Quiet...

[Justin Kirchhoff]

It's been quiet on the front again...which we all know what that could possibly mean.

Keep up the good work RED Team. I'm crossing my fingers for the #813 delivery in the 3rd week of February.

[sander kamp]

I'm getting increasingly annoyed by this silence game RED is playing. RED seems to have gone from 'we'll tell you everything what's going on' to 'if we're not saying anything at least we're not saying anything wrong'.

[Stephen Pruitt]

Come on, Mr. Kamp. . .

. . . everyone frustrated by the delivery delays, but I'm convinced that RED REALLY IS doing everything they possible can to make the RED the best possible (rolling shutter) camera it can be.

I'm committed. . . what say the rest of ye?

Stephen

[Jarred Land]

the only reason we are quiet is that we are too busy putting all your cameras together to speak :)

[T. Glen Phelps]

Shut up Jarred and get back to work!

[T. Glen Phelps]

Just kidding.

[Rick Darge]

hahah

[Brian Fairbanks]

Jarred is not lying. We are all working our butts off to get these cameras to you guys.

[Rick Darge]

I hope you guys are eating well at least, and getting enough rest. All of us on the other side are rooting for you all! Keep up the radical work gents.

[Fergus Meiklejohn]

I'm getting increasingly annoyed by this silence game RED is playing. RED seems to have gone from 'we'll tell you everything what's going on' to 'if we're not saying anything at least we're not saying anything wrong'.

What on earth are you talking about?

[Zack Birlew]

I definitely appreciate your work guys! Having a camera less than perfect early on is much more frustrating than having to wait for it to reach perfection. Much like eating a cake before it's cooked. That could be "Good Eats" talking since I'm watching it as I type this! :sorcerer:

[Rick Darge]

Eating uncooked cakes is a poor idea, http://youtube.com/watch?v=OdeDF0PJSCA

[sander kamp]

Come on, Mr. Kamp. . .

. . . everyone frustrated by the delivery delays, but I'm convinced that RED REALLY IS doing everything they possible can to make the RED the best possible (rolling shutter) camera it can be.

I'm committed. . . what say the rest of ye?

Stephen

Sure the delays are frustrating but that is not what I am talking about. What I'm talking about is the lack of communication. I suppose they are busy making my camera now and I suppose it is still coming in January but with about 2 weeks to go in January there's still no official word. The only thing I have heard so far is from Jim saying about two weeks ago that he 'expects' my camera to be ready in January, which - let's be totally honest - in RED's case could mean anything.

It's my own money I am putting into this camera and I think I have the right to be annoyed. I would be even more with any other company than RED. I have been patient with RED because they were so open about what they were doing and it was exciting to be involved. But lately RED has been very cautious mentioning anything about developments and schedules, apparently so not to be pinned down on anything.

Please understand that I am travelling from the other side of the world to pick the camera up and that I need time here to prepare things. I have to talk to people, arrange things and so on. I can only do that if I am sure the camera is coming.

I don't think this is about being committed, really. I committed 1,5 years ago when I made a deposit for the camera and I have been patient with every delay there was.

[cinepost35]

A less than perfect camera is fine by me. If it turns on and records data I would rather have a camera now and be putting it to work. I'd take the updates and improvements as they come.

[Justin Kirchhoff]

the only reason we are quiet is that we are too busy putting all your cameras together to speak :)

I was right! Keep on working Jarred. We all love you for it...in a platonic way.

[Wade McDonald]

Hey Justin... let's have a party when #813 and #845 arrive in TX... We'll grab some actors and some beer. I'll bring the lenses. :whistling:

W

[BASSAM MSSALATIE]

we are too busy putting all your cameras together to speak :)

:w00t: WHAT IS that mean ??.. :usd:

[Thor Wixom]

Jarred is not lying. We are all working our butts off to get these cameras to you guys.

Brian,

I got my camera today. I appreciate the fruits of your tireless efforts!

