Thread: Contant Crashing:Low-level exception occurred in: RED Source Settings(AEVideoFilter)

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  1. #1 Contant Crashing:Low-level exception occurred in: RED Source Settings(AEVideoFilter) 
    Hello,

    I'm having a ton of crashes. I'm editing mostly multicam RED proxies. Before I crash I get a ton of the same error all at once (Low-level exception occurred in: RED Source Settings (AEVideoFilter:29) and (Low-level exception occurred in: RED Source Settings (AEVideoFilter:5) I'm new to RED.

    Does anyone know what could be causing this and how to fix? I've tried restarting, upgrading to newest version of premiere, clearing cache, clearing user preferences... It's becoming a huge problem. I'm even finding that I can't change project preferences. I just get a new error "unable to create edit text."
    Thank you for your help.



    Kind Regards,
    Julie
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  2. #2  
    Senior Member Nick Morrison's Avatar
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    First of all, you need to tell us some basics.

    1) What software are you on? Avid? Premiere? FCX? Resolve? The crashing may have nothing todo with RED, and may be a software issue

    2) What computer are you on?

    3) What type of drive are the proxies on?
    Nick Morrison
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  3. #3  
    Thank you, Nick!
    1) Premiere Pro CC 2019
    2) PC, Intel (R) Core (TM) i9-7900X CPU @ 3.30 GHz 3.31 GHz, 128 GB RAM, Windows 10 Pro
    3) Proxies (And RAW footage) are on MAXX Raid

    Thank you for your assistance.
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  4. #4  
    Senior Member Nick Morrison's Avatar
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    Quote Originally Posted by Julie Butler View Post
    Thank you, Nick!
    1) Premiere Pro CC 2019
    2) PC, Intel (R) Core (TM) i9-7900X CPU @ 3.30 GHz 3.31 GHz, 128 GB RAM, Windows 10 Pro
    3) Proxies (And RAW footage) are on MAXX Raid

    Thank you for your assistance.
    Gotcha. Off the top of my head I'm wondering if Premiere is getting confused btw Proxies and RAW. What happens if you hide the RAW files and only let Premiere work with proxies?
    Nick Morrison
    Founder, Director & Lead Creative
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    smallgiant.tv
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