So 1-50, who had the guts to open their red and what did you find?

[Michael Hastings]

So 1-50, who had the guts to open their red and what did you find?

[Ken Corben]

I was surprised - it was a red hamster on a red wheel smoking a stogie - guess he learned that from his master.

[Erik Bien]

LOL

Hope you put a fresh bi-metal blade in the sawzall, sharkguy ... hate to see you void your warranty!

[John V]

I saw a bit of tape and glue. Also saw a small odd looking thing...can't be sure but I think it was some kind of chewing gum...cant be sure though.

[Rick Morro]

:gun: I saw the future.

[JD Holloway]

I got number #27 in the mail and TIG welded a home made "pro"-35 adapter to the front and a 35 pound Beta SP deck to the back!

Now it says SONY!

SCHWEEEET!

[Greg Voevodsky]

I saw magic pixely dust...

Actually it was the in the Ark of the Covenant from Indiana Jones... souls of lost angry Sony digital filmmakers lusting after the perfect pixelly dust of RED.

Thank God, George Lucas can still "REDreame" himself with new Star Wars films shot in RED.... Let us hope... or Do or Do not... (NO COMMENT)

[tj williams]

The electronics look the same as the Canon Digital SLR
except for the output wire.

[Jochen Schmidt-Hambrock]

A biohazard warning, a radioactivity sticker and a sign saying "Beware of the leopard".
I guess Jim doesnt want us to open it.

Jochen

[Billy Summers]

Two steamy Paul Bunyon sized breasts shimering with eyes of fire that said "Who are you and what do you want to do?!"
They proceeded to squirt red acid in my eyes and told me to to light the scene using the force...like "Tommy Boy"

it was...different

[Jimmy Shen]

Joking aside
Dirt or dust near on on the sensor is a huge deal with an electronic camera. We will not be aiming to open our camera up.
camera #22.

[Jonathan L. Bowen]

I saw magic pixely dust...

Actually it was the in the Ark of the Covenant from Indiana Jones... souls of lost angry Sony digital filmmakers lusting after the perfect pixelly dust of RED.

Thank God, George Lucas can still "REDreame" himself with new Star Wars films shot in RED.... Let us hope... or Do or Do not... (NO COMMENT)

I don't think Lucas nor many of his fans think he has any redeeming to do, but perhaps the popular media still thinks so. I think his bank account also doesn't think so. Three of the most popular movies of the last decade have done a lot to that ;)

I would love to see Lucas use the RED on the upcoming Star Wars live-action TV series, though, I mean if they are going digital as I'm 99% positive they will, it makes perfect sense. Using the F900 and F950 made great sense in the past, those were great cameras for the time and served him well, but now you have the RED and it'd be fun to see what they could do with it on TV.

[Michael Hastings]

I was surprised - it was a red hamster on a red wheel smoking a stogie - guess he learned that from his master.

builtin smoke effects - nice.

[Mark L. Pederson]

So 1-50, who had the guts to open their red and what did you find?
I think you are saying ... who has the guts to void their warranty!!

[Jimmy Shen]

"Will it blend (http://www.willitblend.com/)", I wonder.:biggrin:

[Michael Hastings]

I think you are saying ... who has the guts to void their warranty!!

My initial post was oriented toward the lighthearted "what's inside" curiousity that I have, but you bring up an important point.

Voiding the warranty by opening the camera? Is that serious?

This is supposedly a professional digital motion picture camera. When I buy a PDMPC from Sony, Panasonic, Ikegami, Philips, JVC, I not only get a camera that can be easily opened for adjustment, repair, etc. - I get, or have readily available, a service manual with complete schematics, mechanical drawings, complete parts lists to the most basic level, etc. so that the local broadcast technicians that we have worked with for years can make repairs without having to return it to the factory. This is one of the things that distinquishes a true professional/broadcast camera from the prosumer models.

I don't expect RED to have complete service manuals available immediately since we recognize that they are a startup company and all of us are cutting them some slack regarding a number of customer service issues. As a manufacturer myself, I know that that keeping websites, brochures, manuals, technical support, etc. up to date is often harder than engineering and producing the product. (Another post spoke about an early camera owner calling up to get some support and Jim Jannard himself provided it, so obviously they are trying to do the right thing there.)

But I would be very disturbed to hear that field service manuals/support won't be implemented within the next six months or so and/or that they are treating this as a closed box like some consumer oriented product. Maybe I should start another thread to address the issue?

[Evan Owen]

I think you are saying ... who has the guts to void their warranty!!

So there is a warranty then?