-Thor

[Jannard]

Brian,

I got my camera today. I appreciate the fruits of your tireless efforts!

-Thor

Thor... let us know if there is anything we can do to help.

Jim

[Sam Druckerman]

Welcome Brian Fairbanks to REDuser....

For those who may not know, they don't come any nicer, hard working or professional than Brain..... Another words your 'A' typical RED Team member.

And on a personal note I have to give Brian a BIG Thank You for work above and beyond, You Rock!


Thor, W/ RED in the house.... Awesome :-)


Let me state for the record as a early reservationist who's had his eye on RED from the beginning...

Team Red is Bringing it Everyday!

These guys work Loooooong days, weekends, holidays with the best attitude you will ever find.

It's my opinion they deserve our collective gratitude and support.

[Jochen Schmidt-Hambrock]

Brian,

I got my camera today. I appreciate the fruits of your tireless efforts!

-Thor

Yep, here too!

(I was supposed to get my camera today. But german customs seems to want to play with it a little bit longer :-( )

Jochen

[Larry McKee]

Team Red is Bringing it Everyday!

These guys work Loooooong days, weekends, holidays with the best attitude you will ever find.

It's my opinion they deserve our collective gratitude and support.


Yeah, what he said. Besides, everybody that has been watching this forum for any length of time knows that the RED Team always get quiet before they announce something cool. Don't know if they are intentionally whetting our appetites, or just plain too busy to take time to post. The result is the same either way. They get quiet, we get antsy, then Jim or Jarred announce something that blows our doors off. That's just the way it works.

[Brent@RED]

Sure the delays are frustrating but that is not what I am talking about. What I'm talking about is the lack of communication. I suppose they are busy making my camera now and I suppose it is still coming in January but with about 2 weeks to go in January there's still no official word. The only thing I have heard so far is from Jim saying about two weeks ago that he 'expects' my camera to be ready in January, which - let's be totally honest - in RED's case could mean anything.

Sander,

We (ie, Jon) have recently posted to the RED ONE FAQ's ( http://www.reduser.net/forum/showthread.php?t=7464 ) with the most recent information we have. I have also tried to get more details out to the readers of REDUSER (feel free to search my recent posts) about communication from RED.

I hope that you will see that with people like Jim, Jarred, Brian and myself still trolling through REDUSER afterhours, we are living and breathing RED 24/7. We are doing as much as we can as quickly as we can.

If it is quiet, it simply means we don't have anything new or more concrete to tell you. if it is critical information, you will get an email from us or see it on RED.com, rest assured.

Thanks, BC

[sander kamp]

Brent, I totally respect what you guys are doing there and I believe you if you say you are working 24 hours a day to get everything done. Thank you for that. And I have to admit I missed the post in the FAQ, although it doesn't add much to what was already known.

In the forum I am reading cameras 100-300 are being delivered just now, while they were planned for end of December. And I am still waiting for an email for RED which should come no less than 2 weeks before delivery, with January just a little more than 2 weeks to go. So I am beginning to get worried about January delivery. Any word on when there will be an updated or more final schedule?

[Steve Thomson]

SMURF ONE : "How much farther 'till we get home Papa smurf"

PAPA SMURF : "Not long now my little smurfs"

SMURF TWO : "How much farther now Papa smurf"

PAPA SMURF : "Only a little longer now my little smurfs"

SMURF THREE : "How much farther now Papa smurf"

PAPA SMURF : "We're just around the corner my little smurfs"

SMURF FOUR: "How much farther now Papa smurf"

PAPA SMURF : "SHAAAARD-UUUUUUUP"

[David M]

Sander,

We (ie, Jon) have recently posted to the RED ONE FAQ's ( http://www.reduser.net/forum/showthread.php?t=7464 ) with the most recent information we have. I have also tried to get more details out to the readers of REDUSER (feel free to search my recent posts) about communication from RED.

