Cinema Oxide

[C.B. Lorch]

Just a quick plug for Jason over at Cinema Oxide. Ordered a couple of items from him and he's been good to work with. Everything has been shipped quickly and transactions a breeze. Even worked with us on a return for a plate that didn't work out for our end configuration. Good quality stuff too. Don't hesitate to place your order!

[camRAW]

Hear hear! I just wanted to second that. They make great gear. My new camera case is excellent. I like the fact that it's more discreet without the logo. It's a great layout too. Thanks Jason!

Best regards,
Collin Martin

[Nick Pasquariello]

Adding my voice:

Ordered their custom Pelican for my soon-to-be-in-my-hands Scarlet. It's a beaut. Nicely cut, very form-fitting for the intended items, and arrived, I think, 2 or 3 days after I ordered it. Really, really can't wait to put my Scarlet inside.

[scott william]

agree. Haven't recieved my items yet but the feedback from Jason was timely and shipping almost same day.

[Simon J Reilly]

+ plus on This ,
Jason Comparetto really helpful and accommodating chap

[Harrison Diamond]

Another rave review here for Jason. Bought his RedMote pouch and epic/scarlet screwdriver set before my camera came in. Since I got it, not once have I had to go fumbling for the right hex key or torx bit- all right there, color coded by type. I do confess to have never used the Redmote pouch to store my Redmote, but that's because it's such a kick ass pouch that I took it to work on my second day at Geek Squad and it's stayed there ever since - keeps me super organized. I'm just going to order another one.

Hes also been a pleasure to deal with on my current order, 2 sets of the colored screws for my camera and 2 custom lengths of carbon fiber 15mm rods so I can effectively deal with my widely varying sizes of stills lenses and my mattebox. The price is tough to beat. So is the service.

[Ivan Cortazar]

I have had great experience, up until few weeks ago. I oredred a XLR cable, got charged via pay pal, but never shipped. I emailed him few times, and never got a reply or shipping info. I am waiting but if I don't respone by next week, I'll have to report paypal. As this happened to anyone recently?

[Gavin Greenwalt]

I have had great experience, up until few weeks ago. I oredred a XLR cable, got charged via pay pal, but never shipped. I emailed him few times, and never got a reply or shipping info. I am waiting but if I don't respone by next week, I'll have to report paypal. As this happened to anyone recently?

I've been waiting a week and a half for a torx wrench to ship. Maybe it has shipped... maybe it hasn't. Haven't heard anything from them. Ordered last night 11pm from wooden... got a tracking number by 9am today. Maybe CinemaOxide is slammed with orders right now.

[Christopher Barrett]

I just ordered some rods, a RedMote pouch and the audio cable from Cinema Oxide. Shipped the same day.

[Ian B. Johnson]

I've been waiting a week and a half for a torx wrench to ship. Maybe it has shipped... maybe it hasn't. Haven't heard anything from them. Ordered last night 11pm from wooden... got a tracking number by 9am today. Maybe CinemaOxide is slammed with orders right now.
Hey Gavin,

I recently ordered the $30 full wrench set for Epic/Scarlet and had to return it as they were incorrectly sized. Seemed like there was some sort of chrome finish that may have increased the size of each wrench making none of them fit. I bet he's resolving this at the moment.

[Gavin Greenwalt]

Hey Gavin,

I recently ordered the $30 full wrench set for Epic/Scarlet and had to return it as they were incorrectly sized. Seemed like there was some sort of chrome finish that may have increased the size of each wrench making none of them fit. I bet he's resolving this at the moment.

Ahh, that sounds plausible.

[stu aull]

Bought the same wrench set(s) - all worked fine...
huh. odd.
?
Stu Aull
Alaska

[Harrison Diamond]

Mine are fine too. Rods and screws came in today. These carbon rods are NICE.

[Terry Delahunt]

I received excellent service from Jason. Thanks Jason.

[John Galeano]

+1 for Jason's service...High Quality stuff and fast service!

[Frazier Nivens]

My gear shipped same day..got here a few days later. They might be backordered on some items.

Frazier Nivens

[Lee Saxon]

I haven't actually bought any of their stuff yet, but I really like that they're creative with form too, not just function. Very attractive gear.

[Jonathan Stevenson]

I'm confused by those red bolts they sell? A long time ago jarred said that aluminum bolts on the brain were a bad idea and could eventually break and damage the camera...

[Jay A. Kelley]

I would think this to be true.. On load bearing parts of the camera. But I would not worry too much about the side panels.. But that's just my opinion. I'm not an expert.

