Thread: EPIC Joy Delivered With Some Possible Heartache (Not your typical unboxing)

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  1. #1 EPIC Joy Delivered With Some Possible Heartache (Not your typical unboxing) 
    Senior Member Michael Ou's Avatar
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    Excited as I was to be receiving the cameras that I could only dream about owning a few years ago, I carelessly overlooked a small dent in the bottom corner of one of the two cardboard boxes. I ordered the power supply and accessories late (unlike all the smarter folks here that did exactly the opposite), so all I could do at this point is marvel at its compact, solid design and imagine a little. . .and that was fine.

    As I turned the device around examining its exquisite form and texture I could faintly discern the slightest rattle coming from within the brain. Strange, not being too alarmed by the sound because it sounded rather precise, unlike like a loose bolt or unseated connector, I began to compare it to the other Epic that came with it's brother, nothing, solid as a rock! Now with no immediate way to test the Epic, all I feel is a pit in my stomach and an unreasonable sense of dread.

    I remember the small dent in the bottom corner of the box and when I look inside, I see a small broken off black foot belonging to the storage case, broken off on the same corner. No concerns about the case, but I wonder if there is damage to the precious brain, hence the slight rattle.

    I immediately contacted my rep, to find out what my options are, now I anxiously wait to see if they can save the day. . .Please.

    Thank You Fed EX, for your fine service! (Extreme sarcasm)

    So just to quell my troublesome curiosity, to all my fellow Epic owners: Does your brain rattle at all when you rock it (gently) back and forth?

    The bittersweet pictures below:

    UPDATE 2/22/12: A HUGE THANKS to Tim Sutherland and the Red Team's suggestion to check the Redmote contact pins as the source of the rattle, they have solved the mystery and have brought an unimaginable sigh of relief to me!!!! Thank goodness my feeling of relief far overshadows my embarrassment over not checking those simple pins. Thanks again guys!!!!
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    Last edited by Michael Ou; 02-22-2012 at 09:10 PM.
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  2. #2  
    Senior Member KETCH ROSSi's Avatar
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    Congrats and sorry, you figure that with all the INSANE amount of extra space and paper RED pucks in to this boxes, they would be safe no matter what, I guess your friendly Fedex wasn't so friendly with the Box after all... :(
    KETCH ROSSi | EPIC-M DRAGON M8
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  3. #3  
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    I can see how you might have overlooked it. It doesn't look like much, considering all of the protection around the camera, as Ketch pointed out. I hope you get it sorted out quickly.
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  4. #4  
    Michael, Mine is due from FedEx today. You have just given me the shivers with your story.

    Everything I ever received from RED came wrapped with a huge amount of space and extra paper. I got my bolt on quick release plate and it had an incredible amount of packing paper around it even though it is unlikely to get damaged.

    Maybe someone over by you will offer to meet you so you can hook up and test your cam.

    Good luck!
    EPIC-X: #1908 "Ataraxia"
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  5. #5  
    Senior Member Michael Ou's Avatar
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    Thank You Mr Rossi! Yes, the box was superbly packed! Perhaps a BIG warning sticker on the box that reads: FRAGILE - BRAINS INSIDE!!! may help?

    Well two more days until my power cord comes, and then I can either rejoice, or cry, or both. lol
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  6. #6  
    Senior Member Michael Ou's Avatar
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    Thank you Scott for the support! @ Alan, just make sure your excitement does not overshadow keen observation and sound judgment as it clearly did in my case! Congratulations on your EPIC!!! I have been checking out the local rental shops to see if I can snag a lens for a day, the power cord will be here very soon. (I type this calmly as the anticipation is killing me inside! lol)
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  7. #7  
    Go for it and good luck!

    I just got my Canon Ti mount email so I guess it is not in the box.

    So, as I have no PL mount glass, I will be waiting and wishing for a while as well.
    EPIC-X: #1908 "Ataraxia"
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  8. #8  
    Senior Member Justin O'Neill's Avatar
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    Michael, I just got my Epic Monday and the the box looked pretty beat up. When I opened it two of the feet on the Epic case had been shattered to pieces. Due to the high quality foam in the Epic case the camera appears to be fine.

    When I rock my brain back and forth there are some noises...it seems to be coming from the PL mount though. My guess is you are fine...Epics are pretty damn rugged.
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  9. #9  
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    I am reminded about this.


    http://www.youtube.com/watch?v=PKUDTPbDhnA
    Luis Flores Jr - DIT / Dailies Colorist - Jerusalem IMAX 3D

    EPIC-M Cameras #202 , #960, #1046, #1031
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  10. #10  
    Senior Member Mike 'Fireman' Ross's Avatar
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    Fedex are better than UPS; those guys can and will drop-kick anything smaller than a pickup truck. My wife once witnessed our regular UPS guy *throw* a package up from our driveway to our doorstep - too lazy to climb ten steps. If that had been an EPIC and I had seen it, he would be singing soprano...

    Mike
    'No greater love hath a man than he lay down his life for his brother.
    Not for millions, not for glory, not for fame.
    For one person, in the dark, where no one will ever know or see.'

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