what do you think about the image problem? Oh thats right, Jarred took it down almost immediately I posted them, so your problem is? Oh, you're a teacher with an unfortunately patronising style of communicating, very good sir
Plasmatic, your post has come long after my images were removed, did you even experience them?
Dominic Cochran
11-14-2008, 05:25 PM
I have never had any camera work flawlessly 100% the time. Obviously I want our REDs to come as close to perfect as possible but problems have become farther and fewer between with every firmware update so I am satisfied that the few issues left are being worked on. Our clients have been very satisfied because we were able to solve any problems that came up and they got incredible footage at good price.
I've never seen anything at all like the shutdown we had, on any camera. Total ghost in the machine PC-style issue. If it hadn't been during down time we wouldn't have made our day, which could have cost nearly as much as buying a new camera body. The scary thing is that we didn't actually DO anything to fix it except keep trying(after checking all cable connections and ruling out other obvious things). It would have made me feel better if I could point to something specific, even if it was user error.
Jannard
11-14-2008, 06:48 PM
http://www.reduser.net/forum/showthread.php?t=22052
Steve Gibby
11-14-2008, 07:04 PM
Sweet!!
Poi Boy
11-14-2008, 11:48 PM
Fantastic !
-A
Ivan G
11-15-2008, 12:20 AM
So who do we talk to for name change? I'm ready to come out and reveal my identity :) No autographs, please...
Can I still keep my slogan?
Jarred Land
11-15-2008, 12:31 AM
Send me a PM if you want your name changed...
Sidney L. Plaut
11-15-2008, 12:56 AM
RED,
made me think - of course some people freaked out when you did not include the Red1 at all in your future line up. just Scarlet and Epic. Might have saved alot of trouble just including red1 in the pictures and specs as an equal:)
if you had showed this comparison right away, I bet you could have avoide some panicking customers:)
still what a fantastic lineup.
Emmanuel Cambier
11-15-2008, 02:23 AM
The future is here!!!
I can't thank you enough guys for making such brilliant products.
Emmanuel
Joe D'Arcym
11-15-2008, 02:25 AM
Send me a PM if you want your name changed...
PM resent
Jannard
11-15-2008, 02:28 AM
We scrambled pretty hard to make the 13th... we could have been more clear. Hope we have caught up now.
Jim
Jarred Land
11-15-2008, 02:38 AM
RED,
made me think - of course some people freaked out when you did not include the Red1 at all in your future line up. just Scarlet and Epic. Might have saved alot of trouble just including red1 in the pictures and specs as an equal:)
if you had showed this comparison right away, I bet you could have avoide some panicking customers:)
still what a fantastic lineup.
we actually did.. ( include pictures of the RED ONE and included it in the original spec sheet )
I don't really understand why people are thinking that we just threw the RED ONE off the back of the truck as soon as we announced the DSMC cameras.. the RED ONE is still a very important part of our program and we are still very actively developing it.
Denis Buhot
11-15-2008, 03:11 AM
Why are you not selling your Red if you are not satisfed?
I
.. I can sell it anyway, with that announcement of a brand new line of products ahead... Red appeasing statements make no real difference : Red one is now cornered in some uncomfortable niche between the new scarlet and epic.
Upgrades were truly a mix of additional (sometimes dispensable) features, fixes of earlier flaws, and... remaining major downsides (boot-up time or lack of power saving function) that should have been adressed in some way, not simply ignored.
The problem is that those major downsides are very unlikely to be ever adressed now. They've been ignored in the past, and since I don't see how the Red one could be a living product with no more new demand for it, they will be ignored in the future... More really substantial investment by Red in the R1 is very unlikely... In addition, if the workflow technology of the new products ever become specific for whatever unpredictable reasons, the owners of red one will be stuck with the existing workflow(s). Unlikely ? Yes.. but confidence, once shaken...
Those in the lower-end market, that can't or don't want to upgrade for Epic, and who are not offered a 17.500 usd value fror a scarlet must feel bitter, like me, and think that their initial trust has financed both Red's technological advance.. and the high-end customers who are offered all the benefit of the future products.
