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JustinGD
02-04-2011, 11:20 AM
I'm trying to use Storm on a project for the first time. Everything was working seamlessly until it crashed on me. When I try to reopen the project all of the look file's I created are still there, but the timeline is missing. Is there a way to find it again? why would a crash affect the saved file? If I save it under a new name every time, might that prevent this from happening?

JustinGD
02-04-2011, 11:40 AM
And I found it in my In Tray (not under the timeline tab where I thought it was)! Hopefully someone as inexperienced as I am will come across this post and it will help them.

Dan A
02-07-2011, 02:36 AM
Hi Justin, glad you got it sorted. Do you know which operation(s) you were doing when it failed? I'm just wondering if you can get it to reliably fail as that should help us to track down the initial crash.


thanks,
Dan

Foundry Support
02-07-2011, 02:39 AM
Hi Justin,

What version of Storm are you using?

Kind Regards,
Daniel

JustinGD
02-10-2011, 01:08 PM
Hi Dan,

I think I was using either build 4 or 7 but I finished the project on 8 and it was rock solid. I went to and from FCP twice, added some effects, and it was great. Next time I'm going to try multiple layers.

Dan A
02-11-2011, 02:27 AM
Hi Dan,

I think I was using either build 4 or 7 but I finished the project on 8 and it was rock solid. I went to and from FCP twice, added some effects, and it was great. Next time I'm going to try multiple layers.

That's great news! Thanks for the feedback. :smile5:


thanks,
Dan