Red Rocket No Longer Accelerated

[Carl_E]

I have a red rocket card we have rented from our DP to do transcodes. This is the second time we've rented it. The first time I was getting about 1.5:1 performance out of it going to ProRes QT. This time it is telling me it is going to take an hour and 5 minutes to do a 40sec clip. This doesn't seem nearly as good.

The card is in the same machine, same software, same pci slot (2) as before. Hell, the footage is even from the same camera. The tower sees the card, the little rocket is lit up in RedCineX (v258) and Use Rocket is checked.

Any thoughts?

[Carl_E]

Also I have a log full of these if this helps anyone:

RR Callback - Decode Failed - Frame: 1 Item: 0x1F04CC40 Mode: 'DRCR' CustomSize: 1920x1080 PixelType: 0x52423649 ImageBuffer:0x34844600 bufferSize: 0x00BDD800 RowBytes: 11520 RocketStatus: 4 DecodeError: 786467

[roryhinds]

have you tried downgrading the firmware and driver and running RocketCineX

[Carl_E]

I'm trying to avoid screwing with the firmware since it's not my card. Seems rude you know?

[Deanan]

Please email the logs to redcinex@red.com
Thanks.

[sander kamp]

I find that sometimes it helps to completely shut off the computer, leave it a minute and start it up again.