Indeed, we all tend to speak from our particular standpoint... Enthusiasts and fans speak loud, so do angry customers... The majority that remains silent might well be a sad majority.
My real name !
Deanan
11-15-2008, 03:21 AM
Upgrades were truly a mix of additional (sometimes dispensable) features, fixes of earlier flaws, and... remaining major downsides (boot-up time or lack of power saving function) that should have been adressed in some way, not simply ignored.
More really substantial investment by Red in the R1 is very unlikely... In addition, if the workflow technology of the new products ever become specific for whatever unpredictable reasons, the owners of red one will be stuck with the existing workflow(s). Unlikely ? Yes.. but confidence, once shaken...
A tremendous number of hours is put into reducing boot time and to keep boot time from rising with all the features being added. We've hit the wall for REDone but we'll keep on trying.
We have dedicated people working R1 only to keep bringing firmware updates and things like a sensor board upgrade.
Our workflow tools will support R1, Epic and Scarlet simultaneously so workflow is always supported for old footage.
Jannard
11-15-2008, 03:25 AM
While I take exception to your opinion that we will ignore the RED ONE (Build 18 yesterday), I do understand your position. We did learn a lot from the RED ONE that lead to improvements in Scarlet and EPIC. But unlike other companies that completely ignore the past and their customers, we have bent over backwards to help our customers move to the future.
If you choose to ignore this... your choice. We feel very comfortable that we have done our best to continue to deliver the future and take care of our customers. Just curious... what would you have done?
Jim
Danny Robashkin
11-15-2008, 03:43 AM
That new spec sheet really helps. It shows how the RED ONE still has some benefits over the Scarlet. Plus, I'm sure there are more smaller details.
what is even cooler though is seeing the benefit from an Epic upgrade. 2K at 200 FPS.... are you kidding me? Maybe 1080P at 240 FPS? That's too much :)
David M
11-15-2008, 04:16 AM
Plasmatic, your post has come long after my images were removed, did you even experience them?
Your name is Jarred Land then is it? That was who I was responding to.
And, no as it happens I didn't "experience them".
But I've experienced similar handiwork from other people, both here and elsewhere.
Chrissake, if you were using a monitor that displays at 72 pixels per inch, a 4K image comes out 55 inches wide, so a lot of screens can only show you about 20% of it at a time! I'm just suggesting a more polite way of making your images readily accessible to people who might , I repeat might, want to actually see them.
David Birdy
11-15-2008, 05:31 AM
While I take exception to your opinion that we will ignore the RED ONE (Build 18 yesterday), I do understand your position. We did learn a lot from the RED ONE that lead to improvements in Scarlet and EPIC. But unlike other companies that completely ignore the past and their customers, we have bent over backwards to help our customers move to the future.
If you choose to ignore this... your choice. We feel very comfortable that we have done our best to continue to deliver the future and take care of our customers. Just curious... what would you have done?
Jim
Thanks Jim Well said !
I and many others are very happy with the new product line you have worked so hard to produce.
In all the drama in the last few days some may have missed the genius behind these new products.
Red continues to support the "glass" that is out in the filed working now by offering industry standard lens mount choices. By formatting the digital sensors to the "organic" film sizes old lens's will work with new sensors.
The Redcode upgrade to include less compression from 28 & 36 to 42 and 225!
Your group must be having the time of their life building this company!!!
You will certainly paint the NAB RED in 2009!
Do you have any Red workshops planned for the NAB this year?
A post workshop away from the both would be brilliant!!!
Best
Dave
jtcoleman
11-15-2008, 06:14 AM
While I take exception to your opinion that we will ignore the RED ONE (Build 18 yesterday), I do understand your position. We did learn a lot from the RED ONE that lead to improvements in Scarlet and EPIC. But unlike other companies that completely ignore the past and their customers, we have bent over backwards to help our customers move to the future.
If you choose to ignore this... your choice. We feel very comfortable that we have done our best to continue to deliver the future and take care of our customers. Just curious... what would you have done?
Jim
I don't choose to ignore it, but finances being what they are, I can't take advantage of it. I can't justify another $10k to upgrade to an Epic.
