When do I need to wake up tomorrow?

[Chris Stout]

Sorry if this has been answered, but I couldn't find a thread. Does anyone know what time tomorrow the order forms will go online? I do get to sleep tonight, right? We're not talking midnight PST are we?

Thanks,
Chris

[Jeff Kilgroe]

Sleep in... I'm getting up early to make sure I'm ahead of you. ;)

Seriously though, I could swear I read a post from one of the RED team here or on DVINFO that we're looking at 12:00AM Pacific Time. anyway, I'm going to check their site then. If nothing, I'll just check it about every hour or so.

[Brook Willard]

Yeah, I'd wait until the early morning PST... the guys work on the camera by day and the forums by night. ;) That said, I think the party is tonight... so they may not do it until early.

Eh, what's one night? It'll be worth staying up late to potentially secure a lower reservation number.

[Joe Carney]

I'm up now, waiting, waiting.....

Joe C.

[Dominic Jones]

Me too...!!

[Dominic Jones]

OK, so it's gone midnight LA time - where's me form?!

[Jeff Kilgroe]

Don't know... But I'm about to go sleep for a couple hours and try again in the morning. I'm guessing if it's not online in the next 20 minutes or so, it won't be until sometime at a more reasonable local time for the guys at RED.

Although it is Sunday and their offices are closed on Sunday, so I don't know when they plan to offer it. Hmmm...

[Daniel Reichenbach]

My dear friends, you will sleeeeep now, veeeeeery deeeeep. You arrrrrrrr soooooooo relaaaaaaaaaxed. Youuuuuu knowwwwww, tomorroooooooow issssss an other dayyyyyyy, earlyyyy enoughhhhhh to fillllllll outtttt the reservationnnnnn.

Sleeep well US, don't give insomnia a chance, tomorrow isssss an otherrrr day with higher REDserials, but does it reallllly mattttterrrrrrr my friendssssss?:rolleyes:

[Joe Carney]

Yes Applied, I think I'll get some sleep. We do have 4 days after all.
Night all...besides, I should wait for the effects of too much laphraig to wear off, hehehe.

[Dominic Jones]

OK, so probably should be letting you all sleep, but in the spirit of solidarity...

I was told it would be midnight their time:
"No problem Dominic-

Reservations will be available online as soon as the clock strikes midnight in Los Angeles on the 21st, so that would be 8:00 AM on Sunday, the 21st in the UK. Quite convenient for you :-)

Take care-"

.......

[Dominic Jones]

Not that I'd call getting up at 7.30 on a Sunday "convenient", mind you! :)

[Daniel Reichenbach]

You mean Laphroaig the whisky? Oh god, what a good idea instead of milk in the morning ;-)

[Dominic Jones]

I *hope* zeke's in a different time-zone!!!

[Jeff Kilgroe]

I'm still waiting too.. Against my better judgement. I should be sleeping, but I can't help it.

[Dominic Jones]

lol, yup!

Might grab a couple of hours nap in few minutes though - I don't think we're going to get any change for a while now...

Damn!

[Laco Zamba]

Openeeeeed !!! :D

[Dominic Jones]

Woo-hoo!!

Our patience is rewarded! Anyone got their number yet, how does that happen?!

:D

[Charles Perkins]

reserved. woohoo!!!

1 x RED one

1x zoom

[Daniel Reichenbach]

Gratulations, would be interesting to know, how fast the serials grow...

[Dominic Jones]

reserved. woohoo!!!

1 x RED one

1x zoom
Me too!!!

Just the Red One, in my case...

Just got the contract through - Serial# 1083, chuffed to bits! :D

[Chris Armstrong]

How long did it take to get your Serial Dominic? Seems like less then 20 min.

Placed my order for a RED One and Zoom. That would be great to get confirmation that quickly.

[Daniel Reichenbach]

Smart guys at RED, they used the REDstickers to watch if the webstore works properly. It seems that it works. So go for it.

[Dominic Jones]

Yup, works a treat - my Paypal account lists the payment going through at 01:18 PST, and the serial email is marked 01:28 PST as time of sending, so 10 mins, actually - quick as you like...

[Rick Darge]

Yay! Red Zoom reserved!

It was weird that they are asking for tax if you live in Cali - They never taxed me on the $1K I put down for the camera last summer.

