support page inaccessable

[Rob van Gelder]

I am experiencing problems with the support page of RED.
I want to download the latest Redcine version, with the sound support.
I get a partial download, that fails to un-zip. And now I cannot access this support page at all: 502 proxy error.
Other RED-pages are loading (but slowly), a well as other websites

message in browser:
Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /support.

Reason: Error reading from remote server

[Brent@RED]

Noticed it as well, Rob. IT team is on it.

BC

[Ryan Erwin]

Rob/BC, thanks for the heads up on that guys.
Got it all fixed up now.

Best!

-Ryan @ RED

[sander kamp]

Just tried to download the Adobe plug-in...

http://www.red.com/images/error500.jpg

[Ryan Erwin]

Sander, thanks for reporting that. The downloads are fixed up too now. Give that a shot.

Best-

-R

[sander kamp]

Yep, working now.

Thanks

[Rob van Gelder]

The page is accessible, but the download fails to decompress. It shows a file of 2.1 mb, while originally, the download window shows 5.0 mb.

What is missing? Or is this something on my MBP that is wrong?
:confused: