Report Redcine Bugs

[Mark L. Pederson]

Please post bugs you find or suspect in REDCINE here. Please don't use this thread for "how do I?" - just report problems. Please include you platform, OS, graphics card, ram and REDCINE build.

I just made this sticky because people are not reporting bugs and issues in one place.

[Cüneyt Kaya]

if i copy and paste color settings to several shots, everything is cool....
but after closing redcine and reopen the same project, some of the shots, that did get the pasted colorsettings are no longer visible, exactly: the image turns blue.

but this doesnt seem to happen always in the 1st reopening of the project....it may be ok, but after you open it several times, the blue images are coming.

footage is 4k@2:1

imac 24" core2duo
4Gb Ram
ATI 2600 256 mb

[Cüneyt Kaya]

ok if the preview is set to 1/4 medium....playback is 24 fps. for 4k@2:1
after switching the preview quality to 1/2 medium or high the perfomance decrease (or is it increase?), gets slower. this is normal related to my imac.
after switching back to 1/4 medium, the perfomance is again 24 fps...good.
but if you switch several times between the preview settings i described, redcine crashes.

footage 4k@2:1

imac24" core2duo 2,4 ghz
ati 2600 256 mb
4 gb ram
QT 7.3

[Cüneyt Kaya]

if i try to load 4k@16:9
redcine shows random behaviours.
1.
playback is fine for a couple of minutes,
setting different things-----crash
2.
chrashes in the loading moment
3.
everything is cool, until i try to export.

imac 24"core2duo 2,4 ghz
ati 2600 256 mb
4gb ram
Qt 7.3

[Cüneyt Kaya]

if i switch to another project everything is cool,
if i try to reopen some older projects, some of the shots become black-ish.
projects are in 4k@2:1

imac....see post above

[Lucas Wilson]

Please post bugs you find or suspect in REDCINE here. Please don't use this thread for "how do I?" - just report problems. Please include you platform, OS, graphics card, ram and REDCINE build.

I just made this sticky because people are not reporting bugs and issues in one place.

Mark,

Great idea... so everyone knows - I (and others) will be ruthless with this sticky. If there are posts here that are operator error or system error, they will be removed, but a post will be issued as to why they have been removed.

Peace,

Lucas
-----
ASSIMILATE, Inc.
LA, CA, USA
(5 degrees outside in Beijing...)

[Mark L. Pederson]

Mark,

Great idea... so everyone knows - I (and others) will be ruthless with this sticky. If there are posts here that are operator error or system error, they will be removed, but a post will be issued as to why they have been removed.

Peace,

Lucas
-----
ASSIMILATE, Inc.
LA, CA, USA
(5 degrees outside in Beijing...)

It might also make more to kill the thread when a new Build get released and start over - so all the bugs in the thread are for the current release build.

So, this thread would be for Build 82 bugs.

Whadda 'ya think?

[Stu Maschwitz]

Hi all,

I have to say I consider it a bug that on OS X Redcine (RedCine082_OSX) locks me out of my other applications. Cmd + Tab and other application-switching conventions cease to work. I can see other applications running on my second display but I can't even click on them there. There's no reason that Redcine needs to take over my entire machine. A modern OS X application should play nice with others.

It seems like this kind of breaking of strong OS conventions doesn't happen by accident, so if someone out there feels it must be this way of course I'd love to hear why.

-Stu

[Deanan]

F11 gets you out.

[Stu Maschwitz]

Thanks, that is helpful. I hope I don't seem obstinate if I still count this as a bug. There's no reason to break with OS conventions like that.

The F11 thing is a bit flakey too. Unless you change your system settings, the Mac function keys are occupied by the gimmicky system functions. I use an external keyboard with my MacBook Pro, and on that keyboard F11 is Mute. So when I'm in Redcine, the F11 key does not get me out of Redcine. It does nothing. But the F11 key on the MacBook Pro itself does work to get me out. And then Cmd + Tab fails to get me back into Redcine! I Cmd + Tab my way back to Redcine's icon but nothing happens. I have to click on the dock icon to get back to the Redcine UI.

I realize Redcine has its roots in Scratch, which has every reason to shut out the OS and behave like a dedicated system. But Redcine should be more compliant with OS conventions.

(Although I'm happy that the dock doesn't pop up over Redcine's UI!)

-Stu

[Vinit Borrison]

A Few Notes:

- Using the Apple+F11 feature is great, but sometimes causes "unclickable objects" in Redcine when you jump back into the program. Meaning sometimes you can still move clips around in the library, but sometimes you can't. Or you can't move around on the player timeline.
- Still getting QT Freeze Frames trying to export anything QT based. I.E. ProRes, Motion Jpeg, DV, etc...
- Only thing that works great is batch DPX export, but we truly need to get ProRes working properly please.

System 1:
Quad Core Mac Pro 2.66Ghz
RedCine 82
4 GB Ram
Geforce 7300 GT

System 2:
8 Core Mac 3.0Ghz
RedCine 82
6 GB Ram
ATI Radeon

[Cail Young]

I haven't tried a clean install of the latest build, but previously:

Clean install from a non-admin user under OS X will crash out rather than ask for administrator privilege to modify /Library.

EDIT: More accurately, if the first run is under a non-admin user.

[Kenn Michael]

F11 to switch out during a Redcine output causes a crash about 75% of the time.

When outputing with 'Guides' on for burn in, Redcine doesn't output with any changed parameters from the Color tab - ie, no color correction.

In the shot drawer, while in the color tab, if I scroll ahead on the timeline and click a shot, the timeline doesn't move to the clicked shot, and the shot drawer timeline jumps back to the current shot.

I'm getting pink artifacts when the 'highlight' parameter is at 100.

[Emery Wells]

If you unmount a disk in which RC was pulling footage from (while RC is closed) it will crash when you start-up because it can't find the footage.

My workaround has just been to trash everything in the
Library > Redcine folder.

[Anders Holck]

Mac Os X:
Currently Redcine places it's data files in the /library/redcine folder.

The correct path would be ~/library/application support/redcine.
This would also allow multiple users to have different settings.

I might sound like a Nazi but, you know....

[Stu Maschwitz]

Did some Redcine on my 30" cinema display. Next day tried to launch without the display attached to my 17" MBP and Redcine crashed on launch. Deleting the library/redcine folder got me up an running again.

-Stu

[Cüneyt Kaya]

if i load footage into redcine shot in 23,98 fps redcine will show in the metadata that is was shot in 24 fps and the shot plays back @24 fps

if this is not a bug, please explain how to handle with it and remove this post.

[Cail Young]

Mac Os X:
Currently Redcine places it's data files in the /library/redcine folder.

The correct path would be ~/library/application support/redcine.
This would also allow multiple users to have different settings.

I might sound like a Nazi but, you know....


This would fix my bug, also. LINK (http://www.reduser.net/forum/showpost.php?p=145306&postcount=12)

[D Falco]

Hi,

Jpegs export doesn't work, batch process or snap shot. any size you choose as 4K, 2K, 1K.... It gives me beautiful grey pictures...

F11 take 5 or 6 seconde to go from RE cine to the finder.

Sharpness doesn't work on any files format I have tried ; DPX, OPEN EXR, CINEON, TIFF, JPEGS

When I export files, many times the sofware freez, preview is full of colors.
set another size and every things is fine.

Thans

[Dale Launer]

Trying to output a 90 second clip into ProResHQ @ HDTV size - and it first says it will take 16 hours. Uh oh, and to think I have an hour of footages. A minute later and it drops to 8 hours, but still, it seems to take forever. Ten minutes later (it should've been done by now).

Macpro, 8 proc x 3.0ghz, 2 RAM, QT 7.4, OSX 1.5, and the videocard that came with the machine.

Also - I use two monitors - actually three (one with a BM card). When I open REDCINE it somehow defaults to the wrong monitor (I want it to open on the monitorwith the menu bar on top - just like every other program.)

I tried RED ALERT - can't you export to ProRes HQ in that program? I thought I did it before....

[D Falco]

HI,

I did some batch process as TIFF, DPX, Open EXR and CINEON files, look at them in photoshop. The RGB level don't match perfectly.
I din't use OPLF filter and noise reduction, didn't chage scale, only export 4K files.
I Had also tried with OPLF and noise reduction, I had the same result.

When you look at each level very quick in photoshop at 100% (keyboard shortcut apple 1, 2, 3 ) you can see they don't match.


I know Red Cine is a betha version (082) but such a thing is a big trouble for sharpness and on such file you have to make the level match on post prod...
I will send a 300dpi jpegs file so you will have a look on it, but I have to wait until I got an answer from the people who gave me the R3D file.

Is any one got the same trouble or could have a look.
Thank
David

[Chris Swinbanks]

Testing a new PC build (see log for details)
Color: OLPF Comp: so far only NR seems to work, Sharpen & Detail give no visual change on screen (Fullres. High)
Snapshot fails (log reports ERROR: JPEG: 'Bogus input colorspace')

Q? How does one alter the environment variables for default location of files...

[R Fogg]

If I have more than a couple 4k files (say more than 3 min worth of footage) in the library the interface begins to have freezes ranging anywhere from a few seconds to 30 seconds or more in length. This is just moving thumbnails & moving between menu Items with no playback. If I have to playback, even in 1/4 res medium I get a blank (blue) image after a few seconds of playback. Removing files from the timeline and restarting redcine is the only way to get the image back.



PC
NVIDIA 8800 GT
2g RAM
Dual core 2.6 Ghz

[R Fogg]

Snapshot fails (log reports ERROR: JPEG: 'Bogus input colorspace')



If you change the snapshot output format to tif you can create a snapshot - but no go as jpeg

[Zak Forsman]

Sharpness settings default to 2.0 for each clip even after I change them.

[Rick Darge]

An issue that is repeated a lot.

Seems like when processing over 20 clips in Redcine, all at the same frame rate and resolution, Redcine will ouput them all into separate folders if you choose that, then each quicktime will either be a still image or a black screen. Redcine pref must be trashed at this point. I cut down the # of clips to 7 and was ok. I really can't wait for this program to be stable. It is such a great piece of software and that is its one weak point, but those are all things that will only improve with time

[Maz Mawlawi]

Same issue with sharpness. It doesn't work on any files format I have tried ; DPX, OPEN EXR, CINEON, TIFF, JPEGS

When I export files, many times the sofware freezes, preview is full of colors or simply outputs black frames. I tried many different Video cards and systems. (this is all on XP)

[laguun]

several codec options cant be selected.
avid dnaxhd is a good example.