Your question, though, is a good one... what would I have done?
That's hard to say without being privy to the numbers, but let me take a shot. It seems like you guys are willing to give us credit for the original purchase as long as there is enough additional revenue coming in to offset the cost, so that you aren't taking a bath on your original customers moving into the new upgrade path. That seems reasonable.
Perhaps a solution that would have been a little more flexible. If the goal is to cover $10,000 worth of the new cost, maybe a rule of: "we will credit the full value of the camera, if you spend another $10k with us on anything you like." This way people who don't want or need an Epic could make other options: buying 2 scarlets so they can do A/B camera setups. Buying that lens that we've been wanted to get for months. Picking up the new larger LCD and filling out our package to make it more rentable.
Again, I'm not privy to your numbers, so it's hard to say -- it's very possible that the margin you have on accessories or lenses (as opposed to the new brains) would make that approach completely unworkable.
Jim, please understand that it's not that we find the new lineup uninspiring. Quite the opposite, in fact. The fact that it is SO COOL is what makes this so painful to us. To be an early adopter, and not be able to make the jump with the rest of you is pure agony.
JT Coleman
Austin, Texas
Appleguy
11-15-2008, 06:18 AM
For most people who have bought the Red One their goal was to use it or rent it, either way to make money off it. With the timescales coming up and my Red One to be delievere din a week or two I believe I fully have enough time to make back the money I spent on the camera in rental and production.
So I look at it this way.
The Red One cost me £10'000
I'll DEFINITLEY make that money back.
So even if I make no more money after that I've gotten myself a Red One for more or less free.
So what's better? Ten grand sat in an account for a year? Or Ten grand and a 4K camera for a years investment.
I'm personally ecstatic with what's afoot and with the advent of the epics and their more 'professional' pricing it'll mean less competition for the who wish to rent like myself.
Jay A. Kelley
11-15-2008, 06:56 AM
I will say straight up that I am not "thrilled" with paying what will be an additional $20 - $40k for either an S35 or FF35 (Gotta remember the "other bits" kiddies) but... This is my business.
To be completely honest, I would have liked an addiitonal to the upgrade path:
Don't trade in your RED, but if you are a regestered user you can still get a $15,000 discount on an Epic FF35 or better.
This way, I would not be paying more for a replacement, but in fact paying for an ADDITIONAL CAMERA. This is would have been cool.
Nevertheless, I am happy with what RED's Offering.
Jim, you planning to donate the 4000-6000 cameras to film schools like Apple?
Jay
David Wyatt
11-15-2008, 07:08 AM
time to switch to real names?
Please...that would be great...would cure a lot of problems!! If anyone had a problem with it do a poll (can't imagine anyone would actually vote for anonymity when all it seems to achieve is unnecessary flaming & bulls****ing)
Denis Buhot
11-15-2008, 07:24 AM
s. Just curious... what would you have done?
Jim
well, Jim, say... I would NOT have marketed a product that would for ever miss such basic features as a reasonable bootup time or a sleep mode, as you must have known from the very early stages of development, but very progressively disclosed, even asking me on this forum why I "could not wait for the feature (sleep mode) to be enabled" and suggesting "I should go out shoot something else meanwhile". I guess I would have clearly stated I was testing a semi-prototype that people should not expect to ever become a really full featured camera, but that would instead remain confined to stage use (and perform perfectly there) Hence the (very) attractive price. I guess I'm not a successful businessman, though. I would have stated I didn't really care for anything else than the high-end market, and that I would adress only the very specific needs of that market, because the key for establishing Red's name was on that market. No shame. Sense of priorities. I would have waited.
Instead, no clear statement was made.
The fact some of us use it for field work just means some of us use it in less harsh field and difficult terrain than others... It also means that some of us can afford a crew, logistics and all. Question of money, too, which is no way I mean to undermine their merits !!
My subject, my camera and me.. that's what I like, and what I'm used to when it comes to wildlife shooting. Me for knowing, waiting, hiding, framing, pulling focus and sometimes.. starving. I'd really thought it would be the same with R1... plus an outstanding image quality as a final result.
