Storm freeze after reconecting R3D [Archive]

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Vincent Follézou

12-10-2010, 12:04 AM

I use a basic workflow with Storm_1.0v1b2

1- Import R3D in Storm
2- Offline with Storm with a xml for FCP
3- Edit in FCP
4- Reconnection with R3D in Storm.

Storm import my xml from FCP but when a want to play the new timeline I have no image playing in the editing window and storm freeze.

My config

Mac Pro 2008
14 go ram
OS X 10.5.6
R3D on a 4drive Raid 0

Dan A

12-15-2010, 12:00 PM

Hi Vincent, apologies for the delay. We will look into this first thing tomorrow.

thanks,
Dan

Bruce Malm

12-15-2010, 09:05 PM

I am having the exact same issue

Vincent Follézou

12-23-2010, 04:15 PM

i still having the same problem with the beta4

Marcus Struzina

01-05-2011, 02:02 AM

Exact same problem here , any word on clues?

Gunleik Groven

01-05-2011, 02:04 AM

Me3...

Dan A

01-05-2011, 02:34 AM

Hi all, we haven't been able to repro this yet. How much data are you reconnecting and is your material on external drives?

thanks,
Dan

Gunleik Groven

01-05-2011, 02:56 AM

Have sent the auto-generated reports, but in my case:

10 minute shortfilm on external FW 800 disk

project allready conformed ro QT proxies (M) shot at 4k 2:1.

Edit:
SnowLeopard dual 2,8 2008 macpro

David M. Geary

01-05-2011, 08:08 AM

Same issue here - I've broken things up into 8 minute segments and I am using an internal raid. Freezes when I re-connect media.

Gunleik Groven

01-05-2011, 08:32 AM

Edit

I hope the basic in/out and conform tasks will get fixed to the next beta-release.
really looking foreward to use Storm to something usefull...

Cheers!

Gunleik

roryhinds

01-05-2011, 10:47 AM

I'm having the same issue with Beta4
Imported XML and reconnect the media which is on external eSATA drives and it crashes Storm.

Really hope this can be fixed soon.

Vincent Follézou

01-05-2011, 09:49 PM

Hi all, we haven't been able to repro this yet. How much data are you reconnecting and is your material on external drives?

thanks,
Dan

I try to reconnect 5 clip of few second. All my footage are on internal 4 drive Raid 0

I have post a screencast of the problem here : http://www.youtube.com/watch?v=7XTuQBcFNLQ

I have try to do the same thing with another set of R3D footage and it's now working when i do the reconnect, BUT at the end of each clip i have some black frame on the editing mode.

Edit : The black frame go back after a restart of Storm

roryhinds

01-08-2011, 10:49 AM

I have posted to the dedicated mailing list but all seems quite on that front.

Any change we can get an update on getting the relinking feature working so we can start conforming projects and get working with Storm?

Or is there another way of doing a conform in Storm that I've missed?

Gunleik Groven

01-08-2011, 10:50 AM

Not that I know of...

Thus I haven't really been able to check Storm for anyreal work yet.

roryhinds

01-08-2011, 10:58 AM

yeah I'm in the same boat as you Gunleik, without this major function I can't do any work with it.

Hopefully we hear something about it soon.

roryhinds

01-08-2011, 10:58 AM

does a previous beta work?

roryhinds

01-08-2011, 01:21 PM

beta2 does the same thing.
Storm crashes :-(

Dan A

01-10-2011, 03:43 AM

I try to reconnect 5 clip of few second. All my footage are on internal 4 drive Raid 0

I have post a screencast of the problem here : http://www.youtube.com/watch?v=7XTuQBcFNLQ

I have try to do the same thing with another set of R3D footage and it's now working when i do the reconnect, BUT at the end of each clip i have some black frame on the editing mode.

Edit : The black frame go back after a restart of Storm

Hi Vincent, thank you very much for the youtube clip. I think the issue starts early on and I'm concerned that the media was offline going to FCP even though you generated the proxies. I think this is where it starts to go wrong and probaly has something to do with re-linking in FCP.

That said, it also also appears to give a framerate error/warning when going into FCP. I can't read it as it's a bit small on the screen. Can you send us a screen grab of that and also the XML that you used in the video? I can then get one of our guys here to check the XML for anomalies.

Also is there audio on the youtube clip? I couldn't hear any but wasn't sure if it was my machine.

Finally, I also saw in the video that you tried dragging some clips to the Timeline and it wouldn't allow the drop. This is because the Timeline won't accept mixed framerates. :smile5:

I'll watch the video a few more times for clues.

many thanks,
Dan

Dan A

01-10-2011, 03:45 AM

beta2 does the same thing.
Storm crashes :-(

Hi Rory, As a test, can you try with a single clip? I'd be interested to see if a round trip works with the amount of variables reduced.

thanks,
Dan

Gunleik Groven

01-10-2011, 03:54 AM

I tried single clip.

Didn't work here...

Dan A

01-10-2011, 04:49 AM

I tried single clip.

Didn't work here...

This is bizarre! Hopefully we can get to the bottom of this soon!

When you went into final cut was the media offline?
Did the clip have in and out points set when added to the timeline? i.e. trimmed
What language is your Mac set to?

thanks,
Dan

Gunleik Groven

01-10-2011, 04:53 AM

Mac set to English.

