Red Power Error/Crash

[Mark Pugh]

Anybody had an issue with Ansso 190watt?

[Rich Schaefer]

My issues have been mostly on batteries. I did install the new firmware and the issue is unchanged.

Rich

[Curran Giddens]

Should have some good news real soon about the Power Spike C issue.

[MJ KERBER]

Playing with our Epic-M for the first time today. Shooting some HDRx of my son against windows, etc. Had the "power spike detected" error message
twice within 1/2 hour. Doing 30 second takes at most. Nothing crazy. Cool inside the house, camera is barely warm the touch. Fully charged Beillen brand battery (looks like a global media pro battery, which we used for 2 years with our Red One with no issues).

Please let us know what the conclusion is from Red. Should I be concerned about the camera or the batteries? Yes, it is a relatively quick reboot, but if this happens even once during a take on set, it's not going to be cool. Stoked on the camera and what it is capable of, but not happy this is happening.

[Deanan]

Playing with our Epic-M for the first time today. Shooting some HDRx of my son against windows, etc. Had the "power spike detected" error message
twice within 1/2 hour. Doing 30 second takes at most. Nothing crazy. Cool inside the house, camera is barely warm the touch. Fully charged Beillen brand battery (looks like a global media pro battery, which we used for 2 years with our Red One with no issues).

Please let us know what the conclusion is from Red. Should I be concerned about the camera or the batteries? Yes, it is a relatively quick reboot, but if this happens even once during a take on set, it's not going to be cool. Stoked on the camera and what it is capable of, but not happy this is happening.

Can you please send me the log from the camera?
deanan at red

[Curran Giddens]

[keith morton]

I'm having the same issue

[Curran Giddens]

My camera is still getting the "Power Spike C" error. I've had my camera for over a month now (including 1 week at Red for repair) and I haven't been able to rent it out. Was hoping to get some ROI by now.

[keith morton]

just updated to Build v1.4.9, now I'm getting "Power Spike C" error with Red Bricks and power adapter.
Before the update, I only got the error message with Red Bricks.

[Deanan]

Curran/Keith, please email the logs from the camera to me (deanan at red). Thanks.