Who could really believe that anyone would sell a camera that could beat all other cameras in the world... except it would not be given the feature that all other cameras have... and except it couldn't be used in places it should have been taken and used...
And, especially, who could have believed that from a man of your pride ? I couldn't and I confess my fault.
Lauri Kettunen
11-15-2008, 07:32 AM
http://www.reduser.net/forum/showthread.php?t=22052
Sounds great!
I have to confess making hasty conclusions Nov. 13th and quite did not capture the reasoning behind Scarlet and Epic lines. Fortunately, the news next day sorted out the confusion. Epic and some version of Scarlet as a second camera seems to be the answer for all needs can think of in wildlife shooting.
If possible, there are few technical things of Red One that I personally hope will be improved in Epic:
1) total weight of the system (this seems to be almost granted),
2) power consumption (leads to bigger mass),
3) booting up time.
Then, hopefully Red will make itself the Canon and Nikon mount or find a proper and reliable partner. The explanation is, the year spent in Birger line starts to be a tortune. I know Birger has let Red down and have a feeling that without Jarred the situation will be much worse. So, for the sake of everybody, if possible, no more Birger threads with ... (the rest of the sentence is censored)
David Wyatt
11-15-2008, 07:39 AM
http://www.reduser.net/forum/showthread.php?t=22052
Thanks for that - I imagine that's answered a lot of questions for a lot of people...I'm glad I stumbled upon it here!
Just two little questions about the FF35 Epic:
1. Where it says 115 fps in 4K - is that with Redcode 225? i.e. would we be able to achieve a higher frame rate like 150 fps in 4K if we dropped down to a higher compression rate like Redcode 42 or 36 (will you be able to chose such things with Epic?)
2. Will there be a resolution mode like 4.5K where you can get the absolute maximum sensor space for 35mm cine lenses?
Lauri Kettunen
11-15-2008, 07:43 AM
My subject, my camera and me.. that's what I like, and what I'm used to when it comes to wildlife shooting. Me for knowing, waiting, hiding, framing, pulling focus and sometimes.. starving. I'd really thought it would be the same with R1... plus an outstanding image quality as a final result.
Buhot, has it really been that difficult to use Red One on the field? I use to have Canon XL-series cameras but have happily swapped them to Red One. Sure, a sleep mode and a shorter booting up time is in the wish list. But still, I can manage in a hide with Red One (with a Nikon mount) easily a day or two.
The camera has somewhat changed my working style. Nowadays, I have to try to guess more carefully what is coming and keep the camera on if I expect something to happen. Still, whenever look at the images I've got, I never get the feeling I would like to go back to the equipment I use to have in the past. Although the Birger customer policy manages to create a lot of frustration, even that has not made me to regret. So, I wonder, why you have found it differently?
Rob Gardner
11-15-2008, 08:27 AM
I don’t understand the emotional tone of a lot of these critical posts. Betrayal, indifference, hidden motives…
Its just business and these are tools. I don’t know of any other company that would be as extraordinarily generous with a trade-in offer for a new product as this company is, and a new product that, from what we can see, really looks great.
So, if you can afford the new tool, and if it appeals to you for whatever reason, go for it. If you can’t or if it doesn’t seem worth the money, then don’t and continue to use the Red One camera, which continues to be an outstanding tool.
If you are disappointed because your mother never told you that sometimes life would not work out the way you wish it would, you should take that up with your mother…
Rob Gardner
Steve Gibby
11-15-2008, 08:40 AM
The fact some of us use it for field work just means some of us use it in less harsh field and difficult terrain than others... It also means that some of us can afford a crew, logistics and all. Question of money, too, which is no way I mean to undermine their merits !!
My subject, my camera and me.. that's what I like, and what I'm used to when it comes to wildlife shooting. Me for knowing, waiting, hiding, framing, pulling focus and sometimes.. starving. I'd really thought it would be the same with R1... plus an outstanding image quality as a final result.