In and outpoints and playback fine in fcp.

It is a 10 minutes finnished edit in fcp.

Export xml

Xml imports into storm, but without images.

Reconnect (all or single) = boom

Dan A

01-10-2011, 05:16 AM

That said, it also also appears to give a framerate error/warning when going into FCP. I can't read it as it's a bit small on the screen. Can you send us a screen grab of that and also the XML that you used in the video? I can then get one of our guys here to check the XML for anomalies.

Scratch that regarding the screengrab, I can see it in 720p. The XML would still be very useful though.

thanks,
Dan

Vincent Follézou

01-10-2011, 05:36 AM

Hi Vincent, thank you very much for the youtube clip. I think the issue starts early on and I'm concerned that the media was offline going to FCP even though you generated the proxies. I think this is where it starts to go wrong and probaly has something to do with re-linking in FCP.

That said, it also also appears to give a framerate error/warning when going into FCP. I can't read it as it's a bit small on the screen. Can you send us a screen grab of that and also the XML that you used in the video? I can then get one of our guys here to check the XML for anomalies.

Also is there audio on the youtube clip? I couldn't hear any but wasn't sure if it was my machine.

Finally, I also saw in the video that you tried dragging some clips to the Timeline and it wouldn't allow the drop. This is because the Timeline won't accept mixed framerates. :smile5:

I'll watch the video a few more times for clues.

many thanks,
Dan

I send you the element tomorow, i try with another REd footage and it work perfectly but i still having error when i open my xml for the first time with FCP.

Dan A

01-10-2011, 06:08 AM

Okay, thanks guys. The black clips and the offsets being incorrect should be resolved in the next beta drop.
The issue of the media being offline going into FCP was caused by having the material on an external drive. This should also be resolved in the next beta.

I'm still trying to repro the hang but hopefully with the above fixes it'll go away.

thanks,
Dan

roryhinds

01-10-2011, 10:56 AM

Hi Dan
Great to know you guys are on it.

Do you have a date for the next beta? Would really like to use storm but with this bug is a no go right now.

Cheers
Rory

Dan A

01-11-2011, 03:08 AM

Hi Dan
Great to know you guys are on it.

Do you have a date for the next beta? Would really like to use storm but with this bug is a no go right now.

Cheers
Rory

Hi Rory, are we trying to hoover up a couple of last issues before the next beta drop. Hopefully it should be in the next day or two. :smile5:

thanks,
Dan

roryhinds

01-11-2011, 08:44 AM

Thanks for letting us know Dan.
I'm looking forward to conforming from XML and finally having a working tool, which has been RED's greatest short coming.

JustinGD

01-14-2011, 10:37 AM

Has there been any progress with this problem? I am experiencing the same thing.

Gunleik Groven

01-14-2011, 10:45 AM

Will try it again on the new betarelease. Have short. Need to conform...

roryhinds

01-15-2011, 07:39 AM

It's still broken

roryhinds

01-19-2011, 02:31 PM

anyone got this working in Beta7 ?
its still broken for me

Gunleik Groven

01-19-2011, 02:43 PM

Rory, maybe we should compare setups as we seem to share problems...

G

roryhinds

01-20-2011, 10:34 AM

Hi Gunleik, apparently Storm only works with 1 Track at the moment, I just tried importing a 1 video track XML and it works in Beta7.

Dan A

01-20-2011, 10:57 AM

That is correct. However, I'm still keen to repro Gunleik's crash when he reconnects his Media.

thanks,
Dan

Gunleik Groven

01-20-2011, 11:09 AM

LOL sry, Dan.

Working somewhere else, on Leopard today.
Not the right place for 64 bit testing...

Back on Snow Leopard over the weekend.
Will test b7 then, and try

(Hadn't commented to this in public usually...)

roryhinds

01-20-2011, 02:06 PM

Vincent Follézou

01-20-2011, 11:10 PM

I try the beta 6 and 7 and it working perfectly now. My configuration have not change, the only change is i have more free space on my intern RAID 0. The xml genrate by Storm open now perfectly in FCP without errors.

I have make a test with 2 hours of 2K ProRes proxy generate with final cut long time ago and the reconformation by Storm work perfectly.

Dan A

01-21-2011, 03:59 AM

Dan A

01-21-2011, 04:36 AM

so they are separate issues then?

I first had the crash on reconnect, then with another beta XML would not import at all, then they needed to be 1 video track only. Now I'm able to import a 1 track XML and reconnect the media with no issues, apart from it only being 1 track so my devolves on the 2nd layer don't come across.

Hi Rory, yep separate issues. :smile5:

I think the acid test would be to get an XML that reconnects correctly in b7 and re-try it in b4 so that we can satisfy ourselves that the crash has gone.

I try the beta 6 and 7 and it working perfectly now. My configuration have not change, the only change is i have more free space on my intern RAID 0. The xml genrate by Storm open now perfectly in FCP without errors.

I have make a test with 2 hours of 2K ProRes proxy generate with final cut long time ago and the reconformation by Storm work perfectly.

That is great news! :smile5: We did have another issue were Storm would crash if the disk fills up. I'll check the status on that. So to summarise:

a. Multi track will be supported fully in b8

b. The reconnect crash might have gone away in b7 (unless Gunleik can repro it).

c. Storm can fail if the disk fills up (I'll check the status on this).

Thanks guys! :smile5: