Quicktime export only 1st frame of movie..

[zak forrest]

i export a h264, tried so many variations, always ends up the same, the first frame of the movie and the rest of the movie appears to be playing in quicktime player (the playhead at the bottom) but the movie is frozen at the first frame. im using the latest osx before leopard. macbook pro. any more info needed?

[zak forrest]

i cant get redcine to export anything. can somebody please help me. no matter what variations i try, it only exports the first frame. i am living in proxy land...

[R Fogg]

Same prob here...though I am in PC land.
Thought it was my video card so I upgraded to a nvidia 8800 gt 512 mb but still no luck.

[Mark Allen]

Zak, since no one else has responded - try exporting as non quicktime into folders... then try to export as quicktime into a folder as well. Also try to do shorter section if you are doing a very very long one.

[galexander]

jay is in PC land and having similar problems, here's my .02 anyway.

http://www.reduser.net/forum/showthread.php?p=135025#post135025

[Jay A. Kelley]

I am beginning to find this very troubleing. Many people have been complaining about this for a while. Where is the help? Where is the technical support? I have posted the log file as requested last night, I'll wait and see what kind / quality of help I get today.

I know this is obvious, but I can't take delivery of a camera if I can't do anything with the footage.

The system is BRAND spanking new, with nothing on it but REDCine and premiere programs.

I sure hope help comes quickly today, or this whole RED thing may be a dream.

Jay

[Martin Jäger]

not all codecs work correctly and sometimes the quicktime export is not even enabled (dimmed) - are there some things we have to know?

thanks
martin

[Jay A. Kelley]

It looks like I am able to export a file sequence... So it's not 100% broken.. But I need quicktime for Cineform to work
Jay

[Ryota Kurata]

Please try to move Redcine folder(Macintosh HD/library) to another place,
start Redcine, open your project.
I use MacBookPro and 10.4.11.
Redcine works fine.

[Paolo Tinari]

Updated QT, Redcine freezes just hitting a command....
Installed, uninstalled, first one then the other then viceversa.
Frustrating.

[galexander]

Updated QT, Redcine freezes just hitting a command....
Installed, uninstalled, first one then the other then viceversa.
Frustrating.

what happened to that post over in the building 4k system? where jay posted his log file?

it showed that one of the registry keys from redcine is incorrect.

here is the log file

: Module 1: QuickTime-Export - '4ca47bbf-2ca4-49ad-98b5-99936b2fed4c'
: Module 2: ~REDCODE RAW - '6ebf0150-a939-46d0-8132-73291d76b3bd'
: Loaded 2 FX plguins
03:58:28.51 INFO : Media Library initializing:
: Media registry does not exist.. (C:\Documents and Settings\All Users\Application Data\REDCINE\Media\\MediaLibrary.reg) <<<<<< this the problem


MediaLibrary.reg

i suggest maybe the installer has put the file somewhere else on your hard drive?

if the file does exist, maybe it is corrupted. try downloading a different version of redcine or email them as ask for this file MediaLibrary.reg or the correct key settings.

this is a good indicator of why there is no codec being loaded.

[Paolo Tinari]

Hi Gale, it seems i'm having the same log as Jay but different issue... i cant find jay's log anymore...

After manually removing Redcine leftovers now it works again but no more Qt sequences. I had the 1st frame issue but i dont know how it solved. Now i have "failed to write frame zero".
Uploading a log for a succesfull Tiff seq and a log for a unsuccessful QT seq

Sorry Jay, i'm i stealing your thunder?

[Ryota Kurata]

galexander, can you move your folder (C:\Documents and Settings\All Users\Application Data\REDCINE) to another place?
My Mac version,redcine makes MediaLibrary.reg when it doesn't exist with redcine folder.
Sorry, I can't speak English.
I was troubled with freeze 1st flame issue, but now it has been solved.
How about PC version?

[galexander]

Hi Chaos, it seems i'm having the same log as Jay but different issue...
After manually removing Redcine leftovers now it works again but no more Qt sequences. I had the 1st frame issue but i dont know how it solved. Now i have "failed to write frame zero".
Uploading a log for a succesfull Tiff seq and a log for a unsuccessful QT seq

Sorry Jay, i'm i stealing your thunder?

in the failed QT attempt, the compressor fails with error 8961. when i've seen this with DiVx it usually means that the codec can't deal the pixels you have specified, i.e., the compressor/decompressor bombs trying to convert the image to your pixelmap. it is definitely a bug, try a different aspect ratio for the pixels. are you using square? 4:3?

Here's is apple's "official" replies.

http://search.lists.apple.com/?q=error+8961&cmd=Search%21&form=extended&m=all&ps=50&fmt=long&wm=wrd&wf=2221&sp=1&ul=

[galexander]

galexander, can you move your folder (C:\Documents and Settings\All Users\Application Data\REDCINE) to another place?
My Mac version,redcine makes MediaLibrary.reg when it doesn't exist with redcine folder.
Sorry, I can't speak English.
I was troubled with freeze 1st flame issue, but now it has been solved.
How about PC version?

call me Chaos :) i don't have it installed yet, i was grepping through Jay's logfile but think may have a good indication of why it is bombing on QT.

[galexander]

hmm after looking at the log file why is it only 8-bit??? thought it was 10-bit?

[galexander]

not all codecs work correctly and sometimes the quicktime export is not even enabled (dimmed) - are there some things we have to know?

thanks
martin

this is definitely a QT bug.

here is a non-apple alternative
http://www.free-codecs.com/download/QuickTime_Alternative.htm

[Paolo Tinari]

hmm after looking at the log file why is it only 8-bit??? thought it was 10-bit?
I thought it was 12

[galexander]

I thought it was 12

Paolo,
can you upload a small file? i'll have a go at running it through some of my own code.

cheers

[Jay A. Kelley]

Chaos and Paolo,

paolo you are not stealing my thunder. In fact I now have the same error as you. Chaos, the Reg error you found is a typo on the address, that's why it cannot find it. Look carefully as the file address and you will see two // in the directory, that's why it cannot find the file. It is there.

Here's my Log file again:
: Render to tex.: Supported
21:16:41.42 INFO : ---------------------------------------------------
: Setup Server components..
: IO Allignment configured: 8192 Kb
: Font manager..
: Freetype 2.3.5 initialized
21:16:41.96 INFO : ---------------------------------------------------
: >> READY..., SET..., GO !
21:16:41.96 INFO : Loading system settings
21:16:41.96 INFO : GFX: Initialize Shader Setup
: GFX: Use half (16 bit) floating point 1D LUT's
21:16:41.97 INFO : Select user(1): 'Jay A. Kelley'
21:16:41.97 INFO : Logoff user(1): 'Jay A. Kelley'
21:16:41.97 INFO : Select user(1): 'Jay A. Kelley'
21:16:42.09 INFO : Logoff user(1): 'Jay A. Kelley'
21:16:42.09 INFO : Select user(1): 'Jay A. Kelley'
21:16:42.09 INFO : Instanciating project: 'Session_1'
21:16:42.09 INFO : Closing project: 'Session_1'
21:16:42.09 INFO : Instanciating project: 'Session_1'
: Load settings from: 'C:\Documents and Settings\All Users\Application Data\REDCINE\Project\Session_1\Project.reg'
21:16:42.09 INFO : Media configured base directory: 'C:\Documents and Settings\Jay A. Kelley\My Documents'
21:16:42.09 INFO : Initializing FX setup
: Module 1: QuickTime-Export - '4ca47bbf-2ca4-49ad-98b5-99936b2fed4c'
: Module 2: ~REDCODE RAW - '6ebf0150-a939-46d0-8132-73291d76b3bd'
: Loaded 2 FX plguins
21:16:42.28 INFO : Media Library initializing:
: Media registry does not exist.. (C:\Documents and Settings\All Users\Application Data\REDCINE\Media\\MediaLibrary.reg)
21:16:42.28 INFO : Setup media cache..
21:16:42.63 INFO : QuickTime 7.49.128 initialized
: Starting 3 IO-thread(s)
21:16:42.65 INFO : Loading project
: Load Media (C:\Documents and Settings\Jay A. Kelley\My Documents)
: Load Constructs
: Load Result Stacks
: Verify Construct setup
21:16:42.65 INFO : Project ready.
: Media resolved : 0.00 Sec.
: Construct setup: 0.00 Sec.
: Datamanager : 0.00 Sec.
: Total : 0.00 Sec.
21:16:42.65 INFO : Session initialize
21:16:42.78 INFO : 3D LUT: Enable FP16 texture format
21:16:42.78 INFO : Initialize player
21:16:42.80 INFO : Construct: Auto-Save...
21:16:42.80 INFO : Updating project Media/Construct database
: Writing project constructs: 'C:\Documents and Settings\All Users\Application Data\REDCINE\Project\Session_1\Construct.reg'
: Build node list: 0.00000
: Create library : 0.00006
: Create project : 0.00003
: Write registry : 0.00101
21:16:42.80 INFO : Update Project Media registry
: Updated/saved 0 clips (0.0011 Sec.)
21:16:42.80 INFO : Update Global Media registry
: Updated/saved 1 clips (0.0001 Sec.)
21:16:42.80 INFO : Media library saved (0.0007 Sec.)
21:16:42.80 INFO : Initialize Player Session..
21:16:42.80 INFO : AS Render: Enabled pbuffer based render scheme!
21:16:42.81 INFO : Audio: Microsoft Sound Mapper
: Setup: 44100 Hz, 2 Channel(s), 16 bit
21:16:42.81 INFO : Setup Timeline Player, Session 1
21:16:43.29 INFO : Session start
21:16:47.24 INFO : Terminate Player..
21:16:47.24 INFO : Player Session ended..
21:16:56.50 INFO : ------------------------------------------------
: REDCODE RAW Started (Build no. 0421 Dec 10 2007)
21:16:59.95 INFO : Construct: Auto-Save...
21:16:59.95 INFO : Updating project Media/Construct database
: Writing project constructs: 'C:\Documents and Settings\All Users\Application Data\REDCINE\Project\Session_1\Construct.reg'
: Build node list: 0.00000
: Create library : 0.00011
: Create project : 0.00003
: Write registry : 0.00129
21:16:59.95 INFO : Update Project Media registry
: Updated/saved 0 clips (0.0011 Sec.)
21:16:59.95 INFO : Initialize Player Session..
21:16:59.95 INFO : Setup Timeline Player, Session 2
21:18:00.18 INFO : PLAYER: AUTO-SAVE...
21:18:00.18 INFO : Updating project Media/Construct database
: Writing project constructs: 'C:\Documents and Settings\All Users\Application Data\REDCINE\Project\Session_1\Construct.reg'
: Build node list: 0.00001
: Create library : 0.00016
: Create project : 0.00005
: Write registry : 0.00200
21:18:00.19 INFO : Update Project Media registry
: Updated/saved 0 clips (0.0586 Sec.)
21:18:01.45 ERROR: QT Codec: Failed to compress frame (error -8961)..
: Frame: 1920x1080 - 8 bit
: CG Render - Total: 0.202 Setup: 0.000 Render: 0.176 Read: 0.026
21:18:12.11 INFO : PLAYER: AUTO-SAVE...
21:18:12.11 INFO : Updating project Media/Construct database
: Writing project constructs: 'C:\Documents and Settings\All Users\Application Data\REDCINE\Project\Session_1\Construct.reg'
: Build node list: 0.00001
: Create library : 0.00017
: Create project : 0.00004
: Write registry : 0.06021
21:18:12.17 INFO : Update Project Media registry
: Updated/saved 0 clips (0.0506 Sec.)
21:18:13.19 ERROR: QT Codec: Failed to compress frame (error -8961)..
: Frame: 1920x1080 - 8 bit
: CG Render - Total: 0.043 Setup: 0.000 Render: 0.015 Read: 0.029
21:18:22.23 INFO : PLAYER: AUTO-SAVE...
21:18:22.23 INFO : Updating project Media/Construct database
: Writing project constructs: 'C:\Documents and Settings\All Users\Application Data\REDCINE\Project\Session_1\Construct.reg'
: Build node list: 0.00001
: Create library : 0.00017
: Create project : 0.00004
: Write registry : 0.04589
21:18:22.28 INFO : Update Project Media registry
: Updated/saved 0 clips (0.0472 Sec.)
21:18:23.30 ERROR: QT Codec: Failed to compress frame (error -8961)..
: Frame: 1920x1080 - 8 bit
: CG Render - Total: 0.043 Setup: 0.000 Render: 0.015 Read: 0.029
21:18:34.02 INFO : Terminate Player..
21:18:34.02 INFO : Player Session ended..
21:18:34.02 INFO : Updating project Media/Construct database
: Writing project constructs: 'C:\Documents and Settings\All Users\Application Data\REDCINE\Project\Session_1\Construct.reg'
: Build node list: 0.00001
: Create library : 0.00019
: Create project : 0.00004
: Write registry : 0.03959
21:18:34.06 INFO : Update Project Media registry
: Updated/saved 0 clips (0.0420 Sec.)
: Session close
21:18:34.11 INFO : Closing project: 'Session_1'
21:18:34.11 INFO : ------------------------------------------------
: REDCODE RAW Decoder timings:
: ------------------------------------------------
: Full res. High - 0.871 Sec. ( 1.15 Fps)
: Half res. High - 0.070 Sec. (14.26 Fps)
: Quad res. Medium - 0.072 Sec. (13.95 Fps)
: ------------------------------------------------
21:18:34.11 INFO : Closing system settings registry
21:18:34.11 INFO : Logoff user(1): 'Jay A. Kelley'
21:18:34.16 INFO : FX MGR: Release FX modules:
21:18:34.16 INFO : Media Library closing:
21:18:34.16 INFO : Close media cache..
: Media cache now flushed & closed..
21:18:34.16 WARN : *=========================================
: * Closedown issued forced
: *
21:18:34.16 INFO : Registry cache ratio: 46.22 %
: Terminate QuickTime..
: Terminate OpenGL..
: Terminate UI..
21:18:34.39 INFO : ---------------------------------------------------
: Closedown
: ---------------------------------------------------