My experience with RED One has been very different than what you describe as yours. For background, I own multiple RED One cameras, and have been shooting with them for over 14 months now worldwide. Since you specifically mentioned wildlife production, that is one of the key genres in which I produce, direct, and shoot. I've directed and shot vast amounts of wildlife production using RED One, sometimes with a small mobile crew, and frequently just me alone hiking out into the wilderness with a complete RED One camera system on my back, shooting my footage, and then hiking back out.
Yes, a shorter boot up time would have been nice, and yes, a sleep mode would have been nice. Yes, those were suggestions myself and others made to RED last year. But IMO RED has done the best they could at optimizing the camera progressively through all the firmware updates.
So as professionals, me and my crews worked with my RED One cameras, with its many great features, and with a few workarounds, produced a robust library of excellent wildlife footage and some exciting wildlife documentaries which will be televised internationally in the coming months. Rather than hang around complaining about the few features we'd like added to the camera, and making excuses for what the camera supposedly couldn't do, we took it out into nature, put it to work, and capitalized on its strengths!
We've shot with RED One in the freezing cold, burning desert, and humid tropics - in the air, underwater, and in every environment you could imagine!
If you like a peek at just some of the results, you can click on the links in my signature and view tons of wildlife footage shot with RED One - and that's just the very tip of the iceberg - the library is vast. We also shoot in a long list of other genres and styles, wildlife is just one of them. But since you singled out wildlife I though I'd address that in this post.
Beyond my own wildlife footage production, I have several close associates who are among the best wildlife directors/cinematographers in the world who have shot remarkable footage in the past year with RED One. For example, if you visit the Footage Shot on RED forum, and click into the Four Months in Alaska thread started by good friend and business associate Kennan Ward, and view his footage, it is stunning - and he and his wife packed RED One deep into the wilds of Alaska for four straight months to get that outstanding footage - rather than sit at their California studio and complain about RED One boot up time or lack of a sleep mode on the camera! Again, capitalizing on the camera's strengths and working around its few weaknesses.
Bottom line: based on the obstacles they have had to overcome in building RED One from scratch in such a short time, RED Team has done a phenomenal job developing RED One. Yes, the new cameras announced have some of the next generation of features, but RED One still is, and will be for a long time a very potent camera system There will be many upgrade opportunities for RED One itself - Mysterium X sensor, additional firmware, etc.
Those of us who have maximized what RED One is capable of deeply appreciate the camera and the remarkable images it can generate. Yes, we will upgrade to Epic and also acquire Scarlet, but RED One is the foundation that enabled the development of all these new RED Products, and most of us early RED One owners feel honored to have been the pioneers who first put RED One in motion out in the field, and worked our way through the camera's growing pains happily in view of the new vistas it opened in our professional lives.
Stuart English
11-15-2008, 08:40 AM
I would NOT have marketed a product that would for ever miss such basic features as a reasonable bootup time or a sleep mode. I would have stated I didn't really care for anything else than the high-end market, and that I would adress only the very specific needs of that market
In your application it is annoying that this "super camputer" takes a while to boot up - but you are way off the mark with these comments.
Why do you think the camera has 4 channels of audio - that's not required for high end cinema use.
Why do you think the camera has pre-record function - that's not for cinema use either.
Why do you think the camera has B4 lens adaptor, power and control.
Why do you think the camera shoots 2K at up to 120 fps.
Why do you think there is a multi-hour capacity RED-DRIVE?
Why do you think the camera uses QuickTime Proxies for laptop viewing / editing?
All of these are critical features necessary for EFP applications such as you describe.
Plus the fact it isn't it an F35 or Origin or Genesis sized product but instead 4K in a Digi-Beta sized package.
My apologies if we haven't 100% satisfied you, we'll try and do better next time.
But please don't question RED's motivation or desire to provide professional imaging tools.
Lauri Kettunen
11-15-2008, 11:53 AM
My apologies if we haven't 100% satisfied you, we'll try and do better next time.
Stuart, those details you mentioned are indeed what makes Red One a wonderful tool for wildlife filming. For instance, the 4 channel audio enables the users to make surround recording, which is something I really appreciate.
