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Type: Posts; User: Nick Grow

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  1. Replies
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    Cornell, please feel free to contact our transfer...

    Cornell, please feel free to contact our transfer of ownership coordinator directly at transfers-at-red-dot-com with any questions.

    NICK
  2. Alex, I recommend contacting RED SUPPORT directly...

    Alex, I recommend contacting RED SUPPORT directly by sending us a tech support ticket here http://www.red.com/contact_us and a log file from your SCARLET-X for diagnosis.

    NICK
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    Matt, I recommend contacting RED SUPPORT directly...

    Matt, I recommend contacting RED SUPPORT directly by sending us a tech support ticket here http://www.red.com/contact_us along with the .R3D and a log file from your SCARLET-X for...
  4. The SCARLET-X Brain is battleship gray in color....

    The SCARLET-X Brain is battleship gray in color.

    http://www.red.com/products/scarlet

    NICK
  5. Hi Michel, We have this information provided...

    Hi Michel,

    We have this information provided in the RED Re-Certified Product Warranty section here http://www.red.com/warranties.

    Please feel free to contact us directly at...
  6. Hi John, I looked into this and see your...

    Hi John,

    I looked into this and see your SCARLET-X was shipped back to you earlier today. Please feel free to email me directly at nick-dot-grow-at red-dot-com and I will send you the FedEx...
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    Hi Peter, I can confirm we received your tech...

    Hi Peter,

    I can confirm we received your tech support ticket at 11:51 AM today and one of our techs is reaching out to you now to assist.

    NICK
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    Yes and for any questions regarding the RED ONE...

    Yes and for any questions regarding the RED ONE M-X upgrade program please feel free to contact our M-X upgrade division directly at mx-at-red-dot-com.

    NICK
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    Antony, I recommend contacting RED SUPPORT...

    Antony, I recommend contacting RED SUPPORT directly by sending us a tech support ticket here http://www.red.com/contact_us and a log file from your camera for diagnosis so we can assist...
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    The +1 MONITOR ADAPTOR Operation Guide is now...

    The +1 MONITOR ADAPTOR Operation Guide is now available for download on RED.com/downloads here.

    For any questions or feedback regarding the Operation Guide content, please send us a detailed...
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    Paul and Brigham, I recommend contacting RED...

    Paul and Brigham, I recommend contacting RED SUPPORT directly by sending us a tech support ticket here http://www.red.com/contact_us and a log file from your camera for diagnosis so we...
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    Jon, I recommend contacting RED SUPPORT directly...

    Jon, I recommend contacting RED SUPPORT directly by sending us a tech support ticket here http://www.red.com/contact_us and a camera log file from your SCARLET-X so we can assist you...
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    Larry, I recommend contacting RED SUPPORT...

    Larry, I recommend contacting RED SUPPORT directly by sending us a tech support ticket here http://www.red.com/contact_us and a camera log file from your EPIC-X for diagnosis.

    NICK
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    Ale, I recommend contacting RED SUPPORT directly...

    Ale, I recommend contacting RED SUPPORT directly by sending us a tech support ticket here http://www.red.com/contact_us and a camera log file from your SCARLET-X so we can assist you.
    ...
  15. Beautiful... love this. NICK

    Beautiful... love this.

    NICK
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    Raphael, I recommend contacting RED SUPPORT...

    Raphael, I recommend contacting RED SUPPORT directly by sending us a tech support ticket here http://www.red.com/contact_us so we can assist you.

    NICK
  17. J.P., I recommend contacting RED SUPPORT directly...

    J.P., I recommend contacting RED SUPPORT directly by sending us a tech support ticket here http://www.red.com/contact_us and a camera log file from this EPIC so we can assist you.

    NICK
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    Max, feel free to email directly at...

    Max, feel free to email directly at nick-dot-grow-at-red-dot-com and I'd be happy to look into this to see what we can do to make this situation better for you.

    NICK
  19. Eric, I recommend contacting RED SUPPORT directly...

    Eric, I recommend contacting RED SUPPORT directly by sending us a tech support ticket here http://www.red.com/contact_us and a camera log file from this EPIC so we can assist you.

    NICK
  20. Thread: Beta Build 4

    by Nick Grow
    Replies
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    452

    Giles, please contact RED SUPPORT directly by...

    Giles, please contact RED SUPPORT directly by sending us a tech support ticket here http://www.red.com/contact_us and camera log file from your EPIC so we can take a look.

    NICK
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    Christopher, please contact RED SUPPORT directly...

    Christopher, please contact RED SUPPORT directly by sending us a tech support ticket here http://www.red.com/contact_us and camera log files from these EPICs so we can take a look.

    NICK
  22. Paul, I have access to all of your previous...

    Paul, I have access to all of your previous correspondence with RED SUPPORT. Please email me at nick-dot-grow-at-red-dot-com and I will be happy to address this with you directly.

    NICK
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    Brennan, I recommend contacting RED SUPPORT...

    Brennan, I recommend contacting RED SUPPORT directly by sending us a tech support ticket here http://www.red.com/contact_us and a camera log file so we can assist you.

    NICK
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    Christopher, please send the camera log file...

    Christopher, please send the camera log file directly to me at nick-dot-grow-at-red-dot-com when you get a chance. Thanks.

    NICK
  25. Thanks for your patience guys. We're working on...

    Thanks for your patience guys. We're working on adding enhanced REDMAG 1.8" SSD 48GB support to a new RED ONE camera firmware build.

    NICK
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