Click here to go to the first RED TEAM post in this thread.   Thread: Dragon w/New OLPF issue? (Addressed by Red)

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  1. #111  
    Senior Member Thomas Koch's Avatar
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    I have almost this same issue on my MX.
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  2. #112  
    Quote Originally Posted by Brent@RED View Post
    OK, quick update.


    So, our production team, ME's and repair teams are working on two things. The first thing is creating a process you guys can use to perform this with minimal risk of damaging something or inducing debris. All assuming you don't have a clean room in your basement, ha. So, they are testing various methods and off-the-shelf tools to see what works best.

    The second thing is once that process and tool kit is mapped out, our tech writing team will create the end-user work instructions.

    We will go as quickly as we can to make these available to you - but we want to make sure we give you the best resources to do the job.
    Not sure if I missed it - can somebody direct me to said instructions? And if they have not been released yet - any ETA you can give?
    Tobias Straka

    Director | Art Director | Producer

    /// Web: straka.ch
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  3. #113  
    Bump. Any news?
    Tobias Straka

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  #114  
    REDUSER.NET Brent Carter's Avatar
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    Sorry, Tobias, thanks for the bump. We do have work instructions and a kit we can send you if you do not have a service center within reasonable distance, contact us.
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  5. #115  
    Senior Member Elsie N's Avatar
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    Quote Originally Posted by Brent@RED View Post
    Sorry, Tobias, thanks for the bump. We do have work instructions and a kit we can send you if you do not have a service center within reasonable distance, contact us.
    Doesn't the new OLPF require a fine-tuning between OLPF and sensor?
    One camera is a shoot...but four (or more'-) Hydrogens is a prohhhh-duction... Elsie the Wraith
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  6.   This is the last RED TEAM post in this thread.   #116  
    REDUSER.NET Brent Carter's Avatar
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    Elsie, this is merely give customers who need to flip their OLPF a means to do so in the field if they are not able to get their cam to a RED service center. This is different than the prior gen versus new gen OLPF - that we do have to do at RED USA : )
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  7. #117  
    Senior Member Elsie N's Avatar
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    Quote Originally Posted by Brent@RED View Post
    Elsie, this is merely give customers who need to flip their OLPF a means to do so in the field if they are not able to get their cam to a RED service center. This is different than the prior gen versus new gen OLPF - that we do have to do at RED USA : )
    Ah! Got it. Thanks.
    One camera is a shoot...but four (or more'-) Hydrogens is a prohhhh-duction... Elsie the Wraith
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  8. #118  
    Quote Originally Posted by Brent@RED View Post
    Sorry, Tobias, thanks for the bump. We do have work instructions and a kit we can send you if you do not have a service center within reasonable distance, contact us.
    Thanks Brent!
    Tobias Straka

    Director | Art Director | Producer

    /// Web: straka.ch
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