Before Buhot ordered his camera we changed several pm's. I know the tone of his posts is not meant to be offending. He is simply saying he subconsciously expected every camera has a sleep mode and was surprised to find this is not the case in Red One. Of course, this is not RED's fault, and Buhot understands it. But, I guess this forum is also meant to be a place where people can tell their feeback and this is in benefit of everybody as long as the style is polite. As non-native English speakers we just occasionally struggle finding the words which gave the right tone.
Such small unexpected discoveries sometimes get too much biased. This is not comparable to the sleep-mode issue, but in my case I never really got excited about the Canon XL H1 the same way as I liked the XL2. For the XL H1 lenshad the tendency of creating chromatic aberration and the EVF was tinted towards magenta. Although I learnt how to avoid CA, still never managed to create a rapport with the XL H1. A nice camera, but still the feeling of not being my camera.
Petr Dvorak
11-16-2008, 02:06 AM
Please do this! Everyone should take responsibility for themselves here as it is a professional forum (well, most of the time:-)
is no need for anyone to hide behind a "code name" unless of course it is there business name.
It's strange why the hell still anybody forces me on that I am hiding something when I am using nickname??? ... Well they probably used to behave this way? Maybe its better if people hide behind "real" looking names. Not much difference :whistling:
Nothing personal Mike,
Denis Buhot
11-16-2008, 05:35 AM
Thank you, Laurie... thank you Gibby. I've seen your footage and it speaks by itself. You listen to people, you don't suggest I should go shoot something else, and I know you figure out quite well that there is other uses for a red 1 than shooting commercials, big screen projects and music videos. You're quite happy with the Red 1, you make great use of it and I'd just like to share your overall satisfaction.
I don't need Red for a living. I like images for images sake, and tools for what they are, just tools for the best image possible, not booting up tools. I'm fortunate enough to have arranged their life to do just what I please to do. Low-end of the market in that sense. I must be spoilt.. hence my level of expectation.
What I like to do at times is try to capture behaviors of very uneasy and shy species I have specialized in, and make movies out of that. So long, so arduous and almost infeasible that the money I eventually make has nothing to do with my reasons. As a matter of fact, I choose subjects that money and markets rule out, for their very unlikely ROI.
That's all. My case is a minor and a very specific one, in no way anything I'd advise, and I do know most of us are not so lucky/unlucky.
I respect other kinds of red 1 owners for their use of their camera(s), I know their uses, their crews and tapes for pulling focus and all. I can't do what they do, they can't do what I do either...and I understand they look me down and I just don't care . Still don't know what's more childish : legitimate frustration, or fans with their endless "can't wait" for more and more technical prowesses designed for movies to come, and not for my very present one. I don't care about 5, 6 K or more, and that limitation of my Red one is no frustration to me.
That being said, I posted a very enthusiastic post myself about my new red 1, some time ago. A truly wonderful camera, indeed. Its bulk and its weight itself could indeed be turned into an advantage, even for our wildlife shooting use.
I wouldn't detract one single word from what I said (including my desperate need for a power saving function)
And yet (or better, precisely because of that) I'm badly frustrated, because I have missed and shall miss all too often what I spend hours waiting for : rare, precedently uncaptured material of often very short duration... What I precisely want. And what I wanted the great image of Red 1 for. And what I will not get from my red one, deprived as it is of a couple of very basic features.
I had thought I could use a totally new type of Ferrari.. well...to me, with all due respect for them and what they have achieved, Jim and others sort of forgot about the windshield, or forgot to say they wouldn't provide one... Okay, I know I'm pushing things too far here.. Let's just say they ignored my need and never made it clear in due time that neither much shorter boot time nor sleep mode would ever be enabled.
And now, a new range of products is announced, with the basic features I need, and I'm not offered the choice of my red money value for a scarlet.
So, forget about money : I don't buy it and I'm not happy at all. That's it.
David Dennis
11-16-2008, 10:53 AM
I do feel your pain. I just replaced my ancient Canon EOS D30 digital still camera with a Nikon D300 and the biggest reason I wanted to make the change was that the D30 took 30 seconds to boot, while the D300 does it instantly. There are other reasons I switched to Nikon - I like the ergonomics of my new camera a lot better - but the main reason I felt I needed a new camera in the first place was the sluggish boot.
