RELEASED: Release Build 20 Firmware (v20.1.3) [Archive]

Brent@RED

08-05-2009, 02:33 PM

The latest release version of RED ONE camera firmware has been posted on www.red.com/support : Build 20 RED ONE Firmware, v20.1.3. This is a password-protected download.

SUMMARY: Enhanced Color Matrix, with decreased Blue channel noise, especially under tungsten lighting, increased skin tone accuracy on RED-EVF, RED-LCD, and HD-SDI outputs, modified False Color meters for RAW, REC709 and REDspace views, modified Zebra 1 and 2 defaults, modified microphone level default, 48V Phantom Power maintained over power cycle, fixed "audio codec error" and "green flash" on audio enabled clip play back from RED-DRIVE, fixed camera reboot on clip playback from RED-DRIVE, fixed camera reboot on communications error from S4/i lens data port, corrected Look Around area on HD-SDI and HDMI outputs for 4K ANA / 3K ANA / 2K ANA modes, changed USER KEY 4 to VIEW RAW, changed USER KEY 5 to COLOR.

Read all instructions contained in the installation readme file before proceeding with download.

WARNING: Exposure assist tools in this version of firmware have been updated as follows: Adjusted Sensor RAW meter highlight clip indication response, Adjusted black level response of RGB monitor path / RGB Histogram / HDMI / HD-SDI output(s), Corrected FALSE COLOR error in VIEW RAW mode, Re-calibration and simplification of FALSE COLOR overlay for RAW, REC709 and REDspace.

NOTE: RED ONE camera firmware v20.1.3 resolves many, if not all, of the camera reboot issues. If you still experience issues on record or playback with a RED-DRIVE, please contact tech support at www.red.com/support to assist you further.

NOTE: The RED ONE Operation Guide v20.1.3 is a new format with significant revisions to content. Please PM me if you find any typos or with any other feedback.

If you have any other general questions or feedback about Build 20, contact tech support at www.red.com/support .

Thanks, BC

jimhare

08-05-2009, 02:46 PM

Oh yeah! Just in time for my 5-camera shoot tomorrow! I was prepared to use 20.1.2 but still a bit nervous in the back of mind just because of the word beta...

Thanks to everyone at Red!

Jim

Noah Kadner

08-05-2009, 02:49 PM

Cool- good job on the manual update too. :)

Noah

Gunleik Groven

08-05-2009, 03:36 PM

Tomorrow: Out to shoot!

jimhare

08-05-2009, 03:37 PM

Here's a question - Why does the Red 'eat' the upgrade from the CF card? After the update the UPGRADE folder on the CF is empty.

Only reason I ask is I update a few cameras at a time and have to recopy it to the CF each time.

Curran Giddens

08-05-2009, 03:43 PM

Congrats!

Sleep tight.... (as the man with the cigar would say)

Birns and Sawyer

08-05-2009, 03:58 PM

We're upgrading the fleet now...

Carl Dieker

08-05-2009, 04:10 PM

Super! Thanks! Just upgraded and shot some low light footage. Looks amazing. I cannot believe this is the same camera I bought one year ago.

Danny Gagatt

08-05-2009, 04:11 PM

It would be nice to see a visual example of Blue channel improvements to the new firmware build.

Could someone post a before and after with v17 and 20 please?

Perhaps a close up of noise in the blacks magnified in addition to full frame would be useful.

Thanks

Mikael Lubtchansky

08-05-2009, 04:11 PM

so many great updates lately, even the RED homepage cannot keep up and still list versions from an ancient time... :)

Brad Wilson

08-05-2009, 04:11 PM

you know its a REALLY popular Build when the red.com/support site crashes under the load of people downloading the released .zip file:

"503 Service Temporarily Unavailable...capacity problems. Please try again later."

its killing us... :)

Brent@RED

08-05-2009, 04:12 PM

so many great updates lately, even the RED homepage cannot keep up and still list versions from an ancient time... :)

Post build first, clean up homepage second :)

BC

Brent@RED

08-05-2009, 04:13 PM

Antonio Forjaz

08-05-2009, 04:21 PM

getting the same:

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

that is because there are 6000 odd of us trying at the same time to download...
but it is great how fast the team are on these updates... real fast

Giancarlo Bianchi

08-05-2009, 04:21 PM

Very GOOD NEWS!!