[Deanan]

I tried RED ALERT - can't you export to ProRes HQ in that program? I thought I did it before....

RED Alert exports/transcodes to ProRes HQ in the latest version.

[BigLu]

Computer

MAC PRO 2.8 8Core new versions bought this past week.
FCP 6.0.2
OSX 10.5.1 scared to update into 10.5.2
QT 7.4
5GB ram
ATI Radeon HD 2600 graphics card
SATA internal drives
Things seemed pretty ok. I was able to export files as ProRes 422 and 422HQ I felt things are generally working as expected.

Yesterday was talked into switching back to QT 7.3
Followed a posting on how to do that and I did it.
Then when ever I exported a clip from REDCINE the video was frozen and just lines up and down the screen in QT view.
I tried it a few more times in different ways and same bad results.
I re-updated to QT 7.4 and things are working ok so it seems.

Id love to know what your thoughts are on this.
And I hope my post was of used to you guys.

Thanks
Luis

[Visceral_IvaN]

I have seen this, too on a MP, but funnily enough AFTER upgradig with RAM and RAID.

Re-installed RedCine, killed the library files. Works now... I think... :)

G

Hmn. Just reinstalled AND cleared library and still the same issue... gr. Interestingly I have no issues with Red Alert and it also renders far faster than RedCine.

[David Cox]

Computer

MAC PRO 3.2 8 Core
OSX 10.5.2
QT 7.3.1
16GB ram
NVIDIA 880 graphics card
SATA internal drives

Has anyone seen this problem. I think I have it confined to 2k from 4k. Its a triplicate of the original frame with purple instead of full color. I one case the problem was seen in all frames. The last render with another clip only demonstrated this issue in the last frame.

http://www.reduser.net/forum/uploaded/1549_1203538728.jpg

RedCine:
4k to 2K
312 frames
Apple ProRes HQ
Detail: High
NR: Low
Quality: High
Filter: linear
Process: Full

Dave

[Michael Morlan]

REDCine WinXP crashes when .r3d files that were in a project are moved between sessions.

1. I loaded .r3d samples from other shooters into REDCine and quit.
1. I moved .r3d files to another directory.
2. I started REDCine.
3. crash during or just after logo splash

Returning the files to their original location results in REDCine starting okay.

I remember a temporary fix on OSX involved deleting a default project file.

Michael

[JoakimZiegler]

Mac Pro Quad 2.66, Mac OS X 10.5.1, RedCine 10.0.3.

When rendering 4k 16:9 files scaled to SD to DV QuickTime files, my whole batch of files takes 1.5 hours to render normally. But if I turn on burned-in timecode, rendering time goes to over 30 hours.

[Barry Green]

WinXP, 2GB RAM. Cannot export a 3K file as 2K. I can export a 4K file as 2K, I can export a 3K file as 1080P, but trying to export as 2K repeatedly crashes. Export format was Quicktime movie, using JPEG2000 or Sorensen. H.264 doesn't work at all.

[Jeff Kilgroe]

I've experienced the same bug as Dave has above in post #35. Restarting the system corrected it.

I ams still having issues with REDCINE on any Mac if I have other software running. For best reliability and results, I have to make sure REDCINE is the only app running. This is a real PITA.

[Jeff Kilgroe]

System:

Mac Pro Feb 2008
8 core 3.2GHz
16GB RAM
8800GT 512MB video - Driving dual 30" 2560x1600 displays
OSX 10.5.2, w/ Graphics Update 1.0
QT 7.4.1 (7.4 is junk, 7.3.x crashes constantly on this config)

REDCINE always launches to second display (can we change this?). Performance is 40% to 50% slower than if I run in single display (or mirrored) mode.

To clarify, if I run with a single display, a 550 frame encode of 4K 2:1 to H264 HQ @ 2048x1024 takes about 2:30. If I have both displays enabled, the same encode process takes almost 6 minutes.

EDIT> This issue seems tied to different codecs. I do not see a performance hit with multiple displays when encoding to ProRes or image sequences. But it happens with h.264 and DVCPROHD.

[Thom Steinhoff]

More Bugs discovered this weekend:

1) Having 4K frame framed in 720, Fit Height works fine: Shift X at all and now have black bar on Top. I believe (though haven't tested) shift X left and black bar on bottom (I experienced it but didn't try to repeat it.

2) Copy Paste on Color should not affect framing (IMO) I can see that as helpful in which case have it as another button or shift click.

3) I have 10 clips sized and framed. Now I import 10 more. I would like the option of having the all button maybe be a three way toggle between all and Forward to just affect the framing of clips to the right of it.

[Jeff Kilgroe]

That's 2 23-inch Cinema Displays that I need to replace.

They're LCDs... The "burn-in" should fade in a few days, if not, it sounds like you may have more issues than just leaving a screen image on there.

You knew going into it that REDCINE overrides certain aspects of the OS... Why not just turn the monitor off when you leave?

REDCINE locks you out of using the screen it launches on, but it does not lock you out of using anything else on your computer. On systems with more than one display, I can have other things running besides REDCINE. Do it at your own peril, though... REDCINE doesn't play nice unless it has almost free reign over your system, it's so sensitive and buggy, it's just plain annoying. I've crashed my mac just by letting REDCINE run, even restricted to CPU cores 4 thru 7, and tried to type something in Word or surf REDUSER. REDCINE needs a serious stability overhaul.

[Cüneyt Kaya]

They're LCDs... The "burn-in" should fade in a few days, if not, it sounds like you may have more issues than just leaving a screen image on there.

You knew going into it that REDCINE overrides certain aspects of the OS... Why not just turn the monitor off when you leave?

REDCINE locks you out of using the screen it launches on, but it does not lock you out of using anything else on your computer. On systems with more than one display, I can have other things running besides REDCINE. Do it at your own peril, though... REDCINE doesn't play nice unless it has almost free reign over your system, it's so sensitive and buggy, it's just plain annoying. I've crashed my mac just by letting REDCINE run, even restricted to CPU cores 4 thru 7, and tried to type something in Word or surf REDUSER. REDCINE needs a serious stability overhaul.

i minimize with cmd+f11 and i surf through the web while rendering, no problem at all
(everybody seems to have slightly different bugs on similar machines)

but if i set the project to 2k, i have to manualy tipe in the pixels at the output tab.

[Adrian T.]

One of the export bugs still remains in the newest beta release 1.0.90:

When I try to export to QuickTime from a clip which is not the first one (by setting IN and OUT) I still get a freeze frame movie of a single frame in the first clip. There's no such problems with other output formats.

Dual Quad Core Mac Pro 3.2GHz
MacOS 10.5.1
QuickTime 7.3
8 GB RAM
ATI Radeon HD 2600

[Zach Hilton]

Also to echo Thom's findings. Copy and paste of color information also copies scaling settings, which I think it shouldn't. Here's why. I have a Redcine project of 4k and 2k scaled down so that it is letterboxed SD for export to DV50. I've applied a color correction, and for quick and ease, I've copied and pasted the color settings all all my clips, but if it also copies the scaling from the clip. This is problematic especially when copying color settings between 2k and 4k and vice versa.

[Kristin Stewart]

With Build 90 I still have the QT frozen frame effect after 10 sec on an exported 45s clip. Very frustating... At this point the only working solution is to export a DPX sequence and encode it to DNxHD in After Effects...

When will there be a stable and reliable solution on the PC side ?

Thanks !

XP
QT 7.3
NVidia
Etc...

[Cüneyt Kaya]

if i use the "load all" function, and then open a redcine xml, some shots in the viewer turn blue, but are visible in the timeline, some are completly black (viewer+timeline)

4k@2:1 mixed with 2k@2:1

[Chase Gordon]

Once I do a "load all" with depth 2, I can no longer use the file browser. Trying to open or save any other files I'm only presented with top-level choices and clicking on them does not give me further choices. This persists until I delete /Library/Redcine

Mac Pro
Leopard 10.2 fully upgraded
Redcine Build 90
QT 7.4.1
nVidia 8800GT

[Zach Hilton]

Once I do a "load all" with depth 2, I can no longer use the file browser. Trying to open or save any other files I'm only presented with top-level choices and clicking on them does not give me further choices. This persists until I delete /Library/Redcine

Mac Pro
Leopard 10.2 fully upgraded
Redcine Build 90
QT 7.4.1
nVidia 8800GT

Same problem here. It's very frustrating, and makes conforming your edit in Redcine more of a pain than anything else. Not sure what it is associated with because I "load all" with 160+ clips (but less than 200) and they are all from the same Reel. As soon as I load clips from both reels (approx. 245 clips) the file navigator becomes unavailable as already described.

Mac 8 core OSx.4.11.

[Thom Steinhoff]

Latest Build - Macbook pro, Luki said I could reframe a shot with click and drag while holding down the M key (maybe even zoom with the scroll wheel)

Tried every combination of hit drag, hold drag, etc. but it doesn't seem to work.

[Trevor Meier]

MBP Santa Rosa 2.2GHz, 10.5.2, RedCine Build 90

Switching to 4K medium or high locks RedCine (command-Q does work for exiting). Next time I launch RedCine, the interface is garbled in various grey blotchy squares. Command-Q works for exiting, but system is in some sort of lock up where clicking etc. freezes for 10 seconds, every 5 or 10 seconds. Have to reboot, trash /Library/RedCine and start over.

[Martin Jäger]

Freeze Frame effect also here.. not the first frame anymore but after 21 seconds. and it would allways choose the same frame to freeze.

it'd be very convenient to get a compressed format like ProRes out of REDCINE
to save space. 45minutes of DPX is blowing up my momentarly available space by a 10 fold...

thanks for solving this soon.

martin

[Adrian T.]

Freeze frame export again (first frame). Maybe because of my updating the OS to 10.5.2 (including graphics update). Cannot export to any QuickTime format any more. :angry03:

Funny thing is that during export all the frames are displayed correctly on screen.

Please smash this bug already!