But I don't know if sleep mode would really solve your problem.
When I was actively shooting with my Canon XL1, I put it in sleep mode all the time, and if my memory serves, it still took something like 10 seconds to spring back to life.
Right now, I'm sitting in front of a MacBook pro, and I have noticed that often it takes its own sweet time to return from sleep.
Considering what appears to be your situation - that you wait for hours for something to happen and then need your camera to come on instantly - I wonder if even a sleep mode for RED ONE would be effective enough for you if implemented. As I remember, the Linux operating system on which I believe RED ONE is based has had trouble with sleep in the past. It appears to be a very difficult engineering challenge; my Apple laptops sometimes fail to wake up, and have to be rebooted, and from what I understand there are huge problems with Windows Vista and sleep. So intuitively it would appear that sleep is a difficult feature to get right even by major operating system vendors who have tens if not hundreds of times the development resources RED has.
If I were you I would consider carrying more batteries and possibly investigate solar charging - the amount of power that's needed to run the batteries isn't that enormous and so it might be practical to carry a small panel and charging equipment out in the field. I think that type of solution is likely to work better than a sleep mode that I would expect would often let you down.
Hopefully you can understand that RED is a venture meant to produce radically superior results from what has existed in the past. This inevitably means mistakes and problems. Tesla Motors is a company that has tried to do something similar, namely rethink the electric car. Tesla has made huge mistakes, fired its CEO for things that (from what I hear) were not his fault, and now it appears to be in big trouble. They have delivered cars to about 5% of the people who have ordered them, and they are having real difficulty continuing deliveries.
I think if you compare RED's results with Tesla's, you can see RED has its entire founder + engineering team intact, and appears to exist as a group of people who, even after many years of working together, still works with mutual respect and warmth. If you think of it, this is an incredible feat, something that rarely exists in the very cynical and fractious modern world.
Jim and his team are highly impressive people and are amazingly passionate about what they do. In this painfully cynical age, I admire this more than words can express. They are imperfect. But they will work like crazy for their customers and friends.
I look forward to becoming one of them.
D
Scott Mason
11-16-2008, 11:54 AM
I just want to go on record about how pleased I am with the news. We were one of the first to get a redone (#138), and I have never been happier with any purchase I have ever made. We have shot close to 10TBs of amazing footage (well of course it all can't be amazing ;) we were learning as we go!) But I have to say the redone is my favorite camera and I have shot with most of them (many costing much more than redone)
The moment Jim announced the new system I was extatic. Do we have endless amounts of money to buy more cameras? No. Will we? Well only time will tell. But there were many things we were not "happy" about the redone. The weight was the biggest challenge (and will always be) and the mini xlrs were another one of my not so favorite choices. Did that make me not like my red? Hell no! Every camera has it's short comings and redone is not imune to this. What we did was focus on it's strengths and try to enhance our productions with those strengths, and know it's weaknesses and try to avoid them.
We have shot over 4TBs of footage that was captured and put on the news that day, even when people were saying post was impossible... This camera is not a camera, it is so much more. It does take a technical person to use it fast and efficient, but the beauty of it is that a non-technical person can still use it well. Mark Pederson keeps saying "If you are clever, you can..."
Do I want to spend another 40k for epic? Of course not. Will I? Well time will tell. I am thankful for the new design. Sometimes I think some people on here would have been happier if the new technology was "shelved" and we could profit from our investment. Well in that case it is. We will have had 2 years (which is an eternity in cameras) to profit from our camera before the next better thing comes along.
Now with most companies we would have to buy that next best thing, but Jim is giving us a $17,500 credit towards this. No company in their right mind would ever do such a thing. I think at best they would give us half. Jim is a legend in my mind. I stood behind red from day one, and will continue to stand behind them.
With this new system I see it so much easier to grow my business, and we do not want to trade our red in! The red will always be a great camera, we will use it for years to come. Yes it is a little heavy, so we will get a scarlet for those long hand held days, and if our business permits we will get an epic.
