Kernel Panics!

[Harry Clark]

Not really a Red Complaint, but I did not know where else to post it...
I'm thinking of naming my Macbook Pro "Colonel Panic".
After almost two years of bliss, I've had 5 kernel panics that seem to be related to the Firewire bus (according to what I can understand from the OSX crash report)
It only happens while downloading 16 gig Red CF cards. Never while downloading a Red Drive.
Only when using r3d Manager. Never during a drag and drop (I don't think it's the program; kernel panic is usually a hardware thing, and have been privately emailing Conrad on this, who agrees) I have taken to dragging and dropping first to one drive, then rolling the dice and using r3d Manager to make the two "official" copies, after I manually verify the drag and drop.
I have replaced the card reader (Lexar FW 800). It has happened with BOTH replacement readers (yes I bought two more) I have swapped 800 cables.
Yes, I have firmware updated the 16 gig CF cards.
Running OSX 10.5.6.
IT HAS CAUSED FILE CORRUPTION, which is the part that really disturbs me. But Red Undead seems to recover most, if nor all, of the damaged files. And the r3d GUI interface of this program makes that part seamless, and easy. Thanks to Conrad!
But the whole thing remains a mystery.
Anyone have any experience with this, or ideas? Perhaps my Firewire Bus is bad?
I'm now very skittish on the job, which is a new experience for me. And not a fun one.
Cheers,
Harry

[David Guest]

Weird call, but I've had files corrupt whilst copying from 16g Red Cards across a firewire port beforehand, and I'm fairly positive it was because the card readers were overheating.

If the r3d's play in the camera, and it's simply a copy issue, I'd check how physically hot the readers were getting whilst copying. Same theory as the cameras - electronic equipment doesn't like working at high-ish temps.

Just a thought - and I may be completely off the mark.
Best of luck dude.

[Mark L. Pederson]

Not really a Red Complaint, but I did not know where else to post it...
I'm thinking of naming my Macbook Pro "Colonel Panic".
After almost two years of bliss, I've had 5 kernel panics that seem to be related to the Firewire bus (according to what I can understand from the OSX crash report)
It only happens while downloading 16 gig Red CF cards. Never while downloading a Red Drive.
Only when using r3d Manager. Never during a drag and drop (I don't think it's the program; kernel panic is usually a hardware thing, and have been privately emailing Conrad on this, who agrees) I have taken to dragging and dropping first to one drive, then rolling the dice and using r3d Manager to make the two "official" copies, after I manually verify the drag and drop.
I have replaced the card reader (Lexar FW 800). It has happened with BOTH replacement readers (yes I bought two more) I have swapped 800 cables.
Yes, I have firmware updated the 16 gig CF cards.
Running OSX 10.5.6.
IT HAS CAUSED FILE CORRUPTION, which is the part that really disturbs me. But Red Undead seems to recover most, if nor all, of the damaged files. And the r3d GUI interface of this program makes that part seamless, and easy. Thanks to Conrad!
But the whole thing remains a mystery.
Anyone have any experience with this, or ideas? Perhaps my Firewire Bus is bad?
I'm now very skittish on the job, which is a new experience for me. And not a fun one.
Cheers,
Harry

Harry -

Sounds very much like a hardware issue in your computer. Tekserve time ...

[Harry Clark]

Mark,
You prefer Tekserve vs. the Genius Bar? I do have Apple Care...
Cheers,
H.

[Mark L. Pederson]

Mark,
You prefer Tekserve vs. the Genius Bar? I do have Apple Care...
Cheers,
H.

I'm a Tekserve guy - they are my VAR - and I buy almost ALL of Offhollywood's gear through them - so I get extra love. They will honor Apple Care as well. But you might as well see if you can get an appointment at Genius Bar - the 59th street location is 24 hours I think - you might get turned around faster. But I have a special place in my heart for Tekserve - they have helped my company since day 1.