Trying to contact Torrey Loomis at Silverado Systems

[Mark Phelan]

Has anyone had recent contact with Torrey Loomis at Silverado Systems? I ordered and paid for a RAID from them over a month ago, but have not received anything and have not been able to get in touch to find out the status.

Am worried because it sure seems out of character. Purchased my current system (which has been working flawlessly) from them back in 2008 and needed to add some storage. Have sent several emails over the past few weeks, but haven't been able to get in touch. The phone number I have now says it is disconnected. Anyone know Torrey and have any information they might be able to share?

[Imran Farouk]

Yeah well...

It's been a year now for me...

I'm still waiting.


Is it possible for you to travel to the office? probably best solution

[Torrey Loomis]

Mark & Imran,

I'll contact you both later today.

Torrey

[Mark Phelan]

Thanks Torrey.

[Torrey Loomis]

Mark,

As I mentioned to you yesterday, the wire is headed out today.

The market is very challenging right now and we're trying to catch up on the backlog as fast as we can.

Torrey

[Torrey Loomis]

Mark,

Confirmation was just sent. Please verify the details were correct.

Torrey

[Mark Phelan]

All's well that ends well.

Torrey, thanks for being persistent in following up with the bank to get the transfer completed. The money is back in the account and we're good. You know, the system Silverado sold me back in 2008 is still running like a champ. I certainly understand how rough it can be when everything seems to be blowing up in your face, but you stuck with it and made sure the customer was taken care of and I do appreciate it. Take care and best wishes.

Mark

[Tobias Straka]

So Torrey - is this the way to contact you? Really looking forward to a reply to my emails. Sorry to take this here, but I need an answer...

[steve palazzese]

I'm in the same boat!
Waiting for a reply........and other things

[Richard Co]

We are also in the same situation, we ordered and wired full payment 9 months ago... Torrey I hope you could make good on the delivery of our paid orders or remit us back the full payment we made.