In all honesty I see the redone going on more jobs for us than the epic simply based on rental price. If we are going to television with a prudent producer they will want to save money, and technicaly the epic would rent for twice the redone. And if they want to save even more money they can go with our scarlet. (P.S I looked into HD ENG lenses and they start at 6k going well up to 30k, but that means you could have a great ENG camrea for 2500 for the scarlet and 6k for a lens, pretty good when the great DV ENG cameras are 20K)
I think the smartest move for us with less cash flow is to buy the best scarlet you can afford and outfit it. Many of our red accessories will work, but many of the new ones will be great (like the wireless control OMG) Build your DSMC over time and when you have made enought money from it (and your redone) upgrade the brain. I imagine there will be a base pack that will get a brain shooting without all the frills and if you grab that too you will have multiple cameras that all work well together.
For the price of a F900 we can all have an arsenal of cameras to do whatever we want. Good advice I was given long ago when avid first came out, get your clients, then purchase equipment. I think many are under the same assumption I had in the early 90's, if I buy this gear I will get clients. Everyone wishes it works that way, but alas this is not how our business goes. Why do you think people post things like, lost a job to the hvx-200. Clients want good service with a great end product, most of them are not into all the technical aspects. Many of you were doing that with dv cameras long before redone came around. I know I was, thank god for the 35mm adapters! :)
My concern is we will piss off Jim and Co so much they will tell us to F-off (I am pretty sure this will not happen.) But they all worked really hard to improve their camera company, and some people do not give them credit for that. We would not have the DSMC the way it is without redone. Thank god for the few years of "beta testing" that led us to where we are. The funny thing is many of us made a great living with these "beta" cameras, and if they had been like 99% of the companies out there Nov 13th would have been the first we heard of it, and next year would have been the first time we could get our hands on it.
With that said, I feel sorry for all of you who mortgaged your house etc to get this redone and do not have any work. It is a hard thing to stomach and I wish you all the luck in the world. My only advice would be to put a reel together and hit the pavement. Offer huge introductory discounts and try and get some clients that keep coming back. I am sorry if you feel the camera has let you down and you've lost clients, that is hard to take, no matter who is at fault.
Since day one there has always been a workflow that works (very time consuming, but it always works)
Render everything to a self contained movie and cut. If you don't like this approach you will need to look into spending some time and/or money into testing others. I use clipfinder and it makes the world so easy. I render everything we shot to offline files, cut to my hearts content in FCP and then just re-render (entire takes, sucks but always works) to online files, re-link and output. This always works no matter what kind of editing we do. So workflow should be a non issue, because, yes you can edit with the proxies, the news edits I talked about earlier were all done with proxies on a laptop, in the field. (P.S. a newer version of clipfinder will make this all even easier.:)
So sorry to rant, but all of these posts were getting to me, and I think red should know that there are probaly more of us who are happy with the camera, the company, and your decisions, we probably just aren't as loud. ;)
mahalo for the best years of film and television making of my life, I look forward to more to come.
scott
Denis Buhot
11-16-2008, 12:27 PM
I do feel your pain.
D
for caring to suggest. Ten seconds needed for my camera for returning to life would in fact be enough most of the time, unless I plan to rest on sheer luck.
However, it doesn't change the value of your answer. I pressed many times the red team to give that type of answer to the sleep mode feature request. I got none of that type, explaining the problem and why it would not be enabled. Carry more than four batteries... and food, and water for three days... in my kind of field...... I'm not a Titan. What other choice, though !
David Dennis
11-16-2008, 12:48 PM
Carry more than four batteries... and food, and water for three days... in my kind of field...... I'm not a Titan. What other choice, though !
I figured that would be your answer, and I certainly understand. I still like my lightweight solar panel suggestion, especially with you being out for so long.
From the technical explanation point of view, I think it's interesting to note that the old Canon D30 did not have a sleep mode - when it shut off automatically it had to be rebooted. The problem was solved in both the DSLR and RED worlds by speeding up the boot time, not by adding sleep mode.
Maybe one of our RED friends can chime in with the truth about this question since I think both of us are curious, and unlike me you are a bona fide RED customer. (I am not going to be one until Scarlet is out).
D