Epic upgrade available to used RED purchaser?

[Timothy Eaton]

If I purchase a used RED from an existing customer, will the Epic upgrade program be available to me?

[Tyler Stromberg]

I was wondering the same thing. Is there a definite answer yet at this point?

[Jannard]

I was wondering the same thing. Is there a definite answer yet at this point?

Yes.

Jim

[Martin Weiss]

Thank ye!

[Brook Willard]

Will people be able to buy multiple cameras when their number comes up? Will there be a five-camera limit like the RED ONE?

[Fredrik Callinggard]

Will people be able to buy multiple cameras when their number comes up? Will there be a five-camera limit like the RED ONE?

Is there a 5 camera limit on RED ONE? Didn't know that.

[Brook Willard]

There was on original orders... no more than 5 reservations.

I just know that there are a lot of people who bought one RED ONE early in the game who will certainly be interested in more than one Epic. It'd be a bummer to have to wait until after thousands of them have shipped to get a second camera.

[Fredrik Callinggard]

Well I have invested in three RED's right now and will upgrade all of them to Epic, but I would love to get more than three when Epic comes.

[Jannard]

There was on original orders... no more than 5 reservations.

I just know that there are a lot of people who bought one RED ONE early in the game who will certainly be interested in more than one Epic. It'd be a bummer to have to wait until after thousands of them have shipped to get a second camera.

Brook... point well taken. One solution is for us to quit screwing around with production. We have cost ourselves and customers way too much time getting cameras out the door, mainly do to RED ONE design decisions we should not have made... just because we didn't know better.

I think we have learned from our design mistakes (as in making the RED ONE difficult to manufacture- not perform badly) and EPIC will go much better. I'm sure of it. None of us likes the fact that customers are waiting so long to get a camera from the time they place an order. I think a one month from place order to ship is reasonable. 10 months isn't.

Jim

[Lee Dashiell]

Brook... point well taken. One solution is for us to quit screwing around with production. We have cost ourselves and customers way too much time getting cameras out the door, mainly do to RED ONE design decisions we should not have made... just because we didn't know better.

I think we have learned from our design mistakes (as in making the RED ONE difficult to manufacture- not perform badly) and EPIC will go much better. I'm sure of it. None of us likes the fact that customers are waiting so long to get a camera from the time they place an order. I think a one month from place order to ship is reasonable. 10 months isn't.

Jim

I'll be damned....you guys really do listen.

I'm very impressed at the acknowledgement of the shortcomings.

Jim, you could teach "GW" a thing or two.....lol....

I really do like what I hear.