Anybody from Red support reading this, I sent an email Monday but still haven't heard back re: US sales tax being removed from my order destined for the EU. Thanks in advance!
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10-30-2020, 04:02 PM
Anybody from Red support reading this, I sent an email Monday but still haven't heard back re: US sales tax being removed from my order destined for the EU. Thanks in advance!
11-01-2020, 04:05 AM
Paul, my guess is they are working hard with all the orders. The tax on my order was removed and the camera has been shipped a few days ago.
11-02-2020, 06:51 AM
Was the tax refunded on your CC or did they do some other method?Originally Posted by Andi Loor
11-02-2020, 01:16 PM
The order was cancelled and replaced with a new order but the place in line maintained.
11-06-2020, 05:59 AM
I have been offline for a few weeks and I'm trying to catch up on what's happening with the Komodo release. Seems they are already 2 or 3 months backordered. IIRC Jarred mentioned a while back that Hydrogen owners would have a separate queue when they ordered. Is this still the case, and if so, does anyone know the current wait time for a Hydrogen discount Komodo?
11-06-2020, 09:26 AM
I think the final plan worked out to you have 60 days to order from the day Komodo was released(like 3 weeks ago) to be able to use the discount and you just get in line with everyone else that orders. There’s no Disney World line jumping Fast Pass... Lol
11-07-2020, 03:06 AM
Thanks. I was hoping for some line skipping, but I guess Red doesn't do that :P
11-07-2020, 09:42 PM
What was the official release date, when is the 60 day window for hydrogen close.?
11-07-2020, 11:53 PM
I believe the 60 day window closes at friday december 11th 2020.
11-15-2020, 11:44 PM
Ok, that wouldn't be long.
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