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  1. #1 Unable to update RedCineX Pro ? 
    Senior Member Michael Totten's Avatar
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    I'm currently on version 2 and would like to upgrade to version 8.
    I'm greeted with "a new version is avail, would you like to update"; when I click "install and restart" the installation process looks normal but when I open RedCineX Pro it's still version 2 (at which point I'm greeted with the " a new version is avail..." .
    Never ending cycle.
    Los Angeles
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  2.   This is the last RED TEAM post in this thread.   #2  
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    Michael,

    There was in issue with early Pro builds that would cause auto update to act incorrectly. Please download Build 8 directly.

    Thanks,
    David
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  3. #3  
    Senior Member Michael Totten's Avatar
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    Quote Originally Posted by David Ibbitson View Post
    Michael,

    There was in issue with early Pro builds that would cause auto update to act incorrectly. Please download Build 8 directly.

    Thanks,
    David
    Thanks David.
    Should I delete RedCineX Pro version 2 from my harddrive prior to installing the new version?
    Michael
    Los Angeles
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  4. #4  
    Red Team Grant Limberg's Avatar
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    Michael,

    You shouldn't have to delete the old version. On Mac, just open up the .dmg, and drag the App bundle to your Applications folder. On Windows, running the installer package will automatically uninstall the old version and replace it with the new version.

    - Grant
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