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View Full Version : Were e-mails not supposed to be sent out by now?



SF Geek
01-19-2008, 12:51 AM
I thought that Brent had said that red res. #s 300-700 would be getting e-mails by Friday about an upcoming delivery. Did I read that wrong? I haven't seen anything about it.

Brent@RED
01-19-2008, 12:56 AM
Email is created and will be blasted over the next few hours. The group receiving this blast is #301-#500. I am not asleep yet so I still consider it Friday :)

BC

SF Geek
01-19-2008, 01:03 AM
Does that mean that 301-500 is all that will be delivered in January?

Brent@RED
01-19-2008, 01:08 AM
It just means it is the next group of people getting the "get ready, your cameras are coming" emails over the next few hours.

BC


Does that mean that 301-500 is all that will be delivered in January?

SF Geek
01-19-2008, 01:14 AM
You're killing me. You know that, right?

Brent@RED
01-19-2008, 01:21 AM
Where's your sense of mystery? :)

Kidding aside, nothing has changed since Big Jon's post:

http://www.reduser.net/forum/showthread.php?t=7464

Plan is still the same!

BC


You're killing me. You know that, right?

Dave Neathery
01-19-2008, 05:33 AM
Where's your sense of mystery? :)

Kidding aside, nothing has changed since Big Jon's post:

http://www.reduser.net/forum/showthread.php?t=7464

Plan is still the same!

BC

Actually, not meaning to be difficult, some things have changed: For example the red drives are supposedly shipping now. (In Big John's email he says they're not.) I hope the same is true of the 50-150 lenses.
(I did not get an email yet by the way.):mail1:
But the update was wonderful. Keep up the great work, but somehow get enough rest to make it more than a sprint.
Thank you very much.

Charles Perkins
01-19-2008, 07:33 AM
Where's your sense of mystery? :)

Kidding aside, nothing has changed since Big Jon's post:

http://www.reduser.net/forum/showthread.php?t=7464

Plan is still the same!

BC

so you still plan to get 400 out the door this month?

Adrian T.
01-19-2008, 07:45 AM
No e-mail as for now... :unsure:

Are you still up and working, Brent?

Curran Giddens
01-19-2008, 08:07 AM
so you still plan to get 400 out the door this month?

I have a feeling they are counting #101-300 as part of this month since they only just finished shipping those. #301-500 makes it 400 for the month.

I just hope this doesn't mean that #501-700 have to wait for an entire batch of 500-600 cameras to be ready before they begin shipping....

Eirik Tyrihjel
01-19-2008, 08:09 AM
No e mail, I can picture Brent sleeping over his keyboard down at RED HQ.

Chris Gearhart
01-19-2008, 09:19 AM
I have a feeling they are counting #101-300 as part of this month since they only just finished shipping those. #301-500 makes it 400 for the month.

I just hope this doesn't mean that #501-700 have to wait for an entire batch of 500-600 cameras to be ready before they begin shipping....

My interpretation of Jon's update sticky is they are (beginning) shipping 400 units by the end of January. (That means cameras 301 to 700, give or take.)

Stephen Pruitt
01-19-2008, 09:35 AM
I don't think so. I'm guessing 300 to 500 this month, followed by cameras up to 800 by the end of February. I do not currently believe they will make 400 cameras a month for a long time. The RED group is an optimistic bunch.

:-)

Late February will be fine for me.

Stephen

Miodrag Popovic
01-19-2008, 09:36 AM
I get proforma invoice, money transfer information and everything is under control.
Serbia is ready for RED :)

Jay A. Kelley
01-19-2008, 09:50 AM
You're killing me. You know that, right?

I don' t know why, but this line, and Brent's retort, really cracked me up

Thanks for that

Jay:)

Rick Darge
01-19-2008, 10:37 AM
Did anyone get an email yet? Red, wassup?

Brent@RED
01-19-2008, 11:30 AM
Correct, to clarify - Big Jon's post information regarding deliveries still rings true.

As far as 50-150, not with the next batch, no. Soon though...

And, no, you don't have to wait for an entire month's worth of cameras is ready to ship before you get an email from us. Logistically, a steady stream of fulfillment makes a heck of a lot more sense than waiting until 500 cameras are ready, then breaking our necks to fulfill all in a few days time. So, we blast in good-sized chunks to announce delivery is pending...

