For anyone interested, I ordered 3 of the 160's and a 2 channel charger on Jan 10th. Wired the money Jan 11th. Received the shipment this afternoon (1/19). Everything was packaged nicely with each of the 4 components in their own box surrounded by foam (semi-custom foam in the case of the charger) inside a larger box full of cushioning. The batteries seem to be on par with most batteries as far as build quality. The charger is very plastic but seems to be decent quality plastic and feels solid, albeit light. There are little folding "feet" for the charger to help it balance. To me, the light weight and compact size of the charger is perfect for traveling. The company responded quickly to emails as well.