Jay

[Jonathan Stevenson]

I would think this to be true.. On load bearing parts of the camera. But I would not worry too much about the side panels.. But that's just my opinion. I'm not an expert.

Jay

I wonder which parts are load bearing.... I would LOVE red screws but not if it'll hurt something overtime...

[Gavin Greenwalt]

Whatever backorder/retooling needed to be done for the wrenches seems to be straightened out.

I got a shipping confirmation yesterday and it should arrive tomorrow.

[Andrew Young]

I have bought stuff from Jason and he's a pleasure to deal with. He's got some great new products in the works - I'm sure he'll be telling us more very soon.

[David Carstens]

...I am seriously considering his new carbonite scope, a flip up loupe for the 5" touch LCD.

Link?

[John Galeano]

Deff sounds interesting.. now I might not need an EVF

[Jason Comparetto]

Thanks for all the feedback guys.

We've caught up on all orders and they've all gone out last week and a few are going out TODAY and then we are officially all caught up.

Its true we've been slammed with orders. Its really great what's happening here and its been a pleasure to serve the RED community with lots of awesome gear. Just wait to see what we've got coming up.

@ Frazier -- You're on the money. We were just backordered on a few items. We're all caught up at the moment.

@ Lee Saxon -- Thanks. We put a lot of thought into both form and function.

@ Ivan -- Your order included an item that was backordered and it was sent out as soon as that item was in stock. In fact, based on the tracking information you should already have received it.

@ Ian -- The wrench set was an isolated issue and has been rectified. You will be receiving a new unit in a day or two.

@ Dustin -- I apologize that I did not respond to your question right away. I just sent you an email with a clear response, and I will be more efficient about responding to emails in the future.

@ David Carstens -- Our secret product is about to hit and the link is private at the moment. March 19-- Get Ready.

@ Everyone Else -- Thanks guys. You're the reason why we're doing this and please keep the feedback coming. It's our mission to keep developing the most innovative products and keep you running with the gear you need, and the gear you know you want.

[Jance Allen]

First of all, got great quick response from Jason before ordering; got him on the phone to ask about the case for Scarlet, it shipped out within one day, took a few days to get out to the Seattle area.

It's really nicely cut foam and will work great for my Scarlet.

Here are a couple of notes.

Pay attention to the slots layout - you can't fit your ac power supply/cables in this case, nor the normal full-sized red station redmag. The new mini one might fit in the lower right misc. slot?

The camera cutout is spaced for the PL mount, so my aluminum canon mount leaves about a quarter inch gap. No biggie - it won't really move around, and the lid foam will secure things from the top.

I've been wondering about getting one of the third-party plastic covers for the back of the camera, and there doesn't seem to be enough room at the back to fit with that added thickness. I'm just guessing; it might still slide down in there with that cover attached. Has anyone else tried one in this case?

I don't have the EVF, so I'm keeping my small Canon 50mm 1.4 in that slot.

Overall, this is totally great and I'm glad to have saved a couple of hundred dollars off the Red-branded version.

Thanks, Cinema Oxide!

[Adam Michael Carr]

Your the man Jason. Can't wait to see what else you got cooking!

[Jason Comparetto]

@ Jance -- thanks for the notes about the case.

Regarding the spacing for PL mount versus Canon mount: We designed our case so the holding force comes from the sides, because we did not want anything compressing the PL mout or Canon mount or any mount. So you might see a slight gap in front of the mount, and this was done intentionally. I hope this makes sense. If anyone has questions about this, please write to me at jason@cinemaoxide.com

[Matthew Scott]

Hey Jason, so the CinemaOxide plate is shipping as of yesterday? I ordered last week and can't wait :) I've been referring your stuff to REDuser's here in Australia who are also trying to get their Scarlet's up and running.

Matt

[Nick Wernham]

Hi Jason,

I just ordered the Complete Wrench Set earlier this afternoon. It looks like a very useful set of tools. One question though: do you know if one of the star wrenches happens to fit the little screws on the top of the Scarlet-X? I need to take of the part of the camera which covers the fans in order to install my Wooden Camera Easy Top X and was wondering whether this tool will serve that purpose as well.

Thanks,
Nick

[Jason Comparetto]

Hi Jason,

I just ordered the Complete Wrench Set earlier this afternoon. It looks like a very useful set of tools. One question though: do you know if one of the star wrenches happens to fit the little screws on the top of the Scarlet-X? I need to take of the part of the camera which covers the fans in order to install my Wooden Camera Easy Top X and was wondering whether this tool will serve that purpose as well.