Dual Quad Core Mac Pro 3.2 GHz
MacOS 10.5.2 with graphics update
QuickTime 7.3
8 GB RAM
ATI Radeon HD 2600

[Simon Valderrama]

OS Version: 10.4.11 (Build 8S2167)

Command: RedCine

Version: ??? (1.22)

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000004

Thread 0:
0 libSystem.B.dylib 0x9002490f swtch_pri + 7
1 AssimCore.dylib 0x0002c125 mp_yield() + 11
2 AssimCore.dylib 0x00024385 io_complete64(int, int*, bool) + 119
3 AssimCore.dylib 0x0002467a io_read64(int, void*, long long, unsigned long) + 78
4 REDCODE.node 0x60b3bd4b REDCORE::File::ReadFromFile(REDCORE::Buffer&, unsigned long) const + 995
5 REDCODE.node 0x60b3ad64 REDCORE::TokenStream::GetBytes(REDCORE::Buffer&, unsigned long) + 172
6 REDCODE.node 0x60b3ad8b REDCORE::TokenStream::GetBytes(REDCORE::Buffer&) + 37
7 REDCODE.node 0x60b3a337 REDCORE::Tokenizer::GetPayloadInNewBufferFromOffse t(unsigned long, unsigned long, unsigned long, char const*) + 187
8 REDCODE.node 0x60b38886 REDCORE::RedFileParser::ParseFrameFromFile(unsigne d long, REDCORE::MetadataStore*) + 118
9 REDCODE.node 0x60b3cf7e REDCORE::RedClip::DecodeVideoFrame(unsigned long, OutputJob&) + 306
10 REDCODE.node 0x60c608bd RC_Track::decode_image(int, int, int&, double&) + 475
11 REDCODE.node 0x60c6120a RC_Track::ensure_image(int, bool) + 202
12 REDCODE.node 0x60c61414 RedCodeNode::lock_image(double) + 212
13 AssimServices.dylib 0x3b147f14 IBuffer::is_valid() const + 124
14 REDCODE.node 0x60c63742 RedCodeNode::get_result(double) + 944
15 AssimComponents.dylib 0x015265a8 FXNodeViewImpl::pre_draw() + 240
16 AssimServices.dylib 0x3b0eeb20 Widget_render() + 3424
17 AssimServices.dylib 0x3b0c9ca4 asrv_render(bool) + 346
18 AssimComponents.dylib 0x01365ef6 Exec_REDCINE + 952
19 RED.DIGITAL.CINEMA 0x00002ce4 0x1000 + 7396
20 RED.DIGITAL.CINEMA 0x000022c2 0x1000 + 4802
21 RED.DIGITAL.CINEMA 0x000021e9 0x1000 + 4585

Thread 1:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 AssimCore.dylib 0x0002918f m_entry(void*) + 87
2 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 2:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 AssimCore.dylib 0x0002918f m_entry(void*) + 87
2 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 3:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 AssimCore.dylib 0x0002918f m_entry(void*) + 87
2 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 4:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 AssimCore.dylib 0x0002c304 mp_cond_wait(__cond_str*, __mutex_str*) + 24
2 AssimServices.dylib 0x3b0a4b5e cache_thread_entry(void*) + 82
3 AssimCore.dylib 0x0002c634 as_thread_entry(void*) + 26
4 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 5:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 AssimCore.dylib 0x0002c304 mp_cond_wait(__cond_str*, __mutex_str*) + 24
2 AssimServices.dylib 0x3b0a4b5e cache_thread_entry(void*) + 82
3 AssimCore.dylib 0x0002c634 as_thread_entry(void*) + 26
4 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 6:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 AssimCore.dylib 0x0002c304 mp_cond_wait(__cond_str*, __mutex_str*) + 24
2 AssimServices.dylib 0x3b0a4b5e cache_thread_entry(void*) + 82
3 AssimCore.dylib 0x0002c634 as_thread_entry(void*) + 26
4 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 7:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 REDCODE.node 0x60c064de kdu_thread_entity::process_jobs(kdu_thread_queue*, bool, bool) + 468
2 REDCODE.node 0x60c08140 worker_startproc(void*) + 48
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 8 Crashed:
0 REDCODE.node 0x60b7e245 kd_thread_env::flush(bool) + 1351
1 REDCODE.node 0x60b7e7fd kdu_thread_env::do_sync(bool) + 65
2 REDCODE.node 0x60c06bde kdu_thread_entity::process_jobs(kdu_thread_queue*, bool, bool) + 2260
3 REDCODE.node 0x60c08140 worker_startproc(void*) + 48
4 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 9:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 REDCODE.node 0x60ba02e6 kdu_subband::open_block(kdu_coords, int*, kdu_thread_env*) + 792
2 REDCODE.node 0x60b5216c kd_decoder::do_job(kdu_thread_entity*, int) + 382
3 REDCODE.node 0x60c0683a kdu_thread_entity::process_jobs(kdu_thread_queue*, bool, bool) + 1328
4 REDCODE.node 0x60c08140 worker_startproc(void*) + 48
5 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 8 crashed with X86 Thread State (32-bit):
eax: 0x0000357b ebx: 0x60b7dd0c ecx: 0x003786a0 edx: 0xffffffff
edi: 0x60c39f98 esi: 0x00000000 ebp: 0xb0407e68 esp: 0xb0407e10
ss: 0x0000001f efl: 0x00010206 eip: 0x60b7e245 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037


Model: MacPro1,1, BootROM MP11.005C.B08, 4 processors, Dual-Core Intel Xeon, 3 GHz, 8 GB
Graphics: NVIDIA Quadro FX 4500, NVIDIA Quadro FX 4500, PCIe, 512 MB

[AIOT]

Here's the scoop. We're in our second week of shooting a feature on #406. Everything has been running great until Saturday. We tried our first render out of an .R3D file to a self contained movie in QT (7.3.1) using H.264, 720x480, at 23.98. We got an error message saying Redcine could not process certain frames. Ever since then Redcine crashes on launch. We have tried every combination of fixes, reboots, and re-installs, to resolve the issue, with no luck. We even reverted to a cloned image of the system we started with, and it still crashes on launch.

We're on build 14 -- shooting 4k -- 2:1 -- 23.98 -- 8 Proc Mac Pro -- Latest versions of everything except we're running QT 7.3.1 -- Nothing has changed from day one. We know about trashing the Redcine folder in the library when re-installing Redcine. Red Alert even stopped working for a while (we did get it back up and running).

I'd really appreciate any help I can get on this one. We're all stumped.

Kelly H.
kelly@all-in-one-truck.com
1-888-81-TRUCK

EDIT: We started launching with the "Redcine Reset" utility, and that seems to be working fine. Now the problem is, Redcine won't let us load files from separate volumes (drives) in the same "project". We also can't save multiple projects if the files are located on separate drives.

[Ido Karilla]

While exporting red one 4K to SD the first clip on the timeline comes out grate then all other clips have a freeze frame coming from the first clip.

mac quad 2.8
2gb
ati 2600

any ideas?

Thanks.

[Jeff B. Baker]

The 1.33:1 NTSC 4:3 guides in RedCine are incorrect. They appear to be based on non-square pixel math; the area bounded by these guides is actually 1.48:1, which is equivalent to the aspect ratio of a 720x486 frame.

[Zach Hilton]

Ok, not sure if anyone has posted this yet or not. But today I came across an interesting freeze frame rendering issue. So the company I work for shot some footage this past week, and my co-worker opened it in Redcine in such a way that all of the footage was in one stack. Instead of trying to fix the problem, he just went ahead and started coloring the footage. So, when it was handed to me, I had to manually un-stack all the footage (I know the level depth field exists, but I couldn't get it to work with footage that was already in the project and keep his color settings). Upon rendering, it rendered the first shot fine, but everything from then on was a freeze frame. Thought it was my Redcine settings on the mac, so I cleared that. Still same issue. Re-downloaded redcine, cleared cache again, same issue. Tried the same thing on 4 other macs. Same issue. So I just imported the raw footage correctly and tried to export it without any color correction and it worked like a charm. So I went back to his project, exported color settings for the shots, and merged those with my project and everything is rendering correctly. Not sure if there was something better that I could have done, but it seems to me that manually re-ordering your stacks and getting freeze frame renders on output is considered a bug.

[Casey Green]

These may already be posted (some may be considered feature requests):

1) Saving Project does not save Thumbnail changes.

2) When Rendering Clips or Saving Snaps (JPG / TIF), there is no requester which asks to Overwrite if a file already exists. Sometimes this leads to accidental replacement of a good file, when one wanted to save an alternate version instead.

3) S-Curves do not have numeric entry.

4) When in "Fit" View, the top swipe bar is overlaid on top of the Image. If present, "Fit" should account for this and fit the image inside all present menu bars.

5) Copy and Paste effect both color AND shot settings. This makes it difficult in certain situations where you have made changes to a shot in color and size, but only wish to copy and paste one of the changes to other clips.

thanks for the opportunity to give direct feedback.

[Marcus Struzina]

The displayed timecode is different in Redcine 0.90 and FCP 6.0.2. I'm sure the Timecode from the H proxies in FCP is right, because it timecode syncs in FCP with double system audio that was jam synced in shooting. Interestingly the timecode in Redcine is always later ( using time of day code ) than the fcp proxies. The dpx files exported from Redcine have the wrong timecode. Redcine displays the correct timecode on screen but writes the inccorrect timecode into the dpx metadata.

10.4.11 Mac pro 4 x 2.66 5GB ram NVIDIA GeForce 7300 GT

[Cail Young]

The displayed timecode is different in Redcine 0.90 and FCP 6.0.2. I'm sure the Timecode from the H proxies in FCP is right, because it timecode syncs in FCP with double system audio that was jam synced in shooting. Interestingly the timecode in Redcine is always later ( using time of day code ) than the fcp proxies. The dpx files exported from Redcine have the wrong timecode.

10.4.11 Mac pro 4 x 2.66 5GB ram NVIDIA GeForce 7300 GT

Shooting 25fps?

Make sure your REDCINE construct/project is set to 25fps; if defaults to 24 and if you don't change it all your TC will be wrong.

[Jonathan Yi]

All of a sudden I am now having the freeze frame render issue in Red Cine and it's holding up this Kleenex job I shot and I need to get a fix. Any way to fix this freeze frame render issue? I've uninstalled and reinstalled Red Cine and it's still happening.

[Kr_eator]

Just updated to 10.5.3. I have a failed import from xml files. Those files are maded with crimson. There is nothing wrong with the crimson files.
On another computer with 10.5.2 the same settings will it work.

[Pawel Achtel]

When trying to capture frame (Prt Scr) to either tiff or jpeg, the resulting image is mangled. Tried this on two PCs with no joy. Sample frames attached.

Bulid 108.

More Info:
Restarting RedCine causes the snapshot to produce mildly useful image (very dark though and different than displayed by RedCine), but until scrubbing, playback or selecting other frame or image. As soon as playback is done, subsequent snapshots are unusable.