I hope that you will see that with people like Jim, Jarred, Brian and myself still trolling through REDUSER afterhours, we are living and breathing RED 24/7. We are doing as much as we can as quickly as we can.

If it is quiet, it simply means we don't have anything new or more concrete to tell you. if it is critical information, you will get an email from us or see it on RED.com, rest assured.

Thanks, BC
Couldnt you put a little counter on red.com that says something like "#1234 is being shipped right now". PEopel would sit there for days watching it:-)

[BASSAM MSSALATIE]

Counter ,,,:blink: :matrix: is nice idea i like it

[planet e]

And I have to admit I missed the post in the FAQ, although it doesn't add much to what was already known.


Let's see, the sticky was most recently updated on January 11. Today is the morning of the 15th.

What part of "We're shooting for getting 400 cameras out before month's end" do you not understand? Instead of accusing them of playing a "game," let these people do their jobs.

See what happens at the end of January--two more weeks--and then see how close they are to hitting their target estimates.

Less chatter and more cameras out the door is exactly what we want.

[sander kamp]

My camera is in the next batch. So I should get an email with delivery and payment options 2 weeks before as stated by RED, that leaves just 2 days if they want to do that on the last day.

It was not my intention to accuse RED of playing games with their customers, maybe I should have expressed that differently.

[Jonas Nyström]

Perhaps you (RED) could tell us how many cameras you will ship in january - then everyone could do their own estimates upon each serial number.

[Michael Mann]

... But german customs seems to want to play with it a little bit longer ...
Jochen, please let us know what German customs finally charged. Thanks in advance.

[Priyesh P.]

Jochen, please let us know what German customs finally charged. Thanks in advance.

I second that, it would be really appreciated.

[Thom Steinhoff]

Couldnt you put a little counter on red.com that says something like "#1234 is being shipped right now". PEopel would sit there for days watching it:-)

How about a counter like in a Deli: "Now serving: 516"

[Brent@RED]

We send an email blast to a group of reservation holders to let them know to get ready to take delivery of their camera (ie, finalize accessories, give payment info, confirm contact info, show what is currently on order, etc). That is what went out to #101-#300 earlier. We start getting orders confirmed and payments in, we process orders, and ship as quickly as we can.

Soon, we will blast the next batch with their get ready email. By the end of this week, actually.

Here is Jon's FAQ thread with latest production plan comments from Jim:

http://www.reduser.net/forum/showthread.php?t=7464

What Jim posted still applies. And are moving forward accordingly.

BC

[Justin Kirchhoff]

End of the week.....hells yah!

[Stephen Pruitt]

Don't get too excited, Justin. . . I'm guessing we're going to be in the batch after this next one. I'm guessing that it will be cameras 301 to 600 in this next batch.

Stephen

[Justin Kirchhoff]

Oh I know Stephen....I'm just getting excited that our delivery is even closer.

[sander kamp]

Brent, could you tell us what numbers have been sent an email and what numbers are going to receive an email this week? I did not receive anything but don't know whether it is because I'm not in that group or because I already made my payment.

[Finner]

Hi Brent

Are EVF's shipping with this next batch, as I just want to get the EVF and have a HD lcd of my own already. If the EVF's are not yet ready do you have an estimate of approximately when they may be released?

[Brent@RED]

This week, #301-#500 will get an email. As production ramps up (as is stated in Jim's post), we bite off bigger chunks with each blast to stay on pace with production schedule.

We are beginning to fulfill backorders on EVFs as we speak. They are in VERY limited quantities in January but come February, we will have more solid numbers. Until we catch up with the people who already have their cameras, EVFs won't ship concurrently with orders going out in the next few batches. They will be fulfilled in order of reservation number as soon as we can get them out the door. It may be a little after your camera package is delivered, but it won't be too far behind.

Some more good news, RED DRIVES will begin to ship this week as well.