Thanks,
Nick



Absolutely. You can use the T8 on the Torx wrench to remove the vent cover. Let me know if you have any other questions

[Ivan Cortazar]

Thanks for all the feedback guys.

@ Ivan -- Your order included an item that was backordered and it was sent out as soon as that item was in stock. In fact, based on the tracking information you should already have received it.


Thanks for the info. Yes I have got the cable. Very nice.

[Danai Chutinaton]

Jason,

Can you look into my order? Its been showing that its awaiting pickup since march 2nd.

[Nathaniel Haban]

Big thumbs up for Cinema Oxide. Today was my first experience ordering from them (battery plate adapter). Just over an hour from order confirmation to shipping confirmation and tracking info. Many thanks; keep up the great work!

[Paul Gotham]

i ordered from them a few days ago and it arrived today. IT IS AWESOME!

[Danai Chutinaton]

Jason,

Can you look into my order? Its been showing that its awaiting pickup since march 2nd.

Jason has be very quick to respond to my inquiries. Seems like my issue is post office related and so I just have to patiently wait for it to work through the system. International shipping via the post office can be an interesting experience at times.

[Terry VerHaar]

Just received two sets of carbonite rods and a tool set. Very happy with everything. The rods are very cool; super light and nice looking. The tools are simple, well built and convenient to have all in one set. Good stuff.

[Ian B. Johnson]

I received my replacement wrench set today, and they fit perfectly. Very happy.

[Matthew Scott]

Got my battery plate and mounting plate today! Finally my camera can go outside :) Thanks Jason!

[Terry VerHaar]

Jason - had to jump on here and plug the carbonate rods again. I just got my rig together and they are absolutely great. :thumbsup:

Now I just need a set of 8 inch. Maybe? :smiley:

[Jay A. Kelley]

Jason has a gift with carbon fiber. He made the entire EVF adaptor for the red LCD out of it!
Jay

[Harrison Diamond]

Jason - had to jump on here and plug the carbonate rods again. I just got my rig together and they are absolutely great. :thumbsup:

Now I just need a set of 8 inch. Maybe? :smiley:

Shoot him an e-mail. He had one of my pairs cut to 8". Just took a few extra days.

[Terry VerHaar]

Shoot him an e-mail. He had one of my pairs cut to 8". Just took a few extra days.

It's in the works. :-)

[Jance Allen]

Hey, has anyone tried the Pelican mesh lid organizer (http://www.pelicanproducts.us/p.Pelican.Lid.Organizer.1519.html) with their Cinema Oxide Scarlet/Epic case? I'd really like to get the a/c power supply and redmag in there with the camera. I'm not sure if the pockets are large enough, and if losing the cushion of the eggshell foam is a good idea. Any thoughts?

[Thomas Pohl]

I have had great experience, up until few weeks ago. I oredred a XLR cable, got charged via pay pal, but never shipped. I emailed him few times, and never got a reply or shipping info. I am waiting but if I don't respone by next week, I'll have to report paypal. As this happened to anyone recently?

The same happened to me.

Cheers
Thomas.

[Jason Comparetto]

Hi Thomas,

I have been responding to all your emails and sent you tracking data for your package. It appears your package may have been lost with the postal service by shipping to a foreign country. We were having issues with that in the past, and since then we've completely switched to shipping FedEx International exclusively for that reason. I've been looking into how to resolve this, but there's very little I can do about the postal system other than just offer you a complete refund.

[Les C.]

Is there any difference to different carbon fiber vendors as far as how firmly the clamps will grip them?

In other words, is one vendor smoother than the others?

RedRock makes a pretty product, but ... I'm curious if there's any difference in how much you'd have to tighten between RedRock and CinemaOxide?

[Jason Comparetto]

That's an interesting question Les. In general, camera rod manufacturers have to adhere to some tight tolerances. If we make the rods too small, they won't grip at all. If we make them too big, they won't fit in the hole. So there isn't too much play in that regard. However, your question could also be regarding "deflection"--the amount a material deforms when placed under a load. I can't speak for other manufacturer's deflection rate, but Our carbon fiber rods are very robust , with a double-weave cross-hatched pattern with multiple layers. This provides virtually no detectable deflection and our rods should clamp reliably time and time again.

Also, I'm curious what makes RedRock's product "pretty" ? I'm simply asking because i don't own a set of their rods to make a fair comparison. We've received many compliments as to the look of our product and many folks have replaced their entire rigs just to acquire our carbon fiber family of rods. If there's anything we can do to make our product better we are determined to provide that for our customers. We've recently added plugs to the ends of our rods due to various customer service requests. And we sent out new plugs to all the customers that have previously purchased rods from us.