[Rich Malmberg]

I've tried everything to batch transcode QT clips.

using Reset RED app (automatically dumps library/redcine folder

MacPro 8 core 16GB RAM, Leopard 10.5.3, quicktime 7.5
(anyone know if going back to 7.4.5 would help?)
Redcine 108
Camera is Build 15 should I not use latest RedCine version?

render to different drive than source files

set viewing res to High medium quality

set resolution in project to 1920 x 1080

match that resolution on output

render to separate folders option on.

verify disk permissions


drive I'm writing to has permissions turned off.

ONLY thing that works is one shot at a time.

WHAT ARE PEOPLE DOING TO GET AROUND THIS? DOESN'T THIS SERIOUSLY INHIBIT POST-PRODUCTION FOR ANYONE?

[johnymtl]

using 2 different pc's at the office, one opened our footage last week and was working fine....switched to editing with converted proxies, and when we tried to export our footage to replace with the good footage, now redicine exports only fractalised images, worked last week, now it doesn't anymore, and nothing has changed on the machine, no upraging drivers or anyhting, it just stopped working. Tried re-installing redcine...still not working.

On the other machine, witch is 4 years old, redicine works, but i can't do any color correction, only output straight from r3D to tga, witch is fine by me, but when i loaded 8 sequences last friday to render all week-end, it stopped on the 1st 3rd of the second clip.......missing 9 000 frames for my edit this morning.....

The red is amazing, but the redcine flow sucks. When will a better pc version come out????
:ranting2:

[Michael Bach]

Hey guys...this old chestnut again.....

Haven't used Redcine for a job for a while....usually do redline but we are struggling with colourspace issues there at the moment (another story)

Doing a DPX seq export from Redcine to Cam RGB/Redlog. The correct originator is in the DPX header but the timecode (which should be edgecode as displayed) is all 00:00:00:00.

So I turn the burn in TC on and try again....now I get the correct originator and TC.....bugger......just wasted 7 hours extracting DPXs.

So processing again now 2k DPX etc with the burn in TC vertical set to 2047 which is out of frame.

Please can we sort this one....its been a while now!!

Cheers

Michael

[Cail Young]

When trying to capture frame (Prt Scr) to either tiff or jpeg, the resulting image is mangled. Tried this on two PCs with no joy. Sample frames attached.

Have you used the builtin snapshot function rather than print-screen?

[Pawel Achtel]

Have you used the builtin snapshot function rather than print-screen?

Yes, both produce corrupt images in all formats: jpeg, tiff, etc

[Nate Clapp]

ISO setting doesn't not change exposure. "exposure" changes exposure. chose ISO, any ISO and image drops back to initial exposure.

In RED ALERT I can change ISO with a resulting exposure change in image.

I am running REDCINE Build 108, Macpro 2.5 Ghz 4GB ram osx 10.5.3.

[gbalaji]

Build 16, Mac OS X 10.5.4, QT 7.4.5 and MacBook 1.83GHz.

Unable to see updates in REDCINE, when i change the Color Space and Gamma. Is it a bug?

[pmcdonald]

Just trying to transcode some Red rushes and I'm coming up against this problem -

Exporting 4k footage at 1280x720, 25 fps Quicktime Uncompressed 10bit via the latest RedCine on a PC box. Every time I hit go it displays the footage as solid blue, and when I check the outputted quicktime its a mass of coloured noise. The footage stays solid blue until I exit and restart RedCine.

Any solutions on this? I've got about a weeks transcoding to do...

[JackMartin]

Applied negative scale. All looks fine in the preview.

When exporting DPX: ignores negative scale values and interferes with the racking and puts a grey colour cast over the footage, despite any colour correction that is applied.


MAC:Leopard

[rcp]

Running Redcine 3.1.2 on a MacBook Pro, OSX 10.4.11, 4G ram, Quicktime 7.4.5.
Redcine opens, but there is no text. Older versions of redcine present same issue. Any answers?

[Clint Childers]

Running Redcine 3.1.2 on Macbook Pro 2.4 ghz with 4 Gb Ram, QuickTime 7.5.
After deleting Redcine Folder from Library it opens and I can import clips, but when I try to open an XML file, the Open File window appears but wont let me choose any destinations, and I am unable to import the XML from Crimson.

[Errol Afed]

I've just installed REDCINE on my laptop, a Toshiba M200 Satellite running on XP platform. The laptop is a Intel (R) COre 2 Duo cpu T8100 (2.1Ghz with 2 GB of ram using an Intel 965 Express Chipset Family. When I open REDCINE the display is not clear, everything looks smeared. I've already updated my video driver and I still have the same problem. What could be the problem?

[Clint Childers]

I made a shorter sequence and exported the XML and now RedCine will let me open the XML, but now when I export a QuickTime ProRes HQ, it is out of sync with the original sequence that I have edited. I have checked the Frame Rate in Camera 23.98, FCP Sequence with Proxies 23.98, Crimson XML 23.976, And have tried 24, 23.98 and 23.976 in the Project settings in RedCine but still the same problem, the Exported ProRes file from RedCine is out of synce with the audio in the FCP Timeline, despite them both having the same FrameRate. Every cut in the sequence becomes one frame farther off, and it is impossible to sync to any dialog. Does anyone have any idea, or had this problem? Maybe RedCine is exporting at 29.98 despite it saying 23.98? That is what is seems like is happening to me, but I can't seem to fix it.

[Hrvoje Simic]

Running 3.1.2 on Mac Pro 3.0 16GB RAM, Nvidia 8800, Leopard.

So far:

" failed to write frame" - when exporting single tiff
RGB dots appearing on the bottom of the picture
crashed on white balance (after "load all" multiple shots imported - more than 200)

[Mark Andersen]

I have severe banding with RC V3.1.2 i just processed a shot that i already processed a month ago with great results. the same shot processed today is totally banded and only around 19 mbits/s data rate. the same shot processed with the exact same setting on and earlier Ver. of RC was 75 mbits/s and no banding was evident. unfortunately i have a lot of B16 footage that i need to process but I am getting too much banding and way too small of files.

[Mark Andersen]

O.K. here is a problem for me, it seems I am alone in this but V3.1.2 is not processing QT files properly. footage is coming out banded and in very small files size/data rate mbits size. I processed that same clip today in RC 108 and an earlier ver. as well, what ever i was using last month. and they looked great QT/JPG/Maximum/full/1080 but that same clip in RD312 looks terrible. after three days of trying everything i am convinced there is a problem with 312 and QT output. both JPG and Apple Pro Res HQ look bad.

[Greeg]

Same problem here. It's very frustrating, and makes conforming your edit in Redcine more of a pain than anything else. Not sure what it is associated with because I "load all" with 160+ clips (but less than 200) and they are all from the same Reel. As soon as I load clips from both reels (approx. 245 clips) the file navigator becomes unavailable as already described.

Mac 8 core OSx.4.11.

This is the exact same problem I've got with REDCINE (all versions).
For now I use the crimson workflow app to stay below the 200 shots limit.

Mac 8 core OSx.4.11

[Greeg]

I made a shorter sequence and exported the XML and now RedCine will let me open the XML, but now when I export a QuickTime ProRes HQ, it is out of sync with the original sequence that I have edited. I have checked the Frame Rate in Camera 23.98, FCP Sequence with Proxies 23.98, Crimson XML 23.976, And have tried 24, 23.98 and 23.976 in the Project settings in RedCine but still the same problem, the Exported ProRes file from RedCine is out of synce with the audio in the FCP Timeline, despite them both having the same FrameRate. Every cut in the sequence becomes one frame farther off, and it is impossible to sync to any dialog. Does anyone have any idea, or had this problem? Maybe RedCine is exporting at 29.98 despite it saying 23.98? That is what is seems like is happening to me, but I can't seem to fix it.

For some reason I have a some sort of problem.
I've got a 25 FPS project, but every shot in REDCINE is 1 frame to long.
I fixed this by making negative handles in crimson.

[JoshBertrand]

I'm getting the Quicktime Freeze Frame issue (I think). I've about 20 clips in RedCine and after a few minutes into the first one it sticks on a frame and repeats it through all the remaining clips. How do I get rid of this?

RC 3.1.2, Octo-MP, QT 7.5, Leopard 10.5.4

[Clayton Harper]

I'm getting the Quicktime Freeze Frame issue (I think). I've about 20 clips in RedCine and after a few minutes into the first one it sticks on a frame and repeats it through all the remaining clips. How do I get rid of this?

RC 3.1.2, Octo-MP, QT 7.5, Leopard 10.5.4

Same problem on QT 7.5, RC 3.1.2

[JoshBertrand]

Does RedRushes freeze for you too? Or more specifically never get started as mine does.

[Philip Powell]

Redcine usually, but not always, when rendering multiple clips to QT, will render a freeze frame of the first frame of the first clip in the timeline.

This freeze frame is what every clip contains, i.e shot 30 in the timeline contains only a freeze frame of the first frame of shot one. All the shots are the correct length, i.e 30 second long, 10 second long, etc. but not the correct material.

Rendering to DPX or Tiff seems to work fine.

Windows XP (found this to be the same on my intel mac as well though)
QT 7.5
Xeon
3 gig Ram

[Mitch Deoudes]

Has anyone else been having problems with the histogram in RedCine? Or perhaps I'm making some really obvious mistake... Haven't used it since a couple of versions ago.

Anyway - the behavior is this: histo shows a bunch of spikes spaced out along the scale, clearly not related to the image. Changing the frame or the shot shows the exact same thing, no change at all. Maybe it doesn't like my graphics card? (I'm on a PC laptop, with ATI FireGL T2 onboard graphics.)

[hcomeadow]

I'm using OSX 10.5.4, Intel Mac 2x Dual, latest software and working with build 16 footage. I transcoded one scene error free and now that I move on to the next scene, all of the shots are importing as black frames.

I can still see the shot in Red Alert. But since Redrushes crashes on render, Red Alert render times are painful and FCP F&L is defaulting to the metadata lookup and is all washed out, the idea of transcoding rushes one shot at a time doesn't thrill me. Any ideas?

The footage is 4K, shot 30fps, RedSpace, Project is HDTV res 25fps, transcoding to Apple ProRes 422 (HQ).

[Mitch Deoudes]

On my PC laptop:

1) any attempt to output quicktime from RedCine results in "Failed to process frame" errors on every frame.

2) output to frame-based format (jpg, tiff) at 4k - either through Output or Snapshot - results in a corrupt frame like the one attached below.

I'm assuming this is a "your gpu isn't good enough" problem. (I've got ATI FireGL T2 onboard.) Can someone confirm this, and tell me if there's a workaround? I really need to view some footage, low res quicktime-stylee, and I ain't got no Mac.

