Thanks Mitch :-)
Sometimes it needs to be said. :-)
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Thanks Mitch :-)
Sometimes it needs to be said. :-)
Yeah, we are working on those logistics. Coming soon...
BC
Joseph, i love you man but I have to tell you that that is a common practice by thousands of companies, in hundreds of industries, including - at one time or another, virtually every company that Red competes with. And not to be cynical - but , while it may be completely truthful, it is often also a marketing/sales technique to increase current sales.
There seems to be a certain naïveté on this board about communications and service from the other companies. They may not have a public Internet forum, and service may have slipped a bit in the past few years as the highend pro market has died compared to earlier years and there have been repeated downsizings and reorganizations. But throughout the eighties and nineties, service and communication was pretty phenomenal - far superior to todays "call, get a voicemail, send an email and hope you hear back someday."...
I've never been considered a big money player, but i could give you dozens of examples where the likes of Sony, Panasonic, Fujinon, canon, etc bent over backwards to solve our problems or support an esoteric application.
Ps sorry for the mistakes, I'm a very good speller, but typing on an iPad, inside a waterproof bag, in a Hottub at midnight - is a bitch... ;-)
Yeah... but this is not the 80's or 90's. If Sony or any other company can give me what RED is giving me then I'd be spending my money with them. RED is unique in the features of it's products, in the price points of those products, in their upgrade program and in their service. Please show me the thousands of companies like RED... about the only other company I love equivalently is Flanders Scientific.
kinda missed the point of what i said.....
I hope you are thinking of the United States Postal Service as one of your examples.