Haven't heard from Red yet, is there really that many orders?

[Brent@RED]

Are we going to be able to change our order at all at the time of processing and shipment? I would like to go with the 4 battery pack instead of the 2 battery pack and save a little dinero in the process if possible. Seeing as we aren't getting a discount and they're not in back-order would that be something to talk to our Bomb Squad rep when our number comes up?

Once order processing starts, that order is locked in. If you have to make changes, please do so before then.

BC

[Gavin Greenwalt]

Once order processing starts, that order is locked in. If you have to make changes, please do so before then.

BC

Will do. I didn't know if that would be a bother or not. :D

I won't lose my spot in line if I add batteries will I? Someone said their rep told them changing lens mount would change your place in line.

[Kyle Gentz]

Just finished the draft for it, yup.

BC

Waiting impatiently :)

[Terry VerHaar]

Once order processing starts, that order is locked in. If you have to make changes, please do so before then.

BC

So, Brent - If I want to drop one or two small items off of my Scarlet order, I should email customer service right away rather than wait? And, as has been asked, do I jeopardize my place in the shipping order?

Thanks.

[Meddy MOST]

I love that wait ! :)
When you will get your stuff you will be so amazed and happy ... can't wait to feel that !

[Brent@RED]

Will do. I didn't know if that would be a bother or not. :D

I won't lose my spot in line if I add batteries will I? Someone said their rep told them changing lens mount would change your place in line.

Items are shipped by order date so if you change order date on an item (ie, cancel one, order another), it enters queue at that new point. If you place a new order for batteries, it will ship as soon as available for that order date.

BC

[Brant Hadfield]

So, Brent - If I want to drop one or two small items off of my Scarlet order, I should email customer service right away rather than wait? And, as has been asked, do I jeopardize my place in the shipping order?

Thanks.

I was told that pre-orders, once in, cannot be modified at all without being cancelled, and restarted at the back of the line. Unfortunate for me as well, and many of us I'm sure. Particularly since official information is so scant on Scarlet

[Brent@RED]

So, Brent - If I want to drop one or two small items off of my Scarlet order, I should email customer service right away rather than wait? And, as has been asked, do I jeopardize my place in the shipping order?

Thanks.

Finalize your order before it starts order processing.

BC

[Terry VerHaar]

Finalize your order before it starts order processing.

BC

Don't mean to be dense, Brent, but does this or does it not change my place in line. Specifically, if I just want to cancel one of the SSDs or a battery, will that alter the ship date for the rest of the order. Sorry to be a pain but I really don't want to fall to the back opt the line because I misunderstood the process.

[Sulekh Suman]

Just finished the draft for it, yup.

BC

Waiting for the news!