[Sean]

Latest RedCine (3.1.2) won't launch with an external SoundBlaster sound card attached via USB. Strange but true.

[sbaechler]

Hi

I wanted to convert a short to dpx. After I loaded the Proxies from Crimson (128 files) I wasn't able to open a project anymore.
The open dialog appears but no drives or files are shown.
After a while Redcine crashed.

Edit: I deleted Libraries/Redcine and reinstalled Redcine. Now it won't even start. The application quits right after the splash screen.

Edit: Restored a backup and it happened again. This time I'm attaching the last logfile.
In the console the following error appears: "HIToolbox is damaged. Aborting..."

Edit: Redcine starting now. Updated OSX, removed Motion.component and Livetype.component from Library/Quicktime and trashed Library/Redcine folder. The issue with the file browser not working remains. It's also discussed in another thread.

[sbaechler]

When changing the format aspect the image in the viewer is not displayed correctly. You have to restart Redcine.

Negative scaling (Flip-Flop) is not redered correctly. The image is still upside down but squeezed. At least with my 2:1 pixel aspect ratio Project.

Horizontal shifts are not rendered correctly either. No WYSIWYG. I'd say the actual shift is double of what you enter. (At 2:1 pixel aspect ratio).

Edit: When reloading saved projects, Y offset is reversed !!!

[Lucerna Studios]

I still get a freeze frame movie OR after 20 seconds the color corrected footage freeze.

PLEASE CORRECT THIS BUG I NEED THIS PROGRAM ASAP
I LOVE THIS PROGRAM BUT THE EXPORT PART SUCKSSSS!!!!

PLEASE PLEASE FIX THIS.

[Lucerna Studios]

I still get a freeze frame movie OR after 20 seconds the color corrected footage freeze.

[Lucerna Studios]

I still get a freeze frame movie OR after 20 seconds the color corrected footage freeze.

[Lucerna Studios]

:excl: I still get a freeze frame movie OR after 20 seconds the color corrected footage freeze.

[Lucerna Studios]

I still get a freeze frame movie OR after 20 seconds the color corrected footage freeze.

I tried everything and dead line coming soon...
IM GETTING CRAZY!!!!

[Lucerna Studios]

I still get a freeze frame movie OR after 20 seconds the color corrected footage freeze.

I love color correction in RED CINE but export in HQ 442 QuickTime is a pain in the @!#$%^*(sss

6 people in my studio trying to solve this problem
and helping me with the dead line....

PLEASE RED TEAM HOW LONG THIS IS GOING TO TAKE...'

[Lucerna Studios]

Aaaaaaaahhhhhhhhhrrr!!

[Lucerna Studios]

quad core 2.8 / 6GB Memory / ATI Radeon HD 2600 XT Graphics / SATA Internal Drives / today's date oct 1 2008 latest Quicktime
and Build 16 on RED.

PLEASE THIS IS URGENT!

[Wayne D]

can you export without the color correction?

have you tried another QT profile?

what res is the output 1k/2k/4k?

[Lucerna Studios]

didnt tried to export with out the color correction.
I have tried QT and others profiles
the out res is 1080p and 720p

[Lucerna Studios]

thanks wayno for answer me!

[Wayne D]

can you output a frame sequence (DX, TARGA, PNG)?

what are you editing on?

[Philip Powell]

can you output a frame sequence (DX, TARGA, PNG)?

what are you editing on?

Or use Red Rushes, I have yet to have a freeze frame when exporting to Quicktime using it. Red Rushes is a part of Red Alert

Or what Wayno suggested will work. DPX etc export out of Redcine will do just fine.

After that though you bad part is you have to render out ANOTHER pass out to QT via AE or similar.

[Brandon Kraemer]

I am getting error messages about failure to write frames. The resulting clip begins 1 frame after the failed frame, which in one example was 2/3 the way through the clip. No reason is given in the log for why the frame failed to write.

[Esteban Sosnitsky]

Same here Brandon,
immersed in a project and one of the clips just records the first frame of the clip into a 234mb QT .. in other words, I say render and RC renders one frame, the first frame, for as long as the original clip was. I had to erase the project and start from scratch and then it works until it fails again. So frustrating and not very consistent.
I did this on 2 different macs, a laptop and a tower.
Laptop specs: 2.4 GHZ, 2 GB ram, 512 video card nvidia 8600gm, 14 inch.
Tower: Quad core 3.2 ghz, 16gb ram, ATI Radeon 3870

[martinnoweck]

doing a RC test on macbook:

- shot a short interview on 2k 2:1 build 15
- edited a small sequence of this interview in final cut pro 5.1.4 using the quicktime proxys generated by the camera
- exported an XML
- imported XML into CRIMSON
- cowboy intermediate
- downloaded a new version of RC, loaded the cowboy intermediate.
- the clips show up, but i can not see any picture - just grey thumbnails.
when i import the "telecine" -XML made by CRIMSON, they timeline of RC changes but still no picture - just grey thumbnailes.

any thoughts?

kind regards,
martin

[gbalaji]

Martin,

Macbook doesn't have Graphics card to show the picture in RC. You need to move the mouse on top of the screen and you will be loaded with a pop-up menu. In that click on color and you can watch the image. Hope it helps you. Try to use Macbookpro.

[Pawel Achtel]

Martin,

Macbook doesn't have Graphics card to show the picture in RC. You need to move the mouse on top of the screen and you will be loaded with a pop-up menu. In that click on color and you can watch the image. Hope it helps you. Try to use Macbookpro.

Oh, OK. Now I can see the images on my PC notebook (HP Compaq 2210b) after clicking Color in the top menu. But, the image is very dull and does not respond to changes in colour settings and curves. Also, the project thumbnails are still blank. Any way I can trick them to show up?

[martinnoweck]

Martin,

Macbook doesn't have Graphics card to show the picture in RC. You need to move the mouse on top of the screen and you will be loaded with a pop-up menu. In that click on color and you can watch the image. Hope it helps you. Try to use Macbookpro.

G,

thanks for your advice.

regards,
Martin

[martinnoweck]

Oh, OK. Now I can see the images on my PC notebook (HP Compaq 2210b) after clicking Color in the top menu. But, the image is very dull and does not respond to changes in colour settings and curves. Also, the project thumbnails are still blank. Any way I can trick them to show up?

Pawel,

thank you for joining me ;-) I had exactly the same "Oh" on my face after reading G's post and trying in RC ...

same here, the image is dull and does not respond the color changes, etc. - there project thumbnails are still grey.

but after reading G's post i remembered reading on this forum long time ago that RC is a graphic card based application - makes sense now!

i did a test hand copying the settings from redalert to RC and rendered the timeline in RC - it works, i got a quicktime with the setting i chose in RA.

regards,
martin

[sbrookens]

When I use 'Load All' to get all of my clips into RedCine, it says, "37 clips found" (which is correct) but only 4 load (all from different .RDM folders). I have tried uninstalling RedCine and reinstalling but still doesn't work.

[Bruce Allen]

Couple minor bugs (clean install with deleted prefs, 3.1.5, Win XP SP2, Core 2 Duo 2.4ghz, nVidia 7950):

1. I get "Failed to save file..." when I try to save my project file:
C:\SERVER_VOL_1\_work_2008\2008_BRANCH\proj\redcin e\branch_dailies_v4.rcn
...or anywhere on C, actually!
Redcine keeps wanting me to save here:
E:\Documents and Settings\user\My Documents\My Videos\branch_dailies_v4.rcn

2. Redcine keeps forgetting the folder I save my color looks in - it keeps going back to a blank screen

3. the first time I load color looks it keeps wanting to go to a strange place:
E:\Documents and Settings\All Users\Application Data\REDCINE\Project\Session_1

4. when you run out of disk space (Saving a Quicktime, DNxHD175), it crashes hard:

Log file for this attached:
REDCINE.log
ErrorLog.bin (I added .log to the filename to bypass the upload trolls)
redcine_crash.jpg (screenshot of Windows crash, sorry, no debugger installed on this PC)
89cc_appcompat.txt.log (the Windows crash report, with .log added)

Bruce Allen
www.boacinema.com

[Peter Savage]

Is anyone else still getting the QT freeze frame on the first frame? I tried Redcine for the first time today and had the problem. There do not seem to have been many posts about it lately. I am running OSX 10.5.5 and QT 7.5.5 on a 3GHz quad mac pro. I tried trashing the project folder as described here and it output a pro res HQ file but that froze after about 150 frames. I tried experimenting with changing frame size to 960x540 (don't ask me why!) but it worked except of course I had a 1920 x 1080 image with the half size(or rather quarter size) image surrounded by black. After quitting redcine and opening again a couple of times ... it began to work and I was able to output a 1920x1080 pro res file. I have only just got my camera so I only had one shot to output as a test. Did this issue ever get solved properly?

[AntonyCASAFilms]

PC System: Intel(R) Core(TM)2 Quad CPU Q9400 @ 2.66GHz
Display Device: NVIDIA GeForce 9800 GT

Redcine 3.1.5
Red build 16
Shot at 4k 2:1

I can create DPX files, but when I set the output format to Quicktime I just get errors writing almost every frame.

I have tried this with various different combinations of output settings:
1080p / 720p
H.264 / MPEG4

I have also tried it with the project settings as both 4k 2:1 and 1080p (then choosing Scale to height).

It fails in every combination.

The log is attached.

[Steve Freebairn]

On a 2.66 ghz dual dual core mac a fresh install of Redcine resulted in the same clip being exported over and over and over, even though the on screen window showed that redcine was working through all the files.

[Peter Savage]

this may have been mentioned before but I could not find it... It seems Redcine 'remembers' the duration of a previously output file somewhere. I trashed just the Library/Redcine/Project/Sesion_1/Construct.reg file to wipe the slate clean... All my previous project settings were lost - I expected that. I loaded a new shot into Redcine. I did not set any in or out points, I changed settings in the colour panel and output to ProRes HQ. All worked perfectly. I removed the existing shot and and loaded a new, longer shot. The metadata, and the player showed the correct length for this shot. I made my colour adjustments and then output this shot.
It was fine for the exact same number of frames as the previous shot, then for the rest of the actual length of the shot it was a still frame of the last frame rendered. Any thoughts anyone?
I can output the files from Red Alert no problem... but...
I hope this points someone in the right direction to maybe resolve this issue as Red Alert does not seem to have the same degree of control as Redcine.

peter

Mac Pro 2 x 3GHz Quad Intel Xeon. OSX 10.5.5 QT 7.5.5

[Bruce Allen]

Does anybody for RED or Assimilate even read this?