[Champe Barton]

Hi Mike - for once I caught you in near real time. I agree with much of what you said but I think Red is in a somewhat different position. As you know all the broadcast manufacturers started out and continue to sell mostly to TV stations and networks. Every station has an engineering department of their own so it made sense to supply them with the necessary manuals to keep things up and running. With more and more independant owner/operators in the market I think manufacturers may be getting away from this practice. My F900 was the first of my cameras not to come with service manuals. The film community also is not used to using engineers to maintain their equipment. Also, Red is more of a computer than a hardware box like more traditional video cameras. I know of no one in our area I would trust to diagnose a problem, hardware or software, with Red. And from their point of view, I'm sure they would rather get a camera in one piece and diagnose the problem themselves
than receive a cardboard box full of parts and pieces to put back together. (One person we both know in our area has done this on more than one occasion).
I know you are in an unusual position since you are also a manufacturer but what kind of repairs do you think most people could make without parts and software? By the time you find someone willing to look at it, then get it to him, then he diagnoses the problem and gets the parts/software and attempts to fix it, I think I could ship it to Red and have it back and be confident it would work. What was that saying about curiosity killing the cat?
Sorry Mike but you caught me after my third cup of coffee. Hey, lets just make sure we have good insurance and I'll back you up, you back me up.

Champe

[Kyle Mallory]

On Red-Friday, I managed to shoot this picture at the factory... Hopefully this will answer your questions.

http://www.reduser.net/forum/uploaded/807_1189612555.jpg

[Michael Morlan]

Nice! Be careful you don't exceed 88 miles per hour on a car-mount or you could find yourself in the next century.

[Unwounded]

I knew there had to be a flux capacitor in there somewhere :)

[Álex Montoya]

I knew it! A Flux Capacitor!

[Joel Kaye]

I knew it! A Flux Hamster!

http://www.bigsmile.com/uploads/red_hamster.jpg

[Zakaree Sandberg]

risky biz.. warrenty voids arent fun

[chuck colburn]

On Red-Friday, I managed to shoot this picture at the factory... Hopefully this will answer your questions.

http://www.reduser.net/forum/uploaded/807_1189612555.jpg

Gotta love point to point wiring on a phenolic board. They charge extra for that on guitar amps. lol

[Kyle Mallory]

Gotta love point to point wiring on a phenolic board. They charge extra for that on guitar amps. lol

As it was explained to me, this is the codec board that the processed frames get sent through before they are pushed off to the media (CF) module. Apparently the component on the right does some super heavy processing that is only possible through a temporal shift of the pixel bits. The guy at the factory explains that by passing the Mysterium image data through the "Temporal Phase Array" (TPA), they can do 10 years of image processing in a matter of microseconds. The resemblance to the Flux Capacitor was a design decision. Jim felt is was only appropriate to pay homage to "Back To The Future" since, after all, the camera was designed for filmmakers. Ain't that right, Jim? :sarcasm:

[Michael Hastings]

Champe:

Interesting about the F900 (but are the manuals available for purchase?)
Your points are well taken, too - and I won't really complain either way.
And the truth is... I just wanna see inside!:innocent:

But you've got to admit it inspired some pretty cool rerenderings. Great job guys.

Bottom line, the ability to back each other up is going to make a bigger difference and a better solution for us. Champe: Check your pm re: Friday



Hi Mike - for once I caught you in near real time. I agree with much of what you said but I think Red is in a somewhat different position. As you know all the broadcast manufacturers started out and continue to sell mostly to TV stations and networks. Every station has an engineering department of their own so it made sense to supply them with the necessary manuals to keep things up and running. With more and more independant owner/operators in the market I think manufacturers may be getting away from this practice. My F900 was the first of my cameras not to come with service manuals. The film community also is not used to using engineers to maintain their equipment. Also, Red is more of a computer than a hardware box like more traditional video cameras. I know of no one in our area I would trust to diagnose a problem, hardware or software, with Red. And from their point of view, I'm sure they would rather get a camera in one piece and diagnose the problem themselves
than receive a cardboard box full of parts and pieces to put back together. (One person we both know in our area has done this on more than one occasion).
I know you are in an unusual position since you are also a manufacturer but what kind of repairs do you think most people could make without parts and software? By the time you find someone willing to look at it, then get it to him, then he diagnoses the problem and gets the parts/software and attempts to fix it, I think I could ship it to Red and have it back and be confident it would work. What was that saying about curiosity killing the cat?
Sorry Mike but you caught me after my third cup of coffee. Hey, lets just make sure we have good insurance and I'll back you up, you back me up.

Champe

[Matthew Verkler]

I don't have mine yet so I don't know what's inside. But I keep on seeing a competing manufacturer's rep floating in my hallway, and all he says is "Redrum, Redrum".

I tried to make some jokes, but apparently he has no sense of humor.