Thread: B&H Closed for the next 11 days.

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  1. #1 B&H Closed for the next 11 days. 
    Senior Member Joe Taylor's Avatar
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    So B&H is closed for the next 11 days for the Soccos observence, but damn man, what about their paying customers! I have a Sony A7R III that's suddenly malfunctioning after less than a week and they can't even answer emails!!!!!
    Website: www.JoeTaylorCinema.com

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  2. #2  
    Senior Member Zeb B's Avatar
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    B&H is always my last resort. 15 years of experience with them has lead me to that
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  3. #3  
    Senior Member jake southard's Avatar
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    Yep wouldn't order from B&H unless it was some sort of weird, "don't need it for weeks" emergence
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  4. #4  
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    What, they can't hire a crew of Shabbos Goys to man the phones for a week or so?

    https://en.wikipedia.org/wiki/Shabbos_goy
    marc wielage, csi colorist/post consultant daVinci Resolve Certified Trainer
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  5. #5  
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    If they hired different people there is the off chance one of them might know something about what they are selling. Can't have that.
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  6. #6  
    Senior Member Hugh Scully's Avatar
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    I’ve always had a lot of luck with B&H. They have the right prices, ship fast usually free, and are pretty good about returns.
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  7. #7  
    Senior Member Aaron Lochert's Avatar
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    Quote Originally Posted by Marc Wielage View Post
    What, they can't hire a crew of Shabbos Goys to man the phones for a week or so?

    https://en.wikipedia.org/wiki/Shabbos_goy
    They probably interpret it to mean that if their business is doing work, then they are, too.
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  8. #8  
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    Whenever I seriously consider ordering from B&H, I first consult a team of astronomers to determine the optimal planetary alignment for order placement, an astrologer to give me some guidance regarding the possible outcomes of placing an order, and the Rabbi from the Jewish Community Center near my home, who knows all the likely days that B&H would likely not be in business. That being said, I don't order from them often and have done so less than five times over the past fifteen or so years.
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  9. #9  
    Moderator Phil Holland's Avatar
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    I think I order somewhere between 2-6 times a month from B&H for various things. They do observe and close down for a great deal of holidays and in those situations there are other options for sure like Adorama, Filmtools, or AbelCine for instance. It's sort of easy for me as a couple of those options are a 10 minute drive or less for me these days, but that's not the whole world or anything.

    I'm certain if you have gear go down it would be nice to get in contact with them. If I was in Joe's case I'd actually contact Sony either way as that's certainly under warranty.

    Just one of those things and it's been this way forever. They are indeed the biggest supplier of all sorts of things related to what we do. I've never had any issue with them.

    And on a side note, as somebody who's been paid to instruct their sales staff (full disclosure) at a couple of key moments in the last few years on things like cameras and lenses, they are certainly looking to improve that side of things. Not long ago they didn't carry cinema glass or even anything outside of pro-sumer cameras. It's a different time now in the last 5-6 years and they are constantly having training sessions throughout the year on various products. Heck, they have manufacturers swing by every so often for briefings as well.
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  10. #10  
    Senior Member Joe Taylor's Avatar
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    Quote Originally Posted by Marc Wielage View Post
    What, they can't hire a crew of Shabbos Goys to man the phones for a week or so?

    https://en.wikipedia.org/wiki/Shabbos_goy
    Exactly, to at least be authorized to issue RMA's to get the process going... and in this case have the product waiting on their docks when they return. It's goign to be at least mid-october before I can expect a replacement.
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    The Crossing Trailer for upcoming acid western inspired by the world of Cormac McCarthy's Blood Meridian.
    https://vimeo.com/105448633

    The Lonely Moan
    http://vimeo.com/33643688

    Dead Lonesome A film about Ghost Towns and the Mystique of the Western Landscape filmed in 35mm. http://vimeo.com/6874360
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