[Steve Freebairn]

I just put my reservation in, I'm super excited to see what number I am!

[Jeff Kilgroe]

Smart guys at RED, they used the REDstickers to watch if the webstore works properly. It seems that it works. So go for it.

I figured it was going to work that way... Hence the reason for timing on selling stickers.

I'm still waiting for my serial #... And my stickers.

You guys beat me to it, I nodded off for about an hour.

[M. Bergeron]

Hmmm.

Reserved a Red 45 minutes ago and no # yet...

[Dominic Jones]

Hey Jeff, good to see you made it, I thought you'd thrown in the towel!!

Yeah, clever with the stickers - I didn't think of that, but it makes total sense...

It's encouraging to see attention to every minor detail, especially now I've got a reservation! :)

[Charles Perkins]

the excitement is killing me!

i cant wait to receive my contract!

[Dominic Jones]

Hmmm.

Reserved a Red 45 minutes ago and no # yet...
I did email them about half an hour after reservations were supposed to open (call me keen if you like!), so maybe they thought they'd better shut me up!

Or maybe the rate of reservations has risen...

I wouldn't panic, it'll be thee soon!

Oh, if it makes any difference to anyone, my serial came to the address listed on my paypal account, not the one I filled in on the Red reservation form...

[Chris Armstrong]

Yeah gaspacho, still waiting for mine as well. I'd like to go to bed, but knowing that the red serial number could come at any moment keeps me up. Think I would sleep a bit better once I know I've got that.

[M. Bergeron]

Ok.

I just thought they had something automatic and I didn't expect them to do it by hand at this time of the night.

[Dominic Jones]

They're definitely there - I got an email back from Ryan after reservations opened telling me that they had - although I'd already got my order in by then!

I know what you mean, Elysian - I was checking my mail every 20 seconds or so, I think!

Hope you guys get 'em soon and get some sleep!

[M. Bergeron]

Just got an email:

"There are a few parts of the process that are not automated, so it will be a moment. I see that your order has in fact been submitted. You'll receive a confirmation number shortly. All orders are process in the order received."

All things cool!

[Jeff Kilgroe]

wow... processing orders by hand at 2:30AM. Hehe...

Anyway, my PayPal transaction said it was successful even though it acted a bit goofy and I emailed RED to confirm the transaction went through. No response yet, but I'm confident it worked. I really am going to sleep now. Hopefully I can report back soon with a serial #. I hope I'm not too much farther down the list past Dominic! #1100 would suit me jsut fine. #1300 and I'll be kinda grumpy for not sticking to my desk chair like a madman.

[Dominic Jones]

Hope so too Jeff, sleep tight mate!...

[Ricardo Mehedff]

have you guys been able to make the reservation? where? on the web site?

[Chris Armstrong]

ricbrazil - yeah, it's on the red.com website.


Just got an email from Red w/ a tentative serial number (1088). Will be confirmed once paypal confirms the transfer of money. (Don't know if that is paypal or my bank's slowness). Anyhow I'm excited to join the Red team.

[Ricardo Mehedff]

just made the reservation, and received the paypal confirmation, but nothing from redone yet.......

[Steve Freebairn]

I've been waiting 85 minutes and it feels like forever!

[Charles Perkins]

woohoo.

got my numbers!!!


RED ONE serial 1090 and Zoom Lens serial 367 locked up.

[Cam McGrath]

You little ripper!

waiting...waiting...for confirmation ex RED...paypal have taken my $$$!! Anyone else from Australia jumping on the RED bus??

[Charles Perkins]

I'll let you in on a little secret.... Ryan is actually in Shanghai :) So it's somewhere in the evening (Sunday) there!


what does Ryan do for red?

[Seth Larney]

Hey filmnorth,

I'm in Sydney, Got my serial no. 1084, almost exactly an hour after Paypal receipt.

This is my first post on here, I've been following all this buzz for the past 6 months at least, but now that I have my reservation I finally feel like part of the family :)

Thanks Red team !
________
Z50M (http://www.cyclechaos.com/wiki/Honda_Z50M)

[Ignas K]

3hours since Paypal receipt - no serial no. yet...

why?

[Ricardo Mehedff]

same here... 4 hours since pay pal confirmation and no serial no. yet.........

