Red Ones with software problem? Still the case today?

[Pascal Parvex]

Thanks for all the feedback.

[Rob Ruffo]

Our Red is by far the most reliable digital camera I have ever used. It has frozen once, which simply resulted is losing 90 seconds to re-boot, and it was fine - the clip was fine until the freeze. That's one freeze in maybe 10 000 shots. Other than that, no negative surprises at all - lots of positive ones though, like how how much more awesomeness you can pull out of clips once you feed them through a DaVinci.

[Uli Plank]

Shame on a professor spreading hearsay!
We were the first university in Germany to own a RED One, and treatment by students is not always professional. It is working reliably until today, the only problems we ever had is a (rare) startup problem, which is always cured by pulling external power drains before the second try and one faulty drive cable, which lost us a few shots on RAID.

The first few of my students who learned how to work with the R1 are now training others in the industry.

[Matt Efsic]

What release is he using? If the build is old, you need to update. If the camera build is current, than the issue is operator/Data Loader/Editor/Colorist not following procedures. It's not a camera problem 99% of the time. It's an operator error. Period. End of story. Roll credits.

[Pascal Parvex]

It has frozen once, which simply resulted is losing 90 seconds to re-boot, and it was fine - the clip was fine until the freeze.

So the long reboot times are still there? Is this what Werner Herzog has complained about?

[Jake Bastian]

So the long reboot times are still there? Is this what Werner Herzog has complained about?

Werner Herzog should respected only for what he has brought to the craft, not for what he will eventually bring to it. Build on what he did, but take nothing that he says as gospel unless you are looking to produce only those things that have already been made.

Basically if Herzog says, put the camera here and move it this way to evoke this emotion - listen! If he says use x brand and y model using z stock you better be damn sure that combination will result in a Pascal Parvex film and not a Werner Herzog one.

Red takes 90 seconds to boot, not the 4 1/2 minutes Herzog claimed and EPIC takes under 10 seconds.

[Gunleik Groven]

There has been no software issues causing crashes on the R1 on the productions I have seen since late 2008.

And I shoot a bit and superwise a bit more...

But if a cam needs a reinstall of firmware, and that isn't done, it will continue to behave weirdly.
Just spoke with an AC about that yesterday.

No experience with 3D shoots and sync stuff making issues, though.

[Daniel Reichenbach]

Similar story here in Switzerland yesterday at a camera store in Zurich: they had a RED1 sitting on a white column in the exhibition room. "For renting?" I asked. The guy who is normaly dealing with ALEXA and japaneseyouknowwhatImeancameras: "Yes, for renting, but you should know, there are some problems with software. And software updates, to fix the problems, are missing."

Please forgive me folks, that I haven't explained him as RED messias, that he is completely wrong... Why should I? I learned over the last RED years: There exists a kind of ignorance which ia hard to brake.

Since I have my RED222 I NEVER had a software problem. And this camera and her sister, the 2222, are working a lot. Ok, had to restart it once in half a year, but hey, it's a computer and I'm used to it.

This was the big mistake RED did from the beginning: to sell a beta camera to people, who don't know, what this mean: beta. from these times lasts this bad reputation. But hey, why should we reforme the thinking of dump people? We know it better. Why should I proof it to them? Enough when I personally know, RED is fantastic and my EPIC 109 is........................just.............wow!

[Pascal Parvex]

Similar story here in Switzerland yesterday at a camera store in Zurich:

Hey Daniel, I'm also from Switzerland, the film school I study at is in Alstetten. Which camera store was that? I envy you people that you can work with Red One's and Epic's. I will have to take a small Scarlet, when it comes out.

[Daniel Reichenbach]

Give you a hint...swiss... And a film school in Altstetten? Never heard of, you should change ;-)