I found the answer to my damn file saving bug.

On my borrowed Mac, you can just type the filename (without .rcn) when saving.

On my PC, you have to manually add .rcn to the filename. Or it just says "Failed to save Project..."

The funny thing is, when you successfully save (eg I type in "test.rcn" when saving), RedCine shows it as "test" in Project Settings. When I hit Save again, RedCine will try to save as "test" instead of "test.rcn" and fail again.

So each time I hit Save I have to manually re-type in the .rcn extension.

Which is unlike... well... any other program I know. When I was 10 I wrote programs in QuickBASIC and they would either add the file extension if the user forgot, or work fine without it.

So I think this counts as a bug.

BTW, if you guys want to fix it, here is a step-by-step breakdown of how I replicate the bug on my system:

1. Fresh install of RedCine
2. import 1 shot
3. try to save project "test.rcn" in "C:\SERVER_VOL_1\_work_2008\2008_BRANCH\proj\redcin e_tests"
4. FAIL

EDIT: that's supposed to be redcine_tests BTW not redci ne_tests. But there's a bug in the RED bulletin board system which adds weird spaces. No I'm not joking.

I went through the log file and found the following line:

16:38:10.45 ERROR: IO Create File : 'The filename, directory name, or volume label syntax is incorrect.'

Bruce Allen
www.boacinema.com

[SF Geek]

No Bruce. Post production posts get no attention.

Peter. Have you tried Redcine reset? I'm not saying it wll fix your problem, but it helps. You should be able to load a saved project after staritng Redcine with redcine reset and your frame issues should be minimized. I haven't had any problems lately. I'm on a 2.6g Macbook pro.

[Peter Savage]

Hi SF Geek, thanks for the suggestion. Do you mean to create a new project when you say reset? I could not find a reset command anywhere.... I just did a very quick test by creating a new project and it did clear the problem from my previous test. But I also lost all my settings of course, so it means one has to save all settings etc but I guess this is preferable to deleting the project folder...
I will have more time tomorrow to try some more tests and will post feedback if it's worth posting!

Thanks again

peter

[SF Geek]

Redcine reset is a little app that Anders, a fellow reduser created to start redcine with all the preference folders trashed. If you save your settings on a project you can load it in after starting redcine with redcine reset. That way you'll have a fresh start, but you won't have to redo all of your color correction, in&outs, things like that.

Just look up redcine reset on the forum and you should find a link.

[Peter Savage]

Thanks for pointing me at Redcine reset. It seems to be a quick and simple solution to the freeze frame problem. I noticed that if I am super careful and do not try to do anything that causes an error in the output (like trying to output a file with the same name as an existing file!) Redcine seems to work fine - but of course it is so so easy to forget something and then the problems begin...

Anyway, for now this little app seems to do the trick for me.
Thanks! (and Thanks also to Anders)

peter

[Peter Savage]

sadly I was a little premature in my reply. After adding 6 shots to Redcine, even after restart with reset I now get the same frozen frame for every clip I try to output. UNLESS the clip I want to output is before the frozen frame in the Redcine timeline. Re-organising the clips in the time line makes no difference. In the current example the frozen frame is numbered 1450 but in previous attempts (different projects) the same thing happens on a different timeline frame.
Oh well back to the drawing board

p

[Bruce Allen]

Since nobody from RED seems to care about the errors, how about this?

I suggest we come up with creative names and use different colors and fonts for them to make it more fun for them to read.

Today I bring you the...
:ph34r: <<SAD PANDA ERROR!>>:ph34r:

I hit this fun little error today while trying to work around the dreaded NAUGHTY TURTLE ERROR (where REDCINE stops short when you give it too many clips to import).

Here are the steps:

1. Clean prefs, reinstall REDCINE 3.1.2
2. New Project
3. Library -> Depth -> 10
4. Import All Shots... point to //volumes/BACK UP/footage/red_drive_1
5. when that's done... Import All Shots from //volumes/BACK UP/footage/red_drive_2
5. when THAT's done... Import All Shots from //volumes/BACK UP/footage/red_drive_3.
6. okay buddy, try to import NOW.
7. haha, we're screwed (can't see any folders) - screenshot #1
8. wow, can't even save (same problem) -screenshot #2

EDIT: 9. Now when I try to reload REDCINE, it crashes immediately after the big RED logo splash screen goes away

Attached is .log file, plus the latest Construct.reg, Project.reg and ProjectMedia.reg files (can anyone from RED tell me what the last two do? I assume Construct.reg is the autosave or something?)


http://www.reduser.net/forum/uploaded/553_1228256345.jpg

http://www.reduser.net/forum/uploaded/553_1228256371.jpg

Bruce Allen
www.boacinema.com

[Pawel Achtel]

Bruce,

I think the Red Team does care about the bugs, but this does not mean they have time or resources to respond to the reports on Reduser. The reports are valuable as long they contain technical information and no less no more helping them to siff through irrelevant text such as people whinging.

[Bruce Allen]

While I'm at it, can I officially submit two more names:

1. GRUMPY BEAR DEFECT - the way REDCINE fails to export color info with its XML files (thereby forcing you to start from scratch with your color each time you try to online)

2. FEROCIOUS POSSUM FUCKUP - the fact that (unlike any editing program made after 1985) there is no way to let REDCINE know that the R3D files it is looking for have moved to a different drive. This also makes it impossible to go from Mac to PC.

Bruce Allen
www.boacinema.com

[Bruce Allen]

Bruce,

I think the Red Team does care about the bugs, but this does not mean they have time to respond to the reports on Reduser. The reports are valuable as long they contain technical information and no less no more helping them to siff through irrelevant text such as people whinging.

If they cared they would have hired a bigger QC team and more coders.

I understand error reports but it's a two-way thing. On other Beta programs I'm used to the developers getting back to me promptly. I'm used to seeing errors that get reported find their way onto an official public error list, and slowly get checked off. That's how software development works.

Problem is, it's not happening with REDCINE. Why? I guess the team is too small and the person making the hiring/budget decisions (Jim?) doesn't understand this.

Big problems, such as the relinking problem, have been an identified issue since March 2008.

The "importing many clips at once error" has been around a long time. But you don't see it on the list of known issues in the REDCINE changelog, do you? I can't believe that they haven't nailed down that down. Very irresponsible.

Someone at RED who makes hiring decisions does not understand the magnitude of the problem. They need to hire more people, that's the only answer.

So drastic measures are needed. Submitting normal bug reports right now has failed. After over a year, REDCINE is still not production-ready by any means.

Bruce Allen
www.boacinema.com

[Eugenia Loli-Queru]

Hi all, I am not sure if the following bug is already posted or not.

So, I downloaded the latest REDCine the other night to test it for the first time. It installed fine, doubled clicked it, but its widgets show up only on the higher half of the screen, not in the whole screen. So for example, the upper half of my screen shows the lower part of the REDCine window. The lower part of the screen is just grey with nothing in it. While in this state, NONE of the buttons are clickable!

I was able to get around the bug when my suspicion as to what's wrong proved to be correct: REDCine doesn't like setups with *rotated* secondary monitors, EVEN if itself is not trying to load on the rotated monitor. When I changed the secondary rotated monitor to be the "primary" monitor, then REDCine did load correctly, and the buttons were responding.

Here's my setup that created the problem:
Primary monitor: 1280x1024 (REDCine was loading with the bug here)
Secondary monitor: 1200x1600, rotated.

Here's the setup that did fix the problem, but this was not the monitor I wanted REDCine to load on:
Primary monitor: 1200x1600, rotated (REDCine loaded here successfully)
Secondary monitor: 1280x1024

Apparently, REDCine *assumes* that both monitors are running the same resolution, and if not, it requires the monitor with the highest resolution to be the primary one, otherwise it just doesn't work properly. I am interested in seeing this bug fixed, I am not interested in workarounds. I have my monitors setup this way because that's how I want them.

Please let me know if you need more info. I run XP 32bit, nvidia card, all updates installed.

[Benjamin Broad]

Hi,
Redcine 3.12 (Mac) is crashing when working with Anamorphic footage shot 30 Nov 2008. Footage is 2816 x 2304.

Attached are:
Problem Report for Apple
Redcine.log

Redcine 3.15 (PC) opens the footage, however the pictures are snow/black

Benjamin Broad
Frame, Set & Match
Australia.

[Benjamin Broad]

Hi,
REDcine 3.15 (XP) is displaying a corrupted image - Footage is 2816 x 2304.
In addition, REDcine crashes on new/exit. Crash log attached.

Benjamin Broad
Frame, Set & Match
Australia.

[Dick Maney]

In attempting to resize footage, the resulting Quicktime out of RedCine flashes rapidly between the resized picture and the original full frame, two to four frames of each in random and rapid succession. Also, continue to have freeze frames after a minute or so (it varies) into a longer clip of several minutes in length. Shorter clips of 20 to 30-seconds usually work. Have tried RedCine reset and everything else but have just about given up on RedCine.

Fortunately, RedAlert and RedRushes work perfectly--always have.

[Josué Ignacio Saldaña]

Anyone knows how to fix?
http://reduser.net/forum/showthread.php?t=19123

[Lav Bodnaruk]

Hi Eugenia,

I had the same problem, because I also run two monitors. One of my LCDs is 20" and the other is 23", and the resolutions are also different. The moment I down re-zed the bigger screen to the same resolution as the 20" - 1680x1050, the redcine worked OK.

The alternative was to go into my Nvidia Properties and make the 23" the PRIMARY screen - the REDCINE would then open up there, and work OK, with the 20" screen now being a spare...

This worked in my case - hope it is somewhat helpful
cheers,
Lav

[Lav Bodnaruk]

hey all,

id like to put my bug forward...
I am using REDCINE on PC, version 3.1.5.
I can get the R3D files opened in there, and I can export XML, convert it to XSL and eventually to ALE (for Avid) but I cannot output QUICKTIME Avid DNxHD file, no matter what I try.

Actually... any QuickTime file (any codec) that I try, the error is the same:

Player: Failed to write frame _____and then there would be frame 1, frame 2, frame 3, etc...

