Must cancel. How do I do this?

[razerfish]

I made my reservation on the last possible day, last possible minute last year. Didn't even think I got in since I didn't get an email or anything with a reservation number. But my credit card was charged $1000, so I must have made the deadline.

Now I have to cancel, but how does one do so? Show the credit card receipt? I don't know my Red reservation number, wasn't contacted with one. I do get emails every once in awhile announcing something important, but that's about it.

So what's the protocol? I have emailed the company, but would like to hear from anyone that's had to cancel, just how they did it and how long it took to get the deposit back.

Thanks,
Greg

[Rick Darge]

Don't cancel dude, you're going to regret it..

[Andrew Benz]

Greg, I am sorry that you have to cancel. Call Kelly @ 1.949.206.7900. If you do so right @ 9:00 am P.S.T you have a great chance to get her right away. She will take care of you.

Once again, sorry to hear that you are opting out, I would hate to be in that position.

Goodluck Greg.

[razerfish]

Thanks. Can't help cancelling. Other things have come up that prevent me from having enough $ to make a complete purchase. Will have to consider renting, I guess.

[Blaine Golden]

Really sorry to hear it. :(

[Tom Lowe]

Dude, are you nuts, wait a while and put it up on ebay. hell, PM me and maybe i'll take it off your hands ;)

[damonbots]

I highly suggest you take some time and think it through before making any hasty decisions. Life throws us curve balls all the time and that's when I usually make snap decisions that I almost always regret. You can cancel up until delivery, so perhaps your financial situation might change? I have a small business and my finances fluctuate day to day. In fact, you RED guys take food stamps or Diners club?
Perhaps you have a friend or two that might want to invest with you? These cameras are going to be in BIG demand when they come out and extremely valuable. A prybar won't separate me from my camera, but hey... I've seen some pretty mean bidding wars on Ebay.

[Jeff Kilgroe]

Too bad reservations aren't transferable... I would like to have yours.

If you can find a way to swing it, I would buy this camera. Not that I'm trying to advocate such a thing, but you could buy the camera and flip it overnight for a small profit I think, especially if your # is under 1000. I would definitely start by contacting RED and getting your reservation # ironed out and get your Ti-R. Obviously, you'll have to send the R back to get your deposit back... Or you could just not follow through with the purchase and probably sell your R to some collector for more than the reservation fee.

Of course, we can't really know your situation and if you cancel now that's up to you. But if you just think it might be possible to hang in there for a while longer, then do...

Oh... And if anyone from RED is reading, if he does cancel, could I have his Ti R?

[donatello b]

"if he does cancel, could I have his Ti R?"

only REDs reserved before Nov 1 -2006 receive "R"s ...

[Jeff Kilgroe]

And he said he made is reservation last year... Meaning he's in the group that gets the R's. :)

[REDHKSC]

We will We will ROCK Him............. will he be a Campion my friend ?

Stewart

[razerfish]

So far I've called and emailed and haven't gotten a response back. Not very encouraging.

[CVB]

Razer... I'd bet your the first to cancel... it might be a matter of Red working our the bugs in their refund system. I'm certain they will get this squared away for you soon.

[Jeff Kilgroe]

Razer... I'd bet your the first to cancel... it might be a matter of Red working our the bugs in their refund system. I'm certain they will get this squared away for you soon.

Or since he was never issued a # and contract, perhaps they need to track down his payment and information. I also think things are a bit busy at RED lately.

[Jannard]

We'll take care of you on Monday. Kelly is on the East Coast but will be back Monday morning.

Jim

[Jarred Land]

ill get joanne to take care of you today man.. give me a bit.

[Tom Lowe]

Seriously, let's put that res # up for bid. :)

What number does he have?

[Don Woods]

I'll bid under #100 I got $18,000 Right now for the reservation

[Brook Willard]

Non-transferrable, guys. :)

[Don Woods]

I know but It would be cool to put it up to see how much it would go for. Give the extra to charity or something.

[Brainstorm]

Why is that somebody is always out to make an extra buck as soon as a potential opportunity arrives?

If Jim and the team at RED had this attitude, everybody would pay more for their camera and there wouldn't be any "extras" fro those lucky enough to have got in with a reservation.

Those of us that missed out would just like the opportunity to get a reservation, and not at an extortionate "auctioned off" price!

[Mark B.]

Why is that somebody is always out to make an extra buck as soon as a potential opportunity arrives?

If Jim and the team at RED had this attitude, everybody would pay more for their camera and there wouldn't be any "extras" fro those lucky enough to have got in with a reservation.

