Anthony Foy
09-20-2010, 01:59 PM
Our camera seems to be getting a little worse we are seeing black streaks in them Vertical
Jordi Figueras
09-20-2010, 02:55 PM
Hi, Anthony.
Do you have an image of that? Anyway, from what you say, it sounds like you need to do a new Black Shading calibration. That solved the problem for me in the great majority of cases.
Just be sure to do it when the camera gets to the working heat (don't do it when you turn on the camera, wait between 20 and 45 minutes or when you feel the body is hot) and be sure no light can get through to the sensor. Some things we do is: set the lens to the highest stop, 22; put the lens cap on; and, just to be sure, cover the lens with some piece of black cloth). If after that you still see the same, try contacting RED.
By the way. Are you talking about the M sensor or the M-X sensor? Which build are you on?
Hope this helps!
Anthony Foy
09-23-2010, 08:12 AM
Thank you for the reply, I will try that after 45 minutes we didnt wait that long before. Thanks for the blackout tips we were already following that.
Build 21 M chip cannot get the new build to upload.
Thanks
Anthony