Is there an update needed to work on Final Cut Studio 2 or Adobe CS4 products needed?

Brent@RED

08-05-2009, 04:25 PM

Very GOOD NEWS!!

Is there an update needed to work on Final Cut Studio 2 or Adobe CS4 products needed?

FCS supports Build 20. Adobe up through Build 18 as of now.

BC

Giancarlo Bianchi

08-05-2009, 04:31 PM

Thanks Brent for your quick reply!

Brent@RED

08-05-2009, 04:42 PM

Traffic is still heavy to the support page - but I was just able to download if you guys want to start trying again...

BC

JanneJansson

08-05-2009, 04:55 PM

yes, working now :)

Guidofilippi

08-05-2009, 05:06 PM

Dan McCain

08-05-2009, 05:10 PM

Any news on Birger Mount support with this build?

Martin Weiss

08-05-2009, 05:23 PM

Why does the Red 'eat' the upgrade from the CF card? After the update the UPGRADE folder on the CF is empty.
My guess would be to prevent that upon installation of the new build you'd get asked again to install the build.
(But I would love to be able to preserve the user settings between each upgrade...)

Stuart English

08-05-2009, 05:29 PM

My guess would be to prevent that upon installation of the new build you'd get asked again to install the build.

That is correct.

But I would love to be able to preserve the user settings between each upgrade...

Then next time try this - save a USER PREF file to SD Card prior to doing the firmware upgrade... then read it back after the upgrade.

Mitch Gross

08-05-2009, 05:56 PM

Thank you very much for a new release build. At last the professional rental houses can play with the toys the beta users have had all the fun with.

Tai Wah Lim

08-05-2009, 06:02 PM

Thank you very much for a new release build. At last the professional rental houses can play with the toys the beta users have had all the fun with.

Mitch - we are a professional house too. But we use B20 ever since it came out. Anyway, thanks for giving us such a head start - haha http://reduser.net/forum/images/smilies/emote_happyhappy.gif - Lim

Shaun O'Connell

08-05-2009, 06:09 PM

From page 16 of the new operations guide: "The sequence of 12-bit RAW images received from the sensor is compressed using proprietary wavelet based REDCODE™ RAW compushion." The term appears again on page 112. What's "compushion"? My guess was "compassionate pixel fushion". ;)

Mitch Gross

08-05-2009, 06:12 PM

Mitch - we are a professional house too. But we use B20 ever since it came out. Anyway, thanks for giving us such a head start - haha http://reduser.net/forum/images/smilies/emote_happyhappy.gif - Lim

RED's own website warned against using Beta Builds for professional use. That means if anything ever went wrong you could have been open for a very expensive lawsuit. We at Abel could not take such a liability risk.

Stuart English

08-05-2009, 07:24 PM

What's "compushion"?

My guess was "compassionate pixel fushion". ;)

You have no idea just how close to the truth that is :coolgleamA:

Demian Hurst

08-05-2009, 08:37 PM

What's "compushion"? My guess was "compassionate pixel fushion". ;)

Man I thought I got all of those. Will be fixed and back up tomorrow AM. It should be COMPRESSION.

Raphael Varandas

08-05-2009, 10:24 PM

ok guys...let's try it.
downloading the update...
cheers

Robin Moran

08-05-2009, 10:50 PM

Upgraded and ready to roll :) Thanks guys

Tai Wah Lim

08-05-2009, 11:24 PM

RED's own website warned against using Beta Builds for professional use. That means if anything ever went wrong you could have been open for a very expensive lawsuit. We at Abel could not take such a liability risk.

