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Had to go back to version 3 today. We had severe colour issues with a job we just did. One facilty did the dailies transfer to DNx60 quicktimes for the offline so that is what the client expected rushes to look like when it came to us. As we had not seen the material prior to our debayer we thought the footage looked a bit odd and very dark. We transfered just the cut using Monkey Extract and latest Red Alert/Redline build to DPX. In the suite we noticed a huge difference in colour balance between online and offline files. I matched the settings the company had used in offline but could not reproduce the same results. We had to do a full pregrade to get anywhere near. The client was not at all happy making out that this was something we had done wrong.
As we have finished in excess of 30 red jobs of the last 18 months I assure them we did everything correct and followed the same procedure we always do. To work out what was wrong I back tracked and looked at the rushes on another cluster we had not upgraded to build 20. Low and behold everything looked as it should here.
I recommend that people hold off build 20 until this issue is resolved.
Just found out from another post, that I have to re white balance all clips prior to build 20 before debayering in build 20. Not ideal but a solution I suppose. Is there no plan to have this automated?
Build 20, is after all in BETA. So you should use accordingly. You need to test prior to shooting for clients, check everything, test under the conditions you will be shooting.
So far we know there are bugs in Build 20, we've known from the first week of it release, so please spare yourself grief, and only use 20 in situations wher it's works properly, or downgrade to Build 17.
If you rent a camera from any pro house you get Build 17, not 20, not until it's officially released.
Beta is for testing, trying new things, finding out what it does, and does not do, and reporting to the mothership so they can make corrections and improvements.
I've been beta testing software for years will digital still, and in closely watched high dollar gigs, I'd never use the beta, too risky, I use what I know works, and wait.
So don't forget "This is a TEST".
All Reds debayer and post software is forever in Beta though so what choice do you get. We did not shoot the material either only posting the stuff. It should be made more clear that if you are updating RedAlert/Redline to build 20 you must re-white balance all material shot on previous builds of camera. From the looks of things on the forum I am not the only one who has fallen in to this problem.
Anybody know when the new colour science will be in RedLine as we only use RedLine for rendering as we can send it too our render farm.
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