Underneath that line, it says:

Node: RedMag
At: ___date____time____

that is it...
Any ideas on what could be causing this? I tried to re-install the REDCINE few times, used all settings I can think off - different clips, in and out points, no in and out points, formats, folder output settings, etc etc.. but anything you can think of, please let me know

thanks!
Lav

[MikeCurtis]

Too many files loaded into Redcine seems to break the Open dialog - I pulled in a bunch of shots for a 10 minute short, then couldn't load the Redcine XML file I'd made with cineXML - the dialog wouldn't show anything when I clicked on volumes. This is with Redcine 3.18, OS X 10.5.6, 8 core 3.0GHz, ATI X1900, 5GB RAM.

[gbalaji]

Redcine can load maximum of 112 clips at a time.

[MikeCurtis]

well, crap. So for 290 cut short, bust into three parts I guess. Thanks for that help!

[MikeCurtis]

and WTF is up with that limit!!!???? Seems so arbitrary. I'd rather have laggy performance than none...so that is why the open dialog barfs out? Crazy.

Fix, anyone?

[Kevin Wild]

I'm with you, Mike. I am so tired of RED Cine not working correctly or at least as good as it should.

I just completed a 2 minute edit in FCP. All I want to be able to do is to bring the frames I used (via XML) into RED Cine, color them, and export back out. Crimson immediately gave me an error and that was that. UGH! This does not seem to be overly difficult or asking too much!

Beside the clip quantity limitation you are having trouble with, we also found there to be a clip length issue on an earlier project, where crimson/RED Cine didn't work with long clips (over a 4 gig limit). Not sure if this issue has been resolved or not.

I really want RED's tools to "just work" the way they should. Again, the instance I asked for above (a simple conform/color process) isn't that crazy. Not after this much time...

[Cüneyt Kaya]

and WTF is up with that limit!!!???? Seems so arbitrary. I'd rather have laggy performance than none...so that is why the open dialog barfs out? Crazy.

Fix, anyone?

didnt you know it only costs 17500 USD with Scratchcine to have this.
this is exactly what redcine should be.--

i kicked out redcine a long time ago out of my workflow.
its only a viewing tool on set...sometimes

[David Rasberry]

New to Redcine. Just playing with a few clips from Redrelay to learn a little about the workflow while awaiting Scarlet.

Toshiba laptop: 2MHz Intel Core2 Duo 8750, 4GB ram, 256MB DDR2 ATI Radeon 3470, 2 x 200GB 5400rpm drives. Vista 64bit home premium. Redcine 3.1.8

Program loads and runs fine. Plays 4k clips at 1/4res medium at about 18fps. Plays 2k clips real time at the same setting. All picture controls work correctly and instantly. All menus and functions work fine with no crashes or hangups of any kind except for output rendering.

I have tried loading Jarred's 2k dragstrip clip from redrelay and encoding to output at native size with no changes using every format and filter combination available except QT, I only have the QT player not the full version. All produce garbled frames, noise and banding, color shift, no usable image. everything else about the program works just fine except the encoding.

Any clues?

[Bruce Allen]

and WTF is up with that limit!!!???? Seems so arbitrary. I'd rather have laggy performance than none...so that is why the open dialog barfs out? Crazy.

Fix, anyone?

It's a bug. Not a hard limit. Has been reported for AGES (years?).

I don't think anyone at RED has actually tried to use REDCINE on a real-world project over a minute long. If so they would know that bugs like this one really are showstoppers and would have fixed them by now.

I'm not sure how to let RED know that this is important. I've tried polite posts, rude posts, polite emails, rude emails... no results except getting the entire RED software team angry at me. They think it's just me whining.

I don't care any more - I am shooting on Canon 5D Mk2, HV20, EX1, HVX200 and having lots of fun. Until the workflow gets fixed I probably won't bother with Red unless I have a project with sufficient budget for me to either buy a new Mac or can afford to have everything processed on a Scratch.

Anyway, over to you guys. Why don't you write something in ProVideoCoalition, Mike?

Anyway, I'm sure that RED will fix it by the time Scarlet is released - imagine what's going to happen when 1000s of consumers hit this issue (and all the others)?

Bruce Allen
www.boacinema.com

[David Rasberry]

Redcine seems like a quite capable program for its price (free). What do people expect?

[Sebastian Riezler]

I'm on my first Red Cam project and already really dissapointed by the post workflow for Avid MC.

It's simply insane(!) how long the transcode of these R3d files takes!
Come on you Red and Avid guys, lock yourself up in a room and get some solutions for the people out there working with this stuff on a daily basis.
You are making money out of this stuff!!!


My experienced bugs are:

-I used several clients in a network to transcode different shots simultaniously. By accident I tried to transcode the same R3d file on two different clients.
A little message like 'file already in use' would be great. At the moment RedCine pretends the file is not existing for one of the two clients.

-I copied my R3D file onto some Avid Unity workspaces. Everytime i connect my workspaces they get another driveletter. This results in offline shots within RedCine when I load an old project. Can't be that hard, to do some 'relink' for the files, huh?

- Most annoying thing is that when you select Quicktime DNxHD as output format, RedCine won't mention with any word if your system is missing the Avid codecs or not.
Holy crap! Just a little message! Do you guys know how frustrating it is, when you realize after 5 hours of transcoding that all you got is bullsh*t, because the codecs weren't installed on your client. Call the IT-Departement, ask them to install the codecs and do it all again. Very funny.


For me it will take some serious improvements in the RedCam Avid workflow before I try it next time.

[Cüneyt Kaya]

Redcine seems like a quite capable program for its price (free). What do people expect?

ehm...i paid over 30 000 for red products.
guess somewhere in this price is the redcode raw and the software.
anyway...i like the new plug ins.

IMHO:
redcine never really was a red product.
RED ALERT was by RED...redcine seems to be the unwanted stepson of ...yeah you can guess who :)

[David Rasberry]

I would be nice if they could get the apparently video card related coding problems for output corrected. It is a nice entry level tool otherwise.

[MikeCurtis]

Bruce - been a BUSY guy. It's tough out there these days.

Let's see, what's happened in last year? Changed from self employed out of my own comfy house in Austin to LA to crazy job whilst living in "temporary" tiny room in LA, quit the job to orbit back to Austin for The Girl, The Girl who was going to move out here with me broke up with me one week after that, over the phone; crazy times ensue, net worth cut in half, to top off the year got rear ended at 60mph while stopped at a light on a highway.

Fun times....

-m

[David Wakeley]

Hi all,
Is anyone having trouble with RedCine 3.1.8? My Mac 15" will run 3.1.2 fine, but when I try to open 3.1.8, once loaded, it crashes the Mac big time. Tried all the usual - unload everything & reload - same result. Any ideas?
David Wakeley,
Sydney.

[Benjamin Broad]

Hello David,
I'm running 3.18 on my Macbook Pro (10.5.5) with no problems. I was able to open your footage yesterday.
There may be a plist file or something somewhere that needs to go.
I would be happy to have a go fixing it for you.

Ben.

20090303
Having said the above, I now find 3.18 to be barely functioning - it slowed down to a crawl and the GUI lost a lot of the graphics. I've reloaded 3.12 which, at the time of writing, works well.

[Greg Ephraim]

Hi all,
Is anyone having trouble with RedCine 3.1.8? My Mac 15" will run 3.1.2 fine, but when I try to open 3.1.8, once loaded, it crashes the Mac big time. Tried all the usual - unload everything & reload - same result. Any ideas?
David Wakeley,
Sydney.

I am having the same problem with 3.1.8 crashing, previous version worked fine, 3.1.8 won't even open for me :(

any help is GREATLY appreciated

[Chris Swinbanks]

not enough time to search lots of posts to see if this has already been posted...

Doing some H.264 qt conversions from 2k r3d's....
In Redcine 3.1.8 (PC version) I applied some pan/scan x/y values in the SHOT menu to a group of clips.
In COLOR menu I adjusted some colour parameters slightly, then copy/pasted to ALL.
Scrubbed through clips and the pan/scan values had changed back to original settings, so I reset them again... and double checked they were all OK.
Went back to COLOR, made another slight change, copy/pasted to ALL again... lo and behold... all my x/y shot values changed again.... the copy paste in colour seemed to be over-riding the values under SHOT.....
???

Chris

[Vico Martin]

Same as many others 3.1.8 crashes on MacBookPro 15" Intel 2.2 (alluminium) and 10.5.6.

Redcine 3.1.2 works like a charm but there is two Anamorphic projects on the way.

In MacBookPro 15" Intel 2.4 (Led screen black border), 10.5.6, works with no problem.

Some Nvidia friendly in 3.1.8??
some java update crashing??
Gremlims??

(Of corse, I clean preferences many times before reporting this.)

Please help! :embarassed::embarassed::embarassed:

[Cam Crowley]

Hi Folks - Here's my Mac Specs:

MBP 17inch 2.5 GHz Intel Core Duo WideScreen
4 GB RAM
GForce 8600M GT
OSX 10.5.6
QuickTime 7.6

Latest RED QuickTime plugs etc.

RedCine Version 3.18 will not output. Quicktimes come out as a single freeze frame over the duration of the clip and any image sequence (TIFF, DPX,Targa) results in error logs on processing of each frame and zero output to the folder. I know others have experienced this but I can't seem to find the specific fix.

I've gone back to REDCine 3.12 and it renders the QT no problem but will only render one image of image sequences (despite appearing to crunch through all frames).

REDAlert works fine. CS4 and FCS work fine.

This is becoming a bit of a head scratcher - up until now I haven't had any problems and yes I've tried plenty of reinstalls after trashing librarys etc. If anybody can enlighten me on where the problem might lie it would be much appreciated.

Thanks

Cam

[Vico Martin]

Same as many others 3.1.8 crashes on MacBookPro 15" Intel 2.2 (alluminium) and 10.5.6.

Redcine 3.1.2 works like a charm but there is two Anamorphic projects on the way.

In MacBookPro 15" Intel 2.4 (Led screen black border), 10.5.6, works with no problem.

Some Nvidia friendly in 3.1.8??
some java update crashing??
Gremlims??

(Of corse, I clean preferences many times before reporting this.)

Please help! :embarassed::embarassed::embarassed:

no one from red answering here for a month???

Please RC 3.1.8 still crashing in Macbook pro (alluminium), anybody help!

Or... said everyone 3.1.8 will never work in MBP older than last model.

[biker_eh]

Good day!
I just purchased a new Intel based Mac Pro. It will run all the red software but RedCine. I am running the Quad-Core Intel Xeon 2.8GHz with 6GB of RAM and a ATI Radeon HD 3870 graphics card with Mac OS 10.5.7. I am running RedCine 3.1.8 is so far not working on this machine. It works fine on my new Intel Based Mac Book Pro.