Mitch, of course I know. Just pulling your leg. Lim

Cail Young

08-06-2009, 04:13 AM

Jim Hare... we have the opposite problem - 2 camera telemovie just finished prep, so they're locked in to 17 for 5 weeks!

However, we have a 1 week shoot on RED Primes prepping tomorrow... Build 20 here we come!

Brice Ansel

08-06-2009, 08:09 AM

As far as I remember, I never succeed rolling a playback with sound embended in the red drive. Just installed build 20.1.3 and finally the boring audio playback is gone. At least with mode 4K 2/1 at 24Fps (didn't try other set up yet). For me that build is worth the install, happy not having to send back the drive in London facility. Thank you to the red team for all that hard work. I'll have a toast of Super Tuscan tonight in honor of all of you.
Regards :beer:

JanneJansson

08-06-2009, 11:45 AM

New firmware 2 min before shoot.

Build the camera, download 20.1.3, flash camera, black calibrate, just in time DOP need camera, carry camera to jib -> shoot for 8h, No crash, no reboot, no problem at all. :emote_hippie:

http://sfe.se/O002_C054_08075S_00194.jpg

David Rasberry

08-06-2009, 11:55 AM

Dane Brehm

08-07-2009, 12:24 AM

I can't wait to use this because I'm getting REALLY TIRED of the Camera Rebooting after Playback with Build 17. Red don't fail me now.

Now if we could only have a build 20 for the V-lock battery mount;)

Carsten Kurz

08-07-2009, 04:26 AM

Now if we could only have a build 20 for the V-lock battery mount;)

How could you possibly miss it?

http://upload.wikimedia.org/wikipedia/commons/1/1c/Cling_gaffa_cloth_tape.jpg

- Carsten

Cüneyt Kaya

08-07-2009, 04:27 AM

Ho could you possibly miss it?

http://upload.wikimedia.org/wikipedia/commons/1/1c/Cling_gaffa_cloth_tape.jpg

- Carsten

is my connector security system against dust on the dead side of the red.

Steven Caesare

08-07-2009, 05:24 AM

You have no idea just how close to the truth that is :coolgleamA:

Now we need to know what "fushion" is.

Soft cushiony fusion reations?

-sc

Stephen Webb

08-07-2009, 05:30 AM

Now we need to know what "fushion" is.

Soft cushiony fusion reations?

And a reation is..?

Antony M

08-07-2009, 07:28 AM

Will Red be able to change the power-off button functionality, so that it requires confirmation of power down?

I have seen a few people ask for this now, and I hoped it would be in Build 20. But it isn't.

It is far too easy to accidentally press the black button :-(

Stuart English

08-07-2009, 07:48 AM

Will Red be able to change the power-off button functionality, so that it requires confirmation of power down?

We looked into that as a potential upgrade. Unfortunately it's not possible to implement via firmware.

Sidney L. Plaut

08-07-2009, 08:42 AM

damn with the power down button... done it several times... think every one has? - sound ready... camera... and camera got powered off- with DP swearing and cursing....

David Battistella

08-07-2009, 07:52 PM

damn with the power down button... done it several times... think every one has? - sound ready... camera... and camera got powered off- with DP swearing and cursing....

This is why I always use side record.

I pretend there is no record button on the back of the camera.

David

David Wilson

08-07-2009, 10:50 PM

Any news on Birger Mount support with this build?

We're anxious to move into Build 20 but would very much like to know if the Birger Mount lens data is working with this release.

David

Lauri Kettunen

08-07-2009, 11:34 PM

We're anxious to move into Build 20 but would very much like to know if the Birger Mount lens data is working with this release.

Yes it does. When you upgrade to build 20 toggle the S4i in the menus and wait a few seconds and the lens data will appear on the screen.