So, we are fulfilling orders in line with Jim's posts, we are starting to get EVFs out the door, and RED DRIVES are about to start shipping, too.

To the people that guessed silence meant good news was coming, I would say this post qualifies :)

BC

[Justin Kirchhoff]

You guys aren't the only ones living RED. I've had a feeling all along.

[sander kamp]

To the people that guessed silence meant good news was coming, I would say this post qualifies :)

Alright, I stand corrected. Thanks a lot for the update Brent and looking forward to the email.

[Nate Heartt]

:w00t: YEEEEE HAAAAAAA!!!

Well now that that is out of my system... time for bed... lots and lots of work to be done.

[Brent@RED]

Not "corrected" at all. We owed you an update and some good news!

BC


Alright, I stand corrected. Thanks a lot for the update Brent and looking forward to the email.

[Alexander Christ]

This week, #301-#500 will get an email. BC

awesome, now I'm rid of being patient! ;-)

[MikeHedge]

Hamlet- excited for you. I love it in Zurich. should be a great place to shoot.

[Daniel Reichenbach]

Yep, here too!

(I was supposed to get my camera today. But german customs seems to want to play with it a little bit longer :-( )

Jochen

Congratulations Jochen and welcome to the REDshooters ;-)

[Rick Darge]

Why hasn't the FAQ been updated to confirm that 200 cameras are shipping in this next batch.. ?

[Shawn Nelson]

whoa, the next 200 are readying? Were the QC issues in #101-300 dealt with?

[Curran Giddens]

Why hasn't the FAQ been updated to confirm that 200 cameras are shipping in this next batch.. ?

Doh! Another schedule slip? I was really hoping to get mine by the end of the month....

On an unrelated note. Is Brent really that guy Jason from "On the Lot"?

http://www.reduser.net/forum/showthread.php?p=130910#post130910

[Eirik Tyrihjel]

This week, #301-#500 will get an email.
BC

My mailbox is ready!

It´s been a long time coming... but soon it´s here!

YAY!

[Dan Duran]

you guys are all crazy. but i love you all.

[Eirik Tyrihjel]

you guys are all crazy. but i love you all.

Welcome on the boards Dan Dan Duran Duran!

[luis bustamante]

hey dan! nice to see you here!

so... where's my camera??? :P

[Alexander Christ]

Hamlet- excited for you. I love it in Zurich. should be a great place to shoot.

...we have a couple of locations on our list. ;-) I enjoyed your images of the crew with the sun at their back on the Salt Flats, great scenery.

[BASSAM MSSALATIE]

http://www.eppicfilms.com/photos/bio-photo.jpg

Hmm.... I wonder if Brent and Jason are related?

http://www.reduser.net/forum/customavatars/avatar3668_1.gif

they look like brothers i think :blink: :nerd:

[BASSAM MSSALATIE]

i think things are going much better. redteam is going bigger
and bigger today i received mail form a guy his name is Chad Willette this is the firs time
i hear this name i hope we will have our goods as much faster as possible.
welcome for all of new redteam ..hope theey well become more than 100 s:biggrin:

[Rainer Fritz]

We are still waiting in Austria of the shipment in the #200-#300 range....

ahhhhh we have to shoot in ten days... guys.. hurry up....

[Eirik Tyrihjel]

This week, #301-#500 will get an email. As production ramps up (as is stated in Jim's post), we bite off bigger chunks with each blast to stay on pace with production schedule.
BC

No mail for me yet!
(Techncally the week ends sunday night Californai time, but do you guys need to take it to the extreemes always?) I am up waiting!

[Adrian T.]

No mail for me yet!
(Techncally the week ends sunday night Californai time, but do you guys need to take it to the extreemes always?) I am up waiting!

Also no mail here... :unsure:

[Rick Darge]

nothing........................................... ......... yet. :)

[Brent@RED]

Email is created. It is getting prepped for blast. Once we hit send in a few hours, your inboxes will start to fill up with "you ready for your camera?" emails....