Those of us that missed out would just like the opportunity to get a reservation, and not at an extortionate "auctioned off" price!

People are out to make a buck because a lot of those people are poor, and they understand that money buys food and shelter and happiness.

What are you talking about in regards to missed opportunities? They opened up reservations a second time... did you miss it both times?

[Brainstorm]

Lowkus.... poor people who do not have food and shelter do not spend $17500 on 4k cameras and then thousands more on the extras they need to use them! It's excessive financial opportunism that I'm disappointed by.

And yes I did miss the reservations both times. I was away working overseas on when the first reservations were opened and didn't know about the second "4-day-only" opportunity until three days after it had closed.

Silly me.

[Mark B.]

Lowkus.... poor people who do not have food and shelter do not spend $17500 on 4k cameras and then thousands more on the extras they need to use them! It's excessive financial opportunism that I'm disappointed by.

And yes I did miss the reservations both times. I was away working overseas on when the first reservations were opened and didn't know about the second "4-day-only" opportunity until three days after it had closed.

Silly me.

I'm not saying those poor people are currently without food and shelter, I'm saying that they have an understanding that they WILL be without food and shelter unless they make some money. So they put the camera on credit cards and borrow money from people and generally stretch their credit beyond what's even close to comfortable. Or in this case, they borrow money to cover the reservation. Later on, they'll try to make back a little profit by utilizing what they bought, or by selling their high-demand camera for more than what they paid. That profit, it's not excessive, it's just the market moving according to demand. Now, if you were left without feasible alternatives, then things might get excessive (think gas prices and medical bills). But this camera will eventually go on sale to the general public within a year or so, and therefore an alternative exists and you aren't obligated to pay super-high prices.

[Michael "Dorkman" Scott]

Why is that somebody is always out to make an extra buck as soon as a potential opportunity arrives?
That's the essence of capitalism. How can that possibly surprise you?

Although I suppose if any camera lent itself towards a communist attitude, it would be fitting if it were RED. :p

[Gavin Greenwalt]

Non-transferrable, guys. :)

No but you can *Sell* your Red camera.

"Will deliver when I receive it."

Then just ask for a $17.5 deposit.

[Brainstorm]

That's the essence of capitalism. How can that possibly surprise you?

Although I suppose if any camera lent itself towards a communist attitude, it would be fitting if it were RED. :p

Hi Scott,

I'm not at all surprised. As I said earlier in this post, I'm disappointed. I'm here as a film maker who dreams of making his "dream cinema documentary" with an affordable camera that shoots amazing pictures, not to watch as the bidder with the most bucks snaps up the camera I desperately long to obtain!

Big bucks alone do not make great films. Hollywood is evidence of that!

I'm empathizing with the guy from Slovakia, or South Africa, (or any number of other places) who are on this board and dream about shooting their films on RED but – like me – missed out on a reservation. They would relate to my feelings, I think!

I don't want to sound like and idealistic troll, but the whole world is already up for sale. If we were all motivated by capitalism first, then somebody could have just bought the entire first bunch of reservations then auctioned them off one at a time to the highest bidder.... then charged more if you want the Titanium "R" thrown in. Would that have been a good idea?

I'm not here for capitalism, but only to find a way to express ideas through film in the most creative and artistic way I can afford!

There's nothing 'Communist' about that!

[Chris Forbes]

I'm sorry if we offend your artistic nature.
Can I recomend one of these for getting off your horse.

http://www.hechinger.com/assets/images/product/little-giant-ladder-10102LGSW.jpg

[Brainstorm]

I'm sorry if we offend your artistic nature.
Can I recomend one of these for getting off your horse.

http://www.hechinger.com/assets/images/product/little-giant-ladder-10102LGSW.jpg

Thanks for reminding me about the right to free speech and expressing my opinion Chris. Maybe I'll make a make a documentary about the wonders of ladders in the modern world.

[Chris Forbes]

Thanks for reminding me about the right to free speech and expressing my opinion Chris. Maybe I'll make a make a documentary about the wonders of ladders in the modern world.

You would definitely have a birds eye perspective on it from up there.

There are two sides to every issue.

If the red camera delivers on it's promises and becomes a contender in the world that I work in . . . I put in a reservation sometime in August or September waiting for the new gadget smell to wear off and the realities of the workflow to work themselves out. I will be waiting until this time next year to get my camera. Without a few people who are willing to take delivery and then turn around and sell their camera I will be out of the loop for much longer.

If the red camera turns out to be unable to deliver on it's promises then I have lost nothing.