You can boot up the camera having the Birger power cable in the aux port with out any problems. At least in my case, haven't had any problems in powering up the camera. Notice that if there's a failure in the lens data, you won't get the lens data back without rebootiing. So, if you don't get the lens data after upgrading, switch the S4i option on and reboot while keeping the Birger power cable connected to the camera.

rotten

08-08-2009, 09:00 AM

I would like to test the camera after installing the new build.
Which kind of test I have to do in your advice?
thanx

David Wilson

08-08-2009, 10:04 AM

Yes it does. When you upgrade to build 20 toggle the S4i in the menus and wait a few seconds and the lens data will appear on the screen.

You can boot up the camera having the Birger power cable in the aux port with out any problems. At least in my case, haven't had any problems in powering up the camera. Notice that if there's a failure in the lens data, you won't get the lens data back without rebootiing. So, if you don't get the lens data after upgrading, switch the S4i option on and reboot while keeping the Birger power cable connected to the camera.

Thank you enormously Lauri. Excellent to hear this; I'll upgrade this morning.

David Wilson

08-08-2009, 11:23 AM

Upgraded to build 20 and the Birger lens data works perfectly. Thanks again Lauri. Think I'll go shoot something now.

JanneJansson

08-08-2009, 02:15 PM

We've been running 20.1.3 for 3 days now, and the only problem I have seen is "SATA error" during playback one time and during record one time. I changed the battery and restarted the camera and no more problems.

I have a small feature request:
To be able to route audio inputs to more them one audio track. Then you can have a hi gain on one channel and a low gain on the second channel as bakup.

..and I think Redalert is behaving wrong if you shoot using RAW view mode, and then make a adjustment in Redalert and then re-open same file, the adjustment is double applied.

jimhare

08-08-2009, 09:23 PM

Having great success with 20.1.3. Shot 5 cameras for 2 nights straight and only had a single issue with a single camera.

At the end of a 70 minute take (proxies definitely OFF) it just locked in POST for about 15 minutes, after which we had to cut the power to prepare for the next show.

We got everything except the last R3D, which is obviously corrupt, so it plays fine, just cuts off a few minutes early.

Is this more likely to be a drive issue or camera issue?

Everything else perfect so I'm extremely happy with the reliability.

Pawel Achtel

08-08-2009, 09:28 PM

The look, colours and image quality are georgious with the new build. Simply stunning. Yeah, one hickup with my camera on the shoot :incazzato: , but otherwise, as Jim said, smooth sailing and great footage.

jimhare

08-08-2009, 09:49 PM

Just looking at your camera from last night now Pawel, those Master Primes certainly sing! :yikes:

Only lost the last couple of minutes of encore, but we have it from four other angles, plus the night before so we are well and truly covered.

Curran Giddens

08-09-2009, 06:01 AM

At the end of a 70 minute take (proxies definitely OFF) it just locked in POST for about 15 minutes, after which we had to cut the power to prepare for the next show.

If you turn off the "Make QT Proxies" option, that issue won't ever happen. Also, you may be able to recover those last few minutes using RedUndead.

jimhare

08-09-2009, 06:34 AM

It was turned off. Post should have taken a second or two. We are sending the log file to Stuart to have a look at.

Curran Giddens

08-09-2009, 06:42 AM

uh oh. I hate that post bug. Hopefully Stuart will be able to squash it once and for all....

jimhare

08-09-2009, 02:10 PM

Me too. Luckily it only happened once. For the second show we intentionanally shot for an extra 10 minutes after the end, so if the post issue happened again, and we lost the final R3D, it would be well after the end of the show. Was fine though, didn't happen again.

Deanan

08-09-2009, 02:26 PM

Steven Caesare

08-09-2009, 03:09 PM

And a reation is..?

A softer reaction, of course.

-sc

jimhare

08-09-2009, 10:57 PM

Hey Deanan,

Would this have to be run on the Red Drive, or can I run it on the corrupted file I copied across? Original drive is now back with its owner and reformatted.

REDundead may be able to pull out the last missing R3D.

