News...

[CJ Roy]

I'm an early res. holder and I'm concerned.
I've been vouching and praising the camera for over a year now, and my clients are asking "Where's that camera you keep talking about?"

Now I don't have a target date to tell them, and they're going back to budgeting for 35mm. I don't completely mind a delay, as long as there's a ballpark approximation of the ship date. I need to tell my clients something.
-CJ Roy

[SF Geek]

I think Jay's concerns are the same as mine. Everyone keeps replying that Red will put out the camera when it's ready and the best it can be, but what i'm worried about is the suppliers not being able to deliver the parts. That stuff is out of Red's hands.

[Jay A. Kelley]

I am glad to see this happening.. For Steve and others who tell those concerned to "calm down", please understand that I am SURE no one is upset, or freaking out. They are simply saying, "hey, this is an issue... I have faith, but I am watching this unfold.. Timely information will keep me calm."

This is what any professional would do. Here's an example:

Do you all think Jim got on the phone to his suppliers when they told him they were not ready yet and said "That's cool, I belive in you.. It will be ready when it's ready, and TAKE YOUR TIME!"

:)

Something tells me, that did not happen.

There is nothing bad happening here.. It's just real and honest. We do not need to blindly worship Jim and RED in order to love them. If we did, I think they would lost a lot of respect and trust in us.

A client that tells me I am wonderful and my work is great, then goes off and voices concerns to others behind my back, is the WORST type of person to work with. I cannot trust them to tell me what they don't like.

Jim gets grief from his enemys all the time.. He get's praise from his worshippers. What he needs is feedback, both good and bad, he can trust from people who have both his, AND their own best interests at heart.

In that vein, some of us are simply saying.. We hear you about the delay, and we understand, but we need a schedule A.S.A.P. in order to keep things on our end running smoothly. In a way this is all terribly obvious. But sometimes saying it can give him ammo to use on slow suppliers. You never know, but a little pressure can be a good thing.. Personally I doubt any of this affects him at all.. They are all 1,000 feet into this, and notes like this one don't matter. The only thing I could do as a customer that would really raise a red flag would be for me and a significant number of others to pull our deposits because of the delay and we are 5 million miles away from that nightmare. We're gonna be fine.. I have faith.

Jay

[Steve Gibby]

CJ,

You're a relatively early res holder who by the original timetable posted would have received your camera sometime in August. There's been no indication that those cameras originally scheduled for August delivery won't meet that timeframe, so why jump to conclusions that yours won't be delivered sometime in August as originally announced? The first of my RED One cameras, #8, was originally posted as delivering in April/May. May isn't even half over yet. RED Team has stated that the first cameras to be delivered would be the most affected by the engineering deadline. I take that to mean the original April/May/June scheduled cameras. They also said that just because the first cameras would be delayed, not to assume that later one's would be. If I were in your shoes, I'd avoid assuming that your originally mentioned August delivery will be late, and not worry about briefing clients until maybe late-June or when you get another timeframe for delivery.

We all have clients and projects. On the original schedule I would have probably had #8 by now - but I'm not sweating it for the reasons I posted previously. IMO you stand a good chance of getting your camera on the same timeline you were originally quoted - sometime in August.

[Jannard]

Jay,

Notes like this one do matter. And we are trying to get everything done as quickly as possible. But we have been very careful to say that the schedule could change at any minute becuase this is such a difficult trick. Given that, everyone should naturally have a contingency plan for their projects... and hope they don't need them.

Jim

[James T Mather]

No worries Jim, thanks for the post. Good to get feedback. Much appreciated.

Keep up the good work over there at Red.

[Jay A. Kelley]

Hey Jim,

Well....I am aware some people have planned projects around your release date. While this is something I would not do myself, I am aware they did it. I come from the school of "If it's not in your hands, don't plan to use it".

I have a question for you: Do you believe it's realistic to lock a schedule within the next 5 weeks or so? If this question does not have an answer, then how much time do you need to know when you may be able to have a revised and reliable release schedule?

I am aware that it's also possible you are waiting for certain things to break in order to answer this very question, but I just thought I would ask

Jay

PS: Thanks for not biting my head off and understanding where I am coming from.. I was nervous!

[nathanail nathanailoglou]

This is for having the camera in the best starting position so let's wait a little bit more......:construction:

[Mike the beginner]

Jays Quote:You have tried so hard to be upfront, that it has bitten you a little.. Quote

Oops i really do owe you an apology Jay, i thought you said bitten off more than they can chew! Really sorry about that


I would imagine the "we have encountered "a ton of detail issues" would be kinda hard to figure out when they will all be sorted. Like what are the solutions and how do we apply them to each and every one of the details that are issues.

I myself will not press red team or jim on what the supplier delivery problems actually involves. What supply is er,,,causing the delay type of thing?

I guess a lot of poeple just want re-assured the problems are solvable and not too serious.

Mike the beginner

[Damien Molineaux]

Thank you Jim for the feedback and your continued presence here. I find it reassuring to know you're there listening. I also have people asking me: "so when's that camera coming?". Right now I'm pretty relaxed, I say it was never meant to arrive before August, and it may be delayed. I certainly hope not by too much however.

To all my fellow res holders, I'm eagerly awaiting for a new delivery scedule, but I understand two things. The first is that the next schedule better hold, so we don't get disapointed and to not feed the nay sayers with arguments. The second thing is, the camera better live up to expectations right from the get go, too many problems may kill this project.

So, let's breath slowly and steadily and give Jim and team our support, because that's all we can do.

Cheers,
Damien