problems with premiere -

[charles lim yi yong]

I have Cuda and Matrox MXO2 with a MAC PRO . Quad-Core Intel Xeon 2.93 GHz + 32 GB RAM and Raid zero drives. However when I load RED EPIC files into Premiere, (i have the plugin importer lastest) . I get this gargabe on the playback window. What's wrong with my system?

Attached Thumbnails

[Brad Allen]

What graphics card are you running Charles?

[charles lim yi yong]

NVIDIA Quadro FX 4800:

Chipset Model: NVIDIA Quadro FX 4800
Type: GPU
Bus: PCIe
Slot: Slot-1
PCIe Lane Width: x16
VRAM (Total): 1536 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x05fe
Revision ID: 0x00a1
ROM Revision: 3426
Displays:
Cintiq21UX:
Resolution: 1600 x 1200 @ 60 Hz
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: 8JC001108
Mirror: Off
Online: Yes
Rotation: Supported
Cinema HD:
Resolution: 2560 x 1600
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: CY838019XMP
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported

[Brad Allen]

Hmmm Definitely a strange problem.

I'm just taking a stab in the dark at the moment, but if it were me, I would try updating graphics card drivers, and also reinstalling the Epic Importer (though this may require reinstalling all of premiere depending on how you installed the importer)

How does the system go with standard R3D files from a RedOne?

[charles lim yi yong]

i reinstalled the epic importer and it still has this problem . will try updating the graphics drivers , if there's any to be updated.

I don't have any standard red one files to test.

[charles lim yi yong]

lol , now it's working . could be a conflict with another program.

[Michael Romano]

I've seen a flash of that gobblygook when CMD+TABbing back into PP with regular R1 R3D files. I think it sometimes needs a second to draw it up but if its stuck... a simple restart of PP might be the way to go.