Drew Suppa

08-10-2009, 06:58 AM

I have downloaded the .dmg file for Build 20 from the RED site... but in case I need Build 17 still, where can I find that .dmg? There is a link on the Red site that says "Download" for Build 17, but nothing happens...

Deanan

08-10-2009, 11:12 AM

Hey Deanan,

Would this have to be run on the Red Drive, or can I run it on the corrupted file I copied across? Original drive is now back with its owner and reformatted.

It should be run on the original disk.

Raphael Varandas

08-10-2009, 11:31 AM

JanneJansson

08-10-2009, 11:43 AM

...and the post work got better, because the girls name is "Edit". :)

JanneJansson

08-10-2009, 11:49 AM

At the end of a 70 minute take (proxies definitely OFF) it just locked in POST for about 15 minutes, after which we had to cut the power to prepare for the next show.

We got everything except the last R3D, which is obviously corrupt, so it plays fine, just cuts off a few minutes early.

Is this more likely to be a drive issue or camera issue?

I also had this issue. I slowed this by turning proxies ON!!! The post process is longer, but no corrupt R3D.

Drew Suppa

08-10-2009, 02:10 PM

Hey all:

I've seen people on this board asking for image samples. I had a Build 17 and a Build 20 camera on set today and we tested both under identical conditions, both at 3200K and 5600K.

All our lighting was natural sunlight, HMI and daylight Kino's. The image quality was reduced so I could upload for free... if anyone wants to host the 4K .tiff files, I'd be happy to share them at full size.

These are all from the .R3Ds and viewed in REDSpace.

Build 17 - Daylight
http://imagesharing.com/storage/image.php?path=090810204302594.jpg

Build 20 - Daylight
http://imagesharing.com/storage/image.php?path=090810208272740.jpg

Build 17 - Tungsten with #85
http://imagesharing.com/storage/image.php?path=09081020921169.jpg

Build 20 - Tungsten with #85
http://imagesharing.com/storage/image.php?path=09081021024604.jpg

Drew Suppa

08-10-2009, 02:12 PM

On second thought, these seem to be big enough...

Craig Parkes

08-11-2009, 01:06 AM

Hi Drew - I think this is an example where in both cases the footage isn't under exposed enough to see much of a difference, the only area where the noise really shows through to me in the Build 17 Tungsten is in the deep recesses of the curtains in the background and even them i'm not entirely sure if that is not compression artifacting from the jpeg.

Anyone else see anything I don't that identifies the difference in build, given these conditions?

Rainer Fritz

08-11-2009, 01:27 AM

second question is if you rendered B17 footage with B17 conversion software and B20 footage with B20 conversion software, because the real magic happens in Redalert or Redline or Redcine.....

Drew Suppa

08-11-2009, 07:47 AM

These tests were all we had time for; Rainer, what "conversion software" do you speak of? These were .tiff files extracted from the .R3Ds in RedAlert! on-the-fly.

Rainer Fritz

08-11-2009, 11:42 AM

Yes if you convert for example footage shot on a camera with B17 running on it with RedAlert which is Version 20 you are applying the new color science. If you want to see the real difference between old and new, you need to convert with the old RedAlert or Redcine software. The new camera software B20 gives you the appropriate white balance in the monitoring and thats all, the new color science is applied in the conversion software at RedAlert, Redline, Redcine....
The camera captures the same signal as in B17, the magic happens in the software at debayering.
The real difference you can see in tungsten light, because the camera has its sweetspot at daylight. And there you can see a huge difference between old and new.....

got it ?

best,
rainer

Johnny Friday

08-18-2009, 02:28 PM

WoW!
very noticeable results underwater using the new build. Am i right or wrong in noticing the camera seems to now have a better "low light" capability? seems to show a better low light capability when shooting underwater. Next time i have my latest u/w footage out from build 20, i'll post a few jpgs.

In short, a VERY NOTICEABLE difference in shooting underwater with build 20.1.3