"Error processing image for frame: xxxx"

[Matthew Rogers]

Hey guys, been trying to export stuff I shot last fall on Build 21 through Build 221 of RedCine-X. Exported as 1080p ProRes with full DeBayer. But some clips seem to come up with the error "Error processing image for frame: xxxx"

Does anyone know why this is happening? It's on clips with no drop frames or any other error that I know of.

Matthew

[J Matthew Jacob]

I'm having the same problem. Any solutions yet?

[Matthew Rogers]

No, no solutions yet. Would love to figure out what the issue is...

Matthew

[Antonio Forjaz]

I am having the same problem, any solutions out there?????

[Deanan]

Please email the log files and details of the types of clips you're processing to redcinex at red . com

[Antonio Forjaz]

Please email the log files and details of the types of clips you're processing to redcinex at red . com

How to I send them to you? Where do I find them? I have no idea where to look.

[Antonio Forjaz]

Deanan,

Please help me I have sent you 2 emails explaining my problem but have not had an answer.I keep on getting the same error, and I can't figure out how to find the log files so I can send you. Please tell me how to find them.

Thanks

[Antonio Forjaz]

log files found and sent

[Daniel Reichenbach]

We had the same problem with older R3D files. Rendering failed always at the last frame (Error processing image for frame: {last frame}).
This problem only occured when there was an RSX file in the .RDC folder.

Solution: Delete the old RSX file created by RedAlert or ClipFinder. Reopen the files in RedCineX and make a new color grading.

Or you rewrite the newly created RMD file from RedCineX following:
<out type="int" value="xxx" /> (e.g. 412)
to
<out type="int" value="xxx-1" /> (e.g. 411)

@ RED team: Could you please change this bug in REDCineX (for converting the RSX into the new RMD file)

[Nawaf AL-Wahaib]

i have same problem :(