[Jarred Land]

congrats to all... :) i wonder who got the magical #1111 :)

[Melvin Torrens]

Anyone having problems with paypal ? i've tried several times with no luck :(

[Jarred Land]

If anyone is having troubles with the Website orders.. have no fear we all will be in the office tomorrow, and be able you out.

[Jeff Kilgroe]

woohoo.

got my numbers!!!


RED ONE serial 1090 and Zoom Lens serial 367 locked up.

What time did you place your order?

I've been waiting about 7 hours now and still haven't received anything... :confused:

[Charles Perkins]

What time did you place your order?

I've been waiting about 7 hours now and still haven't received anything... :confused:

i email Ryan at 4k@red.com and he sent an email back saying that he had received my money and told me my numbers. i've still to receive my contract though.

i'm not sure if this is the right thing to do, but i was excited and just wanted to know.

[Jeff Kilgroe]

Hmmm...

I sent an email to 4K@red.com as well... About 45 minutes after I placed my order -- asking if everything is alright. Paypal charged me the money and I have a transaction # and all that, so nothing I can really do until someone at Red follows up. Hope mine didn't get lost in the shuffle...

[Ralph Oshiro]

Just stumbled onto this thread a few minutes ago after seeing Jarred's "Spike Black" prototype photos for the first time--WOW! Just submitted my reservation for RED! I finally made it into the next generation of digital cinema! THANK YOU, RED TEAM!

[Moir]

Hi
Just took the plunge on a camera plus 300mm lens. Paypal payment went through fine, but still waiting for the Reservation # from Red. No real sweat, though. I wanted to lock in at the current pricing, and don't care too much where I am in the queue.

[Billy Summers]

i email Ryan at 4k@red.com and he sent an email back saying that he had received my money and told me my numbers. i've still to receive my contract though.

i'm not sure if this is the right thing to do, but i was excited and just wanted to know.



And you were #1090?

[Charles Perkins]

And you were #1090?
yes!
the email in question:


Yes, we received your $1,750.00. You've already RED ONE serial 001090 and Zoom Lens serial 000367 locked up. The contract generation is still a partially manual process, but your contract should arrive via email within a few hours.

-Ryan @RED

[Robert Frank]

I am about to place my reservation for a Red One and Red Zoom.

Can anyone tell me if it's OK to place a different reservation for each.

Because the Red Zoom is (according to red.com) shipping later in the year, I'd like to have the ability to opt out of the reservation for just the lens, as I may wind up with a different lens before the Red Zoom ships.

Also, I wouldn't want to take the chance of my Red One reservation becoming jeopardized.

I also cc'd this to 4k@red.com

[Robert Frank]

Ryan just emailed me back saying it is OK to use two separate reservations.

OK, here goes!

Ok, I'm in!

Also, I'll be looking to connect with other Red owners in the NYC and surrounding areas.

[Jeff Kilgroe]

It's interesting how others receive emails from Ryan/4K@red.com, some have their reservation # -- even people who have ordered after me. I still have nothing... I'm confused. ???

[Robert Frank]

It's interesting how others receive emails from Ryan/4K@red.com, some have their reservation # -- even people who have ordered after me. I still have nothing... I'm confused. ???


No reservation # yet either, although I just placed my order just a few minutes ago.

What I found odd was the Red store kicked me into a Paypal page, and I made my payment, but didn't get sent back to Red store to confirm order.

I have faith that all is well, but will be scanning my email compulsively until order confirmation and order number arrive.

[Jeff Kilgroe]

It's been nearly 10 hours since I submitted my order.... Still nothing. It's been 9 hours since I emailed Ryan / 4k@red.com inquiring as to whether or not the transaction completed successfully. No response either way. I didn't get kicked back to the RED webstore after paying through PayPal either both with the reservation and last week with stickers. I haven't seen my stickers yet either. :confused: But PayPal definitely did take my money and they sent it somewhere.

[Charles Perkins]

It's been nearly 10 hours since I submitted my order.... Still nothing. It's been 9 hours since I emailed Ryan / 4k@red.com inquiring as to whether or not the transaction completed successfully. No response either way. I didn't get kicked back to the RED webstore after paying through PayPal either both with the reservation and last week with stickers. I haven't seen my stickers yet either. :confused: But PayPal definitely did take my money and they sent it somewhere.

have you emailed him again, its possible with the amount of email he must be getting that he missed yours.


also, does anyone know when we will get the stickers?

