Haven't heard from Red yet, is there really that many orders?

[Mike Halper]

Are there still a lot of people waiting to hear from Red about their Scarlet orders? I placed my first order on Nov 3rd, then wanted to change my order so had to place a new order on Nov 4th. The rep at Red that I talked to on the phone regarding a payment problem with the website said to place it anyway using wire transfer and a Bomb Squad Rep would call me to change the payment type. I received the confirmation email for my order when I placed it but I've yet to hear anything and haven't been assigned a Bomb Squad Rep yet. Should I call them? I don't want to seem impatient calling about my order, but I also don't want it to get cancelled for not doing the wire transfer. Anyone else with similar circumstances?

[Deanan]

Please email brent at red dot com.

[Mike Halper]

Will do. Thanks!

[Brent@RED]

As posted in a few other threads, if we need to contact you before order processing begins, we will. We are pretty slammed right now and if you need a change to your order, we will contact you as soon as we can.

BC

[Mike Halper]

Ok I'm mostly concerned because it said I had to do the wire transfer within 10 days or my order would be cancelled. That's on Monday. If it won't be cancelled then I'm happy to continue waiting.

[Brent@RED]

No worries. I will be sending out a mass email this upcoming week to people with Scarlet orders with some order fulfillment FAQs answered and next steps info.

BC

[Gary Paul Walker]

No worries. I will be sending out a mass email this upcoming week to people with Scarlet orders with some order fulfillment FAQs answered and next steps info.

BC

I must admit, I was getting a bit nervous - I ordered on Nov 3rd, and aside from the order confirmation I haven't been asked for a deposit - but I just figured that this was something to do with the fact I'd ordered from the UK (a different order stream etc).
I look forward to the email (and ensuing exit of money from my account :) )

[SeanBrown]

No worries. I will be sending out a mass email this upcoming week to people with Scarlet orders with some order fulfillment FAQs answered and next steps info.

BC

This email still coming?

[Brent@RED]

This email still coming?

Just finished the draft for it, yup.

BC

[Kyle Gentz]

Just finished the draft for it, yup.

BC

Waiting impatiently :)