It is all based on when #1455 and you take relative delivery of your cameras. If #1455 takes it before you, they are in queue first for backordered accessories. If you get yours first, then you are first in queue.
BC
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06-20-2008, 08:24 PM
It is all based on when #1455 and you take relative delivery of your cameras. If #1455 takes it before you, they are in queue first for backordered accessories. If you get yours first, then you are first in queue.
BC
06-20-2008, 08:28 PM
Then I should cancel my EVF deposit and take back my money including a years worth of interest since the deposit to hold a place in line for an EVF was meaningless.
06-20-2008, 08:38 PM
I am a little confused. We were going straight off of serial number in backorder fulfillment before. So, no matter what, #1455 (poor random guy we are using as an example) would have had the opportunity to have an EVF before you..if the serial number of the camera was "your place in line".
Now, your place in line is when you took delivery of your RED ONE. So, if you got your camera before #1455, you would now be in line in front of him for the EVF. In this scenario, you have a chance to be in front of him - you are not automatically behind him. That's a good thing, right?
At the end of the day, no solution is going to please everyone - but we feel this method is the most fair.
BC
06-20-2008, 08:42 PM
Is there something wrong with fulfilling accessory orders in the order in which they were received? That seems to be the MOST fair.
Seems a little unfair that if I, at RED 1028, were to have placed an EVF order six months ago, and RED 500 were to place an EVF order tomorrow, they would get theirs first.
I'm guessing that's essentially what Florian is upset about, as RED 1455, assuming they took delivery of their camera on time, will get their EVF well before him, even if they ordered it a year or more after he did. Putting down an early deposit for anything other than the camera becomes a pointless exercise.
06-20-2008, 08:57 PM
Seems the MOST fair to me too... I have no idea why this convoluted process of camera body serial # is taking place.Originally Posted by DorkmanScott
06-20-2008, 10:15 PM
It's completely fair. If someone delayed delivery, then those who paid and took delivery sooner should receive back orders sooner.
Your place in line is safe. Just take delivery of your Red One and you will get any backordered bits and pieces BEFORE someone who delays.
Imagine if someone delayed a low serial number until after you receive yours, and then they get their back ordered bits before you. That's what this protects against.
06-20-2008, 10:19 PM
I thought the policy used to be "your place in line" = "when you put your deposit down", or at least that's what I thought.
This equation is now:
"whoever was in line first will be first in line first over and over and over..."
I don't know if you ski or snowboard, but it's like the first guy arriving at the resort in the morning gets to skip the line all day.
If this is your company policy I guess I have to live with it and it's your choice, I just don't know if you could call it "fair".
When I put my money down for a deposit I believed that would guarantee me a place in line a year down the road. But I must find out on an internet message board, no less, not through a company letter or e-mail, that I have lost my place in line due to a change/update in company policy. That's what I'm a little confused about.
The first 100-300 I could possibly understand since they were really alpha/beta testers as a perk for their service, but beyond that makes no sense to me.
06-20-2008, 10:35 PM
Florian and DorkmanScott, I hear where you are coming from. People delaying delivery has created a few wrinkles along the way and we felt it was most fair to go off of camera delivery date. Not "perfect", but "most fair".
If we did it solely on when the deposit on the EVF is paid, what would we do if the person's EVF was ready - but they had delayed delivery of the camera? You are back to the camera delivery having to be the trigger to fulfill accessories (like the EVF).
Hopefully, with EVFs being fulfilled as quickly as they are these days, everyone who has ordered one will get it sooner than they expect :)
BC
06-20-2008, 10:35 PM
I see why florianstadler is upset. A lot of people early on were just ordering LCD's where guys like him and myself chose to go with the evf instead. Meaning I put down a deposit on the evf over a year ago.
That said: A fulfilment policy based on down payment would apply to every little item that is back ordered and would be nearly impossible to manage. I would rather see red team put those man hours into other more productive things. I think backorder fulfilment upon camera delivery is the best intermediate solution.
- Peter
06-20-2008, 10:36 PM
Still don't see how that's fair. Both parties' money spends the same. The first to pay should be first to play. Even if we allow for only those who have taken delivery, the fact remains that someone with an earlier camera serial should not automatically take priority over someone with a later serial, especially when the person with the later camera serial placed a much earlier accessory order.
And full disclosure, I placed my accessory order pretty late in the game, as I was taking delivery of my camera. So what I'm saying would push back my own reception of the EVF and other accessories beyond folks like Florian, who made their deposits long before I did. But from an objective perspective of "fair", that's what seems fair.
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