I hope this helps to answer your question, and if you have any other questions regarding Carbon Fiber rods, I'm happy to help in any way I can. I can be reached at jason@CinemaOxide.com

[Les C.]

That's an interesting question Les. In general, camera rod manufacturers have to adhere to some tight tolerances. If we make the rods too small, they won't grip at all. If we make them too big, they won't fit in the hole. So there isn't too much play in that regard. However, your question could also be regarding "deflection"--the amount a material deforms when placed under a load. I can't speak for other manufacturer's deflection rate, but Our carbon fiber rods are very robust , with a double-weave cross-hatched pattern with multiple layers. This provides virtually no detectable deflection and our rods should clamp reliably time and time again.

Also, I'm curious what makes RedRock's product "pretty" ? I'm simply asking because i don't own a set of their rods to make a fair comparison. We've received many compliments as to the look of our product and many folks have replaced their entire rigs just to acquire our carbon fiber family of rods. If there's anything we can do to make our product better we are determined to provide that for our customers. We've recently added plugs to the ends of our rods due to various customer service requests. And we sent out new plugs to all the customers that have previously purchased rods from us.

I hope this helps to answer your question, and if you have any other questions regarding Carbon Fiber rods, I'm happy to help in any way I can. I can be reached at jason@CinemaOxide.com
Jason - I wasn't aware you'd added end-caps, as I remember an earlier thread where you were against it.

The RedRock one's do have an end-cap, and looked very smooth in the pictures (I don't own any, just bought a Zacuto Studio baseplate that comes with some rods, but I doubt they are carbon fiber, so ... I'll probably be purchasing something else at the exact length I want. In fact, I remember someone saying that their handgrips were slipping on their Zacuto rods, thus my concern).

My concern is that 'smooth' would mean less friction for a clamp to grip on.

My main goal is not to have a 'pretty' rod, but one that doesn't flex (could put hand grips on) and where the rod doesn't slip (does that mean that there must be some lack of smoothness to the rod so that it can be gripped?)

[Jason Comparetto]

You are right Les that at first I was against putting end plugs on the rods because it would increase the cost. However, many customers said they were more than willing to pay for the cost, so there was no reason for me to not add them.

Now regarding the surface texture of the carbon fiber rods-- I think I know what you're referring to. Carbon fiber resin can be set to yield many different sheens. Glossy, semi-gloss, satin, etc. I suppose different sheens could produce different levels of "grip". Of course a glossy finish will slip more than a satin finish. Our rods come in a satin finish primarily to reduce reflections. It will also provide an ancillary benefit for your needs since a satin finish will help you grip the rods as well. Also, if you're planning to glue hand grips on to carbon fiber rods, you'll want to get ones with our satin finish since glossy resin will need to be sanded down and primed before glue will adhere to it.

[Les C.]

You are right Les that at first I was against putting end plugs on the rods because it would increase the cost. However, many customers said they were more than willing to pay for the cost, so there was no reason for me to not add them.

Now regarding the surface texture of the carbon fiber rods-- I think I know what you're referring to. Carbon fiber resin can be set to yield many different sheens. Glossy, semi-gloss, satin, etc. I suppose different sheens could produce different levels of "grip". Of course a glossy finish will slip more than a satin finish. Our rods come in a satin finish primarily to reduce reflections. It will also provide an ancillary benefit for your needs since a satin finish will help you grip the rods as well. Also, if you're planning to glue hand grips on to carbon fiber rods, you'll want to get ones with our satin finish since glossy resin will need to be sanded down and primed before glue will adhere to it.
This is useful to know there are different sheens, with different gripping properties.

My perception was that grips would be clamped to the rods, not glued?

I have this product on order
http://store.zacuto.com/Studio-Baseplate-for-SE.html

which comes with two front rods, but ... as I got the base plate separately, it will also come with these longer rods that are slightly lower than the front rods:
http://store.zacuto.com/c300-studio-baseplate.html

I believe that some have mounted their grips to the same front rods as their MB and FF, and that was my intention ... to have very sturdy rods that would not slip - thus my question on the friction of the rods.

[Danai Chutinaton]

Hi Thomas,

I have been responding to all your emails and sent you tracking data for your package. It appears your package may have been lost with the postal service by shipping to a foreign country. We were having issues with that in the past, and since then we've completely switched to shipping FedEx International exclusively for that reason. I've been looking into how to resolve this, but there's very little I can do about the postal system other than just offer you a complete refund.

I experienced a similar problem where USPS lost my package. After waiting for 2 months I decided that the product was never going to arrive. Jason was kind enough to give me a full refund. Thank you!