And, as the first #300 can attest, we are evolving, listening to feedback, and getting better each time.

Thanks, BC

Brent@RED
01-19-2008, 11:56 AM
As I posted in the "Quiet.." thread:

Yup, we are still working. We don't "sleep" at RED as much as we "nap". We do have a few more tweaks to make to the email template and code. We took in all the great (both positive and constructive) feedback from the #101-#300 group and really tried to make the email much more helpful and clear. We will keep working on it through the day and you (#301-#500) should definitely have emails from RED by the end of the day today (PT). Which would still keep me not breaking my "by the end of the week" promise

Rest assured, we are doing as much as we can, as quickly as we can across many departments: sales, accounting, tech support, QA, shipping, etc. Not one person at RED ever, truly takes a day off. It starts with Jim and trickles down through the rest of the team.

BC

Harry Clark
01-19-2008, 05:59 PM
Pop,
Did you really get an email? You're WAY down past me.
Nothing here RE #344.
Harry

JVB
01-19-2008, 06:03 PM
he's only fifty away from me i don't think he got it yet...

Jay A. Kelley
01-19-2008, 08:02 PM
I'm 327... Nothing

Jay

Luke Boyce
01-19-2008, 08:11 PM
#456....nothing as well

JVB
01-19-2008, 08:28 PM
good things come to those who wait...:mail1:

Miodrag Popovic
01-19-2008, 08:31 PM
Pop,
Did you really get an email? You're WAY down past me.
Nothing here RE #344.
Harry

Hi all

I get an email with this text

You now have an official RED Camera Serial Number(s). This number allows you to see where you fall on the delivery schedule timeline.
Your RED Camera Serial Number(s): 438
Thanks,
-RED SWAT Team

I replay with complete list of accessories that I need and ask for proforma invoice and money transfer information that I need because I want to use wire transfer.
I get proforma invoice with explanation that I have to wait a little bit more for camera with my number to be ready for delivery . I am waiting now for new email with that information. I believe that you will also get email of this kind these days and I am sorry if I make any confusion.

Cheers

Pop

Chris Gearhart
01-19-2008, 08:32 PM
How about now?

Rick Darge
01-19-2008, 09:49 PM
nothing in my mailbox

wshultz
01-19-2008, 10:03 PM
Only two hours to the end of the week

Rick Darge
01-19-2008, 10:44 PM
I thought the end of the week was technically Sunday @ midnight...

Eirik Tyrihjel
01-19-2008, 10:54 PM
I woke up this morning, no mail...

JVB
01-20-2008, 02:26 AM
I got it!!!! Check your email

Luke Boyce
01-20-2008, 09:30 AM
woot!!! Got mine!!

Salem Kapic
01-20-2008, 10:10 AM
I got mail 27.12.2007, but Im still waiting for #260 camera!!!!

SashkaMish
01-20-2008, 01:34 PM
Maybe it is somewhere in mail. Do not worry it will arrive.

Ryan Erwin
01-20-2008, 09:10 PM
FYI-

Anybody with one or more cameras in the Serial #301 - #500 should already have an email from sales@red.com with the subject "Your RED ONE is nearly ready".

1) If you have a serial in this range, but you don't have the email yet, please check your SPAM folder.
2) Try to remember what email address you used when you originally signed up ~ The email would have been sent to that address.

Email went out about 9:00 AM Saturday morning, PST (Sat @ 17:00 GMT)

Harry Clark
01-21-2008, 02:52 AM
Got mine. Thanks guys.
I'll be at the bank 9:00 am Tuesday when they open.
Cheers,
Harry

Dan
01-21-2008, 03:32 AM
Hi Red Team,
I haven't had my email notification from you guys. My original email address is no longer active and it looks like you've lost the new one so please get in touch so i can join in the fun!
Thanks
Dan

Anthony Gratl
01-21-2008, 06:26 AM
Dan,
seems like you should be the one getting in touch, if they haven't got your contact info. just a thought....

Dan
01-21-2008, 06:40 AM
Dan,
seems like you should be the one getting in touch, if they haven't got your contact info. just a thought....
Been trying, no response yet so thought i'd put it here as well.