View Full Version : Build 20 Black R3D Files
Hallo Everyone
We were shooting with Build20, new Soundboard 4K 16:9 RC28 on 16GB CF Cards with 1 Chanel Audio (line in)
We had a playback on the Camera but if I open the QuickTemes i only hear the sound, but the image is black... same in RED Cine(20.0) or Red Alert... :confused:
Anyone an Idea?
I Hope you can halp me...
David Callahan
08-28-2009, 07:55 AM
Open the R3D in Red Alert and choose "Make Quicktime". I had that issue on build 18. I think the levels are getting corrupted in the QT proxies. I'll bet your R3D is just fine.
I already tried this... But its the same...
Black Picture but Sound ...
Hans-Georg Daun
08-28-2009, 08:14 AM
There may be issues with the in-camera settings.
If you post a screenshot of the left hand side of REDAlert (the settings area) with one of the clips loaded that might help in diagnosing the problem.
Cheers
Hans
Oh Man You were right...
The R,G and B settings were all ZERO
Setting to default i got the image... thank you!
The Camera is still shooting at the moment, but i will check the on Camera settings later this day.
Von Thomas
08-28-2009, 10:05 AM
You may want to reset all camera settings to default. Start from scratch, and that may cure your problem from the camera side.
Von
I checked the Camera settings...
The Operator had accadently set the "Master Gain" to zero...
This was why the Files were black...
But I think its some kind of a bug, that you dont see the changes on the Camera Monitor.
Even in REDSpace ore Rec709 View.
Stuart English
08-31-2009, 12:04 PM
Yes there is a known bug in Build 20 where the Master Gain setting isn't affecting the RGB monitor path.
But it is being captured as metadata. We know about this and will fix a.s.a.p.
jawafilms
12-03-2009, 12:50 PM
Yes there is a known bug in Build 20 where the Master Gain setting isn't affecting the RGB monitor path.
But it is being captured as metadata. We know about this and will fix a.s.a.p.
This is the same problem we have faced and it was really embarrasing in front of client when every thing went smoothly on the shoot and when it goes to
edit every thing was black
Thanks to other red owner and friend Sandeep Dey he helped us out
The red community rocks.. Thanks now every thing is under control
but had to spend more time on post to work out the same feel what cinematographer wanted and was seeing on the monitor
Greg Huson
08-03-2011, 11:01 PM
I've just un-archived some media for a filmmaker.
All QT Proxies appear black- probably shot on the above mentioned build. In RCX, Resolve, or Media Composer, I can just change the source settings so that RGB isn't 0 0 0, and the image is excellent. It used to be that you'd 'make QTs' using RedAlert. How can the client make the proxy QTs visible without 'RedAlert?'
There doesn't appear to be an .rsx file- I know that's gone away, but haven't had to mess with proxies recently, so haven't paid attention to that part of the new workflow.
For grins, I pulled up the last build of redalert, and was able to remake one set of QTs... but is there a better way? TIA
Deanan
08-03-2011, 11:07 PM
I've just un-archived some media for a filmmaker.
All QT Proxies appear black- probably shot on the above mentioned build. In RCX, Resolve, or Media Composer, I can just change the source settings so that RGB isn't 0 0 0, and the image is excellent. It used to be that you'd 'make QTs' using RedAlert. How can the client make the proxy QTs visible without 'RedAlert?'
There doesn't appear to be an .rsx file- I know that's gone away, but haven't had to mess with proxies recently, so haven't paid attention to that part of the new workflow.
For grins, I pulled up the last build of redalert, and was able to remake one set of QTs... but is there a better way? TIA
You should be able to remake the QTs in RCX also.
Sounds like you may have to reset the metadata to defaults first.
Greg Huson
08-03-2011, 11:29 PM
Found it - didn't occur to me that that was a possible option for export presets. Thanks Deanan!
gh