And, yes, it may be 1:20AM - but it is Friday night in my book, not Saturday morning :)

BC

[Rick Darge]

Oh Sh--

[Eirik Tyrihjel]

Email is created. It is getting prepped for blast. Once we hit send in a few hours, your inboxes will start to fill up with "you ready for your camera?" emails....

And, yes, it may be 1:20AM - but it is Friday night in my book, not Saturday morning :)

BC

I love you people!

[Arnaud Paris]

So that's great news for the new deliveries but what about the replacement of the first 100 cameras? We have not gotten any word yet and originally it was supposed to have been done before resuming shipping.
Thanks,

Arno
www.locared.com

[Rick Darge]

i'm still awake..

[BASSAM MSSALATIE]

people you are so lucky . :w00t:

[Alexander Christ]

...with continual checking my Email I go nuts...

[JVB]

any one get their email yet?

[Adrian T.]

nope...

[Eirik Tyrihjel]

I can see before me how Brent hits the "send" button, then makes a satesfied nod with his head, turns around and leaves the office.... (it´s past 3 am)

CUT TO: Close up of lower portion of Apple monitor, the email icon is bouncing up and down!
The mail application can´t connect to server!

And nobody will notice untill monday morning...

[Brent@RED]

Arno, as I emailed you while back, the replacement program of the first #100 was the begin on January 14th at the earliest. And on that day we delivered our first replacement cameras. It is up to you when you are ready to send it back when it least impacts your schedule. Please let me know when you are ready to send it in and we'll make arrangements.

BC


So that's great news for the new deliveries but what about the replacement of the first 100 cameras? We have not gotten any word yet and originally it was supposed to have been done before resuming shipping.
Thanks,

Arno
www.locared.com

[Brent@RED]

I am checking with our webmaster now to see status on the email blast. Stay tuned....

[Charles Perkins]

Brent, are you only going to ship 200 camera this month, or will you meet your 400 target?

[jtcoleman]

Hey Justin... let's have a party when #813 and #845 arrive in TX... We'll grab some actors and some beer. I'll bring the lenses. :whistling:

W

hey, i want in ! ... plus, I'm #396 if you guys want a sneak peek.

JT
Austin, Texas

[BASSAM MSSALATIE]

I am checking with our webmaster now to see status on the email blast. Stay tuned....

Brent take some rest .last post i read from you, that you were saying it was still Friday late ??
did you get some sleep .. is it ? still friday and you are working now..:ohmy:

[Brent@RED]

Yup, we are still working. We don't "sleep" at RED as much as we "nap". We do have a few more tweaks to make to the email template and code. We took in all the great (both positive and constructive) feedback from the #101-#300 group and really tried to make the email much more helpful and clear. We will keep working on it through the day and you (#301-#500) should definitely have emails from RED by the end of the day today (PT). Which would still keep me not breaking my "by the end of the week" promise :)

Rest assured, we are doing as much as we can, as quickly as we can across many departments: sales, accounting, tech support, QA, shipping, etc. Not one person at RED ever, truly takes a day off. It starts with Jim and trickles down through the rest of the team.

BC

[BASSAM MSSALATIE]

Which would still keep me not breaking my "by the end of the week" promise :)

we are doing as much as we can, as quickly as we can across many departments: sales, accounting, tech support, QA, shipping, etc. Not one person at RED ever, truly takes a day off. It starts with Jim and trickles down through the rest of the team.

BC
you are very good team trying your best keeping promises.god bless you:love:

[Brian Fairbanks]

We do our best. We want to get you guys your cameras as fast as we can.

[Arnaud Paris]

Red is actually handling the change of our camera right now.
I misunderstood the way it was supposed to take place.
Sorry if I brought confusion to any of the other 100 owners.
Arno
www.locared.com