16GB total silence...

[C.H.Haskell]

So if I order the new card, they send a new reader included or is that separate? Sorry I missed the memo on this one.

[mikeburton]

They send you a new CF Reader. You do have to ship the old one back to RED.

[Tico Llaurador]

You do have to ship the old one back to RED.

You do? I just got my 16 GB cards and the reader/writer and there was nothing in there saying I had to ship the old reader/writer back.

That's news to me!

[mikeburton]

You do? I just got my 16 GB cards and the reader/writer and there was nothing in there saying I had to ship the old reader/writer back.

That's news to me!

That's what it says in the email that RED sends out informing you that they are about to ship you the items.

"After swapping your RED CompactFlash reader/writer(s), please send back your old reader/writers to RED at your earliest convenience. When you are ready, please contact me for an RMA number. If we do not receive your old CF reader/writer within (30) days of shipping your upgraded reader/writers, we will invoice you for the new reader/writer."

[Harry Clark]

Red Team? Weigh in here. I missed that too. I'll happily send the old one back.
Brent, also sent you and Travis an email.
Cheers,
Harry

[Brent@RED]

Yeah, the excerpt from the backorder email above that Mike Burton posted was correct. We do request the old CF reader/writer back. Mainly, we don't want a camera being used, operator bending a pin, then thinking there was a spare reader to put in - and then wonder why the 16 GB CF CARDS don't work :)

Now that they are off of backorder, we don't have a "your cards are ready" email with that copy, so we have instructed BOMB SQUAD reps to let the customer know :)

Thanks, BC

[Jeff Kilgroe]

Are the 16GB cards really off backorder? Because I have two of them that show in My_Account as backordered. I just ordered them last week, but figured I'd ask. Or are we waiting for more of the updated card readers?

Just wondering...

[Brian B]

Jeff, the 16GB cards are off of backorder. You can contact either your bomb squad rep or my self and we will get those out to you. My email is brianb@red.com so send one of us an email and we will help you out.


-Brian

[Brent@RED]

My Account is still in beta and being worked on. If something seems fishy, please do contact your BOMB SQUAD rep :)

BC

[Ryan E. Walters]

So are the new readers only shipped out with a 16GB CF card order, or have they been shipping with the current cameras?

My number is 4257.