Capitalism works because both sides win. The buyer and the seller are both willing participants. Someone else takes the risk and I reward him/her for it.

[Ken Corben]

Don't cancel - you'll regret it forever.

[Tom Lowe]

Just curious. Is the "non-transferable" rule an attempt to prevent exactly this -- profiteering on eBay or whatever, like we saw in the early days of the PS3?

[Michael Schrengohst]

I am sure more than a few "owners" will try to do this...
Once they have RED in hand we will see some
trying to $$$$ in.

[Jarred Land]

Thanks for reminding me about the right to free speech and expressing my opinion Chris.

Brainstorm, relax.

Your "Free Speech" is actually being paid for out of my very pocket... on a website I spent alot of time and money building, for the positive discussion surrounding Red.

If you troll and start insulting my members, your "free speech" wont be heard for very long.

now play nice.

[david farland]

Jarred,
Everybody is continually gratefully about the site you've created here. Thank you ain't enough for what your doing here.

I only assume you know more history/read more into what brainstorm said, but I didn't.

DF

[Brainstorm]

Jarred,
Everybody is continually gratefully about the site you've created here. Thank you ain't enough for what your doing here.

I only assume you know more history/read more into what brainstorm said, but I didn't.

DF

Jarred, like David (quoted above) I greatly appreciate your site.

Like David, I also don't understand why you're offended by my comment? I wasn't "trolling". I was just responding to being told to get of my "artistic high horse". Isn't that reasonable?

[Mark B.]

Capitalism works because both sides win. The buyer and the seller are both willing participants. Someone else takes the risk and I reward him/her for it.

I'd like to add that capitalism doesn't work unless there is a decent distribution of wealth. People who have the most money need to spread it around to poor people or populations start bubbling with disfunction. Ask some of the poor Russians how capitalism is working for them and you'll see why it doesn't always work right. Now capitalism with maximum caps on how much any one person could own... that would work great!

I should run for dictator... errr, I mean... president.

[Brainstorm]

I'd like to add that capitalism doesn't work unless there is a decent distribution of wealth. People who have the most money need to spread it around to poor people or populations start bubbling with disfunction. Ask some of the poor Russians how capitalism is working for them and you'll see why it doesn't always work right. Now capitalism with maximum caps on how much any one person could own... that would work great!

I should run for dictator... errr, I mean... president.



Yay for Lowkus!

[wshultz]

I hate it when people talk about putting caps on all that money I'm going to make some day.

[Brian Ferguson]

I'd like to add that capitalism doesn't work unless there is a decent distribution of wealth. People who have the most money need to spread it around to poor people or populations start bubbling with disfunction. Ask some of the poor Russians how capitalism is working for them and you'll see why it doesn't always work right. Now capitalism with maximum caps on how much any one person could own... that would work great!

I should run for dictator... errr, I mean... president.

Or conversely ask how well capitalism is working for RED China.
I have been there, they are kicking butt...

[david farland]

Greed is good....well yeah,
keeps us motivated but sometimes money is just a way of keeping count.....
....at how good/successful you are at something.

Now I suspect (obvious!!) Jim is above a lot of that.
He's got there, he's good at what he does, he's making this camera for lord knows what reasons..all the good ones I bet.
but hey....he ain't being greedy with his camera, so why should we!!!
DF

[Brainstorm]

Or conversely ask how well capitalism is working for RED China.
I have been there, they are kicking butt...

Jarred, I just want you and everybody else to know that I had no intention of starting a political conversation on this board.

The original comment that I made (which has since triggered a dialogue that's escalated way out of control) was motivated by nothing more than a hopeful desire to obtain a RED One in time to shoot a film I'm working on... and at the same price as everybody else (in Australia, we'd call that a "fair go"). As it is, despite the camera being exceptional value, I'm not wealthy and would virtually have to mortgage my soul just to be able to afford one at the original price (along with all the other pieces of equipment that would also be needed to complete a working kit), let alone after an online action.

Like many other enthusiasts way down here on the other side of the world, I can't make it to NAB in April to join the long line of lookers and potential buyers who will be pounding down the doors when the next batch of orders is going to be taken.

I guess that means I'm out of the ball game for some time to come.

P.S. I am now officially bowing out of this thread :-)

[Don King]

Non-transferrable, guys. :)? But...


No but you can *Sell* your Red camera.Sure. Why not?

It's silly to think otherwise.

[Jarred Land]

its all good Brainstorm... i'm not offended at all. I just hate when people use the Forum for political statements and your comments about free speech and right to speak your mind crossed over that way.. intended or not.

And I think thats about it for this thread :)