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Sorry guys, I've been waiting on replacement harmonic drives for the last couple weeks and have been working on alternative solutions for the drive train that we can manufacture in house. I've done...

Guys... need another day before an update... I'll make sure I get you guys up to speed this weekend.

Stephen, hold the "I" button as you turn the switch on the unit. Use the batteries and make sure its not plugged in (FYI... make sure the batteries are in right, they dont like it when they are...

We're working on something like that :)

Updates coming tomorrow.
We learned some valuable lessons over the past year... namely if you want something right do it yourself:
http://viewfactor.net/downloads/photos/CYC3.jpg

We are the motor manufacturers... I assume you meant the harmonic drive manufacturers?
The harmonic drive guys probably have several dozen under paid workers that do nothing but match up drives all...

Damien... thats correct. Apparently we have to keep the drive components matched. I have never had this problem in the past but apparently these drives all differ fomr one another by a small...

Ok, perfect time for an update on what happened last week. We built up over 25 systems and had them ready to go from the assembly side of things. After assembly we bring them into the office and...

Guys, We were ready to ship some units then I did the last checks before packaging and found that the motors were a little louder than I like. I hope you guys dont get too upset with me but I...

Something like this on both the controller and receiver will work nicely...
http://media.digikey.com/pdf/Data%20Sheets/Linx%20Technologies%20PDFs/ANT-2.4-CW-RCTA.pdf

Cost is around $14 but the...

Sorry about the lack of order on these... we were originally trying to keep as many local guys on the first round now we're going back and fulfilling thing in the order they were received. The...

Working on it... I'm trying to get these units shipping on a constant schedule and then cranking on finishing up the new stuff. I have a number fo sketches and rough cad models as well as all the...

Lemo connectors shouldn't be the problem but as I said before we have only received two origos back from all of these power board issue cases and those two had the non-lemo connectors. I think its...

Ok, I guess an update is in order before I get too many people with pitch forks and torches at my front door. We shipped 15 more units today (Imperos and Inclinos) and a bunch of Imperos to Erik...

Ok guys, we have all of the cables with the non-lemos away from the production stuff. You WILL NOT see any cables come from us that are non lemo from here on out. If you do not see "LEMO" engraved...

I read a post a few minutes ago suggesting that we were manufacturing counterfeit connectors and stamping the Lemo name on them. That is ridiculous. We have spent over $50K with lemo over the past...

We ditched that idea a long time ago... samples were great, production was garbage.

Need to make a correction... Jarred sent me an email on Mar 20 stating that they had 17 cameras with the problem between Jan 20 and Mar 20, I suppose that where the two cameras per week value came...

Brent, what I was implying was that Jeffrey's case was in the less than 10 cases I mentioned. I have had no contact with the other customers that you guys are mentioning unless they fall in those 10...

Erik, thanks for clarifying that... we too use two wrenches and apply only moderate torque. We also use loctite to reduce the amount of torque needed to hold everything together. We also check for...

Like I said in a previous post, I was never made aware of the magnitude of this issue. I was told by red on that they were receiving cameras with malfunctioning power boards but they never...

Sorry guys, I got side tracked. We've been dealing with the Origo cable issue and building up 30 more units to ship out. I'll update as soon as I get that off my plate later today.

Eric, we've seen that problem as well but it shows itself when we do our continuity/short testing with a little test box we made. If the index key is out 180 then we would see crosses. That has...

Brigham, http://reduser.net/forum/showpost.php?p=414760&postcount=35

I will have an update on the Inclinos and Imperos later this evening.

Here's a video showing the problem. http://viewfactor.net/downloads/bad_cable_connector.wmv

I used an Impero to simulate the red 4 pin connectors but its easy enough to see them on the camera,...