Thread: Scarlet MX side handle stopped working after update

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  1. #1 Scarlet MX side handle stopped working after update 
    Junior Member Arvydas's Avatar
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    Hello there, before I decided upgrade my RED Scarlet MX I was running on Version 5.1.38 and the side handle was working fine, after upgrading to latest DSMC Release Build V6.3.106 side handle doesn't work. Also I've read everything here https://support.red.com/hc/en-us/art...-Module-Errors about side handle erros and downgraded, but nothing works at all now.

    Any ideas guys what to do now? Thanks for your help !
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  2. #2  
    Junior Member Arvydas's Avatar
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    Also, can I downgrade to my first 5.1.38 firmware or no? Thank you
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  3. #3  
    Hello Arvydas,

    You will need to install firmware version 6.0.46 first with the Side Handle attached and then you can install 6.3.106.
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  4. #4  
    Junior Member Arvydas's Avatar
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    Quote Originally Posted by Nicholas Mulkey View Post
    Hello Arvydas,

    You will need to install firmware version 6.0.46 first with the Side Handle attached and then you can install 6.3.106.
    Thanks for your reply, I did, now side handle is working, showing all information, etc. but the wheel doesn't work, can't press any buttons after the Unsupported lens found a message, can't press anything :( Any suggestions? Thank you
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  5. #5  
    Junior Member Arvydas's Avatar
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  6. #6  
    Junior Member Arvydas's Avatar
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    Anybody knows how to rollback a firmware to 5.1.38 from V6.3.106 ? Thank you
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