[Jay A. Kelley]

ok my quicktime plays now... For SOME Codecs.. Still working on it.
Jay

[Paolo Tinari]

Jay, how did you change the address // Redcine is searching.
Does those "some codecs" include cineform?
Chaos go to www.redrelay.net that's where i downloaded the R3d files

Way to go guys!

[Paolo Tinari]

Oh, J, I've read you on the other thread...

[R Fogg]

Props to Chaos & Jay for tracking this one down!

[Jay A. Kelley]

If you are having a frozen frame problem, try installing REDCine, THEN Cineform

Jay

[Jay A. Kelley]

Props to Chaos & Jay for tracking this one down!

It was Chaos who set me on the path to this "workaround" I by no means have "fixed" it, but it's better than it was

Jay

[Jay A. Kelley]

Paolo,

Try a H.264 render.. You will be pretty happy with those results.

Jay

[Jay A. Kelley]

I am doing another DVCPro output.. I suspect it will not do 1080p.. Checking

.. Nope.. It sucks at 720p too... Hmmmm... H.264 looks good though

Jay

[galexander]

I am doing another DVCPro output.. I suspect it will not do 1080p.. Checking

.. Nope.. It sucks at 720p too... Hmmmm... H.264 looks good though

Jay

DVCPro is probably chopping the frame down and restretching to meet your output setting.

[Rob Lohman]

We are working with Apple to narrow down the issues and fixing this