I tried the following to fix the issue.
-5 x reinstall or RedCine and cleaning the folder that is created in the Libary.
-2 x Repair Disk Permissions.
- 5 x Reboots
- Reading as many Red User posts as possible.

Very perplexed by this issues. If you want me to post the error message that I am getting in the send error report to Apple let me know.
Thanks for any help in advance! :beer: Cheers
Chris

[Bao Yan Zhou]

my pc
xeon 5430 *2
Tempest i5400PW
8GB RAM
ATI fireGL 5600

os: win xp x64 sp3

I finished the setup of REDCINE 3.18
and start it, but it just crashed with the window notice " send message" bla bla bla.

so I need know why it happened and how can I fix this problem

[Jon Corcuera]

Well a bad one, at least is phreaking me out.
Shot in build 20. 4k 2:1 36 redcode
I see it in Quicktime player and red alert but ... RA last version Quick 7.6.0
I load the clips in redcine and is all black and only see "solarized" highlights, the redcine keeps working no crushing but i see sit.
The thing is last week with the same setting, the only posible change was to redcode 28, and it was perfect. I have reloaded redcine and clear library but nothing any suggestions gladly apreciated. to night I shoot again ...
Jon

[Jon Corcuera]

Is wear because i can load what i shoot with previous builds and what I shoot with 20 last weekend but not this weekends.
It was shot in 4k 2:1 and for playing around to try to get an answer i realized that if i change the project to 720 or 1k or x i have a black box in the middle and in the exterior I see the real recorded image.
Ok when i change any setting in the curve as well is apearing the recorded image ...
well i don know if i explained well myself but if anyone of red hets in contact i will try to explain myself better because talking alone is uselless.

[Andrew M.]

Anybody noticed that left and right channel is inverted when creating QT files with REDCINE 3.1.8.
(left is right and right is left)

In the proxies QT channels are OK but in the QT created with the REDCINE channels are inverted.

PC version
Vista 32
Vista 64

[Charles Stewart Jr]

When I first boot up Redcine the video playback window is blue and there is a small message in the left hand corner that reads, "Failed to lock image buffer".

When I load files and choose one, the video playback window turns grey.

When I go to "Library" they are grey as well, but if I uncheck the "color" button I can see video image on the clips.

My fear is that I'm using a Mac Book with the integrated Intel 3100 graphics chip and that it does not support it. But, when I use Red Alert it loads it up just fine. So I was wondering if it was just a glitch.

Thanks
Charles

[Mathew Medeiros]

It seems I'm having the same problem too with RedCine. When loading the card, all the shots appear only as black, and plays through as black. BUT, by toggling a metadata setting (ISO, Exposure, etc.) in the Color tab, the video appeared in place of the black and plays through normally. The proxies, transcodes, and RedAlert all play fine and work as they should, it's just RedCine 20.0.0 that has the issue.

It could possibly be a combination of metadata settings we used while shooting that throws off RedCine, but it's anyone's guess until I get the chance to test it thoroughly. I'll see if I can generate a log file to send to the developers.

RedCine 20.0.0
Camera firmware 20.1.3
Mac Pro 4x2.66Ghz

[Lyndel Crosley, SOC]

Black clips Same as Mathew.
RedCine 20.0.0
Camera firmware 20.1.3
Mac Pro 4x2.66Ghz
Intel PC 4x 2.66
AMD PC 4x 2.5
Upgraded REDCINE from 3.1.15 to 20.0.0 and the output of the clips are black.

1. On Mac and windows computers.
2. with both versions on the computer and without
3. if both are loaded and I use 3.1.15 I can see the clips but the output is black

http://DragonsEyesPROD.com/images/A001_C002_1109DU_0415.jpg

[Lucas Wilson]

Hey guys...

If your clips are black, and they magically appear when you hit the Color button on the top toolbar, that means your graphics card doesn't have the necessary capability to run Redcine.

Lucas
-----
ASSIMILATE, inc.
LA, CA, USA

[Mathew Medeiros]

What are the supported video cards for RedCine? I don't remember seeing a compatibility list. It hasn't been a problem beforehand, why would this be an issue now? Running an ATI X1900 on a Mac Pro.

[Jeremy_Sawatzky]

Srry about my name. i know its supposed to be my real name, imported shouldnt be infront of it. that happened when i changed my password. If a moderator could change it i would appreciate it. my bug is that redcine looks like this when i open it. I am running on windows 7 PC with an ati 4870 graphics card and 4 gb of mushkin ram. it says redcine beta when i open it, it was the only download that supported this os. any help is appreciated http://i203.photobucket.com/albums/aa61/b2dmastersniper/DSC00302.jpg

[John Nguyen]

So most everything about RedCine works great for me on my laptop with the following specs:

2.0 Ghz Intel Dual Core
4 Gb RAM
32-bit Vista
5400rpm Harddrive
ATI Mobility Radeon HD 3400 Series Graphics Card

The one problem is that the output in ANY wrapper or settings results in the attached image. The picture moves, it just.....does so in that strange output. Any ideas?

[Peter Arnold]

[QUOTE=Lucas Wilson;466611]Hey guys...

If your clips are black, and they magically appear when you hit the Color button on the top toolbar, that means your graphics card doesn't have the necessary capability to run Redcine.



Hi Lucas

I dare to disagree.

My RED V20.1.3 Files come in black too while the older V17 come in as they should. (Old quadro FX 1500 here)

In every other application that can run R3D Files (Adobe Premiere/After Effects or even VirtualDub) it's not a problem at all.

So I'm tempted to say that it can't be the graphics card. I call it a bug.

Peter

[nigelsmith]

It's a small thing.... but I've notice that with Redcine v20.0.0 that no matter how many times you deselect "crop" in the project settings and save the project.....it's is always selected when you re-open the project.

[Anton Serdobov]

Hi ppl!
I'm working on Mac Pro with 2x2.8 Quad Core, 8Gig RAM.
I have 328 R3D files and do folowing:
1. Create a new project.
2. Choose Load All… and select the directory containing all of my R3D's
3. Choose "Open" to load my XML an see... nothing! On left side of dialog window i see list of folders (Applications, Users, Library,Network and Volumes) but when i clicks on any of it nothing happens on the right side. But if i load not all 328 files - dialog window works fine. What i'm doing wrong?

[Andrew R]

i wiped all red software and plugins off of my computer and then downloaded fresh versions of the FCP plugin and redcine-x. i had been using redcine before, and i got redcine-x because i thought it might work better/differently than redcine had been.

i decided that it wasn't any better and deleted redcine-x... and now i can't install redcine on my machine. why is this? it installs a new red alert and red rushes, but not a new red cine when i attempt to install the software package. redcine-x installs and runs perfectly, but i can't go back to the other red cine.

[Scott_Thorne]

Well a bad one, at least is phreaking me out.
Shot in build 20. 4k 2:1 36 redcode
I see it in Quicktime player and red alert but ... RA last version Quick 7.6.0
I load the clips in redcine and is all black and only see "solarized" highlights, the redcine keeps working no crushing but i see sit.
The thing is last week with the same setting, the only posible change was to redcode 28, and it was perfect. I have reloaded redcine and clear library but nothing any suggestions gladly apreciated. to night I shoot again ...
Jon

I had a similar issue with Redcine thismorning. Only shooting in 16:9. It happened to the first two 16GB CF cards of the day. No settings were changed from the day befor. Our solution was to reset the camera back to the factory defults and reload our look and user profiles. This fixed the issue with the way the R3Ds were showing up in redcine, but I still have no idea what could have caused this to start happening. Anyone else out there have any ideas?

Internet was down earlier. I could only post from my phone. Anyway I am running version 20 of Redcine on a Macbook pro 2.5 Intel Core 2 Duo with 2 GB Ram, Camera build 20.1.3,

Later today I found that when I had the buggy clips in Redcine I could change the exposure or the brightness settings and the picture would come back looking fine. But this was buggy sometimes only the brightness would work but not the exposure and vise verse.

I don't think this will affect anything in the long run, but confused as to what could be causing it?

[c reynolds]

Hi
I have posted this in the main section before i saw this post.
I have Macbookpro (intel) and when i try to launch Redcine it locks rightaway, the app doesnt get started,I do get a nice picture of the Redcine emblem.
Perhaps it doesnt work with Macbook pro.
Thanks C.

[Eric Santiago]

Im not sure if this thread is still going with bug reports but here goes.
My bug is a basic Mac Pro crash. Occurs after numerous scrubbing with diff clips. Now I cant prove thats the cause due to prior problems with this workstation set-up (Quadro 4000, RED Rocket and Mac Pro 12core). Ive posted my findings with this combination and have not had the best results to date.
However with newly installed OS (thanks PNY) and latest Nvidia drivers the system is more stable where it wasnt before.
This time around after regular color editing with numerous clips the system throws the "Grey Screen of Ecck :P".
Now only reason I mentioned the scrub is that it has died twice while scrubbing.
Does RCX have specific hard-drive settings/combos?
Do I need to have a RAID system to play back files even with a ROCKET?
The files were played off the desktop.

Any help would be grateful ;)

RCX Build 351
ROCKET/BOB latest drivers
Mac Pro 2.93GHz 32GB RAM 1TB System Drive
Nvidia (PNY) Quadro 4000
Apple Cinema Dual 30's

[Jeremy Torrie]

On Win 32 with RC-X 416...when I launch I get "RedRocket #0 Driver and or Firmware is out of date. This version of REDcine-X requires Driver: 1.4.4.0 and Firmware: 1.1.14.17 to use this RedRocket card."

I've searched and cannot locate these anywhere...any ideas?

[Joel Pfeiffer]

I am running RCX 454 I have a MACPRO 1.1 with a 3.0 ghz quad core (x2) so an eight core with eleven gigs of ram and the NVIDIA GeForce 7300 GT graphics card.
I x-code all the time with no issues, I always use RCX, this is the first occurrence. When I transcode (overnight) It goes for the first few clips then it renders out black frames, all my footage came out black, somewhere through the third clip it goes black, I still have audio on all my clips. My energy saver settings are off, it does not put hard drives to sleep, I turned those settings off a long time ago. What could be the issue Im having? It also did a few clips with the S000 ending. It is a Red One camera from Brooks Institute I have no idea what build it is, I can get this info if necessary. Im going to redo it, will repost if i had success. Thanks for any advice on this.

[Jeff Kilgroe]

Joel, to avoid confusion, since this is an old area and old thread, I'm closing it down. People should respond to your other thread here:
http://reduser.net/forum/showthread.php?60805-RCX-454-Rendering-Black-Video