Thread: Group Buy: Budget CRI 95 LED Strip Lights

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  1. #3281  
    Senior Member
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    Aug 2008
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    Jersey Shore
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    Quote Originally Posted by HD Hildebrand View Post
    Brandon, I keep emailing you. Can you please send me what I've paid for. We seemed to have worked it all out, but then you disappeared. Please follow up and let's sort this out.
    He still hasn't posted my comment on the Facebook page...
     

  2. #3282  
    Senior Member
    Join Date
    Oct 2010
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    1,184
    Got an e-mail asking to confirm my shipping details a couple of days ago, so they can ship the upgraded 12v power supplies I ordered from the original group buy. So things are happening.

    Also ordered and received some LED strips without any delays or problems a couple of months back, so new orders seem to be business as usual.

    I think the fact that the business is still operating at all is testament to Brandon's commitment to making it work and doing the right thing by his customers.

    I know it's no consolation, but imo he's been more transparent and up-front about the whole situation than some others in the same position would be.

    People may have legitimate issues with the way things have worked out for them and their orders, but the development and quality-control and other issues Brandon has had to deal with were (and are) equally legitimate and unavoidable.

    Shit happened, but it's still trying to be worked out by the look of it.
     

  3. #3283  
     

  4. #3284  
    Senior Member
    Join Date
    Oct 2010
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    1,184
    Received some upgraded power-supplies and extension cables yesterday, they're a little bit more well-built and durable than I was expecting actually.

    And with that, my original group-buy order (with upgrades) is finally complete.

    Thanks Brandon, will keep KoraLED in mind if I'm looking for more lighting options in the future.
     

  5. #3285  
    Lucky chap. Still waiting here!!
     

  6. #3286  
    Senior Member
    Join Date
    Jan 2007
    Posts
    290
    Me too! But it's nice to see things starting to happen.
     

  7. #3287  
    Senior Member
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    Dec 2006
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    planetearth
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    Got it thank you. Is there a manual for the dimmer
     

  8. #3288  
    Senior Member Nathaniel Haban's Avatar
    Join Date
    Jul 2011
    Location
    Wisconisn, U.S.A.
    Posts
    280
    Brandon,

    There still has been no progress made on refunds. I have emailed you twice now - The first 4 weeks ago, and then a follow-up 2 weeks ago - but have not received a reply to either. The "buyout" through PC Greene was a no-go; whether he was unable to find an interested buyer, or I just fell off his radar is unclear. At any rate, I think it's safe to say that option is probably a dead end, and would love it if you and I could explore options to how to get a refund issued and settle this matter. At this point, it's been 15 months since I cancelled my order and requested a refund, and I've gone through multiple options that you have suggested (including finding 3rd-party buyers for my orders - even being willing to sell at loss), but none of those have panned out.

    Again, I'm happy to work with you to get this resolved and explore reasonable options to get a refund issued. Please reply via email, and hopefully we can work something out.
    "If it can be written or thought, it can be filmed" -- Stanley Kubrick

    8K Weapon VV Monstro #1882 --Sus Volantes
    6K RED Epic-M
     

  9. #3289  
    Junior Member
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    Sep 2009
    Location
    Switzerland
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    25
    @Nathaniel
    Brandon ignores unpleasant questions. And as so often, there are again considerable delays. Days become weeks... Months...

    He once told me that there is no refund until ALL orders have been delivered.

    I ordered some things because he promised me a delivery within 2-3 months. I should have known better. It's more like years than months.

    He claims that he got a credit to execute all his orders. But why doesn't he give the production order for all of them?
     

  10. #3290  
    Senior Member
    Join Date
    Dec 2008
    Location
    Los Angeles, CA
    Posts
    309
    This experience is the single reason I will never participate in another group buy again.
    LA-based DP DaveDP.com
    Fujinon Cabrio 19-90 // Zeiss CP.2 Primes EF+PL
     

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