Bomb Squad Rep not responding

[Mark Andersen]

My BS Rep is not responding to me and I've been try to deal with an accounting issue and an outstanding order for 4 months now and I'm getting nowhere. Is there a supervisor someone I can talk to get some answers and assistance?

[Dan Baum]

Hello Mark,

Can you please email me at Dan(dot)baum@red(dot)com? I will look into this immediately.

Thanks.

[Mark Andersen]

Thanks Dan, seems things are being taken care of as of today.

[Elsie N]

And no matter that I'm treated with indifference on REDuser, I'm still treated like royalty on RED.com.

Thanks Dan and Johnny.