[Chris Stout]

It's been 7 hours here. Still no confirmation e-mail. Are other people getting theirs at this point or has our boy halfway around the globe gone to sleep for the night?

Chris

[Jeff Kilgroe]

Just received word from RED.

They do have my Payment via PayPal... RED processes in the order they are received... So we'll see what that does to me. They didn't have a reservation # to report to me yet.

Oh well, I guess all I can do is wait and see what happens.

[Laco Zamba]

I have 100euro limit with my new PayPal account. I have to complete my PayPal registration but must wait 3-4 bussiness days for expanded use number.
Hm, did I do something wrong? :confused:
Please, help.

[Jeff Kilgroe]

Laco,

Contact RED directly they will give you wire transfer instructions or may have some other suggestions. You can also use credit cards directly on PayPal without setting up an account, or at least I think you can.

[Laco Zamba]

Thank you

[Ignas K]

12 hours here since I got Paypal receipt - though no e-mail from red...
Im thinking - should I e-mail 4k@red.com? or I will be just make things more messy for them?

[Jeff Kilgroe]

I say go ahead and email them... Just to be sure they received your payment alright. But it took RED nearly 12 hours to respond to my inquiry. And I still don't have a reservation # -- I think they're still sorting it all out on their end. If you have a PayPal receipt, you're probably fine, we all just have to wait for RED to catch up with it all and hopefully things will be quicker tomorrow as they all return to work. :)

[Kelly]

I have 100euro limit with my new PayPal account. I have to complete my PayPal registration but must wait 3-4 bussiness days for expanded use number.
Hm, did I do something wrong? :confused:
Please, help.

feel free to call me at the office tomorrow and i will help you out: 949.206.7900

thanks,
kelly

[M. Bergeron]

I got my number!

[Ralph Oshiro]

I got my number!Congratulations! When did you submit your online order? I ordered at 8:00AM Sunday morning, and I'm still awaiting my number . . .

[Jeff Kilgroe]

I ordered about the same time gaspacho did, perhaps a bit before (my PayPal transaction ID shows 2:09:17AM PST on 1/21) and I still haven't received my reservation #'s. Ryan @ RED said they have my order / money so I'm just waiting....

[Ralph Oshiro]

Gotcha, AV. I ordered about six hours after Gaspacho, so, hopefully I'm in the queue. Thanks for the update!

[Jeff Kilgroe]

I'm thinking one of the hold-ups for me is my lens reservations. This is just a theory, but I'm thinking they're getting a ton of people reserving the 18-85 zoom and possibly even the 300mm. This is adding to all the confusion... I reserved the camera and both lenses and I think that may be why I'm still waiting for an email while others who ordered a bit after (or so it seems) already have their # in line for the camera.

...I could be wrong though. That happens a lot.

[Cam McGrath]

Got my serial #'s! RED ONE # 1124 RED 300mm #197

Be patient, that took 40 hrs!

cam

[Jeff Kilgroe]

Be patient, that took 40 hrs!

Almost 42 hours here. It must be complete insanity at RED with this reservation stuff. I don't think PayPal did them any favors either.

[Ralph Oshiro]

Woo hoo! RED #1148.

[beatniq]

12 hours here since I got Paypal receipt - though no e-mail from red...
Im thinking - should I e-mail 4k@red.com? or I will be just make things more messy for them?

Almost 24hrs for me. I just sent an email.

[Ralph Oshiro]

Real happy to get my serial number, but I have a question . . . I was e-mailed a .PDF titled, "Red Digital Cinema Deposit Receipt." But I got nothing that looks like a "contract." There's no where for me to sign on the receipt itself and the .PDF is only one page. Did they forget to send me the contract?

[Jaime Vallés]

Real happy to get my serial number, but I have a question . . . I was e-mailed a .PDF titled, "Red Digital Cinema Deposit Receipt." But I got nothing that looks like a "contract." There's no where for me to sign on the receipt itself and the .PDF is only one page. Did they forget to send me the contract?

They'll send a separate contract for you to sign and send in after they've charged the $$$. A least, that's what happened to me on the first round of reservations.