i/technology: PLEASE update

[Anders Holck]

...and LDS, pleaase.

With the recent developments, I really can't imagine this happening.....ever......

[Ryan Patrick O'Hara]

I started a thread in the complaint department on this forum and contacted Red, they were not terribly helpful in answering my questions. Professional, yes... but they didn't seem to get any results from my asking. I tried to be as direct and clear as possible...

I sent this email:

I was instructed to contact you via this interface from Brent over at RedUser.net .

I am one of many who would like to see the i/technology contacts on the Epic cameras work like the REdMX ones did. Right now, the camera recognizes aperture, but not focal length and focus, however the focus numbers do change when you change the focus ring, so I'm thinking it might be an issue with focal length, and then the numbers would fall in line (since they are DoF ranges and not a fixed absolute focus point number)

Right now it seems only a few Red Zooms work. I am curious when the camer a can read Cooke S4's, 5i's, Panchro/i's, and other lenses (Sony, Fujinon, etc.) that use the i/technology. Cooke is I think the top candidate, considering they brought the system to market, and Red adopted that system.

Thank you for your time and in-advance for your response. Wonderful camera you made. Now I just want them to talk to my wonderful lenses.

Thoughts?

RED replied:

Hi Ryan,

Thank you for contacting RED SUPPORT. If you are using a RED 18-50 or RED 50-150mm lens then the EPIC will display focal length and aperture. Our Prime lenses do not communicate however.

I will check with our engineers regarding the other PL lenses that you have mentioned below.

All the best.

John Restivo
RED Digital Cinema
949-206-7900 x7934
restivo@red.com

I replied (10 days later):

Hi John,

Wondering if you found out about when Red will be updated to support Cooke lenses via recognizing focal length and distances. Right now the only accurate reading is the iris.

Best,

-Ryan

RED replied:

Hi Ryan,

Im not sure about this however I will ask our engineers. It's possible that Cooke will have an update to lens as well. Have you contacted Cooke regarding this?

The RED 18-50 and 50-150 give accurate readings.

Please advise.


John Restivo
RED Digital Cinema

So.... I didn't seem to get an answer. Cooke invented, literally invented the 'i/technology' interface. The original Red1MX did just fine reading the exact same lenses. The person answering clearly had no idea. Cooke is not going to update every; that is ludicrous when it can be fixed with a couple lines of code.

Please update firmware to read cooke lenses.

[Kemalettin Sert]

I started a thread in the complaint department on this forum and contacted Red, they were not terribly helpful in answering my questions. Professional, yes... but they didn't seem to get any results from my asking. I tried to be as direct and clear as possible...

I sent this email:



RED replied:



I replied (10 days later):



RED replied:






So.... I didn't seem to get an answer. Cooke invented, literally invented the 'i/technology' interface. The original Red1MX did just fine reading the exact same lenses. The person answering clearly had no idea. Cooke is not going to update every; that is ludicrous when it can be fixed with a couple lines of code.

Please update firmware to read cooke lenses.

Ryan on Red One Mx only few lenses from panchro set supports i/ technology.forget the focal lenghts at the moment..but im sure not whole set supports i/ on R1

[Ryan Patrick O'Hara]

Ryan on Red One Mx only few lenses from panchro set supports i/ technology.forget the focal lenghts at the moment..but im sure not whole set supports i/ on R1

I'm very certain all of mine did on my R1MX, if I remember correctly. Sometimes (most of the time) you'd have to restart the camera after a lens change to get the information to come through.

-ryan

[Kemalettin Sert]

yes ryan sorry..all of them working but i have to restart camera everytime :(