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  1. #1 support page inaccessable 
    Rob van Gelder
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    Default 03-26-2009, 10:00 PM
    I am experiencing problems with the support page of RED.
    I want to download the latest Redcine version, with the sound support.
    I get a partial download, that fails to un-zip. And now I cannot access this support page at all: 502 proxy error.
    Other RED-pages are loading (but slowly), a well as other websites

    message in browser:
    Proxy Error

    The proxy server received an invalid response from an upstream server.
    The proxy server could not handle the request GET /support.

    Reason: Error reading from remote server
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  2.   Click here to go to the next RED TEAM post in this thread.   #2  
    Brent@RED
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    Default 03-26-2009, 11:02 PM
    Noticed it as well, Rob. IT team is on it.

    BC
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  3.   Click here to go to the next RED TEAM post in this thread.   #3  
    Ryan Erwin
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    Default 03-27-2009, 12:34 AM
    Rob/BC, thanks for the heads up on that guys.
    Got it all fixed up now.

    Best!

    -Ryan @ RED
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  4. #4  
    sander kamp
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    Default 03-27-2009, 01:13 AM
    Just tried to download the Adobe plug-in...

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  5.   This is the last RED TEAM post in this thread.   #5  
    Ryan Erwin
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    Default 03-27-2009, 03:57 AM
    Sander, thanks for reporting that. The downloads are fixed up too now. Give that a shot.

    Best-

    -R
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  6. #6  
    sander kamp
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    Default 03-27-2009, 04:29 AM
    Yep, working now.

    Thanks
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  7. #7  
    Rob van Gelder
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    Default 03-27-2009, 09:16 AM
    The page is accessible, but the download fails to decompress. It shows a file of 2.1 mb, while originally, the download window shows 5.0 mb.

    What is missing